[Resolved]  Kenstar Water Purifier — Leakage of Water Purifier

water purifier is leaking. please send an engineer to see it on weekends as on week days we will not be available.

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Aug 14, 2020
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As my water purifier is not working properely I request to repair it My addresse is R.P. Mohite, Sr. No. 223/46/1, Parijat Society, Near Syrem Company, Hadapsar, Pune - 411 028
admire ( New Delhi ) : May i Have the help line Numbers : because it is almost Two Year, None of them has approached us asking regarding the comfort level ...

I am using Kenstar le pure ( water purifier )

water purifier is leaking. please send an engineer to see it on weekends as on week days we will not be available.

If a company sells out its product then it should a responsibility of a company to keep feed back form ...



no initiative till date from there end ...


Note : I think it right time to change the cartridge ... pls let me the New delhi 's help line number ..



Help less,

Consumer ( Admire, New delhi )

Kenstar Water Purifier — Water Purifier leaking

Hi,
I had brought Kenstar water purifier last year.Recently I had noticed water leaking from the device.I made 2 complaints.Once of them named Prashant came and said that something had broken and it would need replacement.He said currently that is not available I would let you know when it is.After a week when nobody contacted.I contacted him (his no is [protected]).At that time he asked me to contact directly to the company and said if he needs to come then he will have to be given service charge.Why didn't he inform this earlier? We again lodged a complaint after making a promise of getting back to us within 24 hrs no body contacted and we were forced to all again.This time they said the same that the part is not available.My product warranty is still October and I need either a replacement of the product or replacement of the part immediately.Can you please help? The complaint no is :- THA[protected].

Regards,
Manoj

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