LG Electronics Complaints & Reviews

ToThe Manager (Service)
LG Electronics India Pvt. Ltd.
01.05.11

Sir,

Sub: Complaint regarding faulty service.
This is to draw your kind attention in the following lines that I have purchased a LG semi automatic top loading washing machine Model: WP 9241, serial #: W64N503IL025217, from your authorised vendor at KONNOGAR, HOOGHLY, on 29.08.05. It worked satisfactorily till 2010.
On...

I had written a complaint to LG on 7th July.

I got the following reply on 7th July but there has been no reply or action taken after that.

Dear Customer,



We acknowledge your concern & forward it to our branch office in order to take an immediate step in this regards.



To help us serve you better, please provide us your valuable...

Dear Team
THIS IS REGARDING product LG optimus one p500 which is not mention in product list of your site for product list.I have bought a new LG optimus one p500 2 days back and N drive and other Navigation software's were not working on them.
SO today I decided to call customer care center at 7 in the evening as I was facing problem with Ndrive and other preinstalled navigation softwares and being a office goer did...

On[protected],My wife bought a seal packed LG Front Load Washing Machine (F8068 NDP) from a shop and on[protected], I open the box for Installation ( in front of your service centre person) and saw that one right back corner of the machine was damage. I said to your man but could not done any thing ,install that machine and gone.
Why I bought a damaged new machine, please change the machine as early as possible. Some one call from...

Dear Sir
I have purchased LG make LCD TV 5 months back. my LCD is not working & therefore I complaned through the TOLL FREE NO on dt17.07.2011 bearing complain no-RNA[protected]. The service center repersentative came on the next day EVENING and informed that parts needs to be replaced. He told that it will be repaired in TUES DAY (dt19.07.2011) morning at 9pm.but yet not attain.so that contact to Mr.B.C.CHAKU Yet not pick...

We have made a complaint as our new A.C.s Swing was not working. A complaint with Number RNA[protected] dated 13.06.2011 was lodged. The technician has visted and removed the part and informed us that it has to be replaced. But so far there is no information from the LG service centre as when this will be replaced. There is poor coordination between the call centre and the local franchise. Please take up....

Dear Sir,


I have purchase lg refrigerator for one year ago then no any installation instruction guide given by company and then after problem of lamp defused when refrigerator are guarantee come company service man and change it after some time again lamp defused when out of guarantee and i had pay him 250 Rs. to him again one month lamp are defused so i am complain that this refrigerator good quality so i am complain...

To,
The Manager, Customer Care Department
LG Electronics India Pvt. Ltd.,,
Mumbai

Ref: Model no. GR-T452XV

Sub: Urgent need to replace my refrigerators bulb holder (socket);

Recently I encountered some really poor customer service.
For the past one year, I have been experiencing a problem with the light inside the refrigerator. Your repairperson checked the problem...

I have purchased LED 32' (LG LED 4500) TV from "Digital BestBuy Company LTD."with Invoice No.-H 45405/139 on Dated 09.05.2011.Now My TV not displaying any thing. I have lodged complaint many times but did not get any solution from LG .
My complaint no is ;- RNA[protected]few days back).Do the needful action immediately.



Regards,
Babu Lal Goyal
C/O Goyal Agro Agencybr...

purchased one LG P350/(optimus me) handset from Mohata Electronics Kolkata Vide bill no..ME/11-12/1783 dated 01/07/2011,but within one week of purchase handset started creating problem like hanging, problem in data transferring vd bluetooth,even charger is not working,,so i request you to please change ,the handset with a new one as early as possible as i m reluctent to retain this handset.even i can pay more if you people have a better...

Sir,
I purchased LG G X 300 dual sim mobile in Khammam Town Laxmi Cell Zone, Mayuri centre, Kolipaka Complex, Khammam on[protected]. Just after two days, I got very much disturbed regarding its audio and display problems. The Cell Zone people made some adjustments in the mobile and returned it. I also adjusted myself to the mobile inspite of its disturbance. Though I have Nokia which I purchased in 2002, still working properly, I...

Dear LG Team,



Today is the 19 th day from the date of my complaint and still neither replacement product is given nor any assurance or call from LG India.



Why shall I suffer more and that too even when the product is in wararnty period.

This is clearly a case of harrasment to customer.



Its not my duty to call anybody in LG india again...

I had purchased a LG fridge in Nov 2010.It has had a problem in door locking since then. I have complaint to the company customer care several times since thenthrough the dealer,then directly to the customer care office, then through the Toll free customer care number and also through their Sr officials directly.(My complaint no/ request id isRNA[protected]
But the company rep has not made any serious effort to fix the problem...

Respected sir,
I am Sukhdeep Singh, a resident of E-199,B.R.S Nagar, Ludhiana. I purchased a LCD on June 8 2010, model no 32LH60YR. In last 1 year, I faced quite a times problem of power trip in my tv. Though the service person used to get it fixed the problem still persisted.
On July 12 2011 again due the same problem when I called up the service person, he told me that some device has failed working; and since my tv's...

Sir,

I purchased an LG split A.C. in indore (M.P.) in 24 April 2011 and after few days my AC air swing flap stop the working rendomly.

I call the service engineer & he brought the defective flap with himself & there is no response given by customer officer or any engineer from last one month. After long time follow up my AC flap not recover till now & no body take any responsibilty from LG side....

a complain for repair/replacement of switch board of my microwave oven,type mg607apr was lodged with lgindia call centre [protected] on 27jun2011 vide[protected].no repair was done and a repeat comlaint was registered on 4jul2011.there was no action and the call centre was contacted again on 8jul2011 . iwas told that comlaint dt 27 jun has been cancelled on advice of service centre.no firm date or surity of repair was given.on their advice...

MY MOBILE HAND SET IS LOST ON 4/6/2011 AND I HAVE IMMEDIATELY OBTAINED A DUPLICATE
SIMCARD. MY MOBILE NO IS[protected]. i REQUEST YOUR INTERVENTION IN KNOWING THE
IMEI NO OF THE LOST HANDSET TO ENABLE ME LODGE A COMPLAINT WITH POLICE TO TRACK
IT.

PLEASE INFORM ME THE IMEI NO OF THE HANDSET THAT WAS BEING USED BY ME UPTO
4/6/2011.

SURESH BABU K S V
SIRSILLA - 505 301 br...

I had bought a LG-Scarlet 32 inches LCD TV (32LG60UR) from LG dealer Circuit Mall, Sector 8-C, Chandigarh on June 26,2008 for Rs 46,000 (Invoice NO. 21465 dt[protected]. Recently, the LCD TV stopped working. I made a complaint to your customer care number (Complaint No. RNA[protected] dated June 11, 2011). I was told that either the panel or the mother-board had stopped functioning. Later, the technician said that the Panel had stopped...

I had purchased a LG model No GL 263 DM semi frost free in 2006. Its handle has got broken, for which I have been trying to contact all the service centers in Ghaziabad but all my efforts have been in vain. Reason stated is the product is out of production and not available. On approaching the LG call center the problem is not addressed even, but rather exorbitant charges are being claimed. it is putting us in problem....

Complaint No[protected] in respect of washing machine owned by Javed Beg


Lg Customer Care,
I lodged a complaint on 25th July in respect of washing machine. I was advised by the customer care to keep a photo copy of purchase documents and show the originals. Engeneer visited us next day. He checked the machine and informed us that some part was to be replaced. He promised us that it would be done next day. He...