[Resolved]  LG Electronics — Washing Machine PCB Died Again

Address:

Belgaum, Karnataka

Why is that every time something goes wrong with my Front load fully automatic machine, I end up have the whole PCB changed.

This is the second time it has happened and the service engineer who dropped in glanced over the PCB for a while and declared it dead, and advised a bill of 5k for having it replaced all over again.

Is that how LG service works, can't they just swap the faulty component and get things going??? this requires some basic engineering skill to find voltage differences at different part of the PCB to find the faulty components, is LG trying to say that they or their engineer don't possess these basic skills??? or LG wants to make more money by selling the whole PCB for every fault occurring with every appliance.

ITS LIKE CHANGING THE ENTIRE WHEEL WHEN YOU HAVE A FLAT TYRE.

The reason I am putting this case on Consumer forum this time is because, recently I had some issues with my induction cooker (not LG brand, but a leading brand in the market) and when approached a service center, I was told the same thing (PCD has died) and I was billed Rs.1000/- for an appliance worth 3,000/- , I reluctantly paid and got the thing fixed. But the story doesn't end here, just two days after I got the cooker back home, I realized that a cockroach has entered into the appliance and sitting right over the LCD display making it hard for us to see the digits, I decided to open the cooker to clean it myself and to my surprise/shock I found that the PCB was never replaced and the same old PCB was repaired instead (Now I know why the service engineer was reluctant on giving me a service invoice) I decided to go back but then due to work timings etc, I decided to let go.