LG Electronics Complaints & Reviews

Dear sir,
I purchase a New LG SPLIT AC from Kalings sales on 01.06.2011. Bhubaneswar. From 06.06.2011, i register complain for not cooling product. but no respond from any LG service center but Cuttack service center will be said this area is not our. so again complain register from 08.06.2011, vide complain no-RNA[protected] & RNA[protected]. When i contact to customer care, he/she says the complain no has closed by service...

I booked a complaint to LG for repairing of my washing machine on 28.5.2011. After one month, following was the output:

1. The mechanic with a great difficulty came to visit the machine and could not find the fault, the third one took the PCB for repair at LG workshop.
2. The company sought my permission over telephone to take my machine to workshop for finding the fault.
3. After wasting my time almost every...

I AM BIKRAM PRIMANIK, I PURCHESS LG SPLIT AC (LSA 5 CW2 AF 5) FROM ABBANS, BALAGANDI SQUARE, PURI, ORISSA. ON 07.06.2010.

SINCE 04.06.2011 I COMPLINE OUR AC NOT COOLING. SERVICE CENTER FORWAD A MECHANIC & MECHANIC REPORTED THE COMPRESSOR IS DEAD.

ON ADVICE OF MECHANIC I BRING THE OUTDOOR PART OF AC TO SERVICE CENTER IMMIDIATLY. JOB SHEET MADE BY SEK M ALI.

TILL TODAY 22.06.2011 I WILL NOT...

I logged a complaint for my LG fully automatic washing machine and it got rectified on 27th May 2011. The executive checked and informed that the drain motor is not working and will change within 2/3 days. Everytime when we are calling the customer care centre, we are getting only one answer saying that the part should come from Mumbai and it has’nt come. There is no proper channel to answer my query for how many days it will take to bring...

sir ,
we gave our washing machine model wp-8005 for a regular service.we have been using it for four years with out any complaints. on receiving from service we found that the drier is not functioning. on calling back, the service people are giving some irresponsible answers ,the drier was working well before service. these service people are a mere waste and are irresponsible...

Dear sir/Madam
i purchased a LG Mobile Model GD 510 in Aug,2010. IMEI NO. [protected] From the begining it got hang while use, i had complaint online but there is no response, after 4 month handfree stoped to work they replaced handfree . and after sometime battery problam occured and they changed battery with many telephonic arguments, and after two months later touch screen got fail, they replaced touch screen, but after 15 ...

They are demanding more money for fake job offers..so gals and guys, please dont believe those..There will be two people, a guy and lady in that office(like) giving duplicate job letters getting money...They are money eaters..Be carefull......

I have purchased refrigerator from Urmi electronics Naupada Thane (West).Bill no. 27961 Dtd.4.4.2011

Since last one month several compliant have been made verbally as well as visiting them 3 to 4 times they have made promises that they will rectify the problem.but they have done more damage to the body of the refrigerator by sending local service person who has welded and spoil the body.but still now the problem is not solved...

Sir

I have purchased an LG Window Air Conditioner (Model: LWA18GIASI) in June, 2007. This year the cooling of said AC was not satisfactory. In this regard I made a service request to LG Customer Care No.[protected] on 27/05/2011 and Reference No. was RNA[protected]. The LG Service Centre has send their Service Engineer Mr. Danish on 29/05/2011 at my place to find the problem with the AC. Mr. Danish inspected the AC and...

On 14th June 2011 complaint was registered since LG washing machine (purchased on 22/3/2011 ) was not working was supposed to receive a call from the Technician 2 hours and close the case within 24 hrs ie ., repair the LG washing machine , but the LG service is so bad that no action was taken on 14th June 2011 , again on 15th June 2011 same complaint was re-registered but no action taken , again on 16th June 2011 again same...

I bought a double door lg refrigerator: lg ref gl-335va5 (clrzebn)vide invoice no. Bf-9 dated 08/04/2011 amounting to rs. 19753/-(Rs. 6985/- Dp and rest loan taken from bajaj finance service)which was delivered to me on 09/04/2011. On receipt of the product it was found that one of the leg of the refrigerator was broken, complain of the same was lodged by me with lg india with reference no. Given to me as rna[protected] dated 13/04/2011....

Reminder 1.

------Original Message------
To: [protected]@lge.com
To: [protected]@lge.com
Subject: Re: LGEIL Customer Email
Sent: Jun 9, 2011 8:49 PM

Dear Madam,

As per engineer my A/C unit fan motor is faulty and it will take to replace three to four days.

Please let me know how mach time to take replace of faulty fan motor because my daughter left...

ac not working...

i have already logged as complaint on LG website and also send SMS to customer care but no response from their side till 2 days has passed away. I highly disappointed..

I have purchased one Double door Refrigerator's from Ajmer in July 2008 in name of Madhulika Mathur. But I have misplaced my Bill copy. As well as I don't use this Refrigerator's continuously. Its operated when we required need of fridge. Now...

Sir, today on 14 jun i have purchesed one fridge (company-LG/Model no. GL-225FTD5 /Sr no. 0901 price Rs- 12500 from LG showroom (CORONATION LG RANJIT ROAD JAMNAGAR) .While receiving fridge at home, i detected dent & scratch mark on external part of fridge. I told them change it. (He said its little bit dent & scretches so keep it. or you have to pay transpotation charge.) Already i have paid transportation charge while receiving....

I had Purchased AC1.5 Ton last year in Delhi with three free service. I called for first free service, Customer service told me that service Person will come within 3 working days. Besides of my several callings nobody came...

Its been 4 days now since I have raised the request for repair of my refrigerator and made umpteen calls to LG customer care #s but still have not got any response from any service eng . The request was placed on 10th June with request Id RNA[protected] and escalated this issue on 12th June when no one contacted . Every time I call customer care , they tell me that the manager or service eng is going to get in touch . Till now there is no...

I purchased LG refrigerator- model no [D COOL 191 PME], from VASANTH &CO, PALAYAMKOTTAI,TAMILNADU dated[protected] ,BILL NO ;58138.I have problem in the compressor for past 1 years. I approached your customer service through the purchaser. Still now nobody will give any response. They never consider my approach. i deeply regret about their behavior. Now it is on the warranty period .kindly do the needful & repair my Refrigerator...

I have purchased an LG window AC in 2009. and suffering repeated gas leakages from the day we have purchased it but now within a span of 1.5 months , 4 times the gas has been leaked.
I made the first complaint on 25th April 2011 since then the AC has been in the workshop and i have not received any satisfactory reply as to why the gas is leaking after every 1 week.
My latest (i.e 4th time) complaint has been made on 11th june...

TV SERVICE ENGINEER NOT VISITING

My LG Goldeneye TV set is not functioning on connecting with cable connection. The following points are found faulty .

1> The terminal points (red ,yellow and white ) for set top box connection are not working at both the points on the TV set .

2> TV side sensor is not functioning even with a new LG remote set .This point was earlier communicated to the...