LG Electronics Complaints & Reviews

Dear sir
bill no. 279 dated 11/05/11 mr. mali ram jaitpura mobile no.[protected] purch. GL 195 NL- 4 inki first comp. date 23/05/11 RNA[protected]nd comp. RNA[protected] es comp. ko ajmer ser. center ne chack kara par working sahi nahi kari or done kar dia tab se he yah Ref. cooling nahi kar raha ab ajmer ser. center kahe raha ki comp jaipur ser. center done karega

LG HRD CONSULTANCY COIMBATORE is a completely a fraud employers ,first the interview was taken by lady ,she will wash our mind by a pakka speech.after that she will ask to pay money.after paying that money she ll give a offer letter NOTE:its not a offer letter it is a another consultancy address in chennai or bangalore wherever u want to be placed.there the interview was taken by a man ,he will also ask for money.its a fraud job offers ...please...

I HAVE LG 1.5 TON AC WHICH I NEED SERVICE OF IN DOOR AND OUT DOOR .
COMPLIANT IN INDOOR THERE IS ICE FORMING AND NO PROPER COOLING
ADDRESS
SUNIL KUMAR JHA
140 SRI AYYAPPA NAGAR
KALIYAMMAN KOIL STREET
VIRUGAMBAKKAM
CHENNAI 600 092
MOBILE NO. [protected]
LAND MARK. OPPOSITE TO SOUTH INDIA BANK KOYEMBEDU BRANCH

Dear Sir,

Details are given date wise.
08.07.11
mailed message to [protected]@lge.com: I had purchased 350 lts refrigerator model number GL 366DMQ few years back from RA Electronics Vadodara. After a year the handle of lower door got broken which I could got replaced through your service center. This problem became recurring .It is because of the fact that curved HDPE handle is having a joint in the center.That is a week point for its damage.

Few months back same problem occurred & also the bulb is not lighting .I personally went to your service center but with out any definite response to get the spares required.

Regarding same i contacted toll free number on 15.06.11. They SMS request ID RNA[protected]. After follow up the service person visited & informed that the bulb & handles are not available & could not tell the date when it will come.There was a call from your Mumbai office & the status was informed.
Got message to contact Vivek Mehta A'Bad. He did not respond & informed to Noida office
18.07.11
Dear Sweta,
It is 18th of July. Till date no one contacted.Please see that refrigerator is repaired.
Thanks,
V.K.Nigam
on 19th July they asked me to contact Mehta at Ahmedabad office. No response I sent SMS a service engineer came on 22nd & informed to inform the date when spares will reach from Noida office.I went on following by sending mails 21st, 22nd , 25th July & 8th & 10th August requesting to arrange for handle as Mr Kaushik of their local office informed that it has to come from Noida.
Broken handle has caused injury to my & wife hand.
I informed that please expedite otherwise I may report to consumer forum but same remained unreplied

Hi Friends,

After few days ago I have purchase lg x330 mobile set . he is dual sim mobile but my two sim not show in this mobile . they only show select network. i will select the network but but they do not work. please suggest me ..............

[protected][protected]-----
Visit [URL=http://www.sarkarinaukrisearch.com]Sarkari Naukri[/URL] Search For Government [URL=http://www.bankjobsearch.in]Bank Exam[/URL] and Daily Employment News

I Keshav singh chauhan had purchase a washing machine fully MODEL- WF-585SPD top load in 2002.
and i face a problem in it from last 8 months. i complaint for that problem.
The technician came and resolve that problem and make a bill of Rs-3,500 after resolving the problem.
but after 2 months it have same problem with harsh noise.
now i complaint to your customer care at least 3 times but i was not get the positive response form the unit.
they told me that they noticed our complaint and recomplaint was added on same problem and the complaints was forward to the local area care unit.
And they told me that they should come and take our washing machine to there service center.
but no one came and no response should be come on that complaints.
The complaints was forward to your service center in MEERUT (U.P) to MAYA TRADERS should told by your customer executive.

MY complaints id is:-
1- RNA[protected]
2- RNA[protected]
can u please tell me what time should the company take to resolve the problem on complaints.






Thanks & regards
Mr. Abhishek chauhan S/o Mr. Keshav singh chauhan

I submitted by CPU to your Faridabad Sector 16 based service centre (M/s Perth) on 3rd June’2011 against receipt No. 4633.
On 5th June I called & got message that system has been checked & Mother-Board is faulty & will be replaced in a week period.
After that I called thrice in last two weeks on cell No.[protected] & came to know that complaint will be resolved very soon.

I was shocked to hear yesterday from [protected] (Ms Isha) that complaint is yet to be registered. It means from 3rd June to 21st June, it took 18 days to get the complaint registered by Ms Perth and I was informed that complaint solution is in progress. And I also I was being informed it will take more time as no spare parts are available with Ms Perth & a number of other complaints are also open as LG is not supplying spare parts.

Yesterday I got number of your Area Manager Mr Arvind & talled him whole story. He asked me the complaint number. I got the complaint number from Ms Isha and since yesterday 3.00 Pm ~ I have called minimum 20 times to Mr Arvind but not picking-up my calls. You can check his mobile.

Hi, this is APPU. I purchase LG GT540 mobile on[protected], in Pondicherry with IMEIN NO. 352166/04/379642/7 in the name of APPU. I am facing lot of problems, Due to my mobile, many times mobile hang-up, it has poor signal. I got many problems on 1st month of my purchase. The bellowed problems are given by me for two times to service centre in Pondicherry to Mr. SARAVANAN.

1. Damaged screen:
A dot in screen, Sometimes screen displays top half, rest of below be black.
2. Failure of signal:
Always signal drops to 0 points, not even one point, takes 20 to 30 minutes to come back. All are saying, there was no response, while calling. I was living in good signal area.
3. Calibration difference:
By right calibration, touches will be off center and not work with the device.
4. Failure of outgoing and incoming calls:
If anyone calls me, and I called anyone, the calls summary and call cost has been deducted, but voice of mine and the second party was not heard. This problem happening regularly and daily
5. Battery power fluctuation:
No battery backup. It took 3.3 hours to charge 100% for first three months from the purchase, but now a days it takes 4 hours to charge for 100%. Suddenly the battery drops and indicates 20% and then automatically it comes to the same charged position without charging.
6. Getting restart:
Automatically getting restart nearly 4 times a day. Takes very long time to load applications and even contacts
7. Not supporting memory card:
Sometimes suddenly / automatically software stops support to memory card.
8. Keys not working:
All the keys were built in sides are not working properly.


Not yet the problems rectified. I made a mistake to purchase that much mobile literally I wasted my money after buying this mobile. I had gone to service center but services at your service center are even worst... Service supporter Mr. Saravanan. Always tells, from this service onwards, the mobile will function properly. Still my mobile remains in the same problems. Then, what is use of service centre. I suffered a lot, due to this mobile and this service.
What should I do please suggest any option or money back. Kindly do the needful. Waiting for your reply.

Regards
appu

Sir,
i am rahuljain, i purchase a microwave on[protected] on my mother name MS BEENA JAIN from bombay tv center paltan bazar dehardun on microwave .Which is also mentioned on microwave.After 1year 8months ,microwave did not work properly. I will raised a complaint in lg call center.they told me that your problem is short out in 24 hours. engineer came on my home & told me told that magneton is not work so it is changed. he ask me for yellow card in which is mentioned 3 year warranty . Engineer said that if you have a yellow card, then i will changed this magneton but i have not a yellow card becoz Mr oberoy ,the owner of shop bombay tv center at this time i have not a yellow card. about 15 days left this problem is not solve. .the head of service center said that i cant changed the magneton part due to lack of yellow card . ihave also a original bill & photos in 3 years warranty is mentioned& Mr oberoy did not gave a yellow card at time of purcahse & i did not have a knowledge about yellow card. sir i will request to solve the problem of magneton.
thank you

Dear Sir/Mam,

As iam to inform you that i have a received a call from Mr.Vinod as an official of LG regarding to my LG Mobile{Modle No.LG GD510} on today,Time 11:23am where he told me that i have to wait for 15/Aug/2011 for receiving a sum of rupees becuase they are going to make a payment to me according to their "payment cycle" which was fixed by the company according to their norms,where he told me that on 15/Aug/2011 the payment cycle will come then on those date they are going to pay and it is not possible for us to pay a sum of rupees before the payment cycle.
So, i request you to ask the company to pay me a sum of rupees as soon as possible& obilige.

