LG Electronics Complaints & Reviews

This same problem is facing by me also. Please provide the sloution of this.

recently i purchased lg rd 3000, there are a lot of problems in that phone.
some of the problems i faced are
1) the phone heats up when i charge the phone.
2) the phone heats up when i talked for 5 mins.
3) recently the vibration was not working .
4) the service area is not displaying.
5) the battery back up is weak.
6) there is no dictionary available when writing messages.
7) the downloaded ringtones sound is very low in this mobile.


plz provide me a solution for this.

LG-RD3000 — could not active

Sir,

I Razik P.K from Thrissur, Kerala, (Tel:[protected]

I am very sorry to write this letter, I have been regularly using
Reliance India Mobile for the last six years. Now I change my hand set with LG-RD3000 on 19 th July 2008 C/o Mr. Jithesh, Nalumakkal Communication, Kodungallur, Thrissur, Kerala..

But unfortunately I am not able to use my new phone, he told me some technical reason about reliance Network, I am not satisfied with his explanation.

I am expecting your kind co-operation to solve my inconvenience as early as possible

Thanking you,

Razik P.K
Thrissur, Kerala
Tel : [protected]

i took a LG fridge 2 days ago and i found 2 dents in the side and the light inside the fridge was not working. the fridge also looks very dusty and old. i think LG is selling old products. there is no response from the shop we took. i dont know were to lodge a complaint againist these people.

I have lodged complaint regarding refrigerator on friday 11/04/08 at 4.00 pm Complaint no-W8C41104453, We have get baseless assurance from your toll free men Mr.Arif/Hussein to attend complaint within 24 hrs. Till today service man does not attend, so finally we are going to repair gfrom outside & now divert our mind to new brand other than LG.
Vimal
[protected]/[protected].

I have been complaining for my split ac since 24th april but no one is bothered to respond. I have been getting baseless assurances from the call centre, the telephone numbers given to me are also wrong the call centre has no clue about the change number,
Telephone complaint number is "w8c41103461"dt. 11/04/08
"w8c 42603680
online complaint number is :[protected]

Rude and no sensitivity towards the customer both from the company and their dealer: DASS Refrigerators in Kalkaji Delhi. Bought a 315 ltr LG fridge from there. They didn't give the keys to refrigerator, even after promising to deliver a fresh piece delvered a old one. ( How i figured this out: The top of the fridge has a sticker of Ice Tray Samsung: I always thought these are differentr companies..PUN INTENDED). For keys LG guy says follow with dealer.Dealer bangs the phone saying crudely " De denge lekin apne gum kar diya hai aur ab jhooth bol rahe hain". Anyways I am not taking that key now. It's just a matter of the way you treat ur customer.really sad.Last ever product from LG family in my house.

kindly lodge my complaints for repairing my waching machine model lg wp 8003. this machine is not started after connecting electricity plug.

today or tomorrow you may send service engineer and call me on my mobiel no. [protected]

To Manager LG Service,
This is my first complaint against my Color TV.
I have very bad Experience with your service center Pune.
This cervice center service is not good and person in this service center who handling the complaint is arrogant and very bad behavior person, while taking with customer.
LG is deciding such people in their service center are very bad. My complaint is in warranty period and this service center is saying that your complaint not cover under warranty.
This is the very good stagey of your service people that they will cover all money from Customer as well as from LG Company. Please tell me is their any control from your side.
This is fourth day that my complaint is not been resolved. So this is showing your interest on your existing customer.
I want your strong reply on this issue, if you fill that the customer is God for you, other wise I will think that my 10, 500 Rs, I have given to LG as a donation.
I will not bother about the LG Colour TV, but the person in your service center is very very bad behavior while talking to the customer.
Hope you will reply me with corrective action.

have bought numerous LG products- 3 AC's, 1 micro, 1 fridge etc.. However have been overwhemingly disappointed with the service provided. My compliant no is N8C61305726 and after the first visit by Surinder, I am yet to hear an update of what is happening. Every time i call the customer ervice number, i am assured someone will call me in 2 hrs. Have nine such assurances and no revert. Truely disappointed with their service and hard headedness.
PS: Been given 2 other numbers of individual reponsible for Gurgaon whose numbers are either unreachable, switched off or they cut the call. SO much for customer delight!

I have heard about the after sales services from LG is remarkable and also you have a buy back scheme for which you are deputing your representative for evaluation the product . If you can help me out
Thx
Praveen

I purchased a LG refrigerator GL-181 PP4 Batcg : 10559 from Electro World, Bank Road, Gorakhpur, U.P. on dated:28Jan, 2008 paying Rs. 7650.00 only. I gifted this refrigerator to my sister on her wedding on dated:5Feb, 2008, and she took it with her to Deoria. There they came to know that cooling system of this refrigerator was not working. I did so many complaints to 'Electro World' by writeen and by phone(as he recommended). Sometimes some engineer's reached, but they couldn't repair the refrigerator to work properly. It about 5 and half months passed now. It seems it is the company's formula to cheat the comsumer's by providing their junk material to them to earn more profits. This would be their policy to the warranty/gaurantee period in this way. So Now I want the replacement of this refrigerator as soon as possible.

Dear sir,
I need costomer care number. my Lg tv problame.
thanks
Rakesh kumar
[protected]

This is to here by inform you that I have purchased a LG 17" colour monitor on 30.06.2007. since from that day it is producing pink colour from its left bottom.
pls solve my problem.

Hi, i have been trying to reach LG Cust Care Past 2 days.I had purchased a new LCD 26 INCH wall mount.I want to now chage its current position on the wall.I had recenrlt purchased it 4 months back.Please call me at [protected] or[protected] ...Any help would really be appriciated !!!

have a front loading washing machine. Customer care speaks nicely.. they assure you they will come but they never. Washing Machine broke down on 1st August, they came in 2 hours after complaining. Which was very good. But turns out they dont have a part which has to come from noida. So i tell them i will pay for the part but pls fix it. so they said wait 3 days max.. it will be done.. happy on that front.. waited 5 days maybe they will come a lil late.. but i've been calling everyother day.. and the reason they give is.. no direct flight from noida to bangalore.. so we are unable to fix it. we will raise a demand ( done some 14 times) to the concerned person in noida to send it across. but no reply.. same thing.. just 10 minutes ago. hopeless.. i am def. going in to trade my washing machine.. thankfully i have another ifb washing machine which is about 5 years old but still works..

Dear all
i am samsung csutomer
do really lg service is poor
pls tell me
murali

i have given a dvd player in kollam[kerala] customer center for repairing on august . i got a reg; no ;S8C90300657 i dialed every day do not get any sufficient reply till now pls take an action for rectify . i hope your good replay

To
Dear All

This is for ur information that our AC not working last five days
we have make the complaint in ur delhi office 27.09.08 discuused with Mr.Gandhi.Ms.Kalpna n Ms Rashmi also. We did so many complaints to ur executives by phone(as he recommended). Sometimes some engineer's reached, but they couldn't repair the AC to work properly.

Plz. do the needful ASAP.

I ahve registered a complaint against my washing machine about 15 days ago. Till date i havne t received any response. My complaint no is[protected]

i have purchased the referigerator few years back. i had lodged a complaint nearly Two to three months back that cooling is not coming at the lower side of the referigerator.the company agent came and clean the refrigerator and take Rs.300/- + service tax. But could not solve the problem. After three persons from LG service center came but the problem remains the same. I am feeling very disappointed as far as LG company concern.
chander bhushan kapoor
21689 - st.no.10,
Main Power House Road, Bathinda (Punjab)
[protected]

sir, i purchased a tv from your showroom in amritsar about 2 years back.About 3 months back it developed a fault which was rectified by an authorised service man from the lg servise center at amritsar.the name of the representative from lg was S.Rjinder Singh with mobile no. [protected], [protected].He repaired the tv and charged Rs1500/- for the part he changed and took the old part along with him.Now the the tv is again out of order and the same has been sent to the lg service center for repair but till date even after 7 days, we have not got our tv back nor any proper care or response received.i am writting you with a hope to get the tv set right and do the need ful.awaiting response

Dear Customercare Dept.
I had some problem with my Tv LG Model no.-Rf21F D50 ve which has been repaired by your Tv Engineer on dated 26/09/08 Job no-AFEX 92600048.
From today again the same problem has arise.
Please contact me at my no.-[protected], [protected]
Rajiv Nager, Patna

I BOUGHT A NEW LG MICROWAVE OVEN BUT ITS NOT WORKING RIGHT FROM THE MOMENT I BOUGHT IF I SWITCH ON MY WHOLE ELECTRICITY GETS SWITCHED OFF I HAVE COMPLAINED THE CUSTOMER CARE BUT THERE WAS NO REPLY FROM THEM... VERY VERY POOR SERVICE.. I WOULD NOT RECOMMEND ANY OF MY COLLIGUE TO BUY THIS LG PRODUCT...WASTED 7000BUCKS

Hi,

I need customer care number for fix the problem in LG Hexaport 21" color television, i have face a power supply problem in my television. I live at east delhi, dilshad colony.

Thanks,
Pradeep
Call [protected]

I bought 3 ites of LG, Fridge, Computer Monitor and CPU and I regret buying them
For the last one week I have been asking for service for the LG Fridge(bought 2 months ago)
After many calls some one came yesterday 16.02.2009 and was supposed to come back
and he has not.

After Sales Service of LG is ZERO

My cell phone is [protected]

I have purchased Single Door Refrigerator from your Distributor “National” situated at Grant Road, Mumbai – 400 007 on 31.03.2008. I am getting problem of cooling from day 1, your Engineer visited my home more then 4 to 5 times. After his visit refrigerator works only for 10 to 15 days. After discussing the problems with your Engineer he told me that LG having lots of complaint about the cooling. This shows the company manufacturing Inferior Quality of Products, I'll recommend the others not to buy any product of LG. B'coz of my experience.

IF YOU WANT TO THROW YOUR MONEY IN TO WATER there is a best way JUST BUY LG AIR-CONDITIONER. I found that LG Customer Care is the third class company in the world.

I purchased LG 1.5 ton split ac on 14-3-09, It was install ed after 3 days. from the next day i found cooling problem in it. I made compalint on 1-4-09, but LG Service officials(mr. Prashant, Mr. Vaibhav-[protected]) never given me the service till 10-15 days. Inbetween their service person come with motors for indoor unit but after trying 2 times he never able to start the unit. It means LG Company is using second hand parts to service under warranty products, its a great SHAME. I ALSO FOUND THAT LG SERVICE OFFICIALS NEVER KEEP THEIR WORDS, SO I WILL SUGGEST EVERYONE TO NEVER TRUST ON LG COMPANY AND ITS PERSONS. I FULLY FOUND CHEATED IN THIS CASE. (complaint Nos. 1) W9C40202492, 2) W9C[protected]If you are not able give service then pl. CLOSE YOUR COMPANY. Our money is very valuable for us.
satish Bute - [protected]

I purchased two XD63 deck/players from LG and on opening up the boxes observed in one of the box remote, battery, wire set were missing and one speaker of one set is not working.

The sets were lifted from Lajpat Nagar, Jeevandas Refrigeration and these items were missing and complaint has been lodged on 21st and 22nd with the Agency known as Advance Solutions, 455, Patpargnj Industrial Area, Delhi 92.

One Mr. Vikas says he will give the missing products only at cost after 4 days from today. I told him to give this in writing but he says for the mistake of dealer he is not bothered and they should pay.

Till just now I have been not only investing time, money on getting service from LG India and product for which I hve full paid to them, but I would request Mr. Ajay Raina of LG India, Greater Noida to desist keeping such agencies who are unable to properly behave with cutomer who has paid the money to them

For information of LG India, this complainant is M B Chaudhry [protected] who does work of investigations for lost consignments tracing from transporters for Cholamandlam MS General Insurance Co. Ltd. and earlier was doing the same for New India General Insurance Company Limited.

The customer cre service provider Mr. Raja and then his senior Mr. Vikas Bhatnagar which he called himself from mobile number [protected] even had guts to say even if you know Suresh Raina he is not bothered and whoever this Mr. Ajay Raina is we will not give you any replacement and will also not repair the non working peice.

WOW IS THIS LG INDIA, OR HERE IN THE COUNTRY LOOT THE INDIANS

M B Chaudhry
[protected]

LG Electronic split A/C — false advertising and AMC services

I took an AMC from LG in early march. In April, my a/c had run out of gas. LG took Rs.2200 (approx) from me. On their site they promise service within 48 hours and promptly. I made my complaint on the 12th of April. I was told the service engineers would do the needful on the 13th. Since that time endless phone-calls, complaints, e-mails- and I have yet to see the so called "prompt" service take place. The call centre does the standard apology and guarantees an engineer will appear on that day. As a result I have taken time off work to be present when the engineer arrives. No such engineer has appeared and I have lost out on clients and work as a result of such incompetence. That a company by virtue of its size is entitled to treat its customers with scant disregard is appalling. There is no empath, understanding of care by this organisation. They have taken my money- and they wanted me to take it for all five a/cs)- thank goodness I didn't fall fool to that. I am seeking damages for emotional harassment, loss of work time and clients and misrepresentation as well as fraud by the organisation.
Naina Kapur

i am complaining for my split ac service because there is no cooling. From 1 week i am complaining on call centre but only false assurences are given. Very poor service of LG. cAN ANY BODY HELP ME
I HAD CALLED CALL CENTRE 3 TIMES.


kINDLY CONTACT ME - [protected]

I had purchased a LG fridge model GL-245TMG4 9 (SERIAL NO. 808NLNC 009863SINOX, Batch 1 on 8th FEB 2009 from Sahu Agencies Pvt Ltd, Gomtinagar. After 2/3 weeks it has giving trouble like not cooling. We had complained to the customer care and they had given complaint regn no. as N9C42209415 and after two days two technician visited our house and checked the fridge and said that some part of defrost is not working and they had replaced same and assured us that now the fridge will not give any trouble.

But again after few days the fridge has given the same problem . we had again complained to the customer care and they had given the complaint regn no. N9C50108047. Another day a technican from LG visted our house and he had also changed some parts and assured that now the problem will not occur.

Now after two days the fridge has started giving the trouble. Yesterday again we had registered the complaint no. N9C50514465. we hope the technician will come within 24 hours as mentioned by the customer care and we are waiting for that.

Now we are feeling that we had taken a wrong decision to purchase the fridge of LG company. After purchasing the fridge on 8 FEB 2009 we are experiencing the trouble as mentioned above. During the period all the foods, vegetable etc are rotten due to the problem and now we are facing lot of problem in this summer season for keeping the milk and all other foods. We think that your technicians are not good enough to know the reason for the defect of the fridge. Kindly tell us what we can do. The only mistake in our part is we select the fridge of your brand. During the last twenty years we had used the Kelvinator fridge and it has not given any trouble for a single day for these years. Due to the oldness of the fridge we have decided to change the same and therefore we have purchased the LG one.

Kindly do the need ful.

Joseph Antony
1/344 Viram Khand
Gomtinagar, Lucknow

i have really bad experience with LG, i have bought flat screen LCD and i was LG to make it wall mount but till this date they have not done any thing.their service man is simply taking money not doing their work so i request you to please do not buy LG product as ypu will be pissed off because of service.

