[Resolved]  Mahanagar Gas Ltd Mumbai — APPLICATION FOR NEW PIPED GAS CONNECTION

Address:

Mumbai City, Maharashtra

I HAVE BOOKED A CONNECTION ON THE 8 TH OF SEPT 2011 AND I WAS TOLD THAT I WILL GET A CALL FRM MAHANGAR GAS BY THE END OF OCT 2011 BUT WHICH DID NOT HAPPEN , HENCE WHEN I CALLED UP ON THE 2ND OF NOV TO ENQUIRE I WAS TOLD CALL UP ON FRIDAY THAT IS ON THE 4 TH OF NOV WHEN I CALLED UP AGAIN I WAS TOLD THAT BY THE END OF NOV U WILL GET A CONNECTION AND CALL UP AT THAT TIME , NOW MY QUESTION IS DOES IT TAKE SO LONG TO ANSWER THE CUSTOMERS ISSUES WHEN THE PIPELINE IS ALREADY INSTALLED IN OUR BUILDING IN MIRA ROAD WHERE I STAY EVEN THEN I AM BEING TOLD THAT CALL UP NEXT TIME AND AGAIN WHN THE CONNECTION IS GIVEN IT WILL TAKE ANOTHER 3 MONTHS FOR THE GAS TO START WORKING AT OUR PLACE WHICH MEANS IN OOUR COUNTRY TO GET A LINE TAKES MORE THEN 6 MONTHS EVEN THOUGH WHEN THE LINE IS AVAILABLE , NOW WHY IS THIS HAPPENING AND IS THERE ANYONE WHO CAN HELP ME OUT OR WHERE SHOULD I LAUNCH A COMPLAINT AGAINST MAHANAGAR GAS FOR HARRASSING A CUSTOMER FOR NO REASON ,