Thank's & Regard's

PARITOSH JAISWAL
Cell:[protected]

**********************************************************************
Dear Sir/Mam,

As iam to inform you that i had received a call from LG Company regarding to my problem on dated {23/7/2011}where the company has given me the ansurance to get return my money back within a week in the place of my LG Mobile {Model No.LG GD510}but 13days has been passed i didn't received any cheque/Demand Draft from the LG Company, and also LG service centre{LG Service Centre,1st Floor,city palace,New Bunglow road,Patna,Bihar} officials Mr.Vinod and Mr.Sonu had also made a commitment to me that you are going to received a cheque/Demand Draft from a company within a week, hereby they didn't suppose to fulfill their commitment.
So, i request you to ask the company to get return my money back within a days & obilige.

Thank's & Regard's

PARITOSH JAISWAL
Cell:[protected]

**********************************************************************
Dear Sir/Mam,

As iam like to thank you that you have made a corporation with me regarding to my problem LG Mobile {Model No.LG GD510} by given me an assurance to get return my money back through cheque/demand draft within a week, as i have return back all your belongings{Hand Set,Original Invoice letter,Charger,Ear phone,Memory Card}of LG Mobile {Model No.LG GD510} to your service centre
{LG Service Centre,1st Floor,city palace,New Bunglow road,Patna,Bihar}where Mr.Vinod and Mr. Sonu has received those belongings on dated{23/7/2011,} and hand over the receipt whose Job Number is {RNA[protected]} and where they given me an assurance that you are going to get a check of the price of a Mobile. LG GD510 within a week.
So, i request you to get return my money as soon as possible.

Thank's & Regard's

PARITOSH JAISWAL
Cell:[protected]

**********************************************************************
Dear Sir/Mam,

As i consumer of LG Mobile {Model No.LG GD510} given a call to Mr Manoj regarding to my problem:-

1} Facia of phone has got damaged
2} Software problem

on dated & time{ 19/july/2011 ,14:36pm} where he said that your phone warranty period has been expired which is not possible for the company and for me to consider as a warranty case of your handset{LG Mobile{Model No.LG GD510}but where i have made a complaint to the LG Company and Mr. Manoj on dated and time on {Tue, 05 Jul 2011 10:53:32 IST}which was coming under the warranty period for 1year{14/6/2010 to 15/6/2011}warranty but on 19/July/2011 Mr. Manoj started to do the favour of LG Company and ignoring me as the customer instead of doing a favour,as i have already written a several mail to Mr. Manoj and LG Company for the same but still they didn't short out my problem.

So, i request you to ask the company to close this chapter by get returning my money back, i don’t want to use the product of LG Company in future if they are not going to return my money back until& unless iam going to move a consumer court against the company,its product and services& obilige.


Thank's & Regard's

PARITOSH JAISWAL
Cell:[protected]
**********************************************************************
Dear Sir/Mam,

As iam to inform you that as i have made a discussion with LG Company Official Mr. Manoj([protected]) on yesterday where he asked me to send the hand set(Model No. GD 510) to their service centre which is situated in patna bihar which is a authorised service centre,where my staff has handover my phone to Mr. Sagar([protected]) and Mr. Sonu as employee of LG Service Centre in Patna,as they had accepted my phone(Date&Time-13/7/2011,13:22pm) and provided a job sheet(Job Sheet No.RNA[protected] to my staff at same time i have given a call to Mr.Soun and i made a request to both of them that ask your company to please get return my money back where they said we are going to send your request to the higher official of the company.
So,i request you to ask the company to get return my money back within 2-3days.

Thank's & Regard's

PARITOSH JAISWAL
Cell:[protected]
**********************************************************************
Dear Sir/Mam,

As iam to inform you that today i have received a call{[protected],02:11pm}from service centre of the LG where the guy Mr.Sagar where he have asked my problem on the behalf of the LG company where i also make him a personal request that ask your company to get return my money back where he reply me that iam{Mr.Sagar}going to made a discussion with my higher authority and going to give a call within 15 to 20 minute from 02:11pm,but no any phone has been came where i have given a call on the same number{[protected]}at 06:15pm where Mr.Sagar has replied that we have told your matter to higher authority but i didn't received any feedback from higher authority of LG Company,where also he has given me an ansurance we are going to contact& going to short out your problem within a days.
So, i request you to ask the the company to get return my money back& obilige.


Thank's& Regard's

Paritosh Jaiswal
[protected]


**********************************************************************
Dear Sir,

Thanks for concerning on my matter but i request to your company,you& your Branch Service Manger Mr Manoj Semwal to get return my money back within 2-3 days of my phone LG Mobile{Modle No.LG GD510},i dont want to use your product iam totally fedup with your product& service.
So, i request you to short out my problem by get return my money back.

Thank's& Regard's
Paritosh Jaiswal
[protected]


**********************************************************************
Dear Customer,



We are sorry to learn about your dissatisfaction.



We have forwarded your issue to concerned Branch Service Manager so that an immediate step can be taken in this regard.



Please don't hesitate to contact our Branch Service Manger Mr Manoj Semwal on his mobile number [protected]




Thanking you and reassuring you of our best services always.



Thanks and Regards.

Akanksha Verma

Customer Service Dept.

LGEIL- Head Office

Greater Noida (UP)



From: paritosh [mailto:jai.[protected]@rediffmail.com]
Sent: Sunday, July 10, 2011 2:09 PM
To: [protected]@trai.gov.in; [protected]@nic.in; [protected]@consumerhelpline.in
Cc: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
Subject: Fedup By LG Mobile{Modle No.LG GD510}



Dear Sir/Mam,

As I am to inform you that i as a consumer of the LG Company where iam using LG Mobile{Modle No. GD510}where iam facing a problem

1} Facia of phone has got damaged
2} Software problem

Where i had already written a several mail to LG India for my problem where they get solved my problem but such aforesaid problem has again get repeated after 10 days of shorting out my problem,where the company official Mr. Vinod has given me a call on 07 july,2011,{contact number:[protected]} at 05:45pm where he has make a conversation with me that we are going to short out my problem within 2days but till the date{10 july,2011} 4 days has been passed but till i had not received any call from Mr. Vinod and LG Company,where i have also made a request at same time from LG Company that please get return my money back i dont want to use such a product of the LG.
So, i request you to all to ask the company to get return my money back& obilige.

Thank's& Regard's
Paritosh Jaiswal
[protected]

**********************************************************************
Dear Sir/Mam,

As i am to inform you that I am the customer of the LG Electronic where i have purchased the LG Mobile{Modle No.LG GD510}where i have got second time a same problem such as-


1} Facia of phone has got damaged
2} Software problem

Where i had already written a several mail to LG India for my problem where they get solved my problem but such aforesaid problem has again get repeated after 10 days of shorting out my problem.

So, i request you to ask the LG Company to get return my money back,as i dont want to use such types of product which is creating a problem day by day.

*****Conversation made between ME & LG Company for my problem*****


Poor Service& Product
Dear Sir/Mam,

This is to inform you that i had visited to your service centre{LG Service Centre,1st Floor,city palace,New Bunglow road,Patna,Bihar} on 10th May,2011regarding to my problem as per your request,where the Sanjay Choubey Centre Manager{cell:-[protected]}& his team member Sonu ji{[protected]},has checked by phone where he has taken the snap along with the photo copy of my phone bill &area where there is a manufacturing defect which is still under warranty period,where he& his team has given me the assurance to shout out my problem within two days,but now 4th day has been crossed but no action has been taken by you and your respective service,i also want tell you that iam totally got fedup by your product,as i am one of the usser of LG who is using all the product of LG such as AC,Mobile& Micro Oven.As i have decided to move to the consumer forum{court}against your poor service& product.






On Tue, 10 May 2011 20:01:54 +0530 wrote

Dear Sir/Mam,

As i am to inform you that as per your request i had made a visit to your service centre{LG Service Centre,1st Floor,city palace,New Bunglow road,Patna,Bihar}where the Sanjay Choubey Centre Manager{cell:-[protected]}& his team member Sonu ji{[protected]},has checked by phone where he has taken the snap along with the photo copy of my phone bill &area where there is a manufacturing defect which is still under warranty period,where he& his team has given me the assurance to shout out my problem within two days.
So, i request you to shout out my problem on proity basis until& unless i have to move a consumer court against your poor service& product.




Dear Customer,

Thanks for sharing your concern with us.

We would like to request you that visit at our Lg Mobile

Authorized Service Center.

Service Center address is listed on our web site www.lgmobiles.com

Pls get back for further assistance at [protected]@lge.com.

Regards
Ganesh
LG Corporate Office
Greater Noida-UP


From: paritosh
[mailto:jai.[protected]@rediffmail.com]
Sent: Saturday, May 07, 2011 11:07 PM

To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM([protected]@lge.com)
Subject: Facing problem in LG GD510


*****************REMINDER#01*********************


Dear Sir/Mam,


As i am to inform you that I as a customer/consumer of your LG India where iam using a different products in our daily use in which iam using one of your product that is Model No.LG GD510,as i have purchased my phone on dated 14/06/2010 which is still now under warranty as i am facing a problem in my phone:--

1} Facia of phone has got damaged
2} Software problem,due to which iam facing a problem regarding your product.