Please don't buy LG products or you will regret!!! I am having a horid experience for past month or so. I have bought a 42" plasma tv and a one ton ac. Both had problems and the customer care and the service center people are dilly dalling. Today I called up for my ac and the service guys tell me for the forth time that it will take 2 more days; (now its been more then 15 days!).

I have lodged complaint regarding refrigerator on thursday afternoon dated 28/05/09 Complaint no-N9C52809349, We have get baseless assurance from your toll free men & Kolkata service Centre to attend complaint within 3/4 hrs. Till today service man does not attend, so I have no other option to lodge my complain through mail.
I am feeling very disappointed as far as LG company concern. Please depute your person immediately.

I had some problem in our LG Referigerator 190Ltr I made complaint at LG customer care first the some engineers came (22/05/2009) (Complaint No. N9c[protected] in my house cheked and found O.K. but problem was there, second complaint made by me then engineers come and given obbservation compresure will replace then third engineer comes and toled for gas recharge and rechrged it but problem was as it is. Then complaint made engineer found thermostrait not working now what they will do I don't know.
Note: your engineer want handle it private charge basis. we have pay already 700/-
If you have any system in your organisation towards customer satisfaction. Please support me on [protected]

i have purchased a vaccum cleaner from your dealer sursangam, Talegaon Dabhade, Pune 410506 and now found the flexible pipe who obsorbe the dust is broaken. the service centre always promissing me to attending me the complaints from last 2 months. the model is 3.5 kg light weight. we also in servicing agencies and very prompt to provide the servcies to all of my customers.

the experience about service is very bad and request for early attention to the complaint. the recent complaint no is w9c60201828.

pawar
royal solar system,
authorised dealer for racold solar.

very true... veryyyy poor response...i m at dehradun..same happened with me also...but at least ur work was done ...mine is still waiting ...i mailed but no response...i ph but no action...local dealer is very careless...my machine is under amc period...still they respond like that...lg aftersales services r very2 poor...i wont suggest it anyone..my complaint no..n9c61605785

Dear Sirs,
I am a LG product consumer for years and have several LG products at my different premises in Moradabad.
On 18th March, 2009 I made a complaint of 2 Ton- LG A/c (504N[protected] to LG service center and received complaint no. N9C31808288. Some body from service center visited to check up the problem, checked everything and advised that the compressor is not working and they will be coming back with a new compressor.
Few days later when nobody turned up I contacted the dealer M/s.R.K.Distributors, (Mr.Prashant -[protected])who advised me to contact to LG Moradabad service center incharge Mr.Navneet Chauhan ([protected]). I made several calls on alternate days and everytime I was informed that the compressor has arrived and some engineer will soon come to replace the same. After next few days he did not pick the phone and other person from the center picked up his number with same excuses.
After another week I again contacted R.K.distributor who asked me to report the same to Mr.Uniyal ([protected]) who assured me to make a serious action and diverted the call to Mr.Lokesh ([protected]) who assured me that we have the compressor in stock now and will be replaced shortly .
After getting harassed I called up LG customer care on May 24th and explained all this problem and asked for status of above complaint, who in turn filed a new complaint no.N9C52401098. With this complaint number I have again called up 50 times to all above peoples but no result as yet ??? It is almost 3 months and I have faced lot of problem in this summer season, as the A/C is installed in my mail sitting lobby.
I never expect such service from a company like LG who promises Life’s Good but wheras the Life’s Hell with such peoples. I have my mobile bill in which calls to all above numbers can be seen over 100 times Now I am forced to go to consumer court and report this to Media as well.
Thanks
Best regards,
Rajnish Agarwal
87/88 Avas Vikas
Civil Lines, Moradabad
[protected]

Dear Sebastin

Thanks for yr mail.

However pls see that still no body has responded except a call from Noida last week. Moradabad service center peoples are so insane that they do not care for any complaints and several calls. Everytime they have a excuse for last 3 months that LG Moradabad do not have a 2 ton compressor.

As summers are getting over and complaint has not been attended by LG, this is a violation of consumer warranty and LG should pay a penalty for this definitely. Better I should now stop complaining and take shelter of Law.

Thanks
Best regards,
Rajnish agarwal

FrFrom: [protected]@lgindia.com [mailto:[protected]@lgindia.com]
Sent: Friday, June 19, 2009 2:43 PM
To: [protected]@omsonsindia.com
Subject: RE: AC -Complaint issue


Dear Customer,

Thanks for sharing your concern with us.

We have forwarded your product issue to the concerned branch office so that an immediate step can be taken in this regard.

To help us serve you better, please provide us your valuable feedback, , on our service ID [protected]@lgindia.com.

Thanking you and reassuring you of our best services always.

Thanks and Regards.
Ravinder Chaudhary
Customer Service Dept.
LGEIL- Head Office
Greater Noida(UP)
[protected]
om: [protected]@lgindia.com [mailto:[protected]@lgindia.com]

Dear Sirs,
I am a LG product consumer for years and have several LG products at my different premises in Moradabad.
On 18th March, 2009 I made a complaint of 2 Ton- LG A/c (504N[protected] to LG service center and received complaint no. N9C31808288. Some body from service center visited to check up the problem, checked everything and advised that the compressor is not working and they will be coming back with a new compressor.
Few days later when nobody turned up I contacted the dealer M/s.R.K.Distributors, (Mr.Prashant -[protected])who advised me to contact to LG Moradabad service center incharge Mr.Navneet Chauhan ([protected]). I made several calls on alternate days and everytime I was informed that the compressor has arrived and some engineer will soon come to replace the same. After next few days he did not pick the phone and other person from the center picked up his number with same excuses.
After another week I again contacted R.K.distributor who asked me to report the same to Mr.Uniyal ([protected]) who assured me to make a serious action and diverted the call to Mr.Lokesh ([protected]) who assured me that we have the compressor in stock now and will be replaced shortly .
After getting harassed I called up LG customer care on May 24th and explained all this problem and asked for status of above complaint, who in turn filed a new complaint no.N9C52401098. With this complaint number I have again called up 50 times to all above peoples but no result as yet ??? It is almost 3 months and I have faced lot of problem in this summer season, as the A/C is installed in my mail sitting lobby.
I never expect such service from a company like LG who promises Life’s Good but wheras the Life’s Hell with such peoples. I have my mobile bill in which calls to all above numbers can be seen over 100 times Now I am forced to go to consumer court and report this to Media as well.
Thanks
Best regards,
Rajnish Agarwal
87/88 Avas Vikas
Civil Lines, Moradabad
[protected]

I have bought split AC model no 5FG2VTY1 on 31 may 09 from M/s Razzle Dazzle, New Delhi..
From Day one AC is not giving Cooling.
Many complaints lodged and Follow ups made but the response was very much poor and delayed.
The engineer visited aftr 6 days and did some repairing in the unit, but NO Improvement.
I am not ready to live with defective unit, which is not giving cooling even after repairing.
I have requested for replacement of this unit with other model.
Pls arrange to get this Unit replaced with New and tested unit of 5NW3 model of 1.5 ton split AC.

Matter is already delayed by LG for more than a month, now I am loosing patience.
Your early action and confirmation is needed.

Complaint details:
First complaint N9C60505580 was lodged on 5th June.
Recent complaint ( N9C[protected]was lodged on 27th of June.

Sanjay Dubey
[protected]

i took a LG fridge 2 years ago just after 3 months the fridge handel was breakup and it was changed two times by service center but it breaks again i think its a design problem or quality problem ...pleas help me and advise how it can be repair

noman
contact no.[protected]
aligarh

JOB NO. HKP9C61200042 Dtd 12.6.09 & HKP9C61600107 Dtd 18.6.09

I am going to put a complaint of harassment and mental and monitory torture against LG and its service center Neutron Service center Prabhadevi, Mumbai for non repair of my fully automatic front loading machine since last 6 weeks .
My Machine was making noise and I had put a complaint on ur call center [protected] . A technician from Neutron service center visitted on 12/6/09 . He told me that inner drum had broken . When we him that this drum was replaced 5 months back his technician told us that gasket fitting is not proper . He left without fixing the problem . Next day when operating the machine it again started making noise . I again complained to Neutron. Again another technician visited on 17th june and told that inner drum has to be replaced . After talking to Mr Truptikant incharge of Neutron it was agreed that drum would be replaced as it was under gurantee . I had already paid the service charges and had agreed to pay transportation charges . The machine was taken on 18th june . After repeated calls to Mr Truptikant & Mr Arvind owner of Neutron and Mr Manish ( so called service manager of LG) my machine was not returned for almost a month since i registered the complaint . The reasons ( excuses) given were drum was not available ( which is very difficult to believe that such a important spare part is not available for a month), wrong drum had arrived, transportation van was not available/working and the list goes on . Finally machine was sent on 11th july . After checking that I found that machine was making screeching noise, the cycles were not functioning properly and the drum was making noise while spinning . Again we called truptikant and send a senior technician to see the problems . AFTER KEEPING THE MACHINE FOR 3 1/2 WEEKS WE RECEIVED THE MACHINE IN SUCH PATHETIC CONDITION WITHOUT EVEN THE BASIC CHECKS BEING DONE AT THE SERVICE CENTER . On 14th july the same technician came and told that some spring was missing, the rubbers have to be put on feet for balancing and the timer was not fitted properly . Again after talking to Truptikant on 14th july it was decided that senior technician will come with all spares.
After repeated calls the technician came after a week on 20th july . He did try doing some repairs for 2 hours after consulting someone on phone . Next day when we operated the machine it was noticed that the soap powder was not going in the machine and the "B" Cycle was not functioning properly . Mr Truptikant told me again that he will send some senior technician on 21st july . The same junior technician who came on 20th july came on 28th july and diagnosed that it a timer problem . I am not sure of the capability of this junior technician who doesnt seem to have much technical knowledge that he has diagnosed the problem correctly as all other cycles are working properly . ALSO THIS PROBLEM WAS NOT THERE WHEN THIS MACHINE WAS TAKEN .
IT TOOK ALMOST 45 DAYS FOR UR SO CALLED SERVICE CENTER TO ATTEND TO OUR COMPLAINTS AND AT THE END OF IT STILL THE PROBLEMS HAVE NOT BEEN RECTIFIED .
SECONDLY THIS MACHINE WAS LYING AT DEALER PLACE FOR 3 WEEKS . SO WHO IS GOING TO TAKE THE RESPONSIBILITY OF THE FACT THAT OUR MACHINE HAS NOT BEEN TAMPERED WITH AS THIS TIMER PROBLEM WAS NOT THERE WHEN THIS MACHINE WAS TAKEN .
AS OF TODAY ALSO I AM STILL NOT ABLE TO USE MY MACHINE BECAUSE OF THIS LETHARGIC AND PATHETIC AND 3RD GRADE SERVICE PROVIDED BY UR SERVICE CENTER .
During the last visit when i asked the technician about jobsheet, I am informed that the call has been closed without I even knowing or signing on any document . I had mentiioned in the last jobsheet that machine will be tested for 2/3 days for the screeching sound and that I was not satisfied with the service . How is it possible that call is closed when a adverse remark has been written on the job sheet . This is CHEATING. And why is ur technician not carrying job sheets when he is attending the calls . How do u monitor how many calls are registered and resolved ? Do u any system or it is all left at the grace o[censored]r so called service centers and technicians and so called service managers.
Mr Manish who is ur Mumbai Area service manager ([protected]) is least bothered about resolving this problem and is just busy putting me and neutron on conference call and listning to our conversation . Of late he has stopped taking calls . What kind of service managers a MNC like LG has appointed ??? .
Mr Truptikant is another character who does not understand the meaning of service center . My mobile /landline bill has gone up by Rs 500 /- last month, needless to say the time, energy gone for such a trivial problem .
As such I have decided to go to Jago grahak and consumer court filing a case of consumer harassment, monitory loss and mental torture . I want a BRAND NEW WASHING MACHINE SAME MODEL replaced as I dont have any faith in ur service center who have kept the machine with them 3 weeks and returned it with some new problems which were earlier not there and the pathetic service provided . Also I WANT RS 50000 /- AS COMPENSATION FOR MY WASTAGE OF TIME AND MENTAL TORTURE . Lastly I want the service registration cancelled of Neutron for such pathetic 3rd grade service worse than a local unskilled service man for which u people charge Rs 330 /- .
I will wait till Thursday for ur reply else I will go ahead and file a case against LG and service center and see that the guilty is punished and u people dont get away for such harassment .

Roma
Mumbai
[protected]

this is my complaint about mobile lg service center at laxmi nagar.(COMHARD SYSTEM)
its services are too poor. I have visited there many a times but, i have to come back with disappoint.
the workers said "sir your set will be repaired on wed." then i went there on sat. but they said "sir at this time we dont have the part, therefore you will have to come on tue."
what is this?
Is this service center or what a HELL !!!

I, ve purchased 3 star A/C 1.5 tons capacity with fan remote controller.After one month from purchase date, fan remote controller become not working.I, ve complaint to your customer care center(Chennai) three times during last two months.First time they inspected and said that they are waiting for spares and after words no response.I am feeling very disappointed about like this kind of your service .

my phone number is[protected] / [protected]

very very worst service and worst product

LG - India Complaints - Poor customer care
LG - India
Posted:[protected] MR.Girish.d.pate
Godhra
Dst-Panchmahal
Gujrat

I had been trying to call on the numbers for Customer Care in GODHRA AT GUJRAT for complaint about my washing machine but Nobody take our complaint for last 20 days as every time Everybody was gave me same reply This type of response frankly i had never expected .
my complaint number was W9c81709850.
I have expect positive response for company

i have not had any problem with the service, but my problem is entirely with the product itself. when in march 2008 i went to a show room to buy a fridge, there were so many choices for me, reandomly i selceted LG as i am a novice as far as the technology is concernded, so i thought any good company is ok, but withing 6 months of buying d fridge, the timer is gone, the servicing was done it was replaced free of cost, but now its another september, to day i find my fridge is not working, its again the timer problem, now i will have to shell out money as the waranty is over, more than 1 year the warranty is only for compressor, and not for any other part. i talk to muy dealer, he says the LG timers are defective, now for the fault of the company how often am i paying a price? i found last night around 11, my fridge was not working, till today the person comes and repairs its additional headache for me. the quality of products are so poor, then what are v claiming in our advertisements, all that cant b trusted? i would never go again to buy an LG appliance at all.

There is realy bad service from the LG services, I have not got the proper response from them. Request ID is W9C81702096

This is to here by inform you that I have purchased a LG 17" colour monitor . Now it is producing black colour from its left bottom.
pls solve my problem.
Pravin
[protected]

I have purchased a LCD Tv 32 inchs from exhibition in Muzaffarnagar, on 16 August 2009. They offered me offer of DVD and one DTH connection. I have paid all payment of Rs 37, 990/- and 100/- for subscription of 3 months, the local dealer "V.S.Distributors" Bhagat Singh Road told me that they will install the TV and DTH connection within 2 days. But they have not installed the TV and not yet install DTH, I have called on their phone many time, and visited them many time, but they are giving me proper response, and they freqently says they are not liable for this. and you can make complaint to the company. Their behaviour is very roud. I think the dealer is not taking any interest. I have make also a complaint for my microwave in that exhibition, but till now nobady has come from the company.
I am very much annoyed with this type of service and behaviour of the dealer.
Sandeep Aggarwal
912/6 South Civil Lines Muzaffarnagar (UP)
[protected],[protected]

LG Service - WORST THAN THE WORST SERVICE YOU CAN EXPECT.

