LG India / LCD TV — LG India is cheating customers

Address:Maharashtra

I have an LG LCD TV 47 inches. I bought it from Vijay Sales. It is a very bad product - its not even been 1 year and it is giving me a lot of problems. First the remote stopped working which they took a month and a half to fix. Then one fine day the TV does not turn on anymore. It is a sheer waste of 60,000 rupees.

There Service is even worse. You rather not get it fixed than face the torture of dealing with there service center. I unfortunately to save that 10% have an LG TV, Fridge and 2 AC’s. Would call myself stupid. Never buy LG products. Spend a little more but buy a Sony.

Very dissapointed with the company. They should invest a little more in the products and service and give some importance to the consumer.

Would like to return this product and get a full refund.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

LG India — Cheated

With refrerence to the complains no.
W9C[protected] display piece delivered even after warned.
W9C[protected] No Cooling/not working properly/taking more power.
W9C[protected] heavy billing due to more consuption of power.

Worst service and calls closed without notifying me and done fordge signature on the service papers.
Sir i have purchased LG Dynamite KG 195 handset on may 19th 2008, & the warranty period is over. n now listening to the latest news that all the mobiles with invalid IMEI will not work from 30th of november...while purchasing my cell the written IMEI number in the bill by the handset dealers was different when i checked it on 22nd of nov 2009 it was something different...& one more thing sir as i spoke to one of cutsomer care executive of AIRTEL it is said that all mobiles will not be having the same IMEI numbers but here my dads SPICE handset n my LG handset has same IMEI number so m not understanding wat should be done with these kind of handset dealers so i[censored] could plz help me out to sort out with this particular IMEI validiation...


Siddhu.R.Kalburgi
Shri Datta Residency
Opp to convent school
keshwapur main road hubli-580 023, [dist:- Dharwar], karnataka.
Contact no : - [protected]
I agree with Ameya Menkar. We too have serious problem with LG 42 inch LCD TV Model no. 42LH70YR. The product is giving lot of trouble. It stopped working within 5 months. IT took 25 days to LC Customer care for repair. Again now in after 1 year it has failed again. The company engineer has suggested to go for Comprehensive AMC spending huge annual cost. Therefore it is better to buy Sony Product and have piece of mind. Quiet disappointing in future surely will not go for any other LG Product and suggest others also not to buy. Nitin Vyas
Email ID nitin.[protected]@unilever.com
I am too agree you all. I am also facing the same problem. I have purchased 32LD650 - 32 inch LCD TV model on 16/09/2010 from Madhuram Plaza, Surat, Gujarat. I am facing restarting problem in my TV. and when i have talked with customer care, person from customer care advised me to go for AMC. Its better not to buy LG products. It is better to spend your precious money on other brand rather than LG. Beware of LG products.
Actually I am planning to purchase LG Home Theater and LG Washing machine, but thanx to LG LCD TV problem. Just because of this problem, i have changed my mind to buy LG products and saved my money.

From now my first choice is changed from LG. And i will never ever plan for LG products, it will disappoint you in early future.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7058
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information