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Kotak Mahindra Bank Complaints & Reviews

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M
mohammad1987
from Pune, Maharashtra
May 17, 2013
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Address: Pune, Maharashtra

Hi, I have a Salary account with Kotak Mahindra Bank in Jan-2010 which had a tie up with my previous organisation, i left it in June-2011 and in Sep-2011 i joined a new organisation. Firstly i was told that if in your account you salary is not credited for more than 3 months your account will be converted to normal saving account. So for this reason i have kept a good amount in my account in kotak bank which is more than their monthly average balance, I have also criteria all the required documents, Now they say for converting your account to saving you should give a application and as you have not done so your account is debit freezed, now the time elapsed between this is more than a year, and now they have issue, i am screwed now as i cannot use my money, I am getting really harassed and frustrated by all these things, they come up with new issues in every alternate month with my account. I thought that they are very good in services but now i know the truth. Can i know please what is the legal procedure to be taken. As there is no synchronization between customer care executive and bank head. they do not know what is the correct procedure, they never intimate customers before taking action against their accounts. Please suggest me what should i do now.
Aug 13, 2020
Complaint marked as Resolved 
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    saxenamaneeka
    from Mumbai, Maharashtra
    May 16, 2013
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    Address: Lucknow, Uttar Pradesh

    This is to bring to your knowledge crucial facts related to a fake recovery racket running in Lucknow (Uttar Pradesh) and New Delhi. The modus operandi of the racketeers involved in this is thus - the racketeers call former-debtors of various financial institutions and mentally harass and threaten them and their family members by impersonating themselves to be either Police or CBI personnel, or officers of Courts of Law. Shockingly, even a lawyer (as stated by the racketeers) is involved in the running, functioning and furthering of this filthy and fraudulent racket.

    I, Maneeka Saxena, and my parents, were subjected to such a racketeering attempt recently; however, we did not end up falling prey to this racket. The facts leading to the present complaint are as follows:

    In 2006, my father had taken a loan of
    Rs.80,000 from ABN AMRO Bank,
    Lucknow, for a shop, which loan was fully repaid in or around 2007. However, on Monday, 13.05.2013, I received a call between 12 noon to 12:30 p.m. from +91-[protected]. The caller, after introducing himself as Ashok Jaitley, stated that he was calling from the Central Bureau of Investigation, New Delhi, and had instructions to arrest me and my father for committing fraud. He also threatened that he would get me blacklisted and would ensure that I lose my job and do not get any job in the future, thereby spoiling my entire career. It was frightening to know that this person knew everything about me and my job. Sensing some sort of foul-play, when I asked him to share his complete details such as designation, etc., he didn't give any; on the contrary he asked me to call an advocate looking after the alleged criminal case against me and my father. Since I was very scared and felt threatened, I called on the cell-phone number ([protected]) given to me by Ashok Jaitley, which was allegedly being used by an advocate at the Tees Hazari Court, New Delhi, namely Vijay Ramani, with his Chambers at Chamber No.56, Civil Wing, Tees Hazari Court. During my telephonic conversation with this advocate called Vijay Ramani, I was threatened with immediate arrest in the next 2 hours in the event I failed to deposit Rs.1 Lakh with the Kotak Mahindra Bank in the next 2 hours. I was shocked to hear this, and therefore inquired from him as to why, and pursuant to which criminal case, I was being pressurized to deposit such a huge amount with the Kotak Mahindra Bank (a bank with which I have done no business); however, Vijay Ramani completely disregarded my inquiry, and failed to give any detail about any criminal case against me and/or my father. Rather, he falsely told me that your father had taken a loan of Rs.1,50,000 from Barclays Bank, and due amount on this was presently at Rs.2,90,000 (including the interest). Further, I was threatened that getting into any kind of litigation was futile as the said amount would not get reduced; instead, he warned that an out-of-court settlement was the only choice left with me as that would require me to deposit only Rs.1,00,000 in the next 2 hours. I was also told that there was an imminent threat of my entire family getting arrested if I did not heed to his advice.

    Being under an extremely pressurizing situation, I called my mother in a perplexed and scared state and told her the whole thing. My mother, getting worried, also spoke with these two persons who told her to go to the backside of Kotak Mahindra Bank, Shahnajaf Road, Lucknow, with the amount stated, where a person named Vijay would be waiting to take the deposit-money. When my mother told these persons that she'll be sending her husband (my father), she was told that only she should come, and should not send her husband. My mother, in turn, informed my father about the incident, who went to the Kotak Mahindra Bank and spoke to the Manager. The Manager denied the causation of the above-mentioned calls and criminal case against my father and me.
    Thereafter, my father met the person named Vijay at the back-side of Kotak Mahindra Bank, Shahnajaf Road, Lucknow, who said that he was sent by Advocate Vijay Ramani to collect the amount due. When my father told this person called Vijay that he didn't owe any money to any bank, Vijay said that he had merely been instructed to collect the money from my father and produced some loan-account statement. After seeing this loan statement, my father told this person Vijay that he had the instalment-payment receipts of the loan taken in 2006, and could show the same to Vijay the next day. To this Vijay agreed, and told my father to see him the next day at the same place around the same time. Though, both persons, namely Ashok Jaitley (+91-[protected]) and Vijay Ramani ([protected]) had pestered me and my mother the entire day with their calls, their calls stopped coming after my father met this person named Vijay at Shahnajaf Road, Lucknow. Further, these two persons even switched off their phones after my father met this person. Surprisingly, when my father went to the same place at Shahnajaf Road on 14.05.2013 and 15.05.2013, the said person was not found.

    Another thing to note is that these people called only me and my mother, and when we suggested that they should speak to my father, they became reluctant to do so. Meaning thereby that these racketeers only try to trick females and extort money from them.

    Also, when I did a google search for "Vijay Ramani Advocate", I found two other posts referring to him on the internet, and indulging in the same kind of racket and extortion. The links to these internet posts are http://www.consumercomplaints.in/complaints/icici-credit-card-c335588.html

    http://www.consumercourt.in/mobile-billing-problem/112294-error-idea.html.

    Kindly look into the matter as it is of serious concern. This is nothing but a mode of extorting money from innocent people through serious mischief. I believe this is a very big racket running on a large scale and making innocent people their victims by harassing them. Such sort of mischief should be tracked immediately and nipped in the bud.
    Aug 13, 2020
    Complaint marked as Resolved 

    Barclays Bank — Total Harressment

    Every day Barklays Bank representative are calling From Tel No.[protected], Mulund Branch, for P.L.
    Inspite of Rejecting Their Proposal they keep on Calling Regularly for Last 3 Months.

    Not Less than They Have called around 100 Times.

    On Scolding them with Even Bad words
    they do not stop & Say that they are NOT GETTING ANY ANGRY WHEN WE scold them.

    This is shame on part of India that, that are working for Foreign Bank & want to Hartrase & Loot their Indian fellow citizens.

    V. Strict Action should be taken against Them

    Regards
    Dinesh Manik

    ABN AMRO ACCOUNT — ATTEMPT TO FRAUD BY ABN AMRO BANK TO ME

    I am having an account in ABN AMRO BANK, i was shocked when i came to know that most of the details mentioned at ABN AMRO end of my account are wrong, they have misplaced the form which i submitted at time of creating my account with the ABN AMRO.
    ABN AMRO has attached some other form in place of my form in the file.
    My money is blocked at ABN AMRO end and i am unable to withdra my money from last 20 days.
    There is a possibility the same may be the case with other account holders also.