I had terribly bad experience with my mobile phone battery going dead within 3 months. I have been following up with the LG service centre in Pune, and there on Mr Sanjay[protected] has been just telling me please come after 2-3 days each time I visit the center. It's almost 40 days now and I have not been given replacement. Today when I went again, on seeing me loosing temper, I notcied he replacing with an USED BATTERY (can you believe it). The terminals of the battery was worn out and had scratched all over. Any blind person can say its old. Initially he didnot accpet it's an old one, but when I repeatedly insisted, then he accepted that the battery is used one. He has again called me after 2 days. This kind of service is PATHETIC, LG you should be ASHAMED of this service. I swear I will NEVER purchase any LG product in future nor will recommend this to my enemies too.

Sir
I have some problem with my LG fridge and lodged complaint through internet and reminded. Every time the customer care center response me with thee assurance of theee visit of service engineer but even after one month nobody visited and repaired my fridge. I am feeling cheated as their promises of timely services became false. Awaiting a service engineer

Dear Sir,
Myself Mukesh Sahu, i have a LG mobile, which is in under warrenty, there is a problem of charging in it, nw i had given to my mobile to service center but there are taking much time, My reciept no is R[protected]
center details are as under

center IN025288CDM00369 Shree Telelink
Office tel 3261777
Address 31 st floor, Indra prasth Complex, udaipur
Pin Code 313001
Receptionist Mrs. Mehrin
Office boy Tanujay


Mukesh Sahu
[protected]

your coustmer care service is tooooooooooooooooooooooooooooooooooooooooooooooo bad they dont give any responce in complant my lcd moniter is fault on 02/060/09 they dont give any responce so i prafer to my all relatives don, t take lg goods contact me on [protected]

I had bought a 230 Liter 2-Door White Refrigerator (Model No.GLT242GPD) few years ago. About two months back, the Vegetable Box & its Cover-tray were cracked from many places. When I called up the Helpline, I was told that a representative would visit our house to check the model and do needful for which they will charge Rs.330 as visit charges (The cost of the box and tray will be extra). I am shocked that the company charges for a self-fitting spare part. When I told them that I can collect the Vegetable Box and Tray myself from the service centre to save the visit charge of Rs.330, I was given an address of Digital Care-Rajan Society, Naranpura. I have visited this service center after calling them thrice in last 2 months but everytime I visit them, they inform me to come back after 4 days since they cannot find these parts. When I call the helpline, they tell me that since this model is old now, there are no spare parts available easily. LG's claims of customer satisfaction and prompt After Sales Service fall flat when it actually comes to delivering the end-user. The models selling today will definately become old few years later, does that mean that parts will not be available ?

I buoght LG cdma mobile model no LG 3500 color green, RSN no RLGHS [protected] on 30/05/09. After two days it started problem.I went five times your servising centre and they told me at frist socket problem then circuit problem then keypad then vribrattion. At last they ignored to help me.now I am in also warranty date. I belive that you understand my problem and take nessary step. As soon as possible solve my problem.
Otherwise Iwill go for consumer forum.
Regards: Sourav Roy

I have purchased a Refrigerator in November but there are too many issues in it. i have registered a complaint but nobodies is taking care of it. Mr. Rajiv i think who is the manager of customer care services in chandigarh promised me that this issue will be rectify in 24 hrs but now its been a month and nobody came to me. i am very much frustated. Please Help. My complaint number is: C[protected]

Poor customer care
I am having 6 no of 1.5 tr LG Split AC for my office. i had a problem with one of my AC and I had been trying to call on the numbers for Customer Care in Chennai but could not. After 10 days the person came from LG and find out the problem, and he says that the service people will come and pick the compressor, because the compressor got failed. For confirming the problem they have taken 10 days. OK fine and then after 5 days later some body came from LG and took the Outdoor machine, while taking the machine they have told me that there will be charges for transporting, i said OK. After 1 week the compressor returned to me and they have told me that people will come and do the installation. It happens on 15th October 2009. Each and every time the Custommer care executives is giving the request ID to me, and they are sending the ID no to my mobile thru SMS. Finally i have got the LG service manager mobile no on Tuesday here in chennai his name is Shivaji rao Mobile No: [protected]. Again his no also always busy. if some times rings but he won't asnwer the call, even i send the SMS, there is no response for my SMS.
By today he picks my call and put on conference to some other person and the other person is giving some stories like because of DIWALI they were not able to attemnd the proble. But today is 22nd and DIWALI was on 17th. Till now my problem have not been solved. Frankly i had never expected from LG.

GL-245TMG4,REFRIGERATOR — problem in cooling system

Sir,
my refrigeretor model no-GL245 TMG4,NOT WORKING PROPERLY FROM 18.10.2009.
I HAVE BOOK MY COMPLAIN ON 19.10.2009. MY COMPLAIN NO-C09A1918777
BUT MY COMPLAIN NOT SOLVE IN 6 DAYS.

SO PLEASE SOLVE MY COMPLAIN AS SOON AS POSSIBLE

I have registered a complaint for LG Microwave oven on the 7th of October 2009. Ever since, I have been calling and goint to the service center at Ameerpet, Hyderabad center but even after one month the microwave has not been repaired. Promises on repair due dates have not been kept till now.
I fail to understand, why a company like LG takes so long to repair a mere Microwave oven. I am very distressed to know that the service that you provide is of so poor quality and has been causing me inconvenience no end.
My complaint nos are as follows:
07-10-09 s9ca0707487
10-10-09 s9ca1008461
24-10-09 s9sa2408886

All I would like to know is a definite date on which the microwave will be repaired. Else I can decide to buy another brand who will offer better service.

Regards

Raksha Jesrani

WASHING MACHINE NOT WORKING MODEL NO WFT7519RS UNIT NO 907NLCP011811 DATE OF PURCHASE[protected]

i had purchased lg tv 29" 2 years ago suddenly the picture was not propely shown in it.i contact immediately on lg customer care before 6 months.they took my tv and promised me to repaired my tv within 10days but now 10days becomes 7 months and there is no sign of repairing from them.i also contact lg-service center severl time but every time they provides me a new complaint number.is this the service lg ?i must say lg is fooling there customers.
from:-
MAYUR GUPTA
C-742, BUDH VIHAR
ALWAR(RAJASTHAN)
[protected]

I had very bad experience from the lg customer care hyderabad.i purchased a microwave oven in dec 2006.recently I made amc with insurance coverage with lg electronics also. My microwave oven came to repair & made a complaint with the lg customer care in the month on October 10th 2009.as on date the micro wave oven was not repaired made number of complaints to the lg customer care but very day they are sending one technician and they are saying that some panel problem occurred in the machine so that we cannot do anything. so what next for me, shall I quit my microwave oven as there is no spare part available with the company. when I went to purchase, the show room people expressed that I will get good service from the lg, spares will also availble at any time.now it came to nearly 2&1/2 months my microwave ovan kept ideal becuase of this problem.i tried to cantact to speak with head of the dept also but i could not get the correct person to whom i have to conatact.this type of experince was not expected by me as lg is a multynational company having poor service in hyderabad by saying that non availabilty of the spare parts.so friends kindly note that before going to purchase any lg product kindly ask the dealor about the spare parts availabilty in the market, otherwise you will also face same type problems with lg products.
My requet id is S9CC1100737;S9CB2900587

my monitor is dead.

I had purchase microwave 4048 GW and have no nonstick cookware. so i need to purchase the same and I contact LG customer care but I could not get satisfactory answer . Can i get support

LG — Bad Service Center in Pune

My Microwave's touch button screen stopped working after one year.
LG Service center in Pune is unable to repair it.

Tthey kept the unit with them for more than 2 months.
It was returned without repairing moreover two parts were missing when it was returned, reference complaint number is W9C40104326.

Service center in charge suggested me to go for buy back offer.
I am just wondering who will buy this crap back.
I am now determined to not buy LG product again.

Dear Sir/Madam

We had bought LG Dishwasher from Ezone, Kanchanvadi Chennai(Dealer of LG electronics) as on[protected]. Today date is 08feb2010, till date none of the person from LG or Ezone has come for installing the product. Made serval calls to both Ezone and LG and none of them responded the call. Ezone puts blame on LG and LG put blame on Ezone. We consumer is crushed in between. During sales, Ezone promised promt delivery and service and took full cash payment. After taking cash, none of them is bothered to install the product at home. I have wasted lots of money making calls to Lg customer care, ezone people and Lg service engineers, but none of them has turned up for installing the product. The product is still in the cover as fresh. seal is also not broken from past 10 days.Kindly help me in this regard. You are kindly requested to ask them to return our money back (Rs. 30, 000) as this was not our fault.
Thanks & Regards
Subha Chakrapani
[protected]

Dear Sir/Madam

We had bought LG Dishwasher from Ezone, Kanchanvadi Chennai(Dealer of LG electronics) as on[protected]. Today date is 08feb2010, till date none of the person from LG or Ezone has come for installing the product. Made serval calls to both Ezone and LG and none of them responded the call. Ezone puts blame on LG and LG put blame on Ezone. We consumer is crushed in between. During sales, Ezone promised promt delivery and service and took full cash payment. After taking cash, none of them is bothered to install the product at home. I have wasted lots of money making calls to Lg customer care, ezone people and Lg service engineers, but none of them has turned up for installing the product. The product is still in the cover as fresh. seal is also not broken from past 10 days.Kindly help me in this regard. You are kindly requested to ask them to return our money back (Rs. 30, 000) as this was not our fault.
Thanks & Regards
Subha Chakrapani
[protected]

i have purchased a LG 1.5 split a/c from m/s AMUTHA AND CO, TAMBARAM, CHENNA on 15 May 07, for rs 24, 690I. Now it is almost three years and now my compressor is defective/not working which have 4 years of warranty. now i want the replacement of compressor which i dont have a bill which i lost during house shifting. i have the owners manual and the box of the outdoor unit. in the outdoor unit i could see the No.LSA 18S1 AS1 AE43DR1(TN) 18000 Btu/hr. 38kg MICOM SPLIT A/C RS.24690 15-MAY-07. Kindly advice and do the needful for replacement. thanks.

The Sevice industries are going through the tough competitions . In today's world customer requires good services . So the industy who will work on the customer delight will lead . This is to bring in your kind notice that I have purchased one LG refrigerator GL325 on 16 April 09 from Geetanjali Electronics, Begum pul, Meerut in the name of NITIN GUPTA . Just after two month the rubber which is fixed at the door got damage . Due to this i am unable to close my door . I have logged the complaint at the call centre twice, compalint no. are N9C71701042 AND N9C71802139 . The service engineer visited at my house and told us that the rubber is not generating the magnet and is to be replaced . How can the rubber be damage of a new fridge ? Till date no response recieved from the service centre of LG . I have never experienced such pathetic services from any service industry . The service centre at Meerut is not responding to my complain at all . Mr. Dinesh, superviser is not interested in picking up my call . Its almost 10 days but still my problem unresolved . I am going to issue complain letter to your chairman for such kind of service from LG if my issue is not resolved today. This is in reference to the pathetic service that i have received from one of your Service Centres in Meerut at Saket.

My Complaint no. C[protected] which was logged on 15th March and the service engineer visited on 18th March morning . The response time if more than 48 hours which is very surprizing from such a big brand company LG .

I found that my refrigerator door got hanged which needs to be replaced . In 11 months this is the 3rd time the problem has arised and every time only the rubber is replaced while the root cause was tilted door .

I had a word with Mr. Pawan([protected]) and Neeraj ([protected]) who are aware of my pain .

Please get the replacement of my Refrigerator door or Refrigerator asap .

LG CUSTOMER CARE,

I AM FROM VIZAG. I ALWAYS BUY LG PRODUCTS FOR MY HOME NEEDS...
SO FAR IT WAS OK BUT RECENTLY WHEN A PROBLEM STARTED WITH MY DOUBLE DOOR FRIDGE, I AM IN TROUBLE AND THAT TOO BECAUSE THE TECHNICIAN IS NOT A RESPONSIBLE PERSON.
HE IS NOT HAVING EXPERIENCE, I GUESS.
I HAVE GIVEN COMPLAINT ABOUT FOUR TIMES AND PAID MONEY AS PER THE TARIFF. NOW IT IS VERY CLEAR THAT HE CAN NOT DO THE JOB. ON THE TOP OF IT, WHENEVER I CALL HIM (MOBILE NO: [protected]) HE DISCONNECTS THE PHONE.
I REQUEST YOU TO DEPUTE SOME GOOD FELLOW ON THE JOB AND GET THE THINGS DONE FASTER.
ONLY THEN YOU CAN SAY THAT THE "LIFE IS GOOD".

RGDS/ASHOK
[protected]
[protected]

I am a a loyal customer of LG for past 15 years. Unfortunately, my brand loyalty towards LG has been miserably dazed. I bought a 42 inch projection TV in September, 2002. In March this year, suddenly the TV conked off. We immediately contacted authorized service center of LG (complaint number C[protected] dt 18 Mar 2010). The TV goes automatically into protection mode within few seconds after switching on. The problem was detected in deflection board of the TV. We were told that the part had to be changed and it would take maximum 7 days. On the 10th day, after repeated calls to the service executives, the part was delivered but it did not serve the purpose. We were told that the small unit of the new part was missing. We were made to wait for another 15 days and finally informed that nothing could be done as the specific part was not available.

Is this the customer satisfaction and support LG stands for? Which is absolutely contrasting to what you advertise every time? This also shows lack of professionalism in providing support to their products. I have lost faith in LG and cannot imagine that a company like LG has actually not kept any provision for spare parts of expensive products like 42 inch projection TV. I don’t understand what I should do now. I find myself helpless in the hands of LG. I am badly stuck. Kindly find a solution to this problem at the earliest.

LG - worst service center in malad - Comfort Point

Call them for a paid service they will come immediately. They took my AC to workshop and once its back its giving noises. Now follow up with them and no response because no charges for that and its their mistake. Now what should I do with that AC. Its just 2 yrs old and not even eligible to throw. But LG customer service center has spoiled it and not ready to repair.

my complant number is C[protected] and c[protected] no responce since days

i don't think i'll ever think of buying L.G product in my life and never suggest anyone to buy product.because the kind of after sale service they are providing, its sucks u like anything.please don't buy L.G product and stay out of trouble

I have purchased LG Split AC one day before Akshaya Tritiya day, the dealer said that the AC will get installed on Akshaya Tritiya day i agreed to purchase the AC but the it has not been installed till tuesday. I have made number of calls to the dealer and service head of LG in Hyderabad. I regret that i have purchased LG the worst customer care company. It is not LIFE'S GOOD but, "LOWER GRADE" company.

I am adding one more string to the list of the complaints against the LG products, AC in particular.Its been 3 months since I got this split AC and am already cursing myself for going with LG.Twice, I have been to their ever non co operating LG service centers with minimal help being rendered by the staff.They agree to the fact the machine which I got was a part of the lot which turned out to be faulty and instead of going ahead and replacing the machine for the sake of the mere brand of this global organization, they did some touch up kinda thing to make it up and running for a short while.Being at the receiving end, I could only request them to get the thing changed or else it will pose problems in the future as well.But they were quite very much convinced that its nothing new as they are getting plenty of similar complaints from all the corners(which sounds too positive).If any one from LG happens to go through this complaint, its my urgent request to take it to the sales guys as all their efforts to sell a product fizzles out with the kind of after sales services being performed by their intelligent colleagues.Only getting new customers would not help much.Holding on to the existing one keep the business alive.I just got my complaint registered at your customer care site am having my fingers crossed.Lets see if I get any response or its only one the ire venting grounds for the distraught customers.

