Mahindra And Mahindra Complaints & Reviews

sir.from the very first day my Scorpio EX , PB 11 AZ 3009.is giving me problems,it stopped on the middle of road on the very first day after 32 km with no reason,they changed the piece after a hue and cry.then its dash board lid used to open without any reason,they repaired this after sixth visit,after few days there was creepy sound from the engine,then after keeping the car with them for four days they changed the water body,
now on first service i told them to install an antenna for FM radio, they installed antenna without any wire attached to the stereo and the height is with nuts bolts from the junk.i took all the photographs of the whole episodic, when i noticed the water drops from the roof , i took it to the nearest mechanic and came to know about this blunder,when asked at raj vehicles pvt ltd,they asked me to take the refund.
i purchased this car on 30 April 2012.kindly let me know what to do?
varun malhotra [protected]

Dear Sir,

I have submitted my PF withdrawal forms to my previous company Mahindra & Mahindra logistics Services Ltd and they have sent it to the EPF, Bandra office. Those documents are received by the office on July 4th 2012

It is almost forte four days over, but still the amount is not deposited into my account.

My PF number is: MH/BAN/0125073/000/0001801
Please process my withdrawal application as soon as possible.

Sir,

We have purchased a XYLO OR02BY-2406 from your dealer UTAK AUTOMOBILES, Bhubaneswar dated 23/05/2012

Invoice No: INV13C000341 Chassis Number: B2M48884 Engine Number: JHBHM60756 Serial No: B2M48884 after

delivery we came to know about 4(four) dent on top of the vehicle.

It is already informed to Mahindra & Mahindra (When Mahindra people phoned us within 3 or 4 days from the

Date of purchase).

Few days back, My Ten year old daughter was injured in side the vehicle at night. She told us here is a

piece of glace. Next day we came to know more than hundred of glass pieces are in side of vehicle. We have collected

glass pieces through vacuum cleaner, Colour of dash board look likes ( not like New Vehicle ).

We doubt , dealer has delivered us accidented vehicle to us or most probably, previously it was with

another person. Kindly see the matter directly because we do not have faith on dealer.

Kindly do the needful & oblige.

Thanking you.

Yours faithfully,
For INDUSTRIAL GAS CO., 40/41, NH-5, RASULGARH, BHUBANESWAR – 7501010

Ashok Kumar Bhagat (Mob: [protected] / [protected])

I bought a brand new Mahindra Scorpio EX model on 8th August 2011. From the next day I was getting issues on the vehicle. My vehicle suddenly stops in the middle of the road and doesn’t move an inch. Over three times I had to bring the vehicle home with help of other vehicles. Two times I reported the complaint to my dealer and they get it rectified. On 14th of this month I was travelling with my family and suddenly the vehicle stopped. We escaped from a major accident.
After buying a brand new Mahindra vehicle, I feel cheated by the company. I feel cheated as my expectations got thrashed and the company failed to deliver to normal expectations from such a prestigious brand. I have sustained mental harassment, financial losses and wastage of time. I feel like i have bought a second hand vehicle in pathetic condition. Now I want to get my vehicle replaced or money back with compensation for the mental torture I have gone through. I have decided to take the matter to consumer court if my vehicle is not replaced or refunded.

Details of the vehicle are given below :

Model : Mahindra Scorpio EX 2.5
Vehicle Reg Number : KL 31 C 8862
Engine Number : GMB4F10735
Chasis Number : MA1TA2GMKB2F51647
Date of purchase : 08th August 2011
Dealer : T V Sundaram Iyengar & Sons Pvt Ltd., Alleppy, Kerala
Customer Name : Mohan K
Contact number : [protected]/ [protected]

Hi,
I have bought scorpio sports model in 2005 (Chassis No: 80598).
Recently in feb 2012, I was advice to change my headlight control switch (combi switch with hazard part no 1105DA0031N) during service, which I agreed. But as spares were not available they could not change it. Till date they are not able to get the spares, now every week I call Narshima from India garage ([protected]) to check on the availability, still they have not got the headlight switch which make driving at night dangerous.

I have sent mail to M&M(Nisha Goradia and Pradeep Periasamy) on this but no positive action is taken. I want to book M&M for this deficiency in service as they are not able to get the required spare to repair the vehicle.

Thanks,
Shyam

I have purchased Xylo E8+ from MPL automobile Agency (P) Ltd, Chennai.
The vehile was delivered to me on Friday (19/3/2008) evening. I am fully satisfied with the dealer with their service.

After delivery I have noticed that

1. the delivered vehicle had run around 370KM while delivery.
2. The right side back door gasket torned out.
3. The inter cooler fins on the engine were damaged.
4. Back door manual lock is not working.
5. Back door child lock is not working.
6. The back pumper has finger prints impressed in wet paint.
7. Scratches in the back pumper.
8. No plastic wrappers in front and back captain seats and some of the handles.
9. We need to press the fuel lid cover while pressing the electric switch provided in driver seat to open fuel lid. It is not pop out while I press lