LG Electronics Pvt. Ltd. — Complaint against dealer - false information

Address:

Mumbai City, Maharashtra

i went to a lg store at real tech park, vashi, navi mumbai. i wanted a 32 inch tv that i could use as a monitor via hdmi connection. i went in the shop and i asked the dealer what was the frame rate of 32ln5110 tv and he replied 100hz. i asked him about the frame rate many times clearly mentioning the term "frame rate" and he always replied stating the frame rate to be 100 hz. i bought the tv and i noticed while playing a game that frame rate is not up to the mark. i checked it out on internet and saw that the frame rate of the tv was 50hz and mci was 100. i contacted the dealer about the problem and he replied that by frame rate he meant "motion clarity index" and they are one and the same thing. i told him that frame rate of the tv is actually 50hz and then he replied that the mci is 100. he is telling that he cannot do anything about it. he called me to the shop so that he could explain me what mci is. he sold me a product based on false information which is now of no use to me.