[Resolved] LG 1 Ton Split Ac; 5 Star Rated — Front silver screen broken

[Resolved] LG 1 Ton Split Ac; 5 Star Rated — Front silver screen broken

V Vikram K from Mumbai, Maharashtra

I have purchased LG 1 ton split AC, power rating 5, in the month of November 2008. The LG company sent people from Bhushan Electronics to install the split AC. During their installation they broke the front silver screen panel of my AC. I noticed this after 10 days time and complaint about the same, but Bhushan Electronics kept postponing the matter and finally registered my complaint after nearly 20 days. They collected the purchase receipt copy too. When I called back they said you registered complain with us after 20 days of the installation and so we cannot replace the front screen panel. I complained about the same with LG customer service center twice, but no heed is paid till now. Both the company as well as the service centers are now denying to replace the screen. Kindly help me resolve this, I have spent nearly Rs. 31000/- towards purchasing and installation. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

appaji

from Tekkali, Andhra Pradesh

god

Rojilal

from Thiruvananthapuram, Kerala

These companies all set start for making Profit. This is ur fault that u didn't notice in time.
During the installation u should have to remain and assisting them.
Then only u could realize the fault.

Mohamme Parvez

Hello Everybody, i am looking for the best price for 1 ton split unit quantity 3 nos.location is in Udupi karnataka.