[Resolved]  LG Microwave Oven — not working

Dear Customer

Please get your call registered with our 24x7 Call Center @[protected] for assistant or you can mail us @ serviceindia[at]lge[dot]com.

LG Service Team

I am writing to you with regard to the complain made to your service center about the non functioning of the Micro wave oven we just bought. I had made two complains with complain numbers RNA[protected] on 28th Dec 2011 and again on 2nd Jan 2012 for which the complain number is RNA[protected], but sorry to say no result the micro wave is still lying not usable.
A representative visited took photographs and assured that either the door will be replaced or the micro wave will be replaced but after that no one visited and we got no revert from the company. Now when we try to make a complain on the tool free number without listing to us either they place the call on hold or try and forward the call to other person
I request you to please look into to the matter and solve the problem on urgent basis.
Looking forward for a urgent positive response
Tarun Goyal
[protected]

Dear customer

We regret about the inconvenience that has been caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team