[Resolved] Karbonn Mobiles — k 60, touch screen problem | |
Dear sir, Ihad purchased K 60 karbonn mobile, just after purchase its touch screen was not working, hence It was given for repairy to local service center Mahalaxmi Electronics, shop no 14, Bhimsing market, Station road, Jalgaon, maharashtra.he sent mobile to main service centre, after one month I got mobile back but with same problem. hence again it was given to same shop, he tried to find out locally availability of new mobile but same k 60 was not available with any shop at jalgaon, hence it was resent to main service center by him for repairy on 18 / 07/ 2013, but till date we could not get our mobile back from him, Mahalaxmi Electronics is saying that he can,t do any thing , when it will come from company we will inform you. hand set k 60 no. is [protected] 8654, kindly do the needful urgently. get it repaired or send new hand set as touch screen problem was obsered immidately after purchase, as well as once it was repaired but was not working hence was sent back again. sir it is now more than two months over still I am not getting my hand set. I already informed on your Banglore mail I.D., I got reply that they will inform me the status soon but after that there was no reply. my mail I.D. is [protected]@ymail.com & name is
Anant P. Choudhari, address is flat no.10, plot no. 241, Anandmayee appt., Balirampeth, Jalgaon 425001, Maharashtra.
Regards,
A.P.Choudhari Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
absoluty d_c your comment is true, customer is god, company should respond immidately
yesterday also we went to mahalaxmi electronics, bhimsing market, Jalgaon, and showed him complaint raised by mr. A.P.Choudhari, but he is taking it so casually & saying if company is not responding then what I can do ? more over he is saying that complaints of june are still not resolved by company.now the option to customer is to go to consumer court by giving him & to the company notice, .such an atitude of service center of a renound company can not be justified.
S T PATIL
S T PATIL
Not able to use
My mobile have been locked because of entered wrong pattern. Its asking my mail id and password. Even if i type correctly also it says its wrong. SO iam unable to get in and use my mobile Need the help immediatly to use now26%
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pl. upgrade your customer care centre as so many such complaints are still pending with you.