Dear Customercare Dept,

I had i purchased a Micro oven from LG center after that i have lost the recipy manual so i have go to LG showroom they said to contect customer care so i have call to customer care and call picked by mr.Pratik he does not give any solution me and disconnect the phone without finish my query.

Please help to reslove this issue.

regards
Sunil
[protected]

Till now today also there is no feedback.

regards

From: Narendra.[protected]@archpharmalabs.com [mailto:Narendra.[protected]@archpharmalabs.com]
Sent: Monday, June 14, 2010 9:00 AM
To: '[protected]@lgindia.com'
Subject: RE: Repair of refrigerator

Dear Madam,

For your kind notice I was assured by customer service centre on 11th Jun as well as 12th Jun that my complaint will be attended. But after contacting several times I did not get any feedback from your end or any service centre.

I was initially told that I will received a call from service centre within 2Hrs & service will be provided within 24 hrs as per your reputation, but now almost 72 hrs are over.

Your Customer care unit took my details for verification each & every time when I called, but from your side there is no courtesy of giving confirmation regarding the job asked for.

Your customer care centre took feedback from us regarding your complaint registering system. Is there is any e-mail id to give feedback for the actual service seems being provided as in my case?

regards

From: [protected]@lgindia.com [mailto:[protected]@lgindia.com]
Sent: Saturday, June 12, 2010 5:55 PM
To: Narendra.[protected]@archpharmalabs.com
Subject: Re: Repair of refrigerator


Dear Customer,

Thanks for sharing your concern with us.

We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard.

To help us serve you better, please provide us your valuable feedback, on our service ID [protected]@lgindia.com.

Thanking you and reassuring you of our best services always.

Thanks & Regards
Shweta Puri
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)




<Narendra.[protected]@archpharmalabs.com>
06/12/2010 03:52 PM To <[protected]@lgindia.com>

cc
Subject Repair of refrigerator






To Service centre,

I have logged a complaint for repair of My LG refrigerator on 11 th June at around 11.30 AM. Complaint No. C[protected]

Till now I did not received any feedback from you. I tried to call service centre Microservices Thane, on number provided by customer care but there is no response.

Please do the needful.

regards
Narendra mhasawade

Thane, Maharashtra

Contact no. [protected]

Dear Sirs, and Madamds,
I am a LG product consumer for years and have several LG products at my different premises in Pune.
On 17 th June2010, I made a complaint of My Washing Machine) to LG service center and received complaint no. [protected] Some body from service center visited to check up the problem, checked e very thing and advised that the Cotroller is not working and they will be coming back with a new Controller. Now 14 days Passed nobody has come to replace or repair the washing machine . I really find it very difficult that how to define this rediculas service of L G. in India / Pune/ Pimpri chinchwad please please find out the truth behind the spare parts mismanagement, i feel guilty of buying L G Washing machine I will never recommend any any body to buy L G product henceforth,

LG — Bad service by service center

Even after complaining at the service centre of LG for under warranty microwave the service is not provided .......please any action against service center executive its service is worst.........

dear sir i want to lg service centre address pl. give me a proper address in patna(bihar), because my television have some porblem.
[protected]

My complaint no is [protected] - i have been trying to get my washing machine fixed from last 1 month, have paid rs3500 to LG engineer, the part failed the very next day???

Complained to all higher authorities, shobha (the so called area manager), sachin (Branch mgr)

no help!!!

ITS FRUSTRATING...

I have complaint about my split AC not warking your engineer has came & he told compressor is damaged and to be replace still there is no action.
I had complaint on 14/09/2010 but there is no action we are suffering.

Please noter complaint no is [protected].

For any querry call me @ 91-[protected].

kindly advise your contact no. for repair/checking of L.G.flat T.V in and around Kasaragod or Kannur district of Kerla state to me.
[protected]@gmail.com
or cell no [protected].

Please let me know the e-maill address for Complaint of LG Microwave
Mohammmad Shamim Ansari
L-1/122, Sector-B, Priyadarshini Colony
Behind Urmila Hospital
Lucknow-226020 (U.P.[protected] Mobilw : 91-[protected]

dear customercare Dept

im Aftab saiyed 4m surat. gujrat

sar i had purchased a new lg wasing machine this diwali date is 05/11/2010

WF_T 7549UP nd my id is C10B0844078 but no demo instolesan in my home by eny lg 's tecnisiyan pleez sar this is not fair lg is a poor compniy

our tv is not working

To
Manager LG Service,
This is my first complaint against my 230 Ltr Refrigerator.Shimmer Handle, Base
Stand with Drawer, Glass Shelf, 5 Star (Model GL-241Sadg5.ACMZ EBN) Invoice No-24621 Purchase Dt-21.12.2009 My Refrigerator Ice Door Is Broken my complaint is in warranty period. So Please Kindly lodge my complaints for Change My Ice Door model GL-241Sadg5.ACMZ EBN.
Today or tomorrow you may send service engineer and call me on my mobile no. [protected], [protected].

Dear Sir
I have a split A/C from your company . The wet service of the a/c is due on 13 dec 10. I have talked to your local service center at Benachity, Durgapur .They have advised me to contact your call center .The callcenter operator is not hearing my words and disconnecting the line repeatedly.. I have requested to your local dealer at Benachity. All my tries become abortive .
Pl do needful to get my a/c serviced.
Invoice no 1625 dt 13/04/2010
Thanking You,
Purushottam Mukhopadhyay
Mobile No [protected]
[protected]

I have purchase a LG fridge in 2008. I was use it only 6 month. after that it was having cooling problem. not cooling no icing at all and door corner are so warm.
i complaint to customer care his Eng inner was coming just change a part of 1000 rs.
and go nothing instruction any more.after that fridge working 3 month and again having same problem in it.
know what is thw use of my new fridge it is in my home like a almirah.
it is 230 lit double door fridge.
what to do tell me about that that type of rejected peace product which sail the LG people.
Regards
Reeta
Civil Engineer
Infrastructure Professionals Enterprise Pvt Ltd
A-10, Green Park Main
New Delhi-110016
Tel: +[protected]
Fax:+[protected]
M.No. [protected]
email: [protected]@ipeglobal.com
website :www.ipeglobal.com

LG should stand for Life's gone . I can not imagine any customer service could be this miserable and insensible. No one holds any accountability for their actions leave about ownership. A bunch of ill mannered and irresponsible youth sitting on a call center and massacaring LG's brand on one side and the buracratic service centers on the other . I used to be a LG loyalist (I have LG AC, TV, Refridgerator, washing machine) but now have taken a oath not to buy any LG product ever nor advise anyone to do so. I have a complain with LG pending from 23rd December (today is 4th January) and the same has been cancelled over and again with lame excuses and then another new complain, so on and so forth.Till date I have not received any service on my complain. And this is not the first time it's happening this way. I have had similar exeperiences in the recent past. Are these guys just spared and there is no one who holds them accountable. Numerous calls I have made so far without any help reaching, and now they disconnect the line whenever i begs them to connect me to their seniors. Should the company not be held responsible for such behaviour of their representatives and service centers ?

Mob :- [protected] (Dharmendra) .email :[protected]@gmail.com

I am still awaiting for SOS...

i have purchaced one lg gx200 from kargil mobiles, kongad, during onam period.lg office informed me that i got one microwave oven in daily sms contest.my coupen no is 170561.as per their instruction, i have sent all the relevent documents to one mr Ebey john, lg office ernakulam on 1/10/2010.till today i didnt get any replay.as per the shop man"s instruction i have contacted mr Favin&Ziad of your company.they expressed me their helplessness.what should i do to solve the problem?it is very unfortunate that a company having international reputation behaves like this.my adress is [protected]@hotmail.com, verkote house, kongad, palakkad, kerala678631.Kindly do the needful

Dear Customer care Dept.
I had Problem with my lcd tv last night and the problem is that i forget to switch off my tv and next morning when I turned on my TV i found it not in ON position. I don't know what happened.this all happened on 10/03/11..
my contact no is :[protected], [protected]
c/o saraf cold storage (p) ltd.
Ranipur khirki, lodikatra, patna city-800008

Dear customer Care,
the same problem has appeared with me, i was having some problem with TV set, LG Supreme Golden Eye but even after it was repaired by service man, still problem persists. please contact me on this no- [protected] and do the needful as early as possible.

RadhaKrishnan
Faridabad

RESPECTED SIR

I PURCHASED THREE ITEAM OF LG INDIA
1. AIR CONDITIONER
2. MICRO WAVE
3. TFT MONITOR FOR COMPUTER

I was having over confidence about company .which Broke in few months after purchase, when my TFT became faulty. I lodged a complaint, a person came and solved that in an hour but in one month same happened again it happened seven times during guarantee of three years. Every time person came & changed the DISPLAY UNIT a product with bad quality or I feel unlucky because my products failed. now i am at same place with faulty monitor .during same period my AC which was working well a person on call serviced unit same time I decide to take AMC with company for the products. For TFT the person refuses to extend the grantee he told me that the life of product is this much. I was offered three year contract in Rs.2800 in special scheme the person who collected the cheque didn’t gave us papers of AMC. When I called for the service they confirmed the papers from office and made my AC repaired. Now same is happening with AC. My AC has been repaired by company’s experts so many times. Now the problem during starting summer season when ever I called for service the technician came and every time told me “SIR GAS LEAK HAI”. Now it is my duty to call service and pamper them so that my ac run smoothly I was told by three company service engineers sir coil change ho jaayegi but after repair nothing changed on one visit technician told “SIR JAB TAK AAP KI COOLING COIL NAHIN BAADLY JAYEGI TAB TAK YEH KABHI THIK NAHIN HOGA”. I requested the same to make it proper repair to SH. ASHISH JI who was looking after UNIQUE AIRCON. In same contest I gave ring to MADAM SHOBHA PANDEY who made a conference regarding the matter i was assured but when I received the ac after paying Rs.250 the same was not attended the ac coil was repaired badly for which I have mentioned remarks on job sheet on[protected] “daring person said “AAP KAHIN COMPLAINT KAROGE TO OR TANG HO JAAO GE”. Now this summers on[protected] when I called LG care I was told that a person will call me in 2 hours and will service my ac in 24 hours but after 24 hours I again called Customer Care .He regretted and again told me to wait for another 2 hours for call & 24 hours for service. Now person came the same day from another service center ALFA SERVICE, Ashok Nagar New Delhi. Again service engineer told me “SIR GAS LEAK HAI” AC company jaaeyga and assured me that company vehicle will come and collect the AC It again took another two days. I again called customer care and AC was collected on[protected]. I gave ring to service center UNIQUE AIRCON for papers of AMC because ALFA SERVICE engineer told me to get your papers other vise this service will be chargeable when i collected the papers from service center it was for two years I was again CHEATED till[protected]midnight)my ac is not delivered.Hoping for the good this time.

my Complaint No. is RNA[protected]... I m facing so much mantle harassment from LG Customer care & service center... pls let me know how much days u need for solve the problem..cos already more than 15 days over...i hv discussed abt my problem with yr Mr. Abu Sharma, Mr. Gagandeep, Mr. Sandeep & many more from your customer service dept...but nobody replying me...yr dept always put my cell on hold more than 1/2 hrs every time...&... same problem from yr service dept... now...i m totally fad up.

i hv purchase a LCD 42" model name 42LG80FR on 31/08/10. but after facing some technical problem i hd complaint yr customer care no.[protected] on 17th Apr 2011..& ..18th April 2011 complain no.[protected]...but no response from yr service center...after that process start on 21st apr 2011 against my complaint no. RNA[protected] dtd 19th Apr 2011.. after the assurance of yr engineer for replacement of LCD i hv handover my LCD to yr dept...but after that i m chasing everyday but nobody picking the mobile...and i m totally in dark...pls advise me wt i do now...?????...Jitender Srivastava - Cell [protected].

Dear Customer care,

I have logged my complain for a/c problem of lg.
my complain no- RNA[protected] .

it has logged two days back.

i have again called in customer care two times for urgent repairing of A/C.

i think the response is poor even after repeatedly calling to customer care response is slow.

is there any target time for attending the complain.

I have made a complain for A/C REPAIRING two days back.

request ID IS RNA[protected]

still no body has attended the complain.
response of LG service is poor.
Pl let me know how much time it requires to attend a single complain.
Is there any lead time for attending the complain.

such a big company having big market at India is having poor service .

My LG Washing Machine Trom WD10165F Display showing some error but their technical service man did not solve my problem, I want to say please send Knowledgeable technical service staff who can solve this problem,

LG complai number - RNA[protected]

It is our fate that we are livng in a country wherein the customers are treated not less then fools.

I am too suffering from the torturous service of this company. The after sales support of LG is, I would say the poorest as compared to any other player. Seems the top management is blind or they are just happy with the salaries and perks they are geting from the company. I dont know if these fools are really bothered about the future of this company. I wish they too collapse like nokia once which was a world player.

Starting from there engineers to workshop managers, it seems they are all dump. I can confirm that the office boys workig in my office are far more competent, responsive, responsible and commited as compared tho there staff, with whom I have dealt till date.

An LG engineer came to my place, opened my TV, took the mother board to so called workshop(Faridabad) and never returned. I tried to chase him a number of time, either he was on leave or did not have a concrete answer. I called at customer care, and the exective was far more dumb. He gave me an option to close this request and open a new request. This is height. When I asked him what about my mother board which you guys have taken, no answer. At the same time he gave the number of the manager of faridabad office (I believe his name is Utkarsh). He is far more irresponsible. By talking to him it never appeared to me that I am talking to a manger of a great group like LG. First day, he replied me very sarcastically, oh it is not delivered yet. I have asked the executive to deleiver it. It is ready sir. Next day again I called him. I got the same stupid answer, sir I have asked the guy to deliver it. But as I have left for the day, I will talk to him tomorrow. But till now no response from these stupid people.

I have spent around 20 minutes to write this note for this stupid company as I am not able to find any mail Id on there homepage to escale this issue. I am forwarding the same note to CNBC awaz too. I hope these dirty practices of these so called big companies should be made public so that people should think thrice before purchasing any product from these companies.

Vipin
[protected]

Team,

I am looking for Lg rd 6250 handset its also called as Boom Box. I am put in chennai. I am not able to get the handset in and around Tamilnadu. I am working for reliance. Even though i tried in all possible ways but i could not able to get it. Request you to kindly arrange in which web world or lg showroom that handset is availabe. You can also reach in +91 [protected]. Pls do the needufl

I had registered a complaint for my front loader fully automatic washing machine on[protected]. The problem was the machine starts but after 5-6 min it shows the Door error &#039;dE&#039; on display. The service man come and check and said the problem of the door lock, he took the part for a sample after 2 days i got a message form LG of ordering of part and after 3 week another service man came and opened the whole machine and checked but not able to resolve the problem. Till now my machine is not bin repaired.
very very poor service... :( :(

The complaint has been resolved. They supplied the parts as soon as they got my complaint I posted at their site and here

does your vacuum cleaner makes a lot of noise when u switch it on??????

sir,
i have loss my mobile LG RD 3000 .can i get it or not...

