LG Electronics — Heavy Noise

Address:

Medak, Andhra Pradesh

I had purchased washing machine model No. WF-T7519PR, Sl No. 104NWRJ023670 ON 06/05/11 For Rs.14800/-. Warranty for 2 years. After few days there was heavy noise. LG person came and replaced some parts. Later may be after 8 months of purchase again the noise started. Again LG person came and said he can't resolve this problem. This I recorded in their after service, Customer signature papers also. Than I complained again to LG company vide Id No. RNA[protected] on 28/06/12. Surprisingly without attending the problem I received SMS on 03/07/12, saying that thanks for giving opportunity for service and if you are not satisfied reply back. As there was only two options either satisfied or dissatisfied, I replied as dissatisfied and also called the toll free number and told them about this. They again said they will see that problem is solved. They were talking to me, but no body was coming to attend the problem. Again I complained to LG on 13/04/13. I am not satisfied with product and service.