[Resolved]  LG Washing Machine — Machine not working since 27th Feb 08

LG Washing Machine — nobody has come for last 6 days to install or give demo on the newly purchased machine

i had purchased the fully automatic washing machine on the 02nd of may 2008. till date nobody has turned up to install the machine and give a demo, inspite of my repeated calling them. i must say that the response is close to pathetic .i think i have gone for a wrong brand just because it can not provide me after sale service.can any remedial action be taken for the same or do i have to raise the level. thanx

LG Washing Machine — Machine not working in rains

we have paid money for repairs of my washing maschine about 4 weeks back. we were promised that the fault will be rectified withn 8 days. there in no response frm the authorised service centre in Kolhapur. nither they tell us the exact date of receipt of the part which can be fitted & the machine can be on. Mr. dhananjay Desai had promised me that he would look in the matter & do the needful positively by Wednesday i.e. TODAY. On me telephoning him, he says not yet may be withn two days.
How can we do without Washing maschine in rainy season like thisHope something will be done
DILIP KADAM
Cell No. [protected]

LG Washing Machine — washing machine not working

I HAD PURCHASED A LG WASHING MACHINE AND WITHIN A WEEK IT HAS GOT SPOILT. I LODGED A COMPLAINT ON[protected] MY COMPLAINT NO IS CO 9A2825167
TILL TO DATE NOBODY HAS RESPONDED. BEING A REPUTED COMPANY IS THIS THE TYPE OF SERVICE YOU PROVIDE AFTER YOUR PRODUCT HAS BEEN SOLD
PLEASE SEND YOU PERSON ON TEUSDAY 12-01-10 AT THE FOLLOWING ADDRESS OR ELSE I WILL TAKE BACK THE WASHING MACHINE TO THE DEALER WHO SOLD AND TAKE BACK MY MONEY.
MY ADDRESS
C/O Mr VIJAY KUMAR ( MOBILE NO [protected])
VILLAGE BINOLA
POST BHORA KALAN
DISTRICT GURGAON
HARYANA
PIN NO 123124
ROOM NO 22 (CYRIL FRANCIS WHO IS LODGEING THE COMPLAINT. MOBILE NO. [protected] )

LG Washing Machine — LG Washing Machine Not working

LG Washing Machine - Not working

Details are as under:

LG Washing Machine M.No. 950

SNO W- 50.1031L09839

lg intello washing machine getting water continuesly from the tap, I think that the automatic water getting system is failed

Dear Sir,

I have Purchased LG Washing Machine fully automatic, top loading system, after warranty period machine was repaired not woking condition, purchase date is 01.12.2008.

I have asked for repair LG Washing Machine Customer Care Centre. vide Customer ref. No:[protected] dt 03.12.2010 & various dates are[protected],[protected],[protected], it is very poor response from your Service centre.

Service Centre Shreeji Engineering, person came after 13 days from 03.12.10 to 15.12.10, that service person says some push parts can be replaced, he says I will come with material next day.

I have called on 17.12.10, he says only for your machine repair i will not come, he says that area require another 6 to 7 customer complaint required otherwise i will not attend the same.

I am daily dialling phone call to Service Centre M/s Shree Engineering, Mr. Amit Bhai, Mobile No: [protected], [protected], [protected] .

Service attended Person Mr. Kalpesh Rathore Mobil No: [protected] now both are not lifting the phone.

My question is LG product after warranty period will not work or disposal item, after completion of warrnty period machine is not working.

In India LG product is very good name & and also Excellent product name, kindly protect the protect, this type of service centre destroy your business very shortly.

Kindly instruct to Service Engineer to attend my washing machine to be repaired in time.



Thanking you,

Yours faithfully,

K. Mani
mobile No: [protected]
mail id is [protected]@indiatimes.com

lg service is nothing but pure harrassment.

i have been talking to the lg customer service toll free number sice the last 2 days.i have not been getg any response on the same. every exec who picks up the call says the senior will call back but nothing is happening.
i spk at the call center ...kajal sardar at the call center has the audacity not to transfer the call .she kept repeatg the same thg for almost half an hour.later the call gets transfered to a team leader mr ramesh harijan the teamleader is another useless person. i dont know how does this company survive with such fools sitting to serve their customers.
he later transfers the call to shrikant balshinge.
he insults me by saying that i dont have a complaint number..........so he cant do anything....he doesnt even know the systems r down since 2 days.
he cant provide me with customer service head email id too..
my complaint num is rna[protected]
lg has now set a world record in customer harrassment..the company has become too big to handle their customers

smita

[protected]