I am having Chocolate handset. I have been using it for past 2 years. I am very happy and satisfied with this handset. However, Battery of my handset has become weak now. I am unable to find battery in any mobile shop. Also, at every shop the salesmen advice me to buy Nokia as its battery and other spare parts are more videly available.
No one is ready to even place an order for battery. After having such good models, the reason for dip in your sales is bad after sales service. Everywhere people have adviced me to not buy Viewty. Can you help me procure a battery for KG800 ASAP

I have purchased LG P7200 (sorry to say bur very few people, even LG service people dont know this model) in June 2007. After two months of purchase it started a battery problem. The talking time reduced almost to 30 minutes after every full charging cycle (5 hours as suggested by LG authorised service centre personnel). I had been always sent back with a hope to replace the battery within a month time, now that the phone's warranty/guarantee shall be over, what hopes I can keep from LG? Now the service centres are asking for purchsing the battery, that too hey dont gurante would be availabe after placing order. basically as the fault had been observed during the warranty period and not rectifies by the service centre/LG, is it stands with LG business ethos that I shall be now charged for the cost?

One way LG has no service channels and secondly there is no customer satisfaction due to lack of attention to the complaints.

Please advice.

Regards
Aneel

I have purchased LG P7200 (sorry to say bur very few people, even LG service people dont know this model) in June 2007. After two months of purchase it started a battery problem. The talking time reduced almost to 30 minutes after every full charging cycle (5 hours as suggested by LG authorised service centre personnel). I had been always sent back with a hope to replace the battery within a month time, now that the phone's warranty/guarantee shall be over, what hopes I can keep from LG? Now the service centres are asking for purchsing the battery, that too hey dont gurante would be availabe after placing order. basically as the fault had been observed during the warranty period and not rectifies by the service centre/LG, is it stands with LG business ethos that I shall be now charged for the cost?

One way LG has no service channels and secondly there is no customer satisfaction due to lack of attention to the complaints.

Please advice.

Regards
Aneel

i bought Lg mobile along with bsnl sim in bundle offer. it provide RS 100 talk value extra every month for 15 month on every recharge of Rs 100, but its validity ends only after 6 month.it is cheating case by company.

from r.k.kushwaha

I purchased new lg mobile kp220 from kanpur three months before first time gprs was not working, again after one month problem faced sms sending service center kanpur removed this problem but generate new problem in camera module showing "NOT READY" i want to say that till now my mobile not working properly .all these problems may please rectified at the earliest, so that our faith on lg co. may continue. Prior to this I had send two no. e-mail on account of my earlier problems e.g. gprs, sms. Please suggest how mobile work in properly. thanking you,
MY MOBILE NO.[protected]
NAME : CHANDRA PRAKASH YADAV
NTPC, AURAIYA

lg rd3100 mobile restart evry 1-2 hrs betwen 2-3 days . i want solved a problem .pls help me...

Tasrie Gostar shargh company submit offers to buy 15 pieces LG gas cooler 12000 BTU and 15 pieces LG gas cooler 19000 BTU increasble to 100 pieces.
please seand best price to [protected]@hotmail.cim
Tanks
Best Regards

Tasrie Gostar shargh company submit offers to buy 15 pieces LG gas cooler 12000 BTU and 15 pieces LG gas cooler 19000 BTU increasble to 100 pieces.
please send best price to [protected]@hotmail.com
Thanks
Best Regards

my refriretor is not woring i ve complaint ealier also by ph but no action taken pl make it fast my contact no is [protected]

LG Washing Machine — nobody has come for last 6 days to install or give demo on the newly purchased machine

i had purchased the fully automatic washing machine on the 02nd of may 2008. till date nobody has turned up to install the machine and give a demo, inspite of my repeated calling them. i must say that the response is close to pathetic .i think i have gone for a wrong brand just because it can not provide me after sale service.can any remedial action be taken for the same or do i have to raise the level. thanx

LG Washing Machine — Machine not working in rains

we have paid money for repairs of my washing maschine about 4 weeks back. we were promised that the fault will be rectified withn 8 days. there in no response frm the authorised service centre in Kolhapur. nither they tell us the exact date of receipt of the part which can be fitted & the machine can be on. Mr. dhananjay Desai had promised me that he would look in the matter & do the needful positively by Wednesday i.e. TODAY. On me telephoning him, he says not yet may be withn two days.
How can we do without Washing maschine in rainy season like thisHope something will be done
DILIP KADAM
Cell No. [protected]

LG Washing Machine — washing machine not working

I HAD PURCHASED A LG WASHING MACHINE AND WITHIN A WEEK IT HAS GOT SPOILT. I LODGED A COMPLAINT ON[protected] MY COMPLAINT NO IS CO 9A2825167
TILL TO DATE NOBODY HAS RESPONDED. BEING A REPUTED COMPANY IS THIS THE TYPE OF SERVICE YOU PROVIDE AFTER YOUR PRODUCT HAS BEEN SOLD
PLEASE SEND YOU PERSON ON TEUSDAY 12-01-10 AT THE FOLLOWING ADDRESS OR ELSE I WILL TAKE BACK THE WASHING MACHINE TO THE DEALER WHO SOLD AND TAKE BACK MY MONEY.
MY ADDRESS
C/O Mr VIJAY KUMAR ( MOBILE NO [protected])
VILLAGE BINOLA
POST BHORA KALAN
DISTRICT GURGAON
HARYANA
PIN NO 123124
ROOM NO 22 (CYRIL FRANCIS WHO IS LODGEING THE COMPLAINT. MOBILE NO. [protected] )

LG Washing Machine — LG Washing Machine Not working

LG Washing Machine - Not working

Details are as under:

LG Washing Machine M.No. 950

SNO W- 50.1031L09839

lg intello washing machine getting water continuesly from the tap, I think that the automatic water getting system is failed

Dear Sir,

I have Purchased LG Washing Machine fully automatic, top loading system, after warranty period machine was repaired not woking condition, purchase date is 01.12.2008.

I have asked for repair LG Washing Machine Customer Care Centre. vide Customer ref. No:[protected] dt 03.12.2010 & various dates are[protected],[protected],[protected], it is very poor response from your Service centre.

Service Centre Shreeji Engineering, person came after 13 days from 03.12.10 to 15.12.10, that service person says some push parts can be replaced, he says I will come with material next day.

I have called on 17.12.10, he says only for your machine repair i will not come, he says that area require another 6 to 7 customer complaint required otherwise i will not attend the same.

I am daily dialling phone call to Service Centre M/s Shree Engineering, Mr. Amit Bhai, Mobile No: [protected], [protected], [protected] .

Service attended Person Mr. Kalpesh Rathore Mobil No: [protected] now both are not lifting the phone.

My question is LG product after warranty period will not work or disposal item, after completion of warrnty period machine is not working.

In India LG product is very good name & and also Excellent product name, kindly protect the protect, this type of service centre destroy your business very shortly.

Kindly instruct to Service Engineer to attend my washing machine to be repaired in time.



Thanking you,

Yours faithfully,

K. Mani
mobile No: [protected]
mail id is [protected]@indiatimes.com

lg service is nothing but pure harrassment.

i have been talking to the lg customer service toll free number sice the last 2 days.i have not been getg any response on the same. every exec who picks up the call says the senior will call back but nothing is happening.
i spk at the call center ...kajal sardar at the call center has the audacity not to transfer the call .she kept repeatg the same thg for almost half an hour.later the call gets transfered to a team leader mr ramesh harijan the teamleader is another useless person. i dont know how does this company survive with such fools sitting to serve their customers.
he later transfers the call to shrikant balshinge.
he insults me by saying that i dont have a complaint number..........so he cant do anything....he doesnt even know the systems r down since 2 days.
he cant provide me with customer service head email id too..
my complaint num is rna[protected]
lg has now set a world record in customer harrassment..the company has become too big to handle their customers

smita

[protected]

DEAR SERVICE HEAD LG MOBILE
MAINE APNA HAND SET JISKA MODEL NO. LG RD 3000 HAI
JISKO MAINE PURCHASED 20/11/2007 HAI...
JESME KUCH PROBLEM AANE KE KARAN MAINE LG MOBILE SERVICE SENTER ALLAHABAD MAI 22/10/2008 KO DIYA THA..
JO ABHI TAK BAN NAHI PAAYA HAI SET JAB MAI LENE GAYA TO WO BOLE KI SET OUT OF WARRENTY HO GAYA HAI AUR USKA CHARGES MAANG RAHE HAI... JO KI MERI COMPLAINE 22/10/2008
KI HAI.. IS VISAY MAI LG MOBILE ARIA SERVICE ENCHARGE VERMA JI SE PHOON PER BAAT HUI.. JO BHI HAI WO SERVIC SENTER HI KAR PAAYEGA HUM ISME KUCH NAHI KAR PAAYENGE JINKA MOBILE NO.[protected] HAI. ISILIYE LG COMPANY SE HAMARA NEVEDAN HAI KI IS VISAY KO DHYAN PURWAK LEKAR KARYAWAHI KI JAYE.. AUR HAMARI SAMASYA KO DOOR KAREN...


TASLEEM RAZA
247 MOHATSHIMGANJ ALLHABAD [U.P]
PIN NO. 211003
MOBILE NO. [protected]
PHONE NO.[protected]
[protected]

Sir, I purchased LG Mobile KG 195 on April 2008 but now it's Key pad is not working so I gone to Kolhapur Service center[protected] but they told me that there is PCB problem & now they do not have new PCB & also they do not have Standby Mobile to give me.
So please solve my problem & give me Standby mobile from them.

Vijay Managaonkar

LG Mobile — Charge in warranty period

I purchased Reliance LG mobile before 11 months from Reliance Communication, powai, mumbai. And there was 1 year warranty on mobile.

From yesterday there was some problem in mobile (keys were not working), so I went to LG service center in Ghatkopar, mumbai. They told me that I need to pay 165 Rs/- for repairing charge. I told them still 12 months are not completed and warranty period is there then how you can ask me for charge?

Person at LG service center told me warranty is applicable on manufacturing date not purchase date and that is expired according to manufacturing date. And I paid them 165 Rs/-.

Is this correct way? Warranty should applicable on purchase date. As a customer Why should I worry about manufacturing date.

When I purchased mobile from reliance communication why they didn't tell me such things? Why they are not giving proper details.

Now who is responsible for this? When I asked in reliance communication they told me to contact in LG service center and when I asked in LG service center then told me contact in reliance communication. So what to do?

dear sir my name is raman arora i had purchase a new mobile handset on 20th feb of 2007
i have an problem in my mobile its keypad is not working the model number of my mobile number is d600
i had submit it to the samsung service center but the told me that its pcb is faulty and they asking me the approximate cost of the pcb is arount 3500
it is really funny thing why the can not repair it insted of changing please give the solution

i have lg kp220 mobile in warranty period and i have problem of charging because of that soccet is so loose i did meet lg care near ritesh hotel solapur he did not accept my complaint he charging me above 1000

after 1 month my mobile display was out of service in solapur lg cares executive told me the charges are 2300 but i was repairing in narayan peth pune in 700rupees

lg rd 6600 housing

BAHUT DUKH KE SATH KEHNA PADTA HAI KI LG MOBILES KE SERVICE ENGINEERS NA KEWAL INEXPERIENCED HAI, BULKI UNPADH AOUR BEWKOOF BHI HAIN. EK BAR SET SERVICE CENTRE KO DIYA NAHI KI USKO BARBAAD KAR DETE HAIN SHIKAYAT KARNE PAR ULTA ILZAAM CUSTOMER PAR LAGA DETE HAIN. MAI LOGON SE ANURODH KARTA HUN KI KABHI BHI LG KA MOBILE NAHI KHAREEDEN.

RAHUL
BHOPAL

reliance/LG RD 3510 — outgoing calls barred

Sir/mam, despite i have balance in my LG RD 3510 reliance mobile, i am unable to make outgoing calls.Please make sure it will get sort out.

when charger inserted it is showing full battery indication on display always.after removing charger display is going to off condition.but incoming & outgoing calls are coming.pls give me solution.

I have LG KP220 mobile phone, the phone became dead during the rainy season because some water went inside the phone..

I showed it to the service center they are charging me 950 rupees for the PCB.
I hope that they install a new PCB. After reading out the complaint section i really hope that they insert a new PCB so that I will get the worth of my money which i earn by working...
And also i really wonder why servicing the mobile is so costly...

LG — LG KP220 in warranty problem in phone

Don' get connected with PC Via phone suite , not connected with blue tooth dial up networking , poor service, repaired many times in service center but problem not solved

i had purchased lg mobile gw 300 after purchasing the mobile with in 48 hours my mobile speaker not working properly so i m going to retail shop nd retail shoper told me that its may be signal problum if you face problum again u come here immegataily after five to six days problum is same so i had go to the retail shop contineu retail shopers told me that u go to the service center my weekly off is sunday nd ur service cenetr off is sunday so mene time nikal ke apke service center gaya he told me that apka mobile kholke thik karenge but i m not agree because its a new set i told that u give me the new mobile why u open my new mobile but he not agree after ten days mobile is not working i have comlaned ur custmercare nd i m going contineu service center he told me that uska mother bord bhi changed hoga so i have not agry for this because mene naya mobile purchased kiya tha aur uske next day hi problum ho gayi nd itni sari problum agar new set me hogi to me kyu rakhu use so u give me the new mobile but told me that aisa nahi ho sakta i[censored] not changed my mobile i m going to consumer court

mere paas lg rd 3510 hai usme charge kr rha hu par ek point se jyada nahi ho rahi

LG OPTIMUS LTE TOUCH SCREEN NOT WORKING

My LG OPTIMUS LTE TOUCH SCREEN NOT WORKING. WHERE SHOULD BE REPAIR IT IN RUDRAPUR.

I THINK HAVE to PUTT LG AC IN DUSTBIN....Laugh ON LG Services.. You people are incapable of repairing you ouw products ..

LG split ac wire sparking ... 4 times repaired .. may be more ... Hell like service ... in whole record 24 days iust Used AC only 6 to 7 days.. Delay in visits the cause .. I think I have to putt LG AC in Dustbin

LOST MY MOBILE

MY MOBILE IS LOST

semi automatic washing machine is not working

sir, I have semiautomatic washing machine . dryer of washing machine is not working .plz reply me as early as possible.

I fully agree with Mr Karmarkar and i too had bad experience with my LG refrigerator. I had to switch over to samsung and pretty happy with the performance and the prompt customer care. LG better pull up their socks or else have to close shop soon.

I have had nothing but trouble with the shelving in my LG fridge--very cheaply made! Plastic parts in various parts of the fridge keep breaking/cracking--never had a fridge being held together by duct tape. Would not purchase another LG anything.

I fully agree with you. My LG refrigerator 181PP4 also had same problem. Kept on cracking. Freezer lid, bottle racks. Very fragile and low quality material. In Feb 2008 it suddenly stopped cooling. I lodged complaint and a person so called engineer but in actual mistri came and said gas has finished and your stabilizer is not O.K. He took it with him to his one room service centre and after 2 days returned it saying now its O.K. He charged 750 Rs. On 20th april 2008 it started same cooling problem. I called them continuously for 3 days but they didn't come. On 28th April 2008 I exchanged that antique piece of LG with Samsung RT28. Let us see how it will be. Till now I am impressed with Samsung interiors and its Mr. Cool pack.

even i m facing same prob. vegetable tray of the LG refrigerator got broken in the middle. so i had gone to LG service center to purchase new tray. they noted down my contact no. and item no. of tray. And asked me to wait till the product comes. After 15 days i called them to know abt the progress. But they again asked me the item code. That means they didn't bother to keep keep previous costumer records. And again told me to wait for more days. Then after few days, i called them, the lady on the phone said, I[censored] come personally instead of complaining on phone the work will be done faster. Then I again went to so called LG service center. They did the same thing again, noted my contact no. and item code of tray.It was my 3rd time to do so. I asked them to give me my complain number. But they refused to give me. And said, there is no such provision of giving complain no. It shows the irresponsibility of LG.

