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LG Electronics Complaints & Reviews

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Updated: Mar 31, 2026
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A
Ajit Funde
from Mumbai, Maharashtra
Sep 5, 2011
Resolved
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Resolved

Address: Pune, Maharashtra

I am Ajit Funde. I have purchased LG front load washing machine from Maharashtra Electronics, Tilak Road, Pune.
While purchasing this machine I had query to the sales man regarding water pressure and he suggested me that water flow coming from the bathroom tank will be ok for this machine to operate. If it doesn’t work then company person will make necessary arrangement. And that is why I purchased this machine on 23rd August.

After that when your person came for installation he suggested to have power point since it is a heavy duty machine.
And at the same time he told that water pressure is less but it will work and you will require more time for washing. Which was ok for us.

Now today your person again came for installation and telling us that machine won’t work because of low water pressure. When I asked him to do necessary piping, he refused.

I am really frustrated with the dealer / technician and product itself. How the representatives of the company like LG can be so illiterate? And having poor knowledge of their own product. Or are they just cheating customers to sale the product and earn the money.

Can anyone please take responsibility to make run this machine or at least take back the machine and return my money.

Waiting the action very soon rather that reply to this mail.
Aug 13, 2020
Complaint marked as Resolved 

L G washing machine — Installation delayed

I have bought an L G washing machine 3 days back. Since then i have been hearing that the installlation will be done with in 24 hrs. Nobody from the customer care is taking the complaint seriously. I want to suggest to the company that if they dont have a technicion to install the washing machine, they should hire some maids who can wash the clothes in those houses whose request is pending....................

L G washing machine — ERROR P3 APPEARING

I AM VERY HAPPY WITH THE PERFORMANCE OF MY M/C,WHICH WAS RUNNING SMOOTHLY FOR THE LAST 7 YRS, BUT NOW IT'S RUNNING FOR 3,4 MTS AND THEN P3 APPEARS ON WINDOW.PL LOOK INTO THIS,AS SOON AS POSSIBLE.
RAJINDER MALHOTRA
921C,SECTOR 15 PART 2
GURGAON
[protected]Original Customer Inquiry[protected]
Received Date : 05/09/2011 16:43 02
The type of inquiry : Installation & Connectivity
Product/Model No. : Front Loader/F1256NDP5

Already sent earlier.
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    A
    A.P.Chaturvedi
    from Lucknow, Uttar Pradesh
    Sep 4, 2011
    Resolved
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    Resolved

    Address: Ambedkar Nagar, Uttar Pradesh

    Dear Sir/Madam
    On 22.8.2011 We have reg. comp.No. RNA[protected] But after 10 days no one has come form your auth. service center . When we talk them they say we have no time for such a distance covering customer .
    Aug 13, 2020
    Complaint marked as Resolved 
    oh..then you shud inform us before the purchasing o[censored]r products that you wud provide service only within 100m.So now onwords kindly make sure that you inform every customer that you wud provide service only within 100m.and now for the sake of humanity we wud help you by publishing this on the social networking sites and by informing to our relatives and friends that he or she must think twice before purchasing LG products because his money is going to be used for buying junk...thank you...for ur helppppppplesness...:(
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      G
      girish sreedharan
      from Angamali, Kerala
      Sep 3, 2011
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      Address: Kerala

      Sir, I purchased an LG plasma tv of 42" (model 42P J560R) on 21 August 2011 from Green Consumer Appliances, M/s Noprth Field Impex Pvt. Ltd.,32/1737/AD, NH 47 Bypass Junction, Palarivattom, Cochin-682025(Phone no.:[protected],2346658). The invoice number is CR/00554.
      It so happened that I reached the shop by 1.00 p.m. in the afternoon and it took nearly 6 hours to get the sales closed. They promised to bring the product on the same day and mount it, because my wife and I are both working and would not be available on any of the working days in our house.
      Further, i won a rechargeable LCD emergency lamp as a scratch and win gift and the gift has not yet been given to me. On the day of the purchase, they said that they were out of stock of the gifts and they would deliver it to us on the gift arrival from the company. After a couple of days I called up to enquire and they said that they were too busy and I should be going to their shop again to collect the gift.
      The next day of purchase, my wife had to take a leave and sit back home to get the tv mounted on the wall when the LG people arrived. Meanwhile, I made 5 calls at 2-hour intervals to know when they should be arriving. Finally, they called up by 9 in the night and said that they would come the next morning as their work timings were over for the day. I made a big issue of it, since that called for another day of leave, either for me or for my wife which was practically impossible for such a trivial excuse. So they arrived at 9.15 and mounted the tv and when we demanded a demonstration, they ignored us and pushed off
      It is very disheartening to see that the after sales service of such a company of repute like LG has degraded to such a ground level. This wasn't the case earlier, because many of my purchases of electronic items are of LG make and my preference for the brand was mainly due to the perfect after sales service which most of the other companies failed to provide.
      But i've decided to carry the issue forward if my grievance is not met with satisfactory response by filing a case in the district consumer court for cheating and consumer harassment.
      Kindly see if anything can be done about the same.
      Regards
      GIRISH SREEDHARAN,
      F2C PANCHARATNA APARTMENTS,
      NEAR TOC H PUBLIC SCHOOL,
      VYTTILA
      ERNAKULAM-682019.
      Mob:[protected];[protected]
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        D
        Dr R K SAPRA
        from Mumbai, Maharashtra
        Sep 3, 2011
        Resolved
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        Resolved

