LG Electronics Complaints & Reviews

My views, feedback & Complaint that I am facing with the After sales service provided by LG Electronics

I had purchased a LCB 32” LCD TV in 2008 through e-Zone in 2008 with S No. 807LPSY004534 and the same was working fine till 8th of December which led me calling your customer service.

Attached is the job sheet received from your service representative.



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After a month of the use of the newly purchased LG washing machine, the machine stopped working. Details: LG Fully Automatic Direct Drive Washing Machine, Price ~ 30 K.

On filing complaint a person visited and said that the PCB is dis-functional and he would order for it(the part had to come from Noida). After 2 days, when we called customer care, they said the part has arrived and within 24 hours somebody will attend. Since...

I had purchased lg split ac from LG SHOPPE, Palakkad on 23rd March 2010. Immediately after installation of my ac within 45 days the cooling from AC was very less.After calling customer care so many times and complained in the shop i had purchased, one guy from service centre visited my home and explained me that the problem is leakage of gas from indoor unit. Then he told me to replace the AC. Then AC was replaced to me after 40 days, that...

I got the AMC of AC 27.02.2010 starting from 05.12.2010 from authorised service centre of LG located at L-2/109, New Mahavir Nagar, New Delhi. Its mid of May but no one has come to do the servicing. When I called Shri Vikash, who represented the Co. for AMC, he told me that I will have to call the Cos. no. for my Complaint. I told him that there is no Complaint and its annual servicing for which you have taken AMC and the same has to be done...

REF. COMPLAINT NO. RNA[protected] WITH LG LODGED ON 8TH WITH 4 SUBSEQUENT REMINDERS ON 9TH, 10TH, 11TH AND 12TH MAY 2011. I HAVE ALSO GIVEN A COMPLAIN TO LG REG. NO.[protected] ON 10TH MAY.

I HAVE A LG WINDOW AC 1.5 TONNES PURCHASED ON MAY 2006. THE AC WAS NOT COOLING PROPERLY AND FREQUENTLY THE COMPRESSOR TRIPPED. I LODGED CALLED LG SERVICE CENTER AND THEY TOOK MY AC TO THE WORKSHOP ON 4TH MAY 2011, SAYING THAT THE AC NEEDS...

WE REGISTER COMPLAIN FOR UNDER WARRANTY SPLIT AC TWICE.
OUR COMPLAINT NO.'S ARE RNA[protected]L & RNA[protected] .
SERVICE CENTER PERSONS COME & ASKED FOR RS.1500 .OUR COMPLAINT WAS THAT OUR AC IS NOT PROVIDING THE COOLING . ACCORDING TO THEM THE OUTER OF SPLIT POSITION IS NOT RIGHT SO WE SHOULD CHANGE THE POSITION OF OUTER UNIT.

UT JUST THINK WHEN WE PURCHASE THE PRODUCT COMPANY PEOPLE INSTALL...

I have raise a complain regarding our A/C not working properly for many times.
I nearly call to your customer service more than thirty times but there is no response from the concern dealer or service person.

We are suffering much for purchase of your product.

Your service is very much worst. We buy all LG product only but we feel bad to buy your product.

I hope this is last product to...

My air conditioner stopped working on the 8th of May,2011, wherein I placed a complaint with customer care. The necessary technician came in the next day. As an engineer myself, I told the technician of the probable root cause, but he took two days to change the capacitor, after which, the AC stopped working again. After another complaint, another technician came in and told that the AC needed to be taken to the service centre, to fix the...

I BOUGHT AN LG SPLIT A/C 1 TONNE ON 30TH OCT'2010 FROM CROMA SHOWROOM WHICH IS AT T.NAGAR.AND JUST AFTER 5 MONTHS IN APRIL MY AC HAD FAULT. I FILED A COMPLAINT WITH CUSTOMER CARE ON 3/5/11((COMPLAINT NO:RNA[protected]. A TECHNICIAN CAME AND CHECKED AND REMARKED AS COMPRESSOR FAILED. A NEW COMPRESSOR HAS TO BE FIXED. AFTER THAT NOBODY HAS TURNED UP. REASON: NO STOCK....... NO STOCK....NO STOCK......THEN WHY THE HELL DO THEY RUN THEIR...

