LG Electronics Complaints & Reviews

I BOUGHT LG REFRIGERATOR FROM AMIT ENTERPRISED, SAROJINI NAGAR ON 19TH MAY. SAME DAY I SUBMITTED A REQUEST FOR DEMO AND INSTALLATION. ALTHOUGHT I WAS PROMISED THAT WITHIN 24 HOURS SOMEONE WILL CALL AND CAME. I RESUBMITTED THE REQUEST 4 TIMES. IT HAS BEEN A WEEK NO ONE HAS COME OR CALLED. VERY POOR AFTER SALES SERVICE PROVIDED BY LG !!! EXTREAMLY DISAPPOINTED !! IT IS NOT RECOMMENDED TO BUY LG PRODUCTS SPECIALLY IN DELHI !!!...

Have been complaining to Gurgaon service centre since two weeks and no response and finally when they took my refrigerator it's been 5 days, they haven't returned when according to them it's working fine now. Complain number : RNA[protected].

I ensure I shall never buy LG products henceforth and also not recommend others too.

I expect nothing out of complain still putting it down.

LG...

Dear Sir,
I purchased 42" LCD TV Model No. 42LK430 along with 2.0 Ton Split AC and a Home Theatre from LG dealer in Agra M/s Anil Electronics, Opp. Kargil Petrol Pump, Sikandra Bodla Road, Agra, vide Challan No. 328 Book No. 07 dated 18/05/2011. The Goods were part financed by Bajaj Finance. After realizing full payment on 18/05/2011 the Dealer is not able to provide the LCD & Split AC till date. I went thrice to his shop...

Dear Sir/Madam,

I had made complaint of LG Air conditioner on 19th May and today is
24/5/08 still my complaint of Air conditioner not resolved. Your customer representative came on 21st after checking the Air conditioner they said Gas is not there so it needs to fill the gas and for that they need to take away the AC to the service center as they don't had the transport that day to take the AC they said they will...

I have purchased LG refrigerator on 5.10.2008 from Razzle Dazzle India. I have lodged my complaint on 20.05.2011 (morning) and I repeated my complaint on 21.05.2011 (12 P.M.) But nobody attended my residence it will not be cured till now. My address is D-207, Brij Vihar, Near Vivek Vihar, Delhi. My mobile number is [protected].

I once again request you to kindly visit my residence and cure my refrigerator as early as possible...

I have purchased an Tower Air conditioner Model No. LP-K3685QC in the name of Sri Ganesh Sweets & Bakery, Vizianagaram,Andhra Pradesh at Yedukondala Electronics, Vizianagaram in the month of May, 2008.
For 1 year during the warranty period there was no problem with the AC and it was working fine and once the warranty period was finished then we had a problem with the AC and the Service Engineer named Mr. D. Srinath came from Srikakulam...

Hi,


I am writing this mail to request you to kindly forward this to the concerned department and to escalate this issue to the senior management of the LG Customer care division,on 26th March 2011 I had requested for the repair of my Window AC ( Model : LWA18FSDT1) and it was told to me from the LG customer care people ( Ideal Services) that there is a gas leakage in my window AC and they took the AC for 2 days for...

Dear Sir, I purchased LG 1.5 Ton Airconditioner on 06/10/2010. In the month of March 2011 when the AC was run, its cooling capacity was zero. The outer unit which is supposed to hold required gas for cooling was not at all there. I lodged complaint three times during march. The service engineer visited my place once in March 2011 but they checked the outer unit and confirmed it had no gas. In the month of April also I kept on lodging requests...

Unfortunately I have purchased a LG refrigerator last year. Which is not cooling, for which i have complained 4-5 times to customer care but problem is still not solved. I have passed my whole summer without a refrigerator.
My complaint no.
FIRST 2/5/11 RNA[protected]
SECOND RNA[protected]
THIRD RNA[protected]
FOURTH RNA[protected]
I have been complaining to local service centre hundreds...