I am the customer who is purchase all electronics goods like T.V., Micro oven, Refrigerator etc. in my home.Why because I like ur Service & Quality.

My complain details:- I am belongs to WARANGAL, HANAMKONDA (NAIM NAGAR)& already inform to Service Center as wel as Customer Care As on date 3d June-2008 (Request ID No. S8C[protected] for repair of Double Door Refrigerator. Service man Came 4th June 2008 and commited to come after 2 Hrs for rectification .

But till to date there is no Response from your end though I am getting 2 nos. of request ID ( S8C60704513, Dt. 7 th June, S8C60903293, Dt.9th June )

Your Customer Care Assured me to come & rectify the Refrigerator.

Please Give me the Possitive answer. If this is your Customer Satisfaction then How can I beleive LG goods.

Please Do the Needfull.

I still waiting ur Possitive Action ...

Thanks & Regards

SOUGAT BOSE

My Address Given Below:-

PADMALAYA ENCLAVE, Flat No.-505, NAIM NAGAR, HANAMKONDA, PIN:- 506006 (A.P)
MOB:- [protected]

I have purchaged intellocool refrigerator LG make from PAI international Indiranagar Banglore. compressor having Very high noice level which is not tollerable also defrost water collecting tray (Funnel may be costing of Rs 5 to 10) was missing. After complaint no any response from LG and PAI. after about 38 days funnel provided but till to day no any response for very noice level. Before 15 years there are fridges having no noice. But it is surprise that to day in advanced technology too much noice is coming from fridges. Very poor quality with very very poor services.

I prefered LG due to its quality and bought a TV 2 months back. Suddenly it stopped functioning. Then I lodged a complaint against it with request id : N8C70907461 on 9th July 2008.
But Its a matter of regret from LG, as this complain has not been closed yet, even there is no follow-up of my complain.
When I called LG-helpline, those people say that there is a part need to be replaced in TV but that part is not available in LG.
I dont know when this part will be available in LG & when they will close this complain.
Now I am now regretting my decision of trusting the LG brand as it has a very poor quality with very very poor services.

LG — POOR QUALITY OF REFERIGATOR

SIR,
I have purchesd lg referigator before aprs.9month ago.i am not satisfied with your this products, on purchasing product in few days i got compalint regarding breakage of door selves.i complaint the same but i could not get any responce.now on 22.07.008 i have complaint again regarding not setisfiy working of fridge & also problam in the door of frider.and also problam in cooling.complaint no. is id is nbs72303393.i hope you can under stand my problaman shotout it .i am already using lg products but before never i got any problam.I this case i feel poor quality of the referigater.please responce at earlist.

Frige is not working the address is S-515, G.K-II, New Delhi. My telephone is 41638387, Mob: [protected] or SMS to communicate.

Your early action would be highly appreciated.

Thanks

Ashok Puri

i too was a sucker for LG.. i thought it was a name brand that would stand behind their products.. i have six cracks in frig.. the vegtable drawer, folding shelf, and in the removable shelf.. fool me once..

i have Lg refrigerator . When purchase of refrigerator we found damage in body. we complain in lg office. person was come and tell us company replace machine who was fill up the form.After three i talk to authorized person first he committed replacement of machine but after a week he refused. we have realized very poor service and they can not give better response customers, and his complain.
LG is not good, Poor service, Not Committed person, All time different statement of person.
Please Give me the Positive answer. If this is your Customer Satisfaction then How can I believe LG goods.
cash memo no 6707 Rajdeep Electrinics Ashram Road, Nr. Under bridge, Ahmedabad.

I have an LG refrigrator 310 litres model GR 312 GV. The shelf plastic material is really unsuitable. Within few months of purchase one shelf broke and with great difficulty we got it changed from LG after payment as they do not guarantee plastic parts. Now the chilled compartment crystal has broken.
It is notable that we load the fridge very lightly
We are unable to contact the service centre at the number given [protected] and 41607583

I too purchased a LG refrigerator in 2004 and exactly faced the same problem. The self-trays are cracked and somehow using adhesives we too are managing.

It seems ther is a manufacturing problem or they have not choosen the right material for this kind o[censored]sage. Being a reputed brand, they themselves should look into the probelm to find a solution as well as compensate the customers who are facing this problem by replacing the shelves with suitable alternative, free of cost.

I hope some one from LG attends on priority.

I too purchased a LG refrigerator in 2004 and exactly faced the same problem. The self-trays are cracked and somehow using adhesives we too are managing.

It seems ther is a manufacturing problem or they have not choosen the right material for this kind o[censored]sage. Being a reputed brand, they themselves should look into the probelm to find a solution as well as compensate the customers who are facing this problem by replacing the shelves with suitable alternative, free of cost.

I hope some one from LG attends on priority.

I also purchased a LG refrigerator and faced the same problem. The shelves are of very poor quality and I faced other problems also.

I HAVE GIVEN A COMPLAIND LONG BACK ONE YEAR BACK.REGARDING I NEED WHEELS FOR MY REFREGERATOR.THAT TIME U DONT HAVE WHEELS .TILL THE DATE NO REPLY.I THINK I HAVE TO WAIT BUT HOW MANY YEARS.JUST LET ME KNOW.HOW MANY TIMES I HAVE TO GIVE COMPLAINTS.

I am strongly agree with the above mentioned complaints. I too purchased a LG Refrigirator from the dealer(Harjeet electronics, west patel nagar) and from the begining only we faced problem in cooling. The complaint has been logged on to the dealer and also to the area manager Mr. Goel and they committed to get it replaced the same.

Youre immediate action would be highly appreciated.

Thanks
POOJA

LG Refrigerator — Refrigerator Body breaking up

Dear Sir,

1. I purchased an LG Refrigerator in Oct 2006. Almost 6 months back its body started developing cracks, handle broke into pieces, door stopped closing automatically and cooling went down.

2. On approaching LG vide Complaint No[protected], they responded of sending there representative to check the fault. However after long wait for the representative asked for money to even see the plight of the fridge. Besides being so negative, he was rude enough not to give his full name and contact number. He promised to come between 12 PM and 8 PM and that time never mentioned his money condition. At 0830PM he called and asked for money. We cancelled all out scheduled programmes for the day for him and he not only asked for money but disgusted us with his attitude.

3. The company should change the refregirator and take disciplinery action against such employ.

Thanks for posting an eye opening complaint

See that the authories who have sold him such a refrigirator shall be punished under law and appropriate compensation shall be paid to the owner along with a new refrigirator.

hai my ref is not working my mobile no is [protected] hyderabad, Andhrapradesh send the mechanic
sudhakar

Coolpack Technologies — Do Not Trust This Guy, He Is A Fraud

I made an AMC contract to service my company AC and we've paid him the amount for this service in advance. Now its almost two months since the 1st service is due but they are not providing the service. We demanded our money back but they are not ready for that also. Now we are planning to go to consumer court against them. Customers please be aware of this person. His name is Mr Ayaz Ahemed-[protected], his shop's name is Coolpack Technologies. Tried to call 100s of times but he is not picking up the phone

comlain No. W9C52500287
I registered my complain on 25th May but till date it has not been attained by LG
I have got repaired it by private service person.

I had logged a complaint with request id W9C42705968 dated 27/04/09. Engineer came on 30/04/09 & written a report saying he will come back after week with the circuit. But he did not turned up hence I logged a complaint once again with request number W9C52600262 on 26/05/09. Engineer came on 30/05/09 & he said the same will come back with the circuit. Till today my probel is not solved.

same complain i had regarding the veg.basket the acrylic is not good no service centre in bikaner is giving positive response . i am not getting the vegetable basket of LG 315 litres refrigerator plz do the needed thanks

where to get the vegetable basket in bikaner (rajasthan) [protected]

I purchased, at different occassions, one TV, two window ACs, one microoven, one front loading automatic washing and one 295 litre fridge from LG. I was satisfied with their products till such time the plastic shelve in the fridge (purchased only in 2007) got broken. My all efforts to replace them, even at a cost, remained unsuccessful till date. Their customer service is awfully bad. Even the dealer from I purchased three of the aforementioned five items, refused to help.

I want to attract the notice of higher ups in the Company.

D - Timer fitted in a double door refrigerator is failing very frequently. To overcome this company is suggesting for AMC in whcih case they hope the problem will not occur again.

One refrigerator was bought three months ago. Severe problem was arised from last three days.
Compressor is woking. Refrigerant is leaking outside and bad odour is coming out side. Complain has already been lodged yesterday at 12 pm.

Complain no. is N9C62406737.

Almost 24 hrs. has gone. No action has been taken till now

i am also one of the lucky customers ogf LG who brought LG refrigrator 310 litres model GR 312 GV. Really the shelf plastic material is really waste. Within few months of purchase crack developed in one of the shelf and later it broke.Now the chilled compartment crystal has broken.We are loading the fridge very lightly...i dnt undrestand whatmaterial LG is using for shelves...so guys i[censored] r plaanning to buy refrigerator please check the plastic stuff specially ion LG...Tks
GAJENDER
GR-T312GV

Don't Buy LG products. I bought an LG refrigerator named intellocool thinking that it is something great. But its bad quality is easily revealed. its keys have rusted, revealing the attitude of LG and lack of quality consciousness. I remember 35 years back when i was a child i had allwyn refrigerator in my home, which had stainless steel keys. there is a tray in the back of LG refrigerator where a liquid of very bad odour is collected but it cannot be easily removed. The products are becoming poorer quality as time pass by.

Hey guys! I was searching the net for any LG service centers here in our area and suddenly drop by on this site. Whew!!! I was about to complain about the broken shelf on the Freezer... I reviewed all the complains here and its the same as mine. Btw, I'm here in the Philippines, so I think those LGs sold at India and Philippines are of the same material quality.

Besides the poor quality of the shelves, I think they also have design shortcomings on the Freezer area. They have not anticipated that the ice would eventually formed on the pivot area of the shelf due to its very close proximity, if you open the shelf then it will break, its more fragile than the ice!
If you replace it with new shelf, the same thing will happen again.
They should find a fool-proof solution for their new models of Ref.

I HAVE PURCHASED A LG REFRIGERATOR ON 29TH JUNE 2008, THE INVOICE NO. IS 1984.I HAVE FACING A PROBLEM BEFORE 20 DAYS, THAT THE REFRIGERATOR DON'T COOLING PERFECTLY. THAT'S WHY I HAVE COMPLAINED IN YOUR SERVICE CENTRE(INTELO SERVICE, SHOP NO. 2D-59DP, FARIDABAD, HARYANA.A SERVICE ENGINEER NAMED Mr. VIJAY WHO VISITED REGARDING THIS COMPLAIN AND CHANGED A PART, AFTER THIS REFRIGERATOR STARTS COOLING PERFECTLY.BUT AFTER SOME DAYS WHENEVER I HAVE SWITCH ON THE REFRIGERATOR THE MCB IS AUTOMATICALLY SHUT DOWN.AGAIN I HAVE COMPLAINED IT. Mr.VIJAY VISITED REGARDING THIS AND SUGGEST US TO CHANGED THE MCB FROM 10AMP TO 32AMP FOR THIS TRIP.AFTER CONNECTING 32AMP MCB THE WIRING OF REFRIGERATOR IS SUDDENLY BURNED OUT.AGAIN I REGISTER A COMPLAIN .BUT NOW NO BODY DOESNOT VISIT REGARDING THIS COMPLAIN.

PLEASE SUGGEST ME WHAT CAN I DO NEXT ?

I have to purchase a Fridge. I desided to purchase LG 258VT5 / 260 Ltrs / 5-Star Raiting yesterday. But after visiting this web page I am totally confused. Plese help me which make / model I should purchase now?.

we buyed refridgerator for health problem . so we discussed with our nearer shop they said lg was good .but with in year problem .

Lg Refrigerator 265 liters — Not cooling

Ch.Krishna Reddy, Flat No. 103, 1st floor, Venkatasai Nilayam, Balaji Nagar, Kukatpally, Hyderabad-500 072, Mobile No. [protected].

I had bought a 230 Liter 2-Door White Refrigerator (Model No.GLT242GPD) few years ago. About two months back, the Vegetable Box & its Cover-tray were cracked from many places.

When I called up the Helpline, I was told that a representative would visit our house to check the model and do needful for which they will charge Rs.330 as visit charges (The cost of the box and tray will be extra). I am shocked that the company charges for a self-fitting spare part.

When I told them that I can collect the Vegetable Box and Tray myself from the service centre to save the visit charge of Rs.330, I was given an address of Digital Care-Rajan Society, Naranpura. I have visited this service center after calling them thrice in last 2 months but everytime I visit them, they inform me to come back after 4 days since they cannot find these parts. When I call the helpline, they tell me that since this model is old now, there are no spare parts available easily.

Your claims of customer satisfaction and prompt After Sales Service fall flat when it actually comes to delivering the end-user. The models selling today will definately become old few years later, does that mean that parts will not be available ?

I was planning to buy a 40" LCD in a week's time for Diwali and thank god it will not be LG as your pathetic service centre dealer has opened my eyes.

There was no customer care reception or attendant at your Digital Care Service Centre which is located inside a old bungalow in Naranpura which has no chairs or fans for visitors and the computer operators are holed up in a room which is actually a kitchen where a maid was washing utensils and the whole area was strewn with filth and defected spare parts. I hope LG management will atleast appoint a customer friendly service centre. The behaviour of the service centre staff was very careless and rude.

I have purchased LG refrigerator on 26.11.2008 from Razzle Dazzle Electronics, Krishan Nagar, Delhi. vide bill no 2570 dtd 26.11.2008. The door does not closes comletely and making cyclic noise. The phone no[protected] does not responds and seems to change please respond to the complaint and give me the complaint no.

I AM NOT BUYING LG AFTER SEEING ALL THE PAINFULL REVIEWS HERE.I AM THINKING OF BUYING SAMSUNG!

My complain details:- I am belongs to Jagat pura Jaipur (Rajasthan )& already inform to Service Center as wel as Customer Care As on date 29 Sept-2009 (Request ID No. C[protected]) for repair of Singal Door Refrigerator.
But till to date there is no Response from your end
Your Customer Care Assured me to come & rectify the Refrigerator.

Please Give me the Possitive answer. If this is your Customer Satisfaction then How can I beleive LG goods.

Please Do the Needfull.

I totally agree with each and every person who have complanet above, i had purchased the LG cabinet refrigerator of 850 liters capacity i am using it since last 6 years, but whenever i have complanet for any problem they had given a complent no. from custmor care, and they were making reason like their is no one in the house so we had gone back. But they have not even call and comformed the persone is at home or not. So i totally agree with every one that the service of LG company is not gud if any person from the company is getting this message then their is serious request that make sure that the customer is getting proper service or not, otherwise it will effect to company only because customer will not purchase LG product and also dont insist any one to purchase LG products...