        DEFECTIVE PIECE

        Address: Mumbai Suburban, Maharashtra

        A refrigerator was purchased from 'VIJAY SALES Prabhadevi'; details as given below-
        name of customer ... Ms PRIYANKA SAPRA
        address ... A 1405 COSMIC HEIGHTS, BHAKTI PARK, WADALA EAST,
        MUMBAI 400037 [Tel: [protected]]
        product ... LG Refrigerator, GL 408 DMQ BS
        date of purchase ...[protected].
        complaint ... The company technician came and installed the fridge with the settings...
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        H
        Harsha Khichadia
        from Mumbai, Maharashtra
        Sep 2, 2011
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        Address: Mumbai City, Maharashtra

        Lost Hand set

        LG M4410 Mobile Lost

        Hi,

        I have lost my LG M4410 mobile phone. The details of mobile - LG M[protected][protected], S/N: 603KPFX147179,GSM 900/1800/1900 Tri Band,3V SIMue, Please block this handset.

        Kindly confirm me that my mobile is blocked.

        Regards,

        Nalin Khichadia

        LG M4410 — NOT WORKED PROPERLY AND IT WAS DEAD

        Sir, I have pruchased LG M4410 Handset. From the beginning it was complaint. In the warranty period they have did nearly 10 times repair. I have mistaken in purchasing this handset rather than purchaging a Nokia Handset. Its cost was Rs.6500. After warranty period over it was dead. Every time they are saying that Mother Board Complaint. After completion of Warranty they could not repair it and completely damaged. Is there any procedure to file a complain against LG for this grievance. Now it is completely dead. The service Branch at Kakinada near by to me. But they could not rectify the problem.

        Nokia 3500 C — Lost Hand Set

        Nokia Mobile Lost

        Hi,

        I have lost my Nokia mobile phone 15days back around 17.30. The details of mobile - Nokia 3500 Classic Azure 512 MB ([protected]), Item 002G7x7, Please block this handset.

        Kindly confirm me that my mobile is blocked.

        Regards,

        Nalin Khichadia

        Motorola — Lost Hand set

        Motorola Mobile Lost

        Hi,

        I have lost my Motorola mobile phone. The details of mobile - Motorola MOTO KRZR K[protected]), BD ADDR: 0019CO79A859,DJ:SA3700AT[protected],FLEX OPT: T677YN,ATO ITEM:SA3700A-8373,MSN: F29WGV3C71, Cosmic Blue, Please block this handset.

        Kindly confirm me that my mobile is blocked.

        Regards,

        Nalin Khichadia
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          M
          mak.3736
          from Hyderabad, Telangana
          Sep 2, 2011
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          Address: Hyderabad, Andhra Pradesh

          LG P500 MOBILE HANDSET

          My phone was dead while updating with Lg pc suite, there was no power supply. As my mobile is in warranty period i submitted my mobile phone (LG P500) to authorized Lg service center in my area i.e BHAGYA COMMUNICATIONS located at Mehdipatnam, Hyd on[protected]. I have called service center many times and whenever i call they say 2-3 more days to repair.
          I experienced very very poor service from LG which i didnt expected from.
          I cannot wait more I need my money back.

