LG Electronics Complaints & Reviews

I had purchased a LG model No GL 263 DM semi frost free in 2006. Its handle has got broken, for which I have been trying to contact all the service centers in Ghaziabad but all my efforts have been in vain. Reason stated is the product is out of production and not available. On approaching the LG call center the problem is not addressed even, but rather exorbitant charges are being claimed. it is putting us in problem....

Complaint No[protected] in respect of washing machine owned by Javed Beg


Lg Customer Care,
I lodged a complaint on 25th July in respect of washing machine. I was advised by the customer care to keep a photo copy of purchase documents and show the originals. Engeneer visited us next day. He checked the machine and informed us that some part was to be replaced. He promised us that it would be done next day. He...

with reference to the above subject of complaint , i have lodged a complaint regarding fail of audio out put with the local LG Service Shimoga, they have attended three times each time saying one ic was gone it was not available at this time and we have to place an order for the same and we fix it later, this was going on since two and half months still they have not rectified it, each time when i called they are asking the details again...

I HAVE PURCHASED THIS FRIDGE ON[protected] FROM KAYSONS (INDIA) ,SONEPAT FOR RS. 12250/- VIDE BILL NO 2294.THE FRIDGE HAS A PROBLEM FROM THE TIME OF PURCHASE DURING POWER CUT THE WATER FROM FRIDZER LEAK IN SIDE THE FRIDGE MAIN STORAGE COMPARTMENT AND DAMAGE FOODS KEPT IN IT.I COMPLAINED FOR THIS MANY TIME BUT DONT GET IT RESOLVED TO SATISFACTION. THE SERVICE ENGINEER ATTENDED THE COMPLAIN HIM SELF SAID THAT THIS IS A MANUFACTURING DEFECT...

Hi Team,
I used LG KP500 Model Mobile for past one year. Unfortunately mobile fet down and mobile went to off state. i Gave to service centre on[protected] . They Told, we need to replace mother board and display. Mother -Board will be replaced under waranty, but for display i need to pay. I also agreed for that. They told, it will take Two buiseness days for servicing. But after a week also no respond from Service centre. Then...

I BOUGHT 1 TON SPLIT AC ON 09.05.2011 from Saravana Store Tambaram in chennei.They installed the ac on 11.05.2011.AC repaired on 19.06.2011.I informed to installation people,contact no : [protected].Then I informed to LGcustomer care([protected]) Several times.Service people (M/s.Refimac) attended the work and took the compressor to service centre on :28.06.11.Then I talked to LGcustomer care([protected]),MS.DEVI :[protected] & Service...

Why is that every time something goes wrong with my Front load fully automatic machine, I end up have the whole PCB changed.

This is the second time it has happened and the service engineer who dropped in glanced over the PCB for a while and declared it dead, and advised a bill of 5k for having it replaced all over again.

Is that how LG service works, can't they just swap the faulty component and get things...

Sir,
My name is R. SATHISH (Cell No.: [protected]) located at #5/312, Plot no. 37, Bharathi Nagar, Ranipet-632403. I have requested for a service of our LG Split AC on 23/06/2011 which was closed with a reason of "no response to Call". I again registered a complaint on 23/06/2011. Till now no technician has called us. As our free service period is splipping away, we request you to send service engineers to our above said...

After a glimpse on the internet, I decided to buy LG GX200 handset. I needed a dual SIM Active handset with long battery life therefore I thought LG GX200 will be the best option. I wanted a phone with Dual SIM facility; i.e. if I am on line in SIM 1 and if someone calls on SIM 2 then the SIM 2 caller should not receive a switched off or out of reach response, rather a CALL Waiting.

To confirm this feature, I called LG customer...

Hi,
I'm Dhinesh Babu, bought LG Split AC on 15-June-2011 and it stopped working after 2 days of purchase. Every time i am calling to the customer care the reply is 'your complaint will be resolved in 24 hrs', and now it is almost 12days x 24 hours.

If they couldn't give a service to the customer, why they should have an option of customer care, service center and all. Can someone say how to make...

Hi,
My name is Atif, recently I have bought a fridege from LG Electronics Showroom, ToliChowki, Hyderabad.
When I had gone to the store I was promised that I will be getting the fridge from warehouse, I insisted that I do not want the fridge which was displayed in the showroom. I noted down the serial number of the fridge in the display. Inspite of repeted saying to the shopkeeper he sent me the fridge which was on display....

I bought front load washing machine three yrs back. I called for repair, they are giving request ID twice but there is no action after that.parts of its machine will take more time(customer care people only said).
i could not use almost a month. I am strongly recommend don't buy LG Products. service was/is/will be very Poor.

Regards
Suresh
[protected]
Bangalore...

Dear Sir,
I bought one LG P500 mobile phone from The mobile store Vaishali Sec.-4,Ghaziabad, on 5 March 2011. Its memory card is showing ERROR. In this regard, I brought my phone to service cntre of noida, sec 15 and they are saying that its hardware should be changed. Now its 2 weeks gone they have not arranged the hardware. I made 4 to 5 calls at different times but they are neglecting and delaying. What should I do? Can I have any...

one of our indoor unit of LG multi V plus II air conditioning system was stop working.I informed your engineers and they came many times for the following three months.
But still I without a working machine .They are not able to find out the actual complaint .
sl no.902KALC00016 and m.no. ARNU666GBGA2.

Kindly do the needful for solve our complaint.



ASIANET COMMUNICATIONS LIMITEDbr...

I had purchased a 1.5 tons - 5 star rated split a/c model no LSA 5P5VFI . The purchase was done in oct 25 2010 and it was serviced twice after the installation. After the second service which was done in the month of June 2011, I find that the cooling is ineffective. Even when the A/C is in jet cool mode, the room temperature is seldom less than 28C. I feel that there is some problem in the machine. Please arrange to attend the problem...

I have bought a LG 1.5T split A/C on 12th June of 2011 and I installed it on 15th June of the same. For the first 4 days there was no problem. But for the last 4 days its not working. I have filed a complaint on 25.06.2011 by morning 10. they assured me that some technician will come and attend within some hours. But no one has come till now. I made call for three times, but the response is the same. Ihave a kid of 3 years old and hope u...

Dear Sir,

I am shocked at the total absence of after sales service at LG, even when the product (fridge) is within the warranty period.

I had purchased an LG fridge in Dec 2010 from Sumaria, Mahim, Mumbai ( Invoice no MH/DEC10/0053 dt 11/12/2010 Model LG GL-548YTQ4 fridge).

The fridge developed fault in May, when ice in the freezer chest was found to be melting, at times. Complaint was lodged...

Bad product support & bad quality product
(Lg product is not working)
To whom it may concern.



Product model no. 225 liter
Model name : lg single door
Hello sir

, i m frustrated after buying the lg refriegerator product and i m not satisfied with the service of this product. I bought the lg fridge on dated 15th october2010 now i have a lot of trouble at present...

We were gifted a LG Microwave Oven ( LG Intello Wave) Model no.MC767W AMWQEIL ( IN ), Serial No 511LPFJ002635 on our wedding in Jan 2011.When we got in touch with LG for the free demonstration, to our surprise, we were told that the microwave owen was a 2005 model and that the company had stopped manufacturing this model. I have lodged a complaint with LG Customer Care but was told that the Company cannot help me and that i should directly...

Dear sir,
I purchase a New LG SPLIT AC from Kalings sales on 01.06.2011. Bhubaneswar. From 06.06.2011, i register complain for not cooling product. but no respond from any LG service center but Cuttack service center will be said this area is not our. so again complain register from 08.06.2011, vide complain no-RNA[protected] & RNA[protected]. When i contact to customer care, he/she says the complain no has closed by service...