LG Mobile — PRODUCT COMPLAINT | |||
Dear sir/Madam i purchased a LG Mobile Model GD 510 in Aug,2010. IMEI NO. [protected] From the begining it got hang while use, i had complaint online but there is no response, after 4 month handfree stoped to work they replaced handfree . and after sometime battery problam occured and they changed battery with many telephonic arguments, and after two months later touch screen got fail, they replaced touch screen, but after 15 days ( approx.) it got again fail,thay replaced again. and said weather temperature is too much thats why its happening, but still it is fail again after four days total three touch screen have changed and still i got a mobile with touch screen failure. i am not understanding why it is happening and why dealer/company not able to give permanant solution, i am very very regret with lg mobile product and i am really mentally disturb with my lg mobile. Thank You Regards, Md Aqil <[protected]@yahoo.co.in> Was this information helpful? | |||
 3 Comments | |||
Comments
Dear sir/Madam
As you said, Your Represntative did not call or confirm anything till date. Three days have finished and still they are sleeping, they are showing themself quality as well as product quality. And still you expect that we and our product is good. but i do not think so, and one thing is clear that is, when i will take any action than everybody will responsible ownself.
Thank you,
Regards,
As you said, Your Represntative did not call or confirm anything till date. Three days have finished and still they are sleeping, they are showing themself quality as well as product quality. And still you expect that we and our product is good. but i do not think so, and one thing is clear that is, when i will take any action than everybody will responsible ownself.
Thank you,
Regards,
Dear sir,
I want to know. how much time you need to take any decision or find out solution. 18 days have finished and still i could not get any solution. Now i do not have trust on LG product, and the reason only LG product and LG service. when i have told you already i do not want to keep any LG mobile than what are you thinking. i feel really very very bad experience with your company, Now i want my money only which i have paid to LG company nither extra nor less and still you have any confusion than let me know.
Thank you
Regards,
Md Aqil Saifi
I want to know. how much time you need to take any decision or find out solution. 18 days have finished and still i could not get any solution. Now i do not have trust on LG product, and the reason only LG product and LG service. when i have told you already i do not want to keep any LG mobile than what are you thinking. i feel really very very bad experience with your company, Now i want my money only which i have paid to LG company nither extra nor less and still you have any confusion than let me know.
Thank you
Regards,
Md Aqil Saifi
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7063
Pending
0
Resolved
4008
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
but i am very very regret about product and i do not want to keep nither this model nor any LG model.
Regards,