          Job no: RNA[protected]
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            D
            davinder1.passi
            from Chennai, Tamil Nadu
            Aug 31, 2011
            Resolved
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            Resolved

            Address: Ludhiana, Punjab

            Respected Team,

            This is bring to your kind notice that few days ago I had purchased refrigerator from your authorized dealer from ludhiana.After using few days I had found there some water problem with my fridge I had visit to dealer shop for complainant and engineer has come to my house but did not given satisfactory service. After some days I had visit again for complaint and dealer suggest to talk with your Ludhiana base manager Mr. Gurinder (asst. manager) and I had talk with him. He told me that we will provide satisfactory service to you .but after that he did not call me. We can never expect from LG this kind of irresponsible behaviour.almost one week going to end still I did not receive any service from LG service center.infact I had talk with Ludhiana branch head mr.dhillon he give answer I will take necessary action but still there is no movement. Need your involvement unless, Please take action immediately.

            your customer-Davinder passi

            mobile no.[protected]


            Ludhiana PB.
            Aug 13, 2020
            Complaint marked as Resolved 
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              I
              iqcorg
              from delhi, Delhi
              Aug 30, 2011
              Resolved
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              Resolved

              Address: Central Delhi, Delhi

              pehredar @ moneycontrol.com,
              [protected]@tv18online.com,

              Dear sir,
              I do regular view your programme Pehredar.
              I had purchased one LG Mobile from their company dealer. But after purchase I noted that I have cheated by the company as well as dealer.
              The dealer charged Rs 1000/- more than other customer of the same model purchased during the same period.
              On the other side, the HANDSET is purely defective and it is like wastage of hard money and cheting by the manufacturer like LG in India.
              I have written so many times. I had sent my handset at their service centre various time but almost more than 6000 call through my phone is wasted either there is no outgoing sound or no incoming sound this is the major problem.
              In reply company did not reply properly and hence I have knock the door of pehredar to do something or I want to present my handset to the chairman of the company through Pehredar

              M A Majria
              [protected]
              President
              Indian Quality centre
              Regd NGO S/34742

              The following is some of the regular correspondences I have done.
              wastage of Hard earned money
              Please note that my mobile is not properly working for
              sometimes incoming sound ,
              sometime outgoing voice, the outgoing signal is catching the signal.

              Your earlier model worth Rs 900/- provided by Reliance was excellent to my satisfaction and i used for 2-3 years .During the period it never complaint.

              This time I have purchased costlier model and all the calls incoming and outgoing is wasted. I am suffering from the mobile problems.

              I personally request you to please arrange to replace the set with the lower value good model . it will be a favor for me.

              Thanking you once again,



              My mobile has been attended on 1/3/2011 and the mic has been replaced.I will further contact if i further get such problems


              --- On Mon, 28/2/11, Vikas Agarwal <[protected]@yahoo.com> wrote:

              From: Vikas Agarwal <[protected]@yahoo.com>
              Subject: Re: Fw: Replacement of mobile
              To: [protected]@lgindia.com, [protected]@lgindia.com
              Date: Monday, 28 February, 2011, 9:19 PM

              I am very surprised that on my repeated reminders no any action is initiated by your company. I have wasted around 3000 calls money due to poor response in the mobile.


              If i do not get alternative/replacement new model, i will have no alternative to knowck the door of Consumer court. When you can not provide the service to me how a general consumer in India can expect .
              Please do the needful

              M A Majria-[protected]
              Indian Quality centre
              Regd NGoO for consumer awareness.

              --- On Tue, 22/2/11, Vikas Agarwal <[protected]@yahoo.com> wrote:

              From: Vikas Agarwal <[protected]@yahoo.com>
              Subject: Re: Fw: Replacement of mobile
              To: [protected]@lgindia.com
              Cc: [protected]@lgindia.com
              Date: Tuesday, 22 February, 2011, 10:19 AM

              No any action has been initiated from your side.
              I have wasted around[protected] calls from your handset.Hence i am very much disturbed with the handset.
              I earnest request you to please arrange to replace so that i can get full satisfaction .
              LG is doing very towards consumers service

              M A Majria
              Indian Quality centre
              [protected]


              --- On Mon, 7/2/11, [protected]@lgindia.com <[protected]@lgindia.com> wrote:

              From: [protected]@lgindia.com <[protected]@lgindia.com>
              Subject: Fw: Replacement of mobile
              To: [protected]@yahoo.com
              Date: Monday, 7 February, 2011, 9:48 AM


              Dear Customer,

              We are sorry to learn about your dissatisfaction.

              We have forwarded your issue to concerned Branch Service
              Manager so that an immediate step can be taken in this regard.

              Please don't hesitate to contact our Branch Service Manger
              Mr.Vishal Sharma on his mobile number [protected].