    ABN AMRO Bank — Harrasment and unnessasary Call

    Dear Concern,

    This is regarding the call from customer care on my cell no [protected] for the recovery of payment which cards doesnt belongs to me. I am getting calls from customer care form ABN Amro Credit Card payment. They always ask Mr. Anand Singh Negi, after my repetitive request for i.e there is no Mr.Anand Singh Negi and kindly update your database as i dont want anymore calls. But they are not taking any appropriate action sinace last three four months, this is so much frustating and mental torture.

    So I request you to see in this matter & I expect no more such calls from yourside.

    Regards,
    Neha Bhatia

    ABN AMRO Bank — Compliant against unnecessary threat and harrasment from Bank for payment which is not due from me

    I was having ABN Amro credit card which I stopped using in 2007 when I came to know about the unnecessary charges the Bank was leving on me such as Insurance Premium, etc. I requested Bank to CLOSE my account after reversing these unncessary charges levied to me. I was told one amount by the Bank and after paying that the Bank said my account will be closed and a letter will be issued to me. I paid that amount in Feb 2008 but till now I have not received any CLOSURE letter. My acc is still active and bank the charges are being levied to me since then. Noe the acc is showing out standing of 10,000/- which is actually not due from me. and the bank people are harrasing me for payment of the same. PLease help

    Kotak Mahindra & ICICI Bank. — Harassing Calls

    Hi,

    My Name is Arun S Nair. Its since more than two years I m having connection of IDEA Postpaid. Im repeatedly getting fake calls in Name of Arun Bikubhai Patel with a argument of payment due to Kodak Mahindra Bank & ICICI Bank.

    I ve put a complaint in IDEA main branch office & have also attended all the calls & requested them that its a wrong No. & I m not the one you looking for.

    Now this calls have started harrasing me daily.. Even my mobile No. [protected] is DNC block No. Still there are calls from the banks every day.

    Please do the needful & help me avoiding this calls..

    thanks
    Arun S. Nair
    Dear Arun,

    We're sorry to hear about your experience.
    We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Customer Service Team.
    Dear Concern,

    This is regarding the call from customer care on my cell no [protected] for the recovery of payment for a person whom I do not know. I am getting calls from customer care form ABN Amro loan payment. They asked me to make payment on behalf of Mr. Jayendra Roy Chowdhury, whom I do not know. further to your attention, I got the cell no of the person and even talked to that person.
    So I request you to see in this matter and take appropriate step so that I receive no more calls from your customer care.

    Regards,
    Sudipto Chakraborty
    Sir/Madam,

    I'm repeatedly getting call from ABN amro Bank customer service requesting Mr. Prithiv raj whom I don't know. Also i have clearly explained the representative regarding that they have been reaching us at[protected] incorrecly.

    But they are understanding that and they have not updating this information into their system which makes us irritating. If its continue i will be forced to make necessary action to stop them by law.

    Balaji
    [protected]

    Kotak Mahindra Bank — haressment case

    keeping a costmer chq for last 7 days and not clearing it.when it already been debited from issueing person account .And on top of that not even telling the reason.Kindly help us out.

    Name : Amit sharma

    Mob no: [protected]
    Dear Mr Sharma,

    We apologize for the inconvenience caused and request you to write to solutions.[protected]@kotak.com with your account number, the cheque number and date, details of the issuing bank and the location where you deposited the cheque (branch / ATM). Once we receive this information, our team will contact you with an update.

    Regards, Kotak Support Team

    ABN AMRO Bank — Harassing customer

    I had a ABN AMBRO Credit card but i never received statement on time in my last transation thow i paid my outstanding on time my statement showed latepayment fees for which i confirmed the call center which they assured will get reversed in the coming statement but after 4 years i came to knoe that my name was in civil & outsatnding was 2500 that to i was ready to pay at a sattelment of 1500 but no one revert back
    Dear Sir,

    This is to bring to your knowledge crucial facts related to a fake recovery racket running in Lucknow (Uttar Pradesh) and New Delhi. The modus operandi of the racketeers involved in this is thus - the racketeers call former-debtors of various financial institutions and mentally harass and threaten them and their family members by impersonating themselves to be either Police or CBI personnel, or officers of Courts of Law. Shockingly, even a lawyer (as stated by the racketeers) is involved in the running, functioning and furthering of this filthy and fraudulent racket.

    I, Maneeka Saxena, and my parents, were subjected to such a racketeering attempt recently; however, we did not end up falling prey to this racket. The facts leading to the present complaint are as follows:

    In 2006, my father had taken a loan of
    Rs.80, 000 from ABN AMRO Bank,
    Lucknow, for a shop, which loan was fully repaid in or around 2007. However, on Monday, 13.05.2013, I received a call between 12 noon to 12:30 p.m. from +91-[protected]. The caller, after introducing himself as Ashok Jaitley, stated that he was calling from the Central Bureau of Investigation, New Delhi, and had instructions to arrest me and my father for committing fraud. He also threatened that he would get me blacklisted and would ensure that I lose my job and do not get any job in the future, thereby spoiling my entire career. It was frightening to know that this person knew everything about me and my job. Sensing some sort of foul-play, when I asked him to share his complete details such as designation, etc., he didn't give any; on the contrary he asked me to call an advocate looking after the alleged criminal case against me and my father. Since I was very scared and felt threatened, I called on the cell-phone number ([protected]) given to me by Ashok Jaitley, which was allegedly being used by an advocate at the Tees Hazari Court, New Delhi, namely Vijay Ramani, with his Chambers at Chamber No.56, Civil Wing, Tees Hazari Court. During my telephonic conversation with this advocate called Vijay Ramani, I was threatened with immediate arrest in the next 2 hours in the event I failed to deposit Rs.1 Lakh with the Kotak Mahindra Bank in the next 2 hours. I was shocked to hear this, and therefore inquired from him as to why, and pursuant to which criminal case, I was being pressurized to deposit such a huge amount with the Kotak Mahindra Bank (a bank with which I have done no business); however, Vijay Ramani completely disregarded my inquiry, and failed to give any detail about any criminal case against me and/or my father. Rather, he falsely told me that your father had taken a loan of Rs.1, 50, 000 from Barclays Bank, and due amount on this was presently at Rs.2, 90, 000 (including the interest). Further, I was threatened that getting into any kind of litigation was futile as the said amount would not get reduced; instead, he warned that an out-of-court settlement was the only choice left with me as that would require me to deposit only Rs.1, 00, 000 in the next 2 hours. I was also told that there was an imminent threat of my entire family getting arrested if I did not heed to his advice.

    Being under an extremely pressurizing situation, I called my mother in a perplexed and scared state and told her the whole thing. My mother, getting worried, also spoke with these two persons who told her to go to the backside of Kotak Mahindra Bank, Shahnajaf Road, Lucknow, with the amount stated, where a person named Vijay would be waiting to take the deposit-money. When my mother told these persons that she'll be sending her husband (my father), she was told that only she should come, and should not send her husband. My mother, in turn, informed my father about the incident, who went to the Kotak Mahindra Bank and spoke to the Manager. The Manager denied the causation of the above-mentioned calls and criminal case against my father and me.
    Thereafter, my father met the person named Vijay at the back-side of Kotak Mahindra Bank, Shahnajaf Road, Lucknow, who said that he was sent by Advocate Vijay Ramani to collect the amount due. When my father told this person called Vijay that he didn't owe any money to any bank, Vijay said that he had merely been instructed to collect the money from my father and produced some loan-account statement. After seeing this loan statement, my father told this person Vijay that he had the instalment-payment receipts of the loan taken in 2006, and could show the same to Vijay the next day. To this Vijay agreed, and told my father to see him the next day at the same place around the same time. Though, both persons, namely Ashok Jaitley (+91-[protected]) and Vijay Ramani ([protected]) had pestered me and my mother the entire day with their calls, their calls stopped coming after my father met this person named Vijay at Shahnajaf Road, Lucknow. Further, these two persons even switched off their phones after my father met this person. Surprisingly, when my father went to the same place at Shahnajaf Road on 14.05.2013 and 15.05.2013, the said person was not found.