So, i request you to short out my problems regarding to my matter which ian manufacturing defect, until& unless i have to move a consumer court against your poor service& product.


Warm Regard's
PARITOSH JAISWAL
Cell:[protected]

Treat yourself at a restaurant, spa, resort and much more with Rediff Deal ho jaye!

Warm Regard's
PARITOSH JAISWAL
Cell:[protected]

Treat yourself at a restaurant, spa, resort and much more with Rediff Deal ho jaye!



Warm Regard's

PARITOSH JAISWAL
Cell:[protected]
[Complaint comments]

Warm Regard's

PARITOSH JAISWAL
Cell:[protected]


With Regards,

PARITOSH JAISWAL
Cell:[protected]




With Regards,

PARITOSH JAISWAL
Cell:[protected]

Dear Sir,
I purchased one LG Microwave Oven Model No. LG MWO MC-8087ABR, product serial No. 104EMPG011672 from Reliance digital Retail Limited, S-218, Ambiance Mall Gurgaon-122002 vide order No. [protected] dated 29 Jun 2011.
At the time of purchased it was promised that service engineer will be at your door step with 24 Hrs for demonstration and installation and it was assured by sale person, sales manager and person at billing department and said that this service is available all over India. My address was noted down in record book saying that to provide services it is required and it was amazing to see that all persons at store are behind me and assuring the entire thing what they can assured.
After 24 Hrs I have started calling to know what happened to service engineer ,every time I called they asked my name, address, telephone phone No. items purchased and order No. of item purchased, and transfer the call from one desk to other. After three days one self style Manager said you go any where, where you can and do what you can do. You do not we are at Reliance Digital and you know the owner of the Reliance Mr. Ambani The GOD of India. So you call or don’t call we will not send service engineer.
In bill they mentioned Panasonic MWO Kit[protected] where as when we open the packing it was Onida Kit with half items. Items No. MWO-D[protected] in bill was not in the packing.
I want the following Thing from Reliance Digital retail Limited and LG India:-
a) Why the person involved in selling product to sack from their duty and charged fraud case.
b) I should get personnel damage charged by the person who was on phone line.
c) I should get phone charges with penalties.
d) From 29 July 2011 to till the date service engineer report at my home I should get my salary on daily basis.
e) From 29 July 2011 to till the date service engineer report at my home I should get the interest of the cost prise to be given at 2% monthly basis.
f) Why a fraud case can not be lodge against Reliance digital limited for making false bill.
Umed Singh
Flat – 11, Tower – I
THD Pvt. Ltd. Bhiwadi

Dear as i have purchase a lg lcd Model no:-1943sb,And serial no:-90u5uxrfa1742, and my Rna id:[protected]. sir i have call many times to your lg service centre in junagadh for the same thing. the power problem is there in the lcd and you service centre person is not answering properly from last two month he is answering the same thing that we have no part available so you have to waith long and not if you want to complain about us then complain. i thing now a days lg company has no interest in business. that"s why he is answering in that language. and your service and ur product both are going worst day by day

respcted sir/mam,
i am puneet sapra facing lot of problem with lg gx 300 i i bought and handfree last time i went to service center and told about my problem he assured with word of mouth that he will replace it and repair my handsfree in a week but he further delayed that to 2 weeks after 2 weeks service center person refused to change my handsfree citing physical damage and even i havent used that as my mobile was oto be repaired , i try to convince hima nd his executive but they refused it citing policies then i asked that my jobsheet contains both and iwant that the reason and the discussion donw with you to be there but he refused and teared the job sheet even my no fed back and signature taken on the job sheet and hands free also not changed the person threatened me ki kuch bhi kar le plzz help what should i do.(job shet no.):RNA[protected]
thanx and regards
puneet sapra
[protected]

I had bought my mobile phone, a LG GX 300 (dual sim), on February 2011. It was working fine until in July it showed a software problem. Since it was within warranty period I gave my phone to the service center for repairing and was free of cost. After I got my phone back, i found that the shortcut keys and the main keys were not functioning properly. So i gave it back to the service center for re-repairing. I got my phone back after almost a month, since the time the first problem cropped up, (i had my phone for less than 24 hours in between) only to find that it is in a worse condition with the keys totally malfunctioning, the fitting of the phone is lose and hence damaged. I want my handset to be replaced. I hereby submit my complaint as i know that the service center or the company are least bothered to pay any heed to this matter.
Looking forward to proper feedback and help.