              Thanking you and reassuring you of our best services always.


              Thanks & Regards
              S Pandey


              ----- Forwarded by Helpline CS/CS/NOIDA/LGE/IN on 02/07/2011 09:47 AM -----





              From: Vikas Agarwal [mailto:[protected]@yahoo.com]
              Sent: Sunday, February 06, 2011 11:24 AM
              To: [protected]@lgindia.com
              Subject: Replacement of mobile




              I had sent 2 times at your ansari road service centre
              all the times, they say that mobile is ok but all the times I got
              complaint that there is no sound to listners.This is the defect in your
              mobile set.I further request you to pl arrange to replace the set.

              Thanking you once gain
              M A Majria
              [protected]

              --- On Fri, 21/1/11, Vikas Agarwal <[protected]@yahoo.com> wrote:

              From: Vikas Agarwal <[protected]@yahoo.com>
              Subject: Replacement of mobile
              To: [protected]@lgindia.com
              Date: Friday, 21 January, 2011, 11:30 AM





              I had purchased one mobile 6210 s no:[protected] on 15/11/2010
              From the date of purchase incoming and outgoing voice is very low.
              The dealer from whom i had purchased Manoj cell page, Daryaganj vide their
              bill no: 171 has totally refused to replace the set.

              Kindly arrange to replace the mobile set at the most earlieset.

              M A Majria
              President
              Indian Quality centre
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                sataquarius14
                from New Delhi, Delhi
                Aug 30, 2011
                Resolved
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                Resolved

                WASHING MACHINE UNDER REPAIR FOR 3 WEEKS AND LG SERVICE NOT ATTENDING TO IT EVEN AFTER 3 COMPLAINTS

                Address: Gautam Buddha Nagar, Uttar Pradesh

                August 30, 2011

                To
                Customer Service Department,
                LG Electronics India Pvt. Ltd.,
                Plot No 51, Surajpur Kasna Road,
                Greater Noida - 201306 (U.P.)
                EMAIL: [protected]@lge.com

                Ref: LG has not attended to complaints lodged 3 times in 3 weeks for the repair of top loading washing machine model “Intellowash 6.5 kg, WF-S7512FN”. This machine is out of warranty.
                br...
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                T
                tritr75
                from Surat, Gujarat
                Aug 30, 2011
                Resolved
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                Resolved

                Address: West Bengal

                Message Body




                COM PLANE NO. RNA[protected]/8/11.RNA[protected]/8/11.LG MICROWAVE OVEN MODLE NO. MC8083MLR. RECEVIED UNDER MENTION REPLAY. NOW WHAT CAN WE DO. AS PER THEM WE HAVE TO THROW THE GOODS AFTER 5 YEARS IF NOT REPAIRABLE.






                ----- Forwarded Message -----
                From: "[protected]@lgindia.com" <[protected]@lgindia.com>
                To: [protected]@yahoo.co.in
                Sent: Tuesday, 30 August 2011 11:28 AM
                Subject: Fw: COM PLANE NO. RNA[protected]/8/11.RNA[protected]/8/11.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.


                Dear Sir,

                We express great regret the said machine is not repairable . The required
                part not availble with us. We are trying to repair that defective part but
                failed . As this machine purchased five years ago so we are unable to apply
                depreciation policy. We understand your concern so we offer you to purchase
                machine from Kolkata Warehouse on 2nd sale .

                Pls find the address of Kolkata Warehouse of LG

                A5-6 New Gopalpur, Budge Budge Trunk Road
                Kolkata - 700143, Near Gopalpur Project House

                Contact Person
                Krishnendu Gantait - [protected]


                Thanks & Regards
                Mithumita Bardhan
                CCO, Kolkata Branch
                LG Electronics India (P) Ltd.
                Metro Tower, 6th Floor
                1, Ho-Chi-Minh Sarani
                Kolkata
                [protected]

                PORTAL FOR

                PUBLIC GRIEVANCES

                Brought to you by Department of Administrative Reforms & Public Grievances


                Government of India

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                Print || LogOut





                Status as on 30 Aug 2011



                Registration Number

                :

                DOCAF/E/2011/00757



                Name Of Complainant

                :

                MR. VINAY KUMAR JAIN



                Date of Receipt

                :

                30 Aug 2011



                Received by

                :

                Department of Consumer Affairs



                Officer name

                :

                Dr. A K Misra



                Officer Designation

                :

