Comments
From,
Madhusoodanan.P.K
Savithri Sadhanam,
Koorara post,
Chembad. Kannur
Phone: [protected].
To
The Managing director,
LG Electronics Pvt Ltd, India.
Sir,
Sub: Servicing of LED TV – reg.
Ref: RNA[protected] dtd: 31.08.2014
I have purchased an LED LG TV [ Sl No. LG LED 32LS 3700] on 26.01.2013 from Nikshan Electronics, Kannur in Bill Serial No. 28096.
The TV is not functioning since 30.08.2014 and the same was registered on 31.08.2014 and received the request id as RNA[protected] from VM LGCARE.
One serviceman named Abhilash came in to house 2 times and inspected the same and said that he will report this to the company servicing centre. He also said that he not know why such compliant occurred.
Since, no one attended the case.
It is true that, I am not satisfied of the purchased LG TV. I felt that the service is also very poor.
As a last attempt, I am informing the matter to you for kind consideration. I also request to help me to rectify the complaint of the TV at the earliest.
Expecting your favourable response.
Yours faithfully,
Place: Koorara sd/-22.11.14
Date : 22 .11.2014.
Madhusoodanan.P.K
Madhusoodanan.P.K
Savithri Sadhanam,
Koorara post,
Chembad. Kannur
Phone: [protected].
To
The Managing director,
LG Electronics Pvt Ltd, India.
Sir,
Sub: Servicing of LED TV – reg.
Ref: RNA[protected] dtd: 31.08.2014
I have purchased an LED LG TV [ Sl No. LG LED 32LS 3700] on 26.01.2013 from Nikshan Electronics, Kannur in Bill Serial No. 28096.
The TV is not functioning since 30.08.2014 and the same was registered on 31.08.2014 and received the request id as RNA[protected] from VM LGCARE.
One serviceman named Abhilash came in to house 2 times and inspected the same and said that he will report this to the company servicing centre. He also said that he not know why such compliant occurred.
Since, no one attended the case.
It is true that, I am not satisfied of the purchased LG TV. I felt that the service is also very poor.
As a last attempt, I am informing the matter to you for kind consideration. I also request to help me to rectify the complaint of the TV at the earliest.
Expecting your favourable response.
Yours faithfully,
Place: Koorara sd/-22.11.14
Date : 22 .11.2014.
Madhusoodanan.P.K
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team