Thanking You

it is in lieu of approximately more 50 than complaints since the year 2009 and the latest complaint dt 25/7/2011 vide complaint no RNA[protected].
1.there is no body to pick up the mobile phones provided by the toll free numbers.
2. they are not equipped by the capable quallified engineers.
3. according to the engineers the cooling coil of the refrigerator has been damaged and the same is not present in their stock.

This happens every year and the same kind of response in seen by the authorised service centre located at rohini.
I will never buy any product of LG in future.
However, the name of LG company should be LH (i.e. live becomes hell) the moment u buy the product of LG.

kush kapoor
I-1, parwana vihar
Sector 9, ROHINI.
MOB: [protected]

I had also lodged complaints thrice & have found service group's attitude as lousy towards the complaints . Spares availability has been a serious concern.
My washing machine would have been thrown away 4 years back if I had depended on them for a simple spring which had got damaged during transportation.
Now again one spring has got damaged, I had lodged the online complaint & they have already closed it saying that SPARES ARE NOT AVAIALBLE for old Models which has been closed, So buy a New one.
You have rightly said , they should be taken to consumer court.

Sanjay kuma4r
[protected]

Two ton LG Split Air Conditioner (Hot & cold) was installed in the office of DIG IRP Range Office Jammu Headquartered at Gulshan Ground Jammu on[protected]. The AC is not functioning properly. We lodged repeated complaints on the toll free number of LG Company, besides repeatedly called Mr. Shakti Varma of Authorised Service Center LG Electronics M/S Verma Enterprises H. No. 70-A Ext. Small Plot Behind Dudhadhari Mandir Gandhi Nagar Jammu (J&K)-180004 on Phone No.[protected] and Mobile No.[protected], for repairs of the AC but very poor response has been shown by the concerned. They adopt dilly dally practice and do not repair the AC properly as their boys have checked and repaired the AC 3/4 times since its installation in this office. Due to non functioning of the AC properly, lot of inconvenience is being faced. Therefore, it is requested that the AC may be got repaired immediately and made functional properly.

From : DIG IRP Jammu
e-mail : [protected]@gmail.com

I have purchased a refrigerator of LG (M/S Adhunika, Near Bhagat Singh Circle, Alwar, Raj-301001), in this refrigerator, we found a manufacturing defect which was also observed by the LG representative. The complaint is registered in june,11. The representative visited in first week of july for the complaint. He told us, the defect is very serious and may cause explosion in the refreigerator and may cause any serious accident. First the complaint was attended after continuous reminder at their office which was very tiredous experience. After taking all photographs by the company representative no action is taken yet on this matter. I many times made the contact with different persons at their office, i have the persons contact no. whom i made the contact i.e. Mr. Yadav-[protected], Mr. Santosh- [protected]. Due to this tiredous experience, i have very bad experience. I have some financial & mental concerntration losses also due to this reason.

Very disappointed in the after sales service of LG. My complaint register is RNA[protected] on 29/07/11 but no one responded. Again called the customer care and got one more registrations done and the number was RNA[protected]... Till now nobody responded to both complaints... Now very sad that I bought this product and bough AMC for 5 years too...

SIR,
i AM HAVING A REFRIGERATOR OF LG (GR-S392QLC, & THE SAME IS UNDER AMC FROM 19/03/2009 TO 18/03/2012. IT IS HAVING A CRONIC COOLING PROBLEM. ON MAKING THE COMPAINT ONLY THE ENGINEER ONCE VISITED THE SITE AND TOLD US THAT ITS COOLING COIL HAS BEEN DAMAGED AND IT WILL BE REPLACED. HOWEVER HE ALSO TOLD THAT THE COMPANY IS NOT HAVING COOLING COIL AT PRESENT IN THE STOCK.
NOW FOR THE LAST 15 DAYS WE HAD MADE SEVERAL CALLS TO THE PERSON CONCERNED BUT NOBODY IS EVEN ATTENDING THE CALL.
HOW IT IS POSSIBLE THAT A COMPANY LIKE LG IS NOT HAVING THE BASIC COOLING COIL IN THE STOCK.
IT ALMOST HAPPENS EVERY YEAR SINCE I HAD PURCHASED THE REFRIGERATOR.
KUSH KAPOOR
I-1, PARWANA VIHAR,
SECTOR 9,
ROHINI
MOB [protected]