    Another thing to note is that these people called only me and my mother, and when we suggested that they should speak to my father, they became reluctant to do so. Meaning thereby that these racketeers only try to trick females and extort money from them.

    Also, when I did a google search for "Vijay Ramani Advocate", I found two other posts referring to him on the internet, and indulging in the same kind of racket and extortion. The links to these internet posts are http://www.consumercomplaints.in/complaints/icici-credit-card-c335588.html

    http://www.consumercourt.in/mobile-billing-problem/112294-error-idea.html.

    Kindly look into the matter as it is of serious concern. This is nothing but a mode of extorting money from innocent people through serious mischief. I believe this is a very big racket running on a large scale and making innocent people their victims by harassing them. Such sort of mischief should be tracked immediately and nipped in the bud.

    Yours truly,
    Maneeka Saxena
    Hi Sir,

    Today 24 dec 2013 I got a call from some debt management guy working in ABN AMRO bank stating that there is a non bailable warrant being passed to arrest my father for not paying some credit card amount which was taken more than 5 years back.He then gave me an advocates number ADV. Ashok Jaitley.And when i talked to him he asked me to pay the amount of 69000 by 3 pm that day or else my dad will get arrested.

    Then later a lady from kotak mahindra bank which is part of ABN AMRO now, asking me to make the payment to an account, to which i replied i will only make the payment on behalf of the credit card number, not into any account.They are calling me continuously to make the payment.
    Please help...

    The names sounded similar to what saxenamaneeka had in her complaint.

    When i searched the number in TRUE caller app it showed the number is on some ADV. Ramani.
    Hi,
    My Father had ABM AMRO Credit card and we made complete payment of the amount made in 2009 and i had also taken all the required documents and receipts now all of a sudden after 6 years some lady call me up and says i am calling from kodak banks from this no. [protected] and say that payment is due when i said them that i had made complete payment to banks they tell me to mail my account closing certificate when i said i need a official mail form your they are not ready to send it and blame me that sir this means your payment is due this was 3 months back and in this three months they have not yet send me their official mail and today on[protected] all of sudden they call and said sir your payment is balance i again said that send me official mail from your side they have again said ok i will do but biggest problem this unnecessary harassment not only create mental troma to my dad who is 60 yrs old but also is their way of speaking they wud start a call buy blaming you and will end call by using very tromatic language i dont rele know what kind of independent country we are staying were such banks are allowed to do ransom call still there they are not rusticated to jail were as one simple comment to our politician can rusticate you to jail, i did suffer alot this banks recover guys not only threaten me to kill my dad of make hostage of him but also gave bad world on my parents which is very bad and once a person amn ambro also said if my dad dont pay he will put my mother and sister in prostitution and each word that i use hear are true.
    This happened to me yesterday that is 23.01.2014 but this time the caller told that he was sub inspector Yadav at Tis Hazari Court, New Delhi and his contact number is [protected] and the Advocate was Ashok Jaitly whose number is [protected]. When my Lawyer uncle spoke to him, he said to talk in Hindi. What a thing a lawyer in Delhi does not understand English.Then when today we are calling them they are not answering our calls. Thanks Maneeka for letting us know on this matter.
    Adding two more numbers +91 [protected] and +91 [protected], i received same kind of call like Lawyer Vijay Ramanai has filed the case against you etc.. etc... So if you get any call from these numbers then pls avoid.
    This is to bring to your knowledge crucial facts related to a fake recovery racket running in Chennai ( calls from +[protected]

    The modus operandi of the racketeers involved in this is thus - the racketeers call have got some information about the loan availment thereafter they have not other idea, they start calling the and mentally harass and threaten them and their family members by impersonating themselves to be either ex Police or CBI personnel, or officers of Courts of Law. and have now been appointed to recover the old dues.

    Shockingly, professionals are employed (as stated by the racketeers) is involved in the running, functioning and furthering of this filthy and fraudulent racketeer, they start talking in filthy language and repeated call so that one loses his temper and gets angry.

    they keep making continuous calls so that you cannot do anything else. since this morning, i have been getting more than fifteen calls. on my mobile and they have even called up my ancestral house. where I don't dwell.

    I would like to inform that i have not taken any loan from this ABN AMRO or Kodak Mahindra Bank in last fifteen years. i don't have any business transaction with the above mentioned banks.

    I request and bring the above matter to your knowledge and request appropriate action as I suspect this group to be another fraudulent racketeer.

    Masilamani
    camp in Visakhapatnam
    [protected].
    Hello Everyone, Is anyone getting benefit from posting complaints here?

    I too am Harassed by Kotak Bank and need to file a complaint.

    Regards
    Renji
    Hello Everyone, I got a call from [protected] today saying he was Sub inspector Rana and he told me that there was a case pending against my husband for not paying his ABN Amro credit card. He said he wanted to talk to my husband only in this regards. I was a little apprehensive since I didn't understand why they were calling me instead of him. Well, I handed over the phone to my husband. That person told my hubby that they sent two notices to our old residence(which we left 5 years ago), and since we didn't revert, they have the orders to would arrest him. My husband go a bit scared. He asked us to contact an advocate at [protected], RK Malhotra. My husband called him, and he asked us to pay 25, 000 as an out of court settlement. He also told us that not paying will mess up our CIBIL score. Luckily, we knew our recent CIBIL score and didn't see anything pending in there. My hubby told that guy that he used the card 8 years ago, and had made all the payments. We kept forcing us of dire consequences. We were asked to make the payment in the next 2 hours. We smelled something wrong, and asked him to send the details of all the pending balance on our email id. He didn't send anything. He kept calling me entire day, but I didn't pick up the phone. When we asked him to meet in person to discuss all this, he said he doesn't meet in person. My advice to everyone, please DO NOT fall in the trap. Their motive is to make you nervous and take away your hard earned money. Ask them to come to the nearest police station to discuss the case, and I am sure they would vanish.Amita
    My name is Muraleedharan, working in Dubai and I received a fraud call last week from two persons, one is acting as police and other one as lawyer (Vijay ramani). they told me that I have an arrest warrant and needs to surrender within a limited time or otherwise settle the amount of aed 2, 17, 228 through Kottak Mahindra Bank. after long discussion they told me that the amount should be deposit by next day before 11 am. otherwise they will send the police to my native address. after that I had some internal search through my cousins here and Delhi it found that they are cheaters only.

    their mobile numbers are :: 0091.[protected] - Vijay ramani
    0091.[protected] - Vikas Garg (i got the name through true caller application)

    BEWARE... of these culprits.
    Old Barclays card distressed accounts collection agents. Delhi high court (he says) rajvver sing- [protected]
    And advt.RKS (again he says) called up and asked me to pay 18000/- for a Barclays credit card which had an outstanding of just 5000rs.

    Simple as that I blocked both numbers and did pay. Arrest me for Rs. 5000/-

    Thankyou
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      niranjan55
      from Nellore, Andhra Pradesh
      May 9, 2013
      Resolved
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      Resolved

      Address: Andhra Pradesh

      guy s here my voice...... for searching of job.. if ur getting job in kotak mahindra. Its really doing correct work or not " idonot know". But i am saying truthrul of listen... don't join in that one .. it's torcher.. dont join ... please guys buy////
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Niranjan,

      We would be glad to assist you, hence request you to kindly provide your concerns along with your contact number to solutions.[protected]@kotak.com enabling us to investigate the matter and provide further assistance.