                Director (CGRC)



                Contact Address

                :

                Room No. 712A,





                Jam Nagar House





                New Delhi110001



                Contact Number

                :

                23385723



                e-mail

                :

                [protected]@nic.in



                Current Status

                :

                RECEIVED THE GRIEVANCE





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                ----- Forwarded by CAL Cco/CONTRACT/LGE/IN on 08/30/2011 11:04 AM -----

                LG Service
                <[protected]@lge.com> To: CAL Cco <[protected]@lgindia.com>
                cc: RAJNEESH KUMAR <rajneesh.[protected]@lge.com>
                Subject: FW: COM PLANE NO.
                RNA[protected]/8/11.RNA[protected]/8/11.ARRANGE THE DEFECTIVE PARTS
                & REPAIR IT.MODLE NO. MC8083MLR.
                08/30/2011 01:11 PM ZE9




                Dear Sir/Ma'am

                Fyi…



                Your's Sincerely

                Ganesh
                Customer Service - LG Electronics


                From: [protected]@yahoo.co.in [mailto:[protected]@yahoo.co.in]
                Sent: Monday, August 29, 2011 7:15 PM
                To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com);
                [protected]@lgindia.com; RAJNEESH KUMAR/LGEIL Calcutta
                C.S.(rajneesh.[protected]@lge.com); RAHUL DUTTA/LGEIL Calcutta
                C.S.(rahul.[protected]@lge.com)
                Subject: Re: COM PLANE NO. RNA[protected]/8/11.RNA[protected]
                20/8/11.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.


                From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                To: "[protected]@lge.com" <[protected]@lge.com>;
                "[protected]@lgindia.com" <[protected]@lgindia.com>
                Sent: Friday, 26 August 2011 1:37 PM
                Subject: Re: COM PLANE NO. RNA[protected]/8/11.RNA[protected]
                20/8/11.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.

                From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                To: "[protected]@lge.com" <[protected]@lge.com>;
                "[protected]@lgindia.com" <[protected]@lgindia.com>
                Sent: Thursday, 25 August 2011 3:41 PM
                Subject: Fw: COM PLANE NO. RNA[protected]/8/11.RNA[protected]
                20/8/11.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.

                ----- Forwarded Message -----
                From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                To: "[protected]@lgindia.com" <[protected]@lgindia.com>
                Sent: Wednesday, 24 August 2011 1:08 PM
                Subject: Re: COM PLANE NO. RNA[protected]/8/11.RNA[protected]
                20/8/11.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.

                From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                To: LG Service <[protected]@lge.com>; "[protected]@lgindia.com"
                <[protected]@lgindia.com>
                Sent: Tuesday, 23 August 2011 8:11 PM
                Subject: COM PLANE NO. RNA[protected]/8/11.RNA[protected]
                20/8/11.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.

                From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                To: LG Service <[protected]@lge.com>; "[protected]@lgindia.com"
                <[protected]@lgindia.com>
                Sent: Saturday, 20 August 2011 12:46 PM
                Subject: COM PLANE NO. RNA[protected]/8/11.RNA[protected]
                20/8/11.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
                COM PLANE NO. RNA[protected]/8/11.RNA[protected]/8/11.ARRANGE
                THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
                MR. VINAY KUMAR JAIN
                P-6, C. I. T. ROAD, SCHEME NO. VI (M), 3RD FLOOR,
                KOLKATA- 700 054, WEST BENGAL.
                [protected]/6
                [protected]
                CONTACT MR. MANISH JAIN
                [protected]/39502559
                [protected]
                From: LG Service <[protected]@lge.com>
                To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                Sent: Friday, 19 August 2011 3:03 PM
                Subject: RE: COM PLANE NO. RNA[protected]/8/11.ARRANGE THE
                DEFECTIVE PARTS & REPAIR IT.
                Dear Customer,

                We acknowledge your concern & forward it to our branch office in order
                to take an immediate step in this regards.

                To help us serve you better, please provide us your valuable feedback,
                on our service ID [protected]@lge.com.

                Thanking you and reassuring you of our best services always.


                Your's Sincerely

                Shweta Puri
                Customer Service - LG Electronics


                From: [protected]@yahoo.co.in
                [mailto:[protected]@yahoo.co.in]
                Sent: Friday, August 19, 2011 1:32 PM
                To: [protected]@ldindia.com; "[protected]@lge.com"; serviceindia/LOCAL
                EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
                Subject: COM PLANE NO. RNA[protected]/8/11.ARRANGE THE DEFECTIVE
                PARTS & REPAIR IT.