Hello friends this is Miss joshi, Offcourse yes i am getting agreed with all of you that the service of LG company is not proper, they are giving some rubish answers from customer care and yes they are not even conforming that customer is getting proper service or not,

MESS detail from ME and CUSTOMER CARE :

ME : I had complanet for my 850lit refregerator that it is not working and all the food and other things which are kept in it are getting degraded,
CUSTOMER CARE : we are sorry medum for all the problem i am giving one complane no. and our exequtive will reach soon to your address.
ME : I have complaned a lot for this thing but no one is comming for this complane what is the problem.
CUSTOMER CARE : Our representative had comed to your home few days ago but he told no one was their at home.
ME : Let me tell u sir i am having a dog at my home and one permanent servent at home so it is not posible that no one is their at home,
CUSTOMER CARE : Ok medum i will forward your request and our representative will contact u soon.

THIS ARE THE STORY WHICH EVERY TIME I AM GETTING WITH THE COMPLANE.
since from last some period my complane nos are,
1) on date 23/09/09 at 01:53pm C[protected]
2) on date 26/09/09 at 04:48am C[protected]
3) on date 29/09/09 at 02:34pm C[protected]

Each and every time i am getting the same reason from customer care, if any person from the company is reading the mess then their is a humble request to make strick action regarding the complains so that customer gets setisfy by LG company...

i had bought lg double door ref in 2008 within 13 month i got prob abt chilling effct i hve to pay 1000/ for repaire to lg enginer very poor refg mod gl265 i suggest not to buy this ref

I had purchased Lg 466 Lts refrigerator on 15/08/09. On delivery we found in bad condition i.e. both the doors damaged. We recd the delivery in bubble wrap & not the cartoon pack. Hence we informed Croma Mr. Jenitton Lobo & Miss. Nisha. who promised us they will look into the matter. Ultimately Mr.Nadeem visited our res.& confirmed that the Fridge supplied was a demo piece, he tried various efforts to remove the stains on both the doors, but to no positve results. Ultimately he confirmed with his service superiors that both the doors will have to be replaced. Till date it is really painfull to note that even after speaking with 1) Mr.Abhishekh mob:[protected] 2) Mr.Shivprakash mob: [protected], 3) Mr. S Salvi mob : [protected]. calling each atleast five times everyday and paying Rs. 35, 000/= this is the service a customer gets. I belive LG does not care for any brand value.
My contact mob : [protected].

My complain request id no. is C[protected] against which enggr. visited and solve the problem, but he had to change the vegetable tray cover ( with vitamin kit ). but he didnot come till today

i agree mr. sanjivkumar comment, lg refrigeretor shelves are very delicate. pl u chenge shelves customer refrigeretor, reply me, my email. then i send my address. ok. thanks.

I had bought a LG refrigerator on - 8.4.2009 - :LG Freeze 478 YLQ, 440 cc from Kunal Electronics, (0 [protected])

In July - Aug.2009 - insufficient cooling - temperature around 20 C

Nov 2009 - stopped cooling - Complaint no. C09B0104681 - complaint registred on 1.11.2009 and no response till 36 hours. On severe following a person came and found that the circuit box is not working and that he will get back by day end. the circuit box was not in stock. He did not come that day & even the next day. On again follwoing gave a time of the third day morning. He came with a box which was not relevent to the refrigerator we have. It took another 24 hours for them to bring the correct box. In he mean time they had promised a temporary replacement of the fridge. there was again a failiure in this - the transport could not be arranged and hence they could not replace on the scheduled time. The service center had offered to then replace it after 3 days. this was not working as the circuit box was to be replaced within the next 24 hours.

this the condition when the refrigerator is still in warranty of all parts till april 2010 and 5 year warranty of the compressor.

I need a replacement of the refrigerator

thanks,
Jyotsna Sahai

LG Refrigerator — Cheating by LG with common customer in India

I have purchased LG refrigerator (double door) Model in the year 2008. (model No.GL268LMG4-ALIZEBN(IN), Sr.No.804NL.TR001537.
Now it has a cooling problem. I have lodged the complaint on 23rd of November 2009. The complaint No. is CO9B2320275. While registering the complaint, LG representative (Mr.Amit) assured me that the engineer will visit to my place within 24 hours or engineer will call me. Nobody was reported for next two days. Then I again contacted customer care (Mr.Nikhil). He talked to me very rudely. He told me that he is helpless. They can just take the complaint, but could not assure that the engineer will visit to our place or not.
It is a matter of great regret that such a big brand company is cheating the common customer by providing the bad product with the lowest quality as they are not bothering to give the service to the customer after sales. Their main intention is only to sell the product. After selling the product, they are not providing any service to the customer, as till date, no engineer has contacted me neither they have visited to attend the complaint after 5 days.
It is therefore requested to give me a proper justice.
Samir Ule
Phone No.[protected]
G-8, Gokul, Tonka, Miramar, Goa.

Cheating by LG with common customer in India
I have purchased LG refrigerator (double door) Model in the year 2008. (model No.GL268LMG4-ALIZEBN(IN), Sr.No.804NL.TR001537.
Now it has a cooling problem. I have lodged the complaint on 23rd of November 2009. The complaint No. is CO9B2320275. While registering the complaint, LG representative (Mr.Amit) assured me that the engineer will visit to my place within 24 hours or engineer will call me. Nobody was reported for next two days. Then I again contacted customer care (Mr.Nikhil). He talked to me very rudely. He told me that he is helpless. They can just take the complaint, but could not assure that the engineer will visit to our place or not.
It is a matter of great regret that such a big brand company is cheating the common customer by providing the bad product with the lowest quality as they are not bothering to give the service to the customer after sales. Their main intention is only to sell the product. After selling the product, they are not providing any service to the customer, as till date, no engineer has contacted me neither they have visited to attend the complaint after 5 days.
It is therefore requested to give me a proper justice.
Samir Ule
Phone No.[protected]
G-8, Gokul, Tonka, Miramar, Goa.

I had purchased a lg refrigerator model no.19TMTon 5.9.05 from s.g.complex Thrissur. Before one year of purchase its plastic shelves broken. But i don't post any complaint against it. now i am not using that shelf.
now my problem is that my fridge has no cooling and all my food stuffs are being damaged. i noticed the problem and i called l.g.service centre . i also noticed that my fridge is not cut off . a service technician came on 17.2.2010. and he checked my fridge. he told that the THERMOSTAT has to change and also wire covering of freezer door also has to be changed . he also told that all these parts are presently not available because the fridge model is not available in the market.
till now i don't get any service from l.g technician. now i am regretting in the purchase of an lg product. VERY VERY POOR SERVICE AND POOR QUALITY PRODUCT.

what is this? why u are receiving complaints?not caring customer satisfaction and not doing after sale services makes a company in degrowth. i complaint for many times and there is no reply and nobody came and solve the problem.
my refrigetor model no.19tmt, purchase date 5.9.05 is not working for the last 14 days.we are in deep trouble because it is very hot season.
an LG TECHNICIAN came on 17.2.2010 and told that THERMOSTAT is damaged and it has to be replaced. and it is not available now. HIS MOBILE NO. IS [protected]. WHY DON'T U CALL HIM AND ASK WHY THE PROBLEM YET IS NOT SOLVED?
I will advice everybody in connecting with me not to buy any lg product because of poor quality and poor after sale service .
s.viswanathan, 132/K.S.H.B, MULANGUNNATHUKAVU, THRISSUR.PH-[protected], [protected].

ATTENTION: CUSTOMER HAED SERVICE DEPARTMENT
(LG SERVICES)
1. Date of Purchase of Refrigerator - 15.03.05.
Amt & Mode of payment - Rs.23030/-, By Cheque from
Vijaya Bank Ryp
Detail of Payment - Ch. No. 051448 dt. 16.03.05
Name of Dealer/Distributor/ - M/s Sandeep Agencies
From whom we have purchased

2. How many life expected by your - ???
Company of a refrigerator?

3. In span of 1 year I have paid a lump-sum amount to the company towards the refrigerators repairing charges & Cost of new compressor etc. Breakdown of the compressor came just after 4 years from its purchase, which is a very short time for a breakdown of a product from such a branded company.
4. After 1-2 month from the above, I filed complain to your end. Your workman
came for its repairing but only minor works were done by him. We again filed
a complain on 01.01.10 for which your company people came and changed the
Compressor and again charged us for Gas filling.
5. After changing the compressor for the 2nd time, the machine worked for not more
than 1month & again ceased to work.
6. Further, I filed a complain and I requested your company people Mr. Arvind and Mr. Bhupendra Bharadwaj to pick the refrigerator from my house and repair the refrigerator to stop any further problems arising out of it. You kept the refrigerator under your supervision for a month or so and delivered it to us on 14/15 May and stated that “now your refrigerator is in proper working condition”
7. Further, just after 15-20 days the problem again supplemented, for which we filed complain at your place. Your company sent 2-3 person/executive to our home and after checking the product they said that
“Now the refrigerator is not in the working condition.”

What happened to the product in 15 days that your opinion changed for it?

Disappointedly, we want to state that we are not at all satisfied by your response. We have incurred repairing charges and other misc. charges amounting to Rs.10000/-(approx) (some of the bill no. are 5522, 7145, 7223), and freight amounting to Rs.2000/- on it and after so much of our input, your company’s’ workmen are stating that refrigerator will not work further. This won’t be entertained by us at any cost.
We don’t want any sort of money refund from your end. Since, it has just been 4 years from date of purchase of the product which is not a long time, so we don’t want any sort of refund, just we want is our refrigerator in working condition as soon as possible. Breakdown of the product in such a short span of time shows the poor quality of the product.
I would advise you to take care of the quality of product rather than just marketing them which would help you to stop ruining your company’s image in the open market.
Please do the needful at the earliest, so that we are not forced to take any further legal action against you.






.

Even i also purchased LG Refrigerator on 11 of november 2009. i also faced the same problem. i have registered the compliant on 19/7/2010. Afeter 2 days also no one has come and solve the issue. I called customer care but i am getting proper feedback from them.So its requsted to give the proper feedback

R.Rajmohan

+[protected]

i made a complaint about my washing machine dt[protected] no body visited my complaint no c[protected] i think i do mistake to purchase LG brand washing machine i had paid 35000.00rupees.my contact no [protected]

It is amazing how so many people have the same complaint pertaining to the poor quality of the plastic shelving system in the LG fridges and yet there's no official response to any of these complaints and grievances. Our shelves have been held together by adhesive and wires for the past 5 years now. I would be glad if someone could tell me, where in Delhi I could find a possible replacement of for the shelves. I have no hopes from the company!! Atrocious is the only word i can associate with LG at this point !!!

LG refrigerators are junk - why any manufacturer would make a shelf that attaches to the fridge with metal brackets which are then attached to cheap plastic brackets which then attach to the glass shelf - definitely wasn't an Einstein who thought up this crappy shelving. All of the plastic in this fridge gets brittle and cracks or breaks everywhere - I think there were meant to fall apart to force you to buy again. I tried replacing the shelves but the US won;t ship to Canada and the repairs shops here want $200 for one shelf - may as well buy a new fridge for $400

PS and it sure as hell won't be an LG

i also have lg refigirator today i noticed alot of new cracks does any one know why this happens!!!

The quality of plastics used in making refrirerator is very cheap and it breaks like papad.
My fridge's every shelves, freezer door, vegetable tray all break in 6 months and they say that it is not covered in warranty.
they use the cheapest plastic it seems

Startup changing

How to save always AV mode in LG Flatron Plus TV. The Normal Startup of TV is TV mode. But I want AV mode. Can I select AV mode without a remote. Please help me.

defective product

Bought an ac just 2 months back not at all working properly. After so many complaints they are even not responding

I recived Mail frm Dr.Martins Morre For appointment /contract for LG electroics London. I am surprised to have this email. This selection is on the basis of without interview. Pls let me know any one who knows the In and out's for this wheather it is fraud or it's true?

Well, This I have to say absoultely Fraud..

You just read my mail waht I got from that same guy..

Now tell me can you trust this offer without interview?

But that really wonders me.. how those guys hacking the webservers and sending the mail from [protected]@michelin-tyre.com even I checked with the original headers from my Gmail.. it says it's genuine..

Something strange..


On Thu, Apr 24, 2008 at 1:46 PM, Stewart T Faulkner <[protected]@michelin-tyre.com> wrote:

HEAD MICHELIN TYRE RECRUITMENT DEPARTMENT.
HUMAN RESOURCES DEPARTMENT
MOBILE: (+[protected]
Fax: (+[protected],
WWW.MICHELIN-TYRE.NET

Dear: NEHEMIAH JACOB :


This is to inform you that we received your sent Application letter
and Cv/resume also in Affirmation with that your Experiences and
Qualifications where found suitably qualified for the requirements to
join this family (Michelin Tyre Plc) under DR MARTINS MORRE PROJECT
IN LONDON after taking your Cv/resume to our international screening
department and under going of the total analysis of your resume We are
forwarding you below attached documents :( Approved contract
Appointment documents) which indicates that you have been finally
selected and seen as eligible and chosen candidate to work for the
expectation of these esteemed organization ).

And in accordance with this approval gesture you are to go through
this soft copies contract documents accurately and Kindly follow the
instruction and it directives of the below documents vividly, this
documents attached embodies the approved Terms for the purpose of this
contract note that you are having a three years contract project with
this organisation but your stay can only be extended if we found the
intense hard working in you.

mean while you Now, you have to contact the global travel agency here
in london for the procurement of your Valid Visa and work/residence
permit papers as we are having a contract with them for the easiest
acquisition of employees necessary valid traveling document,
and also note that according to the agreement we had with the british
high commission, the heard copies of this contract gesture will be as
well be obtain from the global travel agency as well with your
necessary traveling papers.

Note that is very important to send your fully contact details and
each copy of the dully signed official Appointment document to global
travel agency to process your traveling papers immediately.
Mean while all successfully screened employee are to personally
shoulder or incure for the expenses (fees) of there traveling
documents as this indicates seriousness and readiness to join these
organization and as a offcial reimbursement file shall be open for
such person along with his first month upfront salary.

GLOBAL TRAVEL AGENCY DIPLOMATIC AMBASSADOR BELOW IS THERE OFFICIAL CONTACTS,
CONTACT PERSON:...AMBASSADOR WILLSON FRED
POSITION:...HEAD OF VISA PERMIT OPERATION
E-MAIL.:...[protected]@yahoo.co.uk
PHONE...[protected]

Note that all LONDON based employees are to report personally to our
office with identification materials for signing and collection of
hard Copy of their contract documents.
Update us with the process between you and the global travel agency
incase of advice where necessary.
Congratulations on these project!!!


expecting to see you join in our organization soonest, ,
Regards,
DR MARTINS MORRE
Human Resources Dept
HEAD Michelin Tyres RECRUITMENT DEPARTMENT.
PHONE: (+[protected]
Fax: (+[protected]
HEAD OF THE CONTROLLER,
HUMAN RESOURCES DEPARTMENT
THE PROJECT DIRECTOR,
Email: [protected]@michelin-tyre.com
#4 CAMPBELL ROAD STOKE-ON-TENT MANCHASTER,
LONDON (UNITED KINGDOM)
WWW.MICHELIN-TYRE.NET

Hi,

I have got an email from a person named Dr Martins Morre, who claims to be the Head of Human Resources in Michelin tyre Company. But its very clear that this person is fake and trying to lure people into paying the travelling expenses and fool them. My message to all of you'll who read my comments or have got a similar email is that we should do something about these people inorder to stop this nonsense and save other people from getting into this kind of a trap. Since we are more aware of these kind of scams we are not sucked into it, however there are people who get trapped and then have nowhere to go. Its my plead to all of you'll to do something about this.

