[Resolved] Lenovo Laptop — dvd drive not working properly | |
Sir, I had purchased a laptop last year, in this 1 year i am facing many difficulties. I purchased my laptop from Bareilly ,but i am staying in meerut just now . In the month of May my CD DRIVE stooped working, I replaced it in Meerut in the month of August,(it was under warranty period) and now it is December , the device again stooped working . When i called your customer care they said that you have to purchase it now .Just tell me is this what this company provide service to their customers? What type of commitment they do with their customers? What types of parts do they privide to your customers? This is really very bad experience for me to buy a laptop from such a renowned company and facing these kinds of diffuculties. (MODEL NAME =7758, S/N ABQ0034016) Sir kindly look into this issue as i am a student and can`t afford to buy another DVD Drive .the company replaced the bad part to me and made money out of it. Thank you Latika Bhatnagar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
9 Comments | |
Comments
Lenovo — Lenovo notebook DVD driver not working
I bought Lenovo Y410 model on March 15 2008 from Configure Quality Systems, coimbatore. Till now i got 2 times DVD driver not worked. Registered for change DVD driver on Jan 19 2009 but till i didn't get any response from service center. i bought from 2 month itself DVD driver not worked. If its not working properly means then how can i use Lenovo Laptop. my y410 laptop is in warranty dvd drive is not working do something immidiatly its urgent
Lenovo Laptop — bank charges
i am abhimanyu dutta my tel no is [protected]can you call me up or can i get any of your contact numbers for a complaint regarding my laptop e m i
Still waiting for your reply.
[protected][protected][protected][protected]
From: PAT - MKG - Amit Kumar
Sent: 23 June 2009 16:58
To: '[protected]@lenovowarranty.co.in'
Cc: 'amitkumar.[protected]@in.com'
Subject: FW: Ref No.L96M009W
Dear Sir/ Madam
FYI
Regards,
Amit
[protected][protected][protected][protected]
From: PAT - MKG - Amit Kumar
Sent: 23 June 2009 16:42
To: '[protected]@lenovowarranty.co.in.'
Subject: FW: Ref No.L96M009W
Dear Sir / Madam,
I am extremely surprised to have such kind of experience from the service of LENOVO. We purchased three loptops of Lenovo on 26/10.08 from Peripheral Engineers Pvt. Ltd., Patna. Every thing was going good when I encounter a problem in CD drive in my laptop. For this I booked a call yesterday (i.e. 22/06/09) and my reference no. was L96M009W. I went to your service provider Mr. Atma Prakash Cell No.-[protected] at exhibition road and got my invoice mailed at your email id- [protected]@lenovowarranty.co.in.
To my utmost surprise when I contacted Mr. Praksh he told me that he did not receive any mail regarding this issue.
Now I am sending you this mail after making 6 times call at your toll free No. [protected] and did not get any proper solution. After making several calls to you and Mr. Atma Praksh I really failed to understand the level of service being provided by your company.
I am attaching my invoice copy for your reference and hope this mail of mine will do something to get replaced my CD drive as per your warranty scheme.
Thanking you,
Amit Kumar
I
[protected][protected][protected][protected]
From: PAT - MKG - Amit Kumar
Sent: 23 June 2009 16:58
To: '[protected]@lenovowarranty.co.in'
Cc: 'amitkumar.[protected]@in.com'
Subject: FW: Ref No.L96M009W
Dear Sir/ Madam
FYI
Regards,
Amit
[protected][protected][protected][protected]
From: PAT - MKG - Amit Kumar
Sent: 23 June 2009 16:42
To: '[protected]@lenovowarranty.co.in.'
Subject: FW: Ref No.L96M009W
Dear Sir / Madam,
I am extremely surprised to have such kind of experience from the service of LENOVO. We purchased three loptops of Lenovo on 26/10.08 from Peripheral Engineers Pvt. Ltd., Patna. Every thing was going good when I encounter a problem in CD drive in my laptop. For this I booked a call yesterday (i.e. 22/06/09) and my reference no. was L96M009W. I went to your service provider Mr. Atma Prakash Cell No.-[protected] at exhibition road and got my invoice mailed at your email id- [protected]@lenovowarranty.co.in.
To my utmost surprise when I contacted Mr. Praksh he told me that he did not receive any mail regarding this issue.
Now I am sending you this mail after making 6 times call at your toll free No. [protected] and did not get any proper solution. After making several calls to you and Mr. Atma Praksh I really failed to understand the level of service being provided by your company.
I am attaching my invoice copy for your reference and hope this mail of mine will do something to get replaced my CD drive as per your warranty scheme.
Thanking you,
Amit Kumar
I
Not providing service to my lenovo laptop even though its under warranty period
Sir, My lenovo laptop is not working properly, i called the customer care people from last two and half a weeks. But the service provider is not responding and not giving service. So kindly make the necessary actions.Don't login syncit
Dear sirI don't login syncit application.
When I login on it then it give password format error.please resolve this problem as soon as possible.
Thanks &Regards
Ankit Kumar
[protected]
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Lenovo Laptop — dvd drive not working
i have purchased lenovo laptop 5 months ago . now my cd combo drive not working. i have deposited it to P.G.Infotrack(where i purchased) which mail id is [protected]@rediffmail.com . the agency told me to collect the laptop after two days. but after seven days he told me to collect the laptop after two or three days. i visited the agency 4 times when he called. now i am suffering .abhay
[protected]