                From: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
                To: "[protected]@ldindia.com" <[protected]@ldindia.com>
                Sent: Thursday, 18 August 2011 7:55 PM
                Subject: COM PLANE NO. RNA[protected]/8/11.ARRANGE THE DEFECTIVE
                PARTS & REPAIR IT.
                COM PLANE NO. RNA[protected]/8/11.XRNA[protected]/8/11.ARRANGE
                THE DEFECTIVE PARTS & REPAIR IT.MODLE MC8083MLR

                MR. VINAY KUMAR JAIN
                P-6, C. I. T. ROAD, SCHEME NO. VI (M), 3RD FLOOR,
                KOLKATA- 700 054, WEST BENGAL.
                [protected]/5
                [protected]

                CONTACT MR. MANISH JAIN
                [protected]/39502559
                [protected]







                This message and any attachment is for the use of the addressee only and
                may contain legally privileged and confidential information. If you are
                not the intended recipient or employee or agent responsible for
                delivering the message to the intended recipient, you are warned that
                any distribution or copying of this message is prohibited and therefore
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                the individual sender and no binding nature of the message shall be
                implied or assumed unless the sender does so expressly with due
                authority of LG Electronics India Private Limited or its subsidiaries
                and associated companies, as applicable.

                E-mail communications are not secure and capable of interception,
                corruption and delays. Anyone communicating with us by e-mail accepts
                the risks of e-mail communication and their consequences. Before opening
                any attachments please check them for viruses and defects.

                Please contact our Mail Administration Department on [protected] or
                e-mail notes.[protected]@lgindia.com for further assistance.
                Aug 13, 2020
                Complaint marked as Resolved 
                THIS VERY WRONG & BAD.
                Dear Sir/Madam,

                I have purchased LG-LCD and LG Microwave and put it in AMC from an agent Called Jugal from Sonari, Jamshedpur, he has taken Rs. 4500 for LCD and Rs. 800 for Microwave, now he is not picking up his phone when we want these AMC Certificates, I would request you please cancel the agency of such agent, his mobile number is [protected], because such agent are the reason of creating a bad impression on your esteemed products.

                Regards,
                Amal
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                  ksekharb
                  from Mumbai, Maharashtra
                  Aug 27, 2011
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  I bought LG LCD TV (42LH50YR) from LG Best Shop on Banjara Hills, Hyderabad on[protected]. Last 3 months my TV remote is not functioning. I have spoken to LG customer care and after a lot of insistence they registered equest for new remote. The remote Model is MKJ42519623. Despite my repeated requests people in service centre in Ameerpet, Hyderabad have been telling it will come in few days everytime. Last week they called me and asked me to come today to service. I travelled almost 10 km from Madhapur to Ameerpet wasting costly petrol for my car only for this remote. Today I was told the remote wil come next week.I have been to the LG service centre for this remote atleast 3 times now ans wasted a lot of money on petrol and time.

                  I work as Director in renowned IT company with 1,20,000 employees. If LG can not replace parts like remotes, why are they selling TVs ? I will ask all employees not to buy LG products.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    asub
                    from Mumbai, Maharashtra
                    Aug 27, 2011
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra

                    I A subramanian residence of 8, Dayanand, Gopal Nagar, Rd.No.1, Dombivili East have earlier complained about the problem in Refrigirator sold to me by Sonal Electronics, Dombivili near Station on June 5th, 2011. We have been receiving only calls asking for the problem and giving solutions only over phone. Some of your person approached and took xerox coipes of Bill & ID Proofs etc., two weeks back. He also gave an assurance that we will either get new peace or the refund in 5 days. Now even after 2 weeks passed, no response from your side. I want to put it on record that i will be forced to go to consumer cort if i do not get response in 2 days time from now.

                    Please respond on [protected]@ubmail.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      B
                      BalaKrishnan Shanmugam
                      from Chennai, Tamil Nadu
                      Aug 27, 2011
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                      Address: Chennai, Tamil Nadu

                      I bought an LG Split AC before one and half year. Now the AC is not at all cooling and also there is a water leakage from the main unit. I raised a complaint regarding this to the customer care on August 15th, The service person visited my home at 16th of August and found there is a GAS leakage in the Out door unit and he said he will send a specialised team to fix the hole. but till then he asked me not to switch on the AC. But till today August 27, no body has came. Daily I called to customer care,every time I call they said my issue will be fixed with in 24 Hours.Atlast they gave the phone number of the service person . I called that person, he said he will send people with in 30 minutes, but no body has came. Again I called the service person, but this time he did not pick the call. I tried him reaching for every 10 minutes, some time the call may go in wait . I tried to call him from a different number, then he picks the call, again he said he will send people in 30 minutes.The same story repeats Everyday. My kind advice to you guys Don't prefer to buy Air conditioners from LG. If you choose then you need to suffer through out .