> -----Original Message-----
> From: Paramjeet Sachdeva [mailto:[protected]@googlemail.com]
> Sent: Wednesday, May 18, 2011 7:00 PM
> To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
> Subject: Re: Compaint regarding AC
>
> Hi,
>
> As per my previous complaint your executive from servotax came on
> 8/may/2011 after 4 days of making...

Dear Sir,

My details are as follows:

name..........................Dr.Bharat Gupta
addresss.....................3/375, Kamala Nehru Nagar
Old Housing Board
Pali(Raj.)-306401
mob...........................91- [protected]

Product:

split AC.....................LGE-1.5T-LSA5CG2VF1/5-SPLI
date...

We are one of the leading FMCG Company in India called M/s Argus Cosmetics Ltd., manufacturing and marketing men's cosmetics in the brand name "Z". We have ordered the following items from M/s LG Electronics India Pvt. Ltd., thru their Area Manager - Business Solution, Mr. S Venkataramanan on 09.02.2011 and we have paid Rs.5,75,645/- towards the cost of the items in advance alongwith the Purchase Order. Mr.Venkataramanan committed...

Dear concerned person,

On 3/4/2009, I bought one 2 Ton LG split room Air conditioner. My AC Compressure is not working.

I had registered a complaint against my AC Daily at customer care number[protected] daily. First hold was put on a long hold many time then despite of many reminders (atleast 10 times and also after waiting for 5-10 minutes every time)finally they visited and conveyanced me that he will...

LG 220 L refrigerator MODEL GR 2211TSC . .
initially it was not freezing ice for last 2 months but otherwise was cooling.
MY refrigertor is not cooling anymore
there is this HISSING sound in the freezer compartment..

My refrigerator was replaced in its warranty within 6 months of purchase.
now out of warranty have given the problems for so long...

Life is good , but LG mobiles are not .In fact they are the worst .
I'll recommend my friends not to buy any LG products .
I have bought a handset (KG195) from Readyphone,Alkapuri,Vadodara,Gujarat in 2009-Deepabali .But there are are some problems noted in my mobile . My mobile was in warranty period .I'd gone to the LG service center in Alkapuri,Vadodara .But They did not respond properly .Shame , they were unable...

I have 4 LG Airconditioners, 2 Split and 2 Window Acs...
Out of these, one split AC has not been working for nearly 2 weeks now. I purchased this on 21/3/2009 from LG Life Style Shop, Electronic Palace, 90 Ambedkar Road,, Ghaziabad. We lodged a complaint with LG Electronics Noida of the same on Thursday.Complaint no. RNA[protected].
After reminding them for two days, the mechanic came on monday. There was a problem with the...

I have a window AC of LG. I have taken an AMC from LG itself. I had requested for the Service of the AC on[protected]. The customer Service provided me a Service Request Number - RNA[protected].

When there was no action for some 7 days, I again called up the Customer Service. They feigned ignorance and gave me a new Complaint Number - RNA[protected]. Since[protected], I've been following up with the Customer Service...

I had purchased a LG1.5 ton split AC June 2010. In the last two weeks, the split AC has been malfunctioning with the compressor not switching on at all times, and hence AC not cooling the bedroom. I had registered service requests with LG customer care[protected] on 10th, 11th, 12th, 16th and 17th May. Every time I was promised a call back within 24 hours. No one bothered to call back. When i tried to speak to a senior person in the call...

Bought LG Plasma TV Model 32PC5R in June 2009. While watching TV 2 days back, heard a sound. The picture just died. Now the screen is blank.
Warranty period got over in last June. The technician sent by customer care says that the display panel has gone bad. Needs to be replaced and the cost will be above 10,000Rs (excludes the services charges and the taxes). And he says there is no specific reason this happened.
So in less...

I have Purchased LG Refrigerator CL-325TMG4/2007 on 14/04/2008. Since then I am having regular problem with cooling system. Now again it stopped cooling. I will brief about frequent problems faced after the purchase of this product.
1. 28.01.2009 Stopped Cooling and lodged complaint N9C12801542, which has been attended and engineer found problem with Timer Unit and changed it.

2. 19.05.2009 again stopped cooling and...