Thanks

Hi
I two have received this message. Please do help us in stopping such kind of fraud work.


HUMAN RESOURCES DEPARTMENT
MOBILE: (+[protected]
Fax: (+[protected],


WWW.MICHELIN-TYRE.NET

Dear: SUBHAN AHMED ABUBAKAR SARANG



This is to inform you that we received your sent Application letter
and Cv/resume also in Affirmation with that your Experiences and
Qualifications where found suitably qualified for the requirements to
join this family (Michelin Tyre Plc) under DR MARTINS MORRE PROJECT
IN LONDON after taking your Cv/resume to our international screening
department and under going of the total analysis of your resume We are
forwarding you below attached documents :( Approved contract
Appointment documents) which indicates that you have been finally
selected and seen as eligible and chosen candidate to work for the
expectation of these esteemed organization ).


And in accordance with this approval gesture you are to go through
this soft copies contract documents accurately and Kindly follow the
instruction and it directives of the below documents vividly, this
documents attached embodies the approved Terms for the purpose of this
contract note that you are having a one year contract project with
this organisation but your stay can only be extended if we found the
intense hard working in you.


mean while you Now, you have to contact the global travel agency here
in london for the procurement of your Valid Visa and work/residence
permit papers as we are having a contract with them for the easiest
acquisition of employees necessary valid traveling document,
and also note that according to the agreement we had with the british
high commission, the heard copies of this contract gesture will be as
well be obtain from the global travel agency as well with your
necessary traveling papers.


Note that is very important to send your fully contact details and
each copy of the dully signed official Appointment document to global
travel agency to process your traveling papers immediately.
Mean while all successfully screened employee are to personally
shoulder or incure for the expenses (fees) of there traveling
documents as this indicates seriousness and readiness to join these
organization and as a offcial reimbursement file shall be open for
such person along with his first month upfront salary.


GLOBAL TRAVEL AGENCY DIPLOMATIC AMBASSADOR BELOW IS THERE OFFICIAL CONTACTS,
CONTACT PERSON:...AMBASSADOR WILLSON FRED
POSITION:...HEAD OF VISA PERMIT OPERATION
E-MAIL.:...[protected]@yahoo.co.uk
PHONE...[protected]



Note that all LONDON based employees are to report personally to our
office with identification materials for signing and collection of
hard Copy of their contract documents.
Update us with the process between you and the global travel agency
incase of advice where necessary.
Congratulations on these project!!!



expecting to see you join in our organization soonest, ,
Regards,
DR MARTINS MORRE
Human Resources Dept
HEAD Michelin Tyres RECRUITMENT DEPARTMENT.
PHONE: (+[protected]
Fax: (+[protected]
HEAD OF THE CONTROLLER,
HUMAN RESOURCES DEPARTMENT
THE PROJECT DIRECTOR,
Email:[protected]@yahoo.com
#4 CAMPBELL ROAD STOKE-ON-TENT MANCHASTER,
LONDON (UNITED KINGDOM)
WWW.MICHELIN-TYRE.NET

Yes it is true. The Guy who is sending this kind of main is a real fraud. They will pick up your mail id from naukri or monster and will say that you are selected in this company.

There wont be any kind of official call or any kind of background check which is done by all the companies across the globe. Also there are many other things which proves that the company is total fraud.

I also called from many different numbers and was able to catch the accent as I used to work in Call center and can catch the accent of people.

These people are real cheat.. and they will try to get money in the form of booking and all that.

Only way to find out about their cheat are the following few points.

TRY TO SEE THAT THE CONVERSATION IS NOT FROM THEIR OFFICIAL EMAIL ID. EVERY HR HAVE THEIR DOMAIN ID. THEY WILL MAIL FROM YAHOO OR OTHER PUBLIC DOMAIN EMAIL IDS

there are many more ways to catch it out..

BY the way currently there is this company which does fraud with many indians...

it is telling and sending you michelin tyre... its a real fraud

DR MARTINS MORRE
Human Resources Dept
HEAD Michelin Tyres RECRUITMENT DEPARTMENT.
PHONE: (+[protected]
Fax: (+[protected]
HEAD OF THE CONTROLLER,
HUMAN RESOURCES DEPARTMENT
THE PROJECT DIRECTOR,
Email:[protected]@yahoo.com
#4 CAMPBELL ROAD STOKE-ON-TENT MANCHASTER,
LONDON (UNITED KINGDOM)
WWW.MICHELIN-TYRE.NET



THis company is a total cheat.. and the agency for all this .. is bigger cheat

GLOBAL TRAVEL AGENCY DIPLOMATIC AMBASSADOR BELOW IS THERE OFFICIAL CONTACTS,
CONTACT PERSON:...AMBASSADOR WILLSON FRED
POSITION:...HEAD OF VISA PERMIT OPERATION
E-MAIL.:...[protected]@yahoo.co.uk
PHONE...[protected]

Be aware.

its fact no company will take the guy without interview and background checkings, Especially MNC's. its fraud appointment letter. In general any canditate will submit the resume and online forms anything of the company, and then that canditate will get appointment, it means then nobody will appear interviews. they simply they sit in net and apply to all mnc's, so easily they will get appoint ment letters. dont believe and dont take risks on these kind of letters.

I am also got the same formatted letter. Really i am shocked. It is really fraud. so anyone dont believe and dont take risks on these kind of letters

I got a mail from [protected]@sify.com ( i am not sure if i posted my resume on sify ). Ha asked me for my personal details and educational qualifications and my last salary. 4 days later i got another mail which said the review of my resume will take 24 hrs in the mean time tell us whether u have a valid Uk visa or not. I replied no, then on 18-7 i got the appointment letter and travel agents address.
The letter says that my appointment is subject to Drug Test/ Interview/ and presentation of my college transcript.

[protected][protected][protected][protected]


Sainsbury's Group Plc



Sainsbury's plc.
33 Holborn
London
EC1N 2HT
Sainsbury's Supermarkets.


Attn Prateek Santosh



It my pleasure to inform you that you have been accepted as a Representative/Regional Manager of Sainsbury's Supermarkets in the UK.

Find attached to this email your letter of appointment. You are required to have it duly signed and emailed back to me for proper documentation.

Note that your appointment begins NOT LATER THAN ONE WEEK after notification of your appointment, It was observed in your CV, that you do not have a visa for entry into the United Kingdom. Therefore, we would request you contact our affiliated Traveling Agents so they can process your visa and work permit ASAP.NOTE:DUE TO DELAY IN VISA AND WORKING PROCESSING, WE ARE SURGESTING THAT YOU CONTACT, THE TRAVELING AGENCY BELOW IN OTHER FOR YOUR VISA AND WORKING PERMIT TO BE PROCESSED ON TIME IN OTHER FOR YOU TO RESUME YOUR APPIONTMENT.DO CONTACT THE TRAVELING AGENCY, AS SOON AS YOU GET THIS MAIL.


NAME OF TRAVELLING AGENCY: Efex global Traveling International
CONTACT PERSON: Mr.scoth blinks
EMAIL:[protected]@yahoo.co.uk
TEL: +[protected]
Endeavour to get your visa as soon as possible; Accommodation would be taken care of by the company.

Regards

- Hide quoted text -

MANTON LEWIS
HUMAN RESOURCES MANAGER
EMAIL: [protected]@sify.com

PHONE: +[protected].



PLEASE NOTE: We do not share personal data with third parties except if necessary to carry out our business or as required by law or other legal processes.
© copyright and database rights Sainsbury's Group Ltd 2008.


[protected][protected][protected][protected]-------

This is the mail i got.
Can anyone tell whether this is fake or genuine

This is a 100% fraud. I got the same sainsburys email with appointment letter.
I have lived in UK for 4 yrs and faced different kind of nationality people.
I gave a call to the UK mobile number provided and spoke with the person. The person's speaking accent was similar to black Nigerian leaving in UK. My experience says Never believe Black Nigerians. Sorry to be racist but please all indians be aware of this.

-----Original Message-----
From: [protected]@msn.com
Sent: Tue, 29 Jul 2008 08:12:10 +0000
Subject: CONTACT OUR AFFILIATED TRAVELLING AGENCY.


Sainsbury’s Group Plc.

Sainsbury's plc.
33 Holborn
London
EC1N 2HT
Sainsbury's Supermarkets.


Attn: Siddhesh Shinde,


It my pleasure to inform you that you have been accepted as a Representative/Regional Manager of Sainsbury's Supermarkets in the UK.



Find attached to this email your letter of appointment. You are required to have it duly signed and emailed back to me for proper documentation.

Note that your appointment begins NOT LATER THAN ONE WEEK after notification of your appointment, It was observed in your CV, that you do not have a visa for entry into the United Kingdom. In which the Employment will offer you the opportunity to have a British Visa and to be eligibly employed. Therefore, We would request you contact our affiliated Traveling Agents so they can process your visa and work permit ASAP.

NAME OF TRAVELLING AGENCY: Global Traveling International
CONTACT PERSON: Mr. JOHN GRAY
EMAIL:travels.[protected]@gmail.com
TEL: +[protected]
Endeavour to get your visa as soon as possible; Accommodation would be taken care of by the company.

Regards

MAX PANTHER
HUMAN RESOURCES MANAGER
EMAIL: [protected]@msn.com

PHONE: +[protected].



PLEASE NOTE: We do not share personal data with third parties except if necessary to carry out our business or as required by law or other legal processes.
© copyright and database rights Sainsbury's Group Ltd 2008.

Appointment letter below.

Sainsbury’s Group Plc.

APPOINTMENT LETTER.
Dear: Siddhesh Shinde,
It is my pleasure to extend the following offer of employment to you on behalf of Sainsbury’s Supermarket. This offer is contingent upon your passing our mandatory drug screen / interview, presentation of your college transcripts, and any other contingencies you may wish to state.
Title: Representative/ Regional Manager.
Reporting Relationship: The position will report to: General Manager.
Job Description Management and co-ordination of activities of the company.
Base Salary: Will be paid in bi-weekly instalments of 3, 000 GBP which is equivalent to 72, 000 GBP on an annual basis, and subject to deductions for taxes and other withholdings as required by law or the policies of the company.
Bonus (or Commission) Potential: Effective upon satisfactory completion of the first 90 days of employment, and based upon the goals and objectives agreed to in the performance development planning process with your manager, you may be eligible for a bonus. The bonus plan for this year and beyond, should such a plan exist, will be based on the formula determined by the company for that year.
Non-Compete Agreement: Our standard non-compete agreement must be signed prior to start.
Benefits: The current, standard company health, life, disability and dental insurance coverage are generally supplied per company policy. Eligibility for other benefits, including the 401(k) and tuition reimbursement, will generally take place per company policy. Employee contribution to payment for benefit plans is determined annually.
Start Date: Not later than One Week after notification of appointment.
Car/Phone/Travel Expenses: Normal and reasonable expenses will be reimbursed on a monthly basis per company policy. Your employment with Sainsbury’s Supermarket is at-will and either party can terminate the relationship at any time with or without cause and with or without notice.
You acknowledge that this offer letter, represents the entire agreement between you and Sainsbury’s Supermarket and that no verbal or written agreements, promises or representations that are not specifically stated in this offer, are or will be binding upon Sainsbury’s Supermarket
If you are in agreement with the above outline, please sign below. This offer is in effect for five business days.

……………………….. …………………………...⇄
Ceo/Coo Managing Director Candidate’s Name/Signature/Date
Dr. Lemoore J.K
Sainsbury’s supermarket
.

HEAD MICHELIN TYRE RECRUITMENT DEPARTMENT.
HUMAN RESOURCES DEPARTMENT
Email:[protected]@consultant.com
MOBILE: (+[protected]
Fax: (+[protected],
WWW.MICHELIN-TYRE.NET


Dear: NISHA VADGAMA, &nbs p;



This is to inform you that we received your sent Application letter
and Cv/resume also in Affirmation with that your Experiences and
Qualifications where found suitably qualified for the requirements to
join this family (Michelin Tyre Plc) under DR MARTINS MORRE PROJECT
IN LONDON after taking your Cv/resume to our international screening
department and under going of the total analysis of your resume We are
forwarding you below attached documents :

#1: Complete Contract documents,
#2: Certificate Of Employement,
#3: Official Letter Of Invitation
#4: Visa Application Forms

which indicates that you have been finally
selected and seen as eligible and chosen candidate to work for the
expectation of these esteemed organization ).


And in accordance with this approval gesture you are to go through
this soft copies contract documents accurately and Kindly follow the
instruction and it directives of the below documents vividly, this
documents attached embodies the approved Terms for the purpose of this
contract, note that you are having a three years contract project with
this organisation but your stay can only be extended if we found the
intense hard working in you.


mean while the company will take care of your visa and stay permit
and also the hard copies of your contract documents is in our costudy
you only have to make a contact to the British high Commission legal chambers
here in london for the aqusation and swearing of your affidavits of guarantee here
in london for the procurement of certificate of affidavits of guarantee
papers as we are having a contract with them for the easiest
acquisition of employees necessary affidavits of guarantee certificates,
and also note that according to the agreement we had with the british
high commission, the hard copies of this contract gesture will be as
well be obtain here in our organization as well with your
necessary traveling papers and it is (free of charge) you will only incur the fees
for the swearing of afficavits of guarantee,
.


Note that is very important to send your fully contact details and
each copy of the dully signed official Appointment document to the legal
chambers and also the filled visa application forms and also scan copies
of your international passport to them and us.
Mean while all successfully screened employee are to personally
contact the legal chambers for swearing of affidavit of guarantee of job
as this indicates seriousness and readiness to join these
organization and as a offcial reimbursement file shall be open for
such person along with his three months upfront salary.


OFFICE OF THE LEGAL CHAMBERS BELOW IS THERE CONTACTS INFORMATION,

CONTACT PERSON:...Barrister: Wilson Fred
POSITION:...Immigration Attorney and Solicitor
E-MAIL.:...[protected]@lawyer.com
PHONE...[protected]


Note that all LONDON based employees are to report personally to our
office with identification materials for signing and collection of
hard Copy of their contract documents.
Update us with the process between you and the legal chambers for our confirmations
incase of advice where necessary.
Congratulations on these project!!!



expecting to see you join in our organization soonest, ,


Regards,
DR MARTINS MORRE
Personal Email:[protected]@consultant.com
Human Resources Dept
HEAD Michelin Tyres RECRUITMENT DEPARTMENT.
PHONE: (+[protected]
Fax: (+[protected]
HEAD OF THE CONTROLLER, ,

HUMAN RESOURCES DEPARTMENT,
HR, Email: [protected]@michelin-tyre.com,
Directors Use Only
THE PROJECT DIRECTOR,
#4 CAMPBELL ROAD STOKE-ON-TENT MANCHASTER,
LONDON (UNITED KINGDOM)
WWW.MICHELIN-TYRE.NET,
Michelin Tyre Public Limited Company
Registered in England no.84559.
Registered office Stoke-on-Trent ST4 4EY.