                      LG AC — ac was dead

                      windows AC
                      my window ac is not work properly please reaper it properly
                      iam having a lg split ac 1.5ton from the begining water is leaking from indoor unit i called the service people from lg they atuned first and said gas leakage he said i will send a service man but he did not send the person we phone and they said we will come in 24hours then weshouted at him then only he came and again the gas leakage came and we shouted they did not came even today (worst service) past 2years they did not came
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                        D
                        d10216
                        from Wardha, Maharashtra
                        Aug 25, 2011
                        Resolved
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                        Address: Patiala, Punjab

                        25/08/2011
                        Dear sir / Madam

                        I have purchased LG CDMA handset model number LG-RD 6150 serial number RLGHS[protected] from M/s Global Infocom - Rajpura on dated 08/01/2011. Mobile automatically goes to switch off. While contacting service centre in rajpura i have been informed that motherboard is defective and it is required to replace on paid basis as mobile is out of warranty. I have shown bill to service centre that i purchased mobile pn 08/01/2011 and it is still is in warranty.
                        Then i informed that warranty coverd is by manufacturing date not date of sale. Then i contacted to M/s Global Infocom but his behaviour was too rude and he denied to replace set.

                        I therefore request you kindly help me to get my mobile either repaied / replaced and oblige.
                        Thanking you.
                        Regards
                        TANJEET SINGH
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          R
                          rsbhole
                          from Delhi, Delhi
                          Aug 25, 2011
                          Resolved
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                          Resolved

                          Address: Maharashtra

                          i bought mirowave oven of LG.the front panel became non functional.so we complained to authorised service agent in dharampeth nagpur.ythe service person came changed the panel and we paid him fuul charges.the new panel worked only once.after many calls ,personal visits,that service centre is not changing the defective panel.i am wasting time and energy.i feel cheated.now i have decided never to buy LG product.i will also encourage others to do same
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          LG / Microwave oven — Poor services

                          My LG Microwave oven whad stopped heating on 17/8/09 and I duly registered a complaint (No:W9C[protected]. On 19/8/09 the magnetron was replaced. After 10 days the front panel switched off with a loud bang from behind the equipment. I presume the new magnetron could be cause of this fault. Complaint No: W9C 90205472 on 2/9/09 was registered. Till date the system has not been rectified. Phone calls to service managers are not been answered.
                          Ealrier in March 2008 similar treatment was meted out to me when I had a problem with my LG double door refrigerator. That time 3 complaints within a span of 1 month was made by me because the fridge used to fail next day after it was attended.

                          This pathetic service from LG (India) is a cause for concern and needs to be highlighted.
                          Then how was the heating problem solved?

                          Regards

                          Swatantra Kumar
                          I do agree with the attitude of the firm as stated above.
                          I am also having one LG microwave oven purchased in the year 2001-02 recently its PCB has gone defective. Subsequently I lodged one complaint but I was surprised to hear that the said PCB is not available in stock and therefore I was advised by the service center's (lay)man to throw it and purchase a new one, I was surprised & asked that fellow whether do u have old parents? and if they are not well then whether will u throw them out or will u try your level best to up to their last pulse?
                          I think the company's service support is not adequate, they should also concentrate on their old customers too.

                          Kedar Bhujang
                          SIR
                          i buy the microoven in Hyd metro showroom in kukatpally

                          suddenly the oven is not working properly inside the glass weel is not rotating

                          so plz send ur serviece engg as early as possible for rectification of oven i ll sending my email address above so plz send me the complaint registration no: [protected], [protected]. made the rigister complaint and give the reply complaint register no:

                          THANKING YOU
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                            M
                            MANOJ KUMAR ACHARYA
                            from Delhi, Delhi
                            Aug 24, 2011
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            I ORDERED 6 NO. OF FILTERS FOR THE ABOVE MENTIONED WASHING MACHINE, MODE NO.WP-9031 . I WAS ASSURED TO GET HOME DELIVERY BY 21ST OF AUGUST 2011. AFTER REMINDING ON THE CUSTOMER CELL NO.[protected], THE ANSWER WAS VERY VAGUE . THE ANSWER FROM THE CELL WAS ---- 'PLEASE WAIT FOR SOME MORE DAYS''.