I had purchased LG Products from the showroom of Super Electronics Pvt; Ltd. 44/28, Krishna Puri, Outer Ring Road, Vikas Puri New Delhi vide their invoice No. Super/442/JUNE2010 the items were 1) LG REF GL338VT5 WOODEN TANGO 2)LG WINAC LWA3DW3 3) LG MICROWAVE MC 8080 PRR. After immediate installation of AC within a weeks time the cooling was not satisfactory. The complaint was lodged with the Service Centre and the same was attended ...

We had purchased split AC from Amit enterprises (Mira road) in the month of september 2010. As per warranty we have still time for take services . Our Ac is not working since feb 2011. Today amit enterprises is telling me that responsibility is of VIRAJ Enterpises of Dadar A distributor of LG.
We have complaint so many times there is no one taking responsibility to help us. For your information complaint No. [protected] dtd 21April...

COMPLAINT NO:RNA[protected]; I HAVE COMPLAINED MANY TIMES FOR REPAIR OF THE LG WASHING MACHINE. TODAY IE 11TH MAY 2011 MY CALL WAS TRANSFERED TO ANITA AND LATER TO HER SUPERVISOR MS.SHERLIN WHO BLINDLY TRANSFERED THE CALL TO MAIN MENU WITHOUT ADDRESSING OR RECEIVING ANY ACKNOWLEDGMENT FROM MY END. PLEASE ENSURE THAT THE ISSUE IS RESOLVED ON PRIORITY. MY CALL LANDED IN HYDERABAD. NO ONE READY TO RESPOND....

I had purchased one LG semi automatic washing machine on 25.03.2011 but it got breakdown on 04.05.2011. I had raised the complaint vide ref RNA[protected] DATED 06.05.11 but till date nobody has attended / enquired from LG.

Kindly look into and help.

Regards,
Subrato Banerjee
C/o Larsen& Toubro Limited
Officers colony
Gerukamukh
Assam
Email- [protected]@rediffmail.combr...

9.5.2011
Dear Sir,

I was working with LG Electronics Ltd, Gurgaon, Noida. I resigned from 16.8.2010. I applied for withdrawal of PF since I was unemployed then. My claim id and Account No. are:
Member Claim ‘id’:. DSNHP[protected]
A/C No. DSNHP001950100000195010000004547dt 24.3.11
Form 19 and 10C submitted by has been rejected as per internet search and the 'SMS' received...

I am using LG airconditioner from last 5 years, Model LWA18G2RDI, but from the day it was installed I have faced one or the other problems.I am residing at Shastri Nagar, earlier we use to have service from LG Tri nagar Service centre but there also I have faced problems in one way or the other.Recently I had made a complaint to the Toll free number, and they have given COMPAC Airconditioners as their Authourised Service centre.But the problem...

Product: lg window ac. Two numbers.

We have a annual service contract with lg. By virtue of this contract, lg has to provide 4 free services in 12 months.

Start date: 1 jan,2011.( Life good plan)

no one from lg service center turned up within 4 months of contract and we had to give a reminder calls to lg customer care.

Whilst there were numerous complaint number provided, no action...

i ve purchased one LG 32" LCD TV model 32LG80FR, sl no 901LPAG001384 on 23.3.2010 from Tarang's at ganeshguri, Guwahati, Assam by paying Rs.46000. My TV is installed on the wall which also covers my power swicth box. Since the very beginning, whenever i use remote to power off from remote control, next time it was not getting on from the remote control power switch, or if electricity line goes off, when it comes back it doesnt gets...

I have brought LG P500 (Optimus One) for nearly Rs. 12,000.00. Its a 3g Phone and the box is advertising it has Flash 10.1 Player. On the 3g phone such as this I found that its not preinstalled (stated preinstalled), So i had downloaded from Android Market. But it dint worked on the phone, so I appoached LG Gallary, LG Customer care. There responses are negative (saying its mistakenly printed on box), and its a hardware problem that does...

today date[protected], morning 9.00am i was sleeping on my bed, my phone was beside me, one thief came and stolen my mobile phone and ran away. plz guide me how to get my mobile phone back. i was using vodafone service network no. [protected]....

Hi There,

I want replacement of 2 AC and 1 refrigerator as neither your product come up to the commitment nor the services provided by you.

We have bought each and every home appliance from LG like Refrigerator, AC, LED TV, Microwave and washing machine.

We use to trust on LG product and services and after completion of Warranty period We had paid money for AMC of AC and Refrigerator.
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