      Assuring you of our best services at all times.

      Thanks and regards,
      Kotak Team.
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        V
        Vishnu Kumar
        from Delhi, Delhi
        May 8, 2013
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        Address: Delhi

        I have requested NOC on 2nd may, loan account no-557443,on the name of k.v.govind nambiar, when I visited lakshmi nagar branch they said that they will courier noc in 3-4 days, but it is not received yet..so plss inform us that, when we will receive noc, plss give us a response asap...thank you
        Dear Mr. Kumar,

        We understand your dis-satisfaction with the experience faced. We request you to kindly provide your contact number along with your concerns to us at solutions.[protected]@kotak.com enabling us to investigate the matter and provide further assistance.

        Assuring you of our best services at all times.

        Thanks and Regards,
        Kotak Team.
        have requested NOC on 2nd may, loan account no-557443, on the name of k.v.govind nambiar, when I visited lakshmi nagar branch they said that they will courier noc in 3-4 days, I have compaint regarding this before also..and they said to mail registration no. And contact no...but they didnt replied after that...I need to know, when u will provide me NOC..my contact no-[protected], registration no-DL 8C J 1760, k.v.govind nambiar...
        I have requested kotak mahindra for NOC almost for a month, each time they say, that they have forwarded your request, but it is not received yet...I have visited lakshmi nagar branch, they said NOC will be courier in 4-5 days, ...and they never pick the phone...what to do and where to contact..pls reply that when I will receive NOC...hope u will reply to this atleast..
        Apac no-557443, name:k.v.govind nambiar, contact no:[protected], car reg no:DL 8C J 1760
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          achal tewari
          from Lucknow, Uttar Pradesh
          May 6, 2013
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh

          I complain contiue Kotak Mahendra & IRDA Till may 2012 , My Policy lapse in Oct 2012,
          Kotak company say, Your policy is lopse mode, Then no result for complain but I start complain May 2012 then my policy continue.
          Policy No: 02377267 and 2392606

          Kotak Mahendra company help fraud person & Support & save.

          I start policy cancellation dated 19 jan 2012 but company support fraud person & give chance then stop policy cancellation. This is my big mistake I stop policy & belived fraud person again to again.

          I start process cancellation , This time delay & cancellation letter support fraud person .

          I cheat both side, Fraud person & kotak company .

          Both cheat , Kotak company not support .
          Kotak support fraud person & agent 100%.

          I request to u,please help & refund my policy amt.

          Thank U

          Achal Kumar Tewari
          Aug 13, 2020
          Complaint marked as Resolved 

          Kotak Insurance Company — policy

          Dear sir,

          Please, I request you that my policy number[protected]multipal capital plan), I had 2006 I Kotak insurance company. I surrender bonus o[censored]p to[protected] inconvenience is aware of, I get a correct information to help.

          Thank you

          devinder singh
          phone no. 23386288, moile no. [protected]
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            M
            marinerpartha
            from Delhi, Delhi
            May 1, 2013
            Resolved
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            Address: Chennai, Tamil Nadu

            Never go with Kotak Mahindra for any policies. I was convinced by Kotak Mahindra agent that Kotak Super advantage plan is an excellent plan and the term is only for 3 yrs after which I can withdraw the amount and I will be getting 250 return on my first year premium. My total investment is approx 1 lakh per annum.To my horror I found that the policy term is for 20 yrs and I will be getting 200-250% return of first yr premium after the completion of my plan tenure at 20th yr. Unfortunately I was not available when the document paper came and when I came to know about this, I contacted the branch, and they confirmed that return will be 250% after 3 yrs and asked me pay for atleast 3 yrs. Now I completed 3 yrs the total fund value is less than 2 lakh.

            Its a complete fraud scenario wherein the company has cheated 1 lakh of my principal amount.

            On top of it I am not getting any proper response from Kotak Mahindra customer care and as well the officials are rude in answering & attending. Real pathetic service in terms of investment as well as customer relation. As per the agreement a fund manager is supposed to take care of funds and advise me regarding the growth and advise me on switching. Nothing of that sort was done in my case. I am getting all promotion calls from Kotak but never with regard to my fund. For name sake kotak customer care reply that your grievance will be addressed as soon as possible. I am sure I am not the only one affected by kotak there must several thousands affected by taking Kotak Super Advantage Plan. I will surrender the policy at loss and I shall go with LIC. I shall submit a consumer complaint against misselling of policy. Better to stick with LIC where the policies are transparent and there is no nagging calls for further investment.

            I will never ever look back with kotak. Its a total fraud company from my point of view.

            Please contact me if in case you have any unique idea to come out of this ULIP scam plan.
            email id: [protected]@yahoo.co.in
            Aug 13, 2020
            Complaint marked as Resolved 
            Jun 04, 2021
            Updated by marinerpartha
            Issue is not resolved... Out of no choice I have to pay premium

            Kotak Investment Plan — Telemarketting Calls from Kotak

            More than a month I am getting call form the Kotak for investment plan. It disturbs me during the meetings. All most every time I said no to them. Even asked them not to call me any more. but today (04/DEC/2008) its alomost 2-3 times received call for the same. I asked them during the first call to stop it immediately but I still received the call. Number from whichreceived calls is [protected] /[protected]
            You may contact [protected]@moneycontrol18.com . They will definately help.
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              alinasir3
              Apr 21, 2013
              Resolved
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              I had submitted for cancellation of my Kotak NRE / NRO account for my CRN # 26827450 in dubai during last week of Feb 2013 and i had also submitted for cancellation of Kotak gold ETF and Franklin templeton investments .
              According to protocol the investments should be cancelled first then the bank accounts but the the lady incharge did otherwise for which i have lost time and money. And till today the incharge in representative office is not in a position to give correct reply on the status of cancellation inspite of so many reminders on email and sms.
              During the whole process Gold prices dropped drastically and i have lost all the profits generated since last 2-3 years.
              The worst part is the non availability of responsible persons in their office to give correct feedback.
              I strongly urge Kotak company to put trained / efficient and customer oriented people to run their representative office in Dubai.
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Sir,

              We understand your dis-satisfaction with the services rendered towards processing of your account closure requests. We would like to inform you that your concerns have been forwarded to the respective team for further investigation and assure that you will be in receipt of a revert from them shortly. Alternatively, you may also write to solutions.[protected]@kotak.com with your account / contact number along with your concerns enabling us to reach you faster and address all your concerns to your satisfaction.

              Assuring you of our best services at all times.

              Thanks and Regards,
              Kotak Team.
              Dear All,
              As per the following mail recd from Kotak on April 22 where complaint # is given and promised action within 5 days.
              Suddenly on 10 May complaint is closed without notice. No reasons given.
              Also their Dubai manager promised to meet me in my office on 13 May didnt show up .
              Kotak has to look seriously in customer care sevices as it seems the whole system is faulty.
              Please comment if anybody share my opinion.
              Ali

              [protected]@kotak.com
              Apr 22
              to me
              Dear Mr. Nasir,

              This has reference to your comment posted on Social Media (Consumer Complaints) regarding the concerns raised by you pertaining to the unsatisfactory experience faced towards closure of your Non-resident banking relationship with Kotak Mahindra Bank Ltd.

              We are sorry for you to have a reason to be dissatisfied with our services. We wish to inform you that we are currently in the process of investigating the matter and shall revert to you at the earliest but not later than 5 working days. The reference number being 1-[protected].

