Karbonn Mobiles — Responsibility of Service

sir,,, i was buy a karbonn k360 mobile on jan1-2010 with in 7 month it has problem in connector (2 time).. Each time they take minimum one month time for service.. if i ask why this much time na?.. they wont give a responsible answer to me..and they were not treat me as customer treat me like chit..
Service centre name: Mobole India ,Dealer of Karbonn mobiles..

This mail is in hindi fond Kurti Dev 16

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board problem

mother board properly not working. automatic touch working. but whenever i want to oprate it not working.