                            THIS IS NOT THE ANSWER. PLEASE LOOK INTO THE MATTER.

                            THANKS YOU
                            M. K. ACHARYA
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              sunny_3816
                              Aug 23, 2011
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                              Address: Bangalore, Karnataka

                              I bought a LG optimus Black (Rs.20,400) on 8th august from Univercell-Sahakarnagar branch. Immediately after a day I found out that there was a problem in the handset. I went to Univercell, and they asked me to go to the service centre in Frazer town. The person in the service centre, reinstalled the software but the problem was not resolved.
                              He told he has escalated the issue to the LG company and asked me to use the mobile until the company gets back to us with a solution.
                              I dont want to get my new mobile repaired, I just want a replacement. I feel that the company should not sell a defective piece and ask the consumer to get it repaired in the service centre.

                              Someone please help me out to resolve this issue.

                              Sunil Kumar
                              Ph.[protected]
                              email- [protected]@yahoo.co.in
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                                R
                                rajpurnea
                                from Mumbai, Maharashtra
                                Aug 23, 2011
                                Resolved
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                                Resolved

                                Address: Patna, Bihar

                                This is to inform you that ,i was very satisfied with your service earlier and gone mad , because started using your seven products and planning for third WINDO AC for my HOME.
                                But , i am sorry to say your quality of service is detoriating day by day.....as i have purchased second AC(SPLIT) I HAVE STARTED GETTING PROBLEMS even after six months..like unusal sound , cooling problem etc.... which is solved at last .
                                BUT ...i am not able to understand how to come out with the problem(split AC dropping water inside the room , and keep embarrassing me) which i am facing since last six to seven months.......which makes me impatient .

                                My request to you is , kindly arrange to solve the problem at the earliest or tell me what to do...

                                Your early action matters a lot..

                                DETAILS: Product-LSA6QW2VF1.AA66DV1-LG SPLIT AC ,SERIAL NO.-910NLNC002607, DATE OF PURCHASE-29.03.10

                                REGARDS..
                                RAJEEVA .RANJAN
                                NEAR CHADRAPHOOL APPARTMENT,
                                SALIMPUR AHRA, LANE NO. 1
                                KADAM KUAN, PATNA-3
                                [protected] / [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  ranganathpr1955
                                  from Mohali, Punjab
                                  Aug 23, 2011
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                                  Address: Gautam Buddha Nagar, Uttar Pradesh

                                  LG COMPLAINT NO[protected] dated 16-08-11, BILL NO[protected].

                                  I had registered a service request/complaint with LG service center on 16-08-11 for the problem in washing machine and for servicing of the same. the issue in the machine is dryer not working. 0n 17th one of LG engr visited by house and checked the machine. he had confirmed that the clutch assly has to be changed and machine will be picked up by the service center next day. But to our surprise till 21-08-11 no one from the LG came to pick the machine even after several calls were made by me to your call centre, to the local service center and to other service manager in LG. I spoke to mr Ghanshyam, Noor, Biswajeet, Diwan, Deepak and mr Pawan on 21st for at-least one hour contineously and finally the machine was taken by the Noida service center on 21st evening. Finally the machine was returned to me on 22nd afternoon without solving the problem reported by me but with a bill for replacement of clutch assly for rs 2400. when we started the machine we found the clothes were not drying and the machine was making noise like a tractor. My wife called the service center and told them the problem, i called them atlest 5 times afterwards yesterday but no one turned up to see the issue. I am now in a status without any solution for the issue. Can some one from LG get back to me if they have any seriousness of their service ???????
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                                    A
                                    anilkumarsonipat
                                    from Sirhind, Punjab
                                    Aug 23, 2011
                                    Resolved
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                                    Resolved

                                    Address: Sonipat, Haryana

                                    I have bought lcd tv cum monitor. it is in warranty. its not working now on computer. i have registered a complaint ( I.D RNA[protected]. Executives visited my site on 07.08.2011. they told me that a card is not working. it is to be changed but is not available. they ensure me that they will change this when ii is available. but they did not changed till today. i again contact to LG CARE. they ensure me to change this with in 2 or 3 days. But no response again til today.

                                    WHAT SHOULD I DO ?

                                    my Mobile No. [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Lets See
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