              Assuring you of our best services at all times.

              Yours sincerely,

              Trupti Sharma

              Manager - Service Quality

              Office of the Nodal Officer, Consumer Bank
              [protected][protected][protected][protected]

              Kotak Infiniti, 4th Floor, Bldg No.21, Infinity Park, Off. Western Express Highway, General AK Vaidya Marg, Malad (E), Mumbai -97|[protected]
              [protected][protected][protected][protected]
              aliasir <[protected]@gmail.com>
              Apr 24
              to nodalofficer
              Thank you for the reply .Atleast someone has answered my query.

              Attached my statement copy and losses incurred .

              I need clarification on the delay and who is responsible for this.

              Thanks.
              [protected][protected][protected][protected]
              [protected][protected][protected][protected]

              Apr 30
              to nodalofficer
              The deadline of 5 working days is over.
              Hope your reply is ready.
              Thanks.
              [protected][protected][protected][protected]
              May 5 (10 days ago)
              to nodalofficer

              Dear Sir,

              I recieved the following message yesterday.
              Dear Customer,

              This is to inform you that your service request has been closed:

              Service Request Number

              : SR#1-[protected]
              Customer Name
              : ALI NASIR
              Service Request Type
              : A/c Information

              Date of Request (MM/DD/YY)
              : 04/22/13 11:56:02 AM
              For any queries in this regard, please contact our 24 Hrs Customer Contact Centre at our toll free number[protected] or visit any of our branches.

              Thanking you and assuring you of our best services at all times.

              Best Regards,

              Kotak Mahindra Bank Ltd.

              Im still waiting for feedback from you and now its says the complaint is closed.

              May i know why?

              Please reply.
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                ronnieshee
                from Kolkata, West Bengal
                Apr 13, 2013
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                Address: West Bengal

                In Jan 2012 kotak mahindra had asked me to open my salary account with them.But i stated that i already had a salary account with another banl and i was satisfied wit thei services.I categorically told them that salry would not be credited in their account even if i had opened the account.But Kotak mahindra bank insisted that i opened an account with them stating that this was a zero balance account. After that salary had not been credited for 15th months. Now all of a sudden they had deducted 950 rupees out of my balance of 998.00. When i contacted them they told me that this was the maintence charge for not miantaining minimum balance. how is it that thye deduct precisely almost all of my money without even intimating me?
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Sir / Ma'am,

                We understand your dis-satisfaction with the bank's services rendered. We would be glad to assist you, hence request you to kindly write to solutions.[protected]@kotak.com with your account / contact number along with your concerns regarding the deduction of the charges from your account enabling us to investigate the matter and address all your concerns to your satisfaction.

                Assuring you of our best services at all times.

                Thanks and Regards,
                Kotak Team.
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                  M
                  m1976m
                  from Agra, Uttar Pradesh
                  Apr 9, 2013
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                  Address: Pune, Maharashtra

                  I have Kotak Bank Credit Card and an Add On Card. The reason for taking this card was to get 2 Free PVR M Coupons if you spend INR 7500 or more in a billing cycle.

                  The following are the reasons for our complaints.

                  1. Every month there is some technical issue because of which there is a delay in getting the Free PVR M Coupons on time. The delay causes mental agony and by the time they are issued the desired movie is taken off from the theatres.

                  2. The customer care doesn't give any reason for delay and even if raises the complaint there is no resolution.

                  3. All the time fighting with Kotak for your rights causes a lot of mental agony and frustration.

                  4. They charge annual fees although the credit card is a free card. After a lot fighting they have taken the annual fee back.

                  5. Sometimes the credit card cannot be swiped and the reason given is a security issue with no further details.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Sir,

                  We understand your dis-satisfaction with the services rendered with regards to the Credit Card features. We would be glad to assist you, hence request you to kindly provide your Card number / Contact number along with your concerns to solutions.[protected]@kotak.com enabling us to investigate the matter further and provide further assistance.

                  Assuring you of our best services at all times.

                  Thanks and Regards,
                  Kotak Team.
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                    anu.kakkar28
                    from Mumbai, Maharashtra
                    Apr 7, 2013
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                    Address: East Delhi, Delhi

                    AGGREEMENT NO. CF8184320


                    TO WHOMSOVER IT MAY CONCERN

                    MY NAME IS ANU JAIN AND I HAVE BEEN ASSOCIATED WITH KOTAK MAHINDRA BANK FOR ALMOST 8 YEARS DUE TO CAR LOAN. I HAD A SMOOTH RUNNING TILL LAST YEAR BUT I WAS REPEATEDLY GETTING OFFERS OF ANOTHER LOAN AGAINST MY CAR LOAN. WHEN I ENQUIRED ABOUT THIS SECOND LOAN I HAD ALMOST 5-6 CALLS A DAY TO TAKE THIS LOAN. I WAS PROMISED MANY THINGS BY THE ASSOCIATE LIKE PAPER FREE FAST LOAN, SAME RATE OF INTEREST, ETC. SAME PROCESSING FEE WAS ALSO PROMISED.

                    I WAS OFFERED THIS LOAN OF AMOUNT Rs.3,000,00/- BUT LOAN SANCTIONED WAS Rs.2,02,479/- AND ULTIMATELY RECEIVED IN MY ACCOUNT OF Rs.1,934,00/-. DIFFRENCE OF ALMOST Rs. 9000/-. WE DONT EVEN KNOW THAT OF WHAT THIS CHARGES HAVE BEEN DEDUCTED.

                    I WOULD LIKE TO BRING IN YOUR KIND NOTICE THAT I HAVE BEEN FACING REAL TIME ISSUES SINCE THE DAY I HAVE TAKEN THIS LOAN. MY HUSBAND AND I HAVE BEEN GETTING CALLS ABOUT THE LOAN AND WE HAVE MADE SEVERAL ATTEMPTS TO VISIT KOTAK MAHINDRA OFFICE BUT ALL INVAIN. NO MANAGER HAD A COURTESY TO MEET US.

                    ULTIMATELY DUE TO DIFFERENCE IN THE RATE OF INTEREST AND FAKE PROMISES WE INFORMED THEM THAT WE ARE NOT KEEN ON TAKING THIS LOAN BUT WE WERE FORCED TO TAKE THE LOAN. WE TRIED TO STOP PAYMENT THINKING SOMEONE WILL MAKE EFFORTS TO TALK TO US AND MAKE EFFORTS BUT AGAIN ALL INVAIN.

                    OUR CAR LOAN IS RUNNING ABSOLUTELY FINE BUT DUE TO THIS LOAN SOME EXECUTIVE CAME TO MY HUSBANDS WORK PLACE AND HARRASED HIM. THEY SAID THAT DUE TO NON PAYMENT YOUR CAR WILL BE TAKE BACK IN CONTROL OF THE BANK. PLEASE NOTE THE LOAN IS IN MY NAME AND I WAS NOT INFORMED ABOUT THIS INFACT NO NOTICE FROM THE BANK WAS RECEIVED BY ME.

                    AFTER MY CAR WAS TAKEN BY THE BANK WE HAD TO GO TO THE COURT TO APPROACH FOR JUSTICE. AFTER A WEEK OF HARD WORK WE GOT JUSTICE AND COURT ASKED US TO MAKE PAYMENTS OF A PARTICULAR AMOUNT WHICH WAS PAID BY MY HUSBAND THE SAME DAY. AFTER THAT WE WERE ALLOWED TO TAKE OVER OUR CAR BACK.

                    EVEN AFTER THAT WE ARE GETTING CALLS ABOUT THE BOUNCED BACK CHARGES FROM THE BANK.

                    I HAVE BEEN HARRASED EVERY DAY FROM SOME EXECUTIVE OR ANOTHER.

                    I WANT JUSTICE AND CLOSURE OF THIS LOAN ASAP.

                    MY ,MOBILE NO. IS[protected]. IN CASE I AM SUPPOSED TO MEET SOMEONE AND CLOSE THIS PLEASE CONTACT ME.

                    REGARDS
                    ANU JAIN
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      sermohan
                      Apr 5, 2013
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                      Address: Chennai, Tamil Nadu

                      Hi All,

                      Am holding SB account(Debit Card) in kotak mahindra bank and this is Professional A/C so they said no minimum balance for this. Few days back INR 150 debited from my A/C. When I spoke with customer care officer, they said, it is for non-maintaining charge(Month of Feb 2013), I have to maintain minimum balance or need to withdraw more than 10000 from ATM.

                      After few days again they debited INR 246, when I check with customer care officer, they didn't give any proper answer, seems this also debited for same reason(for Month of Feb only). This time they said I have to do transaction INR 5000 in a month. When I requesting to forward next higher official to clarify this issue, they are not ready to do that. After keep on request, they have disconnected the call.

                      Am facing problem for Debit card itself, then think about credit card, Kotak Mahindra bank cheating people. Am planning to go for close my SB A/C.

                      Best Regards,
                      R.Mohan
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Mr. Mohan,

                      We would like to inform you that our Bank official is already investigating the matter and assure that you will be in receipt of an email communication shortly.

                      Assuring you of our best services at all times.

                      Thanks and Regards,
                      Kotak Support Team
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                        G
                        gauravmody
                        from Mumbai, Maharashtra
                        Apr 4, 2013
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                        Address: Mumbai City, Maharashtra

                        In NetBanking Term Calculator When I use Term Calculator for a scheme less then 181 days.
                        I had selected 1 month and 0 days.
                        It gives me a illogical error, some silly mistake in a BANKING SOFTWARE WEBSITE saying "Entered Number of months is more than Max months for the scheme[83312]"

                        If the scheme says 181 days why should I get error for exceeding maximum months if I have entered 1 month and 0 days.
                        Dear Mr. Mody,

                        Apologies for the inconvenience caused. We would like to inform you that our Bank officials are investigating the matter and will surely provide the necessary clarification with regards to your concern raised at the earliest. Kindly provide your Contact / Account number to solutions.[protected]@kotak.com enabling us to discuss the matter and provide further assistance.

                        Assuring you of our best services at all times.

                        Thanks and regards,
                        Kotak Support Team.
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                          sandeepgoyal2509
                          from Gurgaon, Haryana
                          Apr 1, 2013
                          Resolved
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                          Address: Jaipur, Rajasthan

                          I open Saving Account & De-mat account Before 6 month And there is no Interaction regarding demat account while they provide me all kit & code but they didn't suggest how to operate it after telling 5-6 times.I am very upset behalf of bank. either they closed my both account or refund my amount with interest which is in demat account which have no interest,they misguide me behalf of bank .please give me a favor and solve my problem.I didnot want to continue through kotak bank.this service is worst in jaipur.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Mr. Goyal,

                          Apologies for the inconvenience caused. We request you to kindly provide your contact / account number along with your concerns to solutions.[protected]@kotak.com enabling our Bank officials to investigate the matter and provide further assistance.

                          Assuring you of our best services at all times.

                          Thanks and Regards
                          Kotak Support Team.
                          I opened Saving account in Kotak, but they suggested me to open Demat account. When i told that I was not interested in trading, they misguided saying just open the account and "No Charges Applicable until i Activate my account" Eventhough I didn't follow any steps to activate my demat account and neither use it, for past 2 times they have charged 800 as demat charges. I'm frustrated because of the Bank employee behaviour.. He gave me false commitment. The employee who misguided me is Manchunath of Velachery Branch.

                          Please take necessary action and money refund of this year..

                          Thanks,
                          Anupriya
                          Hi Kotak Team,

                          Could please tell after deactivating the demat account, will I get my last deducted amount for demat? If yes please tell after how many days of deactivation, I will receive the amount.
                          Hi Kodak team
                          My name is summit and before 6 month I leave my company but now every month is coming mag on my mobile maintenance charge of Kodak bank but I have only salary account and also leaved the before six month so please I am requesting you to close my salary account.
                          My
                          Salary A/C NO. [protected]
                          Hi Kotak team
                          My name is sumit and before 6 month I leave my company but now every month is coming massege on my mobile maintenance charge of Kotak bank but I have only salary account and also leaved the company before six month so please I am requesting you to close my salary account.
                          My
                          Salary A/C NO. [protected]
                          As I'm no longer employee of previous employer. The salary will not credit to my account.

                          Please close the account .
                          Account No : [protected]
                          Shaik Ashfaq Hussain
                          what is this i am not satisfied with your services at all and therefore i need to close my salary A/c please contact me asap [protected]
                          the worst service ever . i have been charge -1396 just because my A/c balance was 0 from last 2-3 months
                          the other banks is much better than u guys please close my salary A/c
                          Dear Kotak Team

                          As I'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account as you already charged me 1350/- for not mainting the minimum charges inspite of saying so many times. contact me on [protected]/ [protected].

                          Account No:[protected].
                          Please tell me the procedure to deactivate my Bank account.
                          Dear Sir/madam,
                          Actually I have one salary account in kotak Mahindra bank (ING VYSYA BANK)this is provided by my previous company. I want to close my bank account immediately because salary not credited in my account and one message came from kotak bank "kindly ensure salary credit in your Salary A/c or maintain Average Monthly Balance of Rs.10000 in April'17 to avoid non maintenance charges for March and April".So kindly request you to close my kotak bank salary account .And other banks are not charged any non maintenance charges for salary accounts.
                          A/c:[protected]
                          Mobile no; [protected]
                          hi i have an demat account with kotak salary account and i wish to close demat account since i am not trading so kindly guide me how to deactivate the account.thank u..
                          Dear Kotak Team

                          As I'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account as you already charged me 1350/- for not mainting the minimum charges inspite of saying so many times. contact me on [protected]/[protected]

                          Account No:[protected].
                          Dear Kotak Team,
                          Actually I have one salary account in kotak Mahindra bank this is provided by my previous company. I want to close my bank account immediately because frome few months salary not credited in my account and i got a message "kindly ensure salary credit in your Salary A/c or maintain Average Monthly Balance of Rs.10000 in May'17 to avoid non maintenance charges for April and May".So kindly request you to close my kotak bank salary account .
                          A/c: [protected]
                          Mobile no; [protected]

                          You can contact for further information
                          Hi Kotak team
                          My name is sambhaji Amrut Gawade and before 3 years leave my company but now every month is coming massege on my mobile maintenance charge of Kotak bank but I have only salary account and also leaved the company before 3 years so please I am requesting you to close my salary account.
                          My
                          Salary A/C NO.[protected]
                          I want to close my kotak account. Plz tell me procedure
                          Account number - [protected]
                          I don't understand why your customer care is not replying my emails, if you already have decided to give poor service to your customer then I have to think about my decision to continue our banking relationship.

                          I have recently opened account with your bank and after starting net banking I noticed my name is not correct in net banking webpage so I called your customer care executive and they had suggested me to visit any nearest branch.
                          As suggested by them I had visited my home branch however they were saying that they also can't correct the name from their end and it should be done by customer care via forwarding a request to netbanking team (I also agree with their point and same concern I raised when I asked to visit nearest branch), So due to your lack of service unnecessarily I wasted my one day leave.

                          After all this thing, I tried my ATM card first time and found it is blocked, could you please explain me why it is blocked. Multiple times I tried your customer care ([protected]) however not able to reach any customer care person (it's asking to enter phone banking PIN/CARD number/CRN number, everything I tried however it's saying invalid entry.), please please please let me know how can I directly talk/redirect to anyone from customer care number to explain my issues (not this time even in future).

                          It's been a two weeks now however still my issue not resolved.Debit card is still blocked & name is still incorrect, daily I am calling your executive who has opened my account but still no luck. Could you please let me know escalation email address because I am not getting any response from "att.[protected]@kotak.com" address and I don't want to make/continue any relationship with a Bank who really don't bother about his customer problem so if you can't help/reply then please do let me know the procedure to close my account.
                          Hi i want to close my salary account of kotak so please contact me on this no. [protected]
                          my Sandeep I close my salary account my mobile no [protected]
                          Hi Kotak team,

                          My name is Nipu Kumar Nath. I have a Kotak salary account, but I left the company 4 months back with whom I have the Kotak salary account. However I am receiving emails for account maintenance charge. Since I no longer will be using this account, please arrange to close this account. Below is the further details.

                          Name: Nipu Kumar Nath
                          A/C No. [protected]
                          Email: nipu.[protected]@gmail.com
                          Mobile No. [protected]
                          Hi Kotak team,

                          My name is Salim Ansari. I have a Kotak salary account, but I left the company 4 months back with whom I have the Kotak salary account. However I am receiving emails for account maintenance charge. Since I no longer will be using this account, please arrange to close this account. Below is the further details.

                          Name: Salim Ansari
                          A/C No. [protected]
                          Email: [protected]@gmail.com
                          Mobile No. [protected]
                          Dear Kotak Team,
                          Actually, I have one salary account in Kotak Mahindra bank this is provided by my previous company. I want to close my bank account immediately because from few months salary not credited in my account and I got a message "kindly ensure salary credit in your Salary A/c or maintain Average Monthly Balance of Rs.10000 in May'17 to avoid non-maintenance charges for April and May".So kindly request you to close my Kotak bank salary account.
                          A/c:[protected]
                          Mobile no; [protected]
                          Hi Kotak Team,
                          i want to close my savings account. three months ago i filed a complaint. your team said that we have closed your account. but today i am getting message that i didnt maintain AMB so i will be charged Rs.531 from july to october. for every month.
                          This is so ridiculous. i stopped using that account july month itself. but you people are sending messages like this. you are charging for every IMPS transaction and even if i withdraw money from ATM also, you are charging money.

                          i dont want your bank account.
                          customer service is very poor.

                          Name: P.T.Ezhil
                          A/ no: [protected]
                          [protected]@yahoo.com
                          mobile:[protected]
                          Dear kotak team

                          Actually I have one salary account in kotak Mahindra bank. This is provided by my previous company. I want to close my bank account immediately because salary not credited in my account and one message came from kotak bank "kindly ensure salary credit in your Salary A/c or maintain required AMB to avoid non maintenance charges for sep17 and oct17". So kindly request you to close my kotak bank salary account .And other banks are not charged any non maintenance charges for salary accounts.

                          Bank A/c No. - [protected]
                          Name - Kesar Singh Bisht
                          email id - [protected]@gmail.com
                          mobile no. [protected]
                          I want to deactivate my account so please send me the details
                          what is this i am not satisfied with your services at all and therefore i need to close my salary A/c please contact me asap [protected]
                          Hi,

                          I had my salary account with kotak which later i had to switch. They do not pick any calls i made in order to account closure and now they are sending me messages that i am being charged for not maintaining monthly balance in my account. Which is stupid way of earning money for any bank, i hope this unethical way of laundring money from loyal consumers is going to cost them in coming future because business is all about values any organisation build over time than their revenue.
                          I have already left the company As I'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account. Account no is [protected] and mobile no is [protected].

                          please i Request you to kindly close this Account, i am no longer using this account.
                          I need to close My Kotak bank salary account. please close My Account no is/-[protected]
                          Dear Sir,

                          My Salary Account No is [protected] but from long time salary not coming . I want to close this account request you please close asap.

                          Mail id - deepak.[protected]@gmail.com
                          [protected]
                          Hi,
                          My name is sheema shabnam, I have kotak salary account, since i have left the institution 4 months ago, i am not using this account any longer as it was associated with kotak, also i am receiving mails and messages of account maintenance charges, kindly arrange for closing this account.Below are the details.

                          Name: sheema shabnam
                          account number: [protected]
                          email- [protected]@gmail.com
                          contact number: [protected]
                          Hi, I also have one account in Kotak bank now i want to Deactivate this account and I am pissed off getting msgs from kotak bank. I dont have time to go bank kindly provide me assistance and help me to close my account. Thank You
                          With humble request, I want to drawn your attention towards the continuity o[censored]nfair deduction of my account. I don't know why you people always cheat me with inhuman deductions, recently you have deducted Rupees 701 & 531as non maintaining balance. what is the fun.

                          I request you to transfer my money as soon as possible; if not possible just close my salary account and I have many more colleagues accounts, they will also close their accounts accordingly.

                          Warmest Regards,
                          Aamir Rashid Khan
                          Account number: [protected]
                          Ifsc code: KKBK0000261
                          Hi Kotak team,

                          My name is Swapnil Dhage . I have a Kotak salary account, but I left the company 1 year back with whom I have the Kotak salary account. However I am receiving emails for account maintenance charge and in last month my near about 900 rs got deducted. Since I no longer will be using this account, please arrange to close this account. Because now i am not in pune so plz help me to close my account my mail id is [protected]@gmail.com so plz forward me next process.
                          I want to close my saving account of pushpendra kumar gautam mob-[protected], [protected] account no. [protected] crn no:[protected]
                          Dear sir please close my account
                          account number [protected]
                          gmail id.- [protected]@gmail.com
                          mobile number-[protected]
                          Please close my kotak account num-[protected] Name-Yudhaveer singh, phone num-[protected]..
                          I want close this account because this is a fake online accouunt which how they open i dont know, i have also a salary account in kotak bank already, when i visit kotak branch they told me you have a another account in kotak i told them i got a online mail but dont know how it open i dont provide any documents.iam facing trouble of this to login phone banking .plz close it.
                          pls close my A/C
                          my name is puspraj kumar
                          noida sector 16(up) me mera A/C hai ..hum ise band krwan chate hai q ki ye log bhoot paisa kat rhe hai maintenance charge ke name pr ..plz band kr do mera A/C

                          [protected] this is my no
                          A/C band kr do plz 9 months se mere A/C se paisa kate ja rha hai ye log ..mera A/c band kr doo..[protected]
                          Dear Kotak Team,

                          Actually I had one salary account in kotak Mahindra bank in year 2016 this was provided by my previous company. I wish to to close my bank account and post my complain many a time by E-mail but Still no Action has been taken, because from last year salary not credited in my account and i got a message "kindly ensure salary credit in your Salary A/c or maintain Average Monthly Balance of Rs.10000 in May'17 to avoid non maintenance charges for April and May".So kindly request you to close my kotak bank salary account .

                          Name :- Parveen kumar Arora
                          E-mail Id :- [protected]@gmail.com

                          Mobile no; [protected]
                          A/C :- [Protected]

                          You can contact for further information on Mail .
                          Hi Kotak team
                          My name is urvesh dalwadi and before 2 years leave my company but now every month is coming massege on my mobile maintenance charge of Kotak bank but I have only salary account and also leaved the company before 2 years so please I am requesting you to close my salary account.
                          My
                          Salary A/C NO.[protected]
                          Hi Kotak team,
                          My Name Is Rameshwar Tonchar my account no is [protected]

                          I open the zero balance account 811, i download Your application but buy mistek my account is transferred the Ace Savings Account, I visited the nearest branch but his told this account not close in 6 month plz give me the solution the closing the account.
                          Hii
                          dear
                          i am Sorit Kumar My Account no is [protected], i want to remove my "Non Mentinence Charge" from my account.

                          thank you
                          what is this i am not satisfied with your services at all and therefore i need to close my A/c please contact me asap mob no-[protected]
                          i am not satisfied with your services at all and therefore i need to close my salary A/c please contact me asap [protected]
                          email = [protected]@yahoo.com
                          name = vikas shukla
                          my account no= [protected]
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                            sbese21
                            from Gurgaon, Haryana
                            Mar 30, 2013
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                            Address: South Delhi, Delhi

                            Dear sir,
                            Your recovery agents nos are 43503609,45453023 not following rbi guidelines teach them rbi guidelines word by word.
                            regards
                            happy holi
                            Dear Sir,

                            We apologize for the inconvenience caused. Please write to solutions.[protected]@kotak.com with more info, enabling our Bank officials to investigate the matter and action accordingly.

                            Assuring you of our best services at all times.

                            Thanks and Regards,
                            Kotak Support Team.
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                              sbese21
                              from Gurgaon, Haryana
                              Mar 29, 2013
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                              recovery agency no - 43503609,45453023.

                              Address: South Delhi, Delhi

                              Dear sir,
                              Please give them RBI guidelines follow law of land.your recovery agent nos are i think these are land line nos[protected],45453023.
                              regards
                              happy holi...
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                              diptimehan7
                              from Delhi, Delhi
                              Mar 29, 2013
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana

                              Hi,

                              My name is Dipti Mehan & I took a PL of Rs. 2,50,000 from Barclay Bank in 2007 Dec. I

                              paid my EMI's regularly for 1 year, after which circumstances were such that I could not

                              pay. This portfolio has been bought over by Kotak Mahindra bank now & they have been in

                              contact with me since 2012. I kept on telling them that I'm willing to pay but in small

                              amounts as I do not have a job & I'm looking for one. Time & again either my husband & I

                              have been out of job because of which I was not able to pay them, though my intention is

                              to settle the account. But the bank officials . Vinod from Pitampura,New Delhi, have been troubling me by sending police at

                              my house, obnoxious phone calls etc etc. I really don't know what to do....no way to go, i

                              honestly thought of committing suicide also as im super depressed & worked up because of the

                              harassment, when my friend suggested that i should write to you directly...Please let me know if you

                              can help me. I'm writing to you with a lot of hope. Thank you!

                              Shall await your response.

                              Regards,
                              Dipti Mehan
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Ms. Mehan,

                              We apologize for the inconvenience caused. Please write to solutions.[protected]@kotak.com / rard.[protected]@kotak.com with more info, enabling our Bank officials to investigate the matter and action accordingly.

                              Assuring you of our best services at all times.

                              Thanks and Regards,
                              Kotak Support Team.
                              Dear Sir,

                              We apologize for the inconvenience caused. Please write to solutions.[protected]@kotak.com with more info, enabling our Bank officials to investigate the matter and action accordingly.

                              Assuring you of our best services at all times.

                              Thanks and Regards,
                              Kotak Support Team.
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                                arunraja
                                from Bengaluru, Karnataka
                                Mar 25, 2013
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                Dear sir

                                I have deposited in Kotak gold fund ETF in may'2011 while i was residing in chennai,But due to job relocation i came to hosur.I have to close my account with the Indian Bank(Ambattur branch).When i approached the Kotak office for refund of my mutual fund amount,i was told that i have to send the statement of my closed SB account since i have issued cheque to Kotak mutual fund from that account.So i have send them the copy of my SB Passbook.Then they told that i have to fill in the KYC modification form to update the details as per the central govt notification.So i have taken the KYC form and filled in all details and got attestation for the new ICICI bank account from the Manager,ICICI bank(Hosur branch) tamilnadu,as requested in the form,along with it i have also attached my latest LPG domestic gas bill for address proof duly attested by a public notary for authentication t still i am not able to get refund from them since nov' 2012 This process is going on. Kindly advise me to proceed further

                                Regards
                                Arun kumar.R
                                [protected]
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Dear Sir,

                                This has reference to your above referred complaint regarding your investment in Kotak Gold ETF scheme. We would request you to kindly mail us your folio number and other investment details on [protected]@kotak.com to investigate the complaint & revert on the same.

                                Thanking You.

                                Warm Regards,
                                Investor Services Team @ Kotak Mutual
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                                  Taher Chharchhodawala
                                  from Lucknow, Uttar Pradesh
                                  Mar 22, 2013
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                                  Address: South Delhi, Delhi

                                  i applied for kotak bank saving account on 4 feb 2013 . and gave a check of rupees twenty five thousand rupees to bank representative. i tracked my account for 10 days and found nil balance ,after complaining to bank i found out that my check has been lost somewhere by bank !!! but it was just beginning!!!
                                  after apology by bank i gave them second check of rupees 25000 (SBI)and it was cleared in 2 days (to my great relief )but than twist in story!
                                  it is not reflecting in my kotak account after 7 days have been passed at time of writing this review .
                                  great service !!!!!
                                  CRN number is 61117716
                                  Dear Dr. Chharchhodawala,

                                  Please accept our sincere gratitude for the time taken and effort made by you in sharing your concerns with us.
                                  Our bank officials are looking in to the concerns raised and will reply to you shortly.

                                  Assuring you of our best services at all times.

                                  Thanks and Regards,
                                  Kotak Support Team.
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                                    r s shah
                                    from Ahmedabad, Gujarat
                                    Mar 18, 2013
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                                    Address: Ahmedabad, Gujarat

                                    Agent has informed that policy holder can withdraw the amount after payment of three premium,but on inquiry I came to know that Insurance company not paid full amount with bonus.I am required to pay one more years premium.Now,I want to know how much amount with bonus receivable by me on closure of policy.
                                    Dear Sir,

                                    We understand your concern regarding your policy.

                                    We request you to confirm your policy number so that we may assist you further.

                                    Regards,
                                    Kotak Support Team
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                                      viralgandhi
                                      from Mumbai, Maharashtra
                                      Mar 17, 2013
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                                      Address: Mumbai Suburban, Maharashtra

                                      I got a threatening call from your company ([protected]) at approx. 12:25 afternoon regarding my outstanding of Rs.4000 which I don’t know also where & when it was due. I am so disappointed from Kotaka Mahindra Prime Ltd which is a responsible firm is involve in such illegal activity for which I will be forced to pull you in front of media & police.

                                      Regards,
                                      Viral Gandhi

                                      KOTAK MAHINDRA PRIME LTD — repo cars sales

                                      dear sir,
                                      i am p.karunanidhi of vijay motors from chennai. i am doing car buying and selling business, and i am member of all online auction company. but in your bank you are following quotation method. so far i gave many quotation. last time i gave one quotation for innova 2007 v model. for Rs. 8, 50, 000.00 but that car sold for only 7, .30, 000.00. and recently i gave another quotation for innova2006 fro Rs.5, 75, 000.00 but that car sold for only 5, 70, 000.00. now also i gave 2 quotation for lancer and scorpio but bank people are saying those cars in pending. so please take step in this regard. my cell no: [protected]. i am expecting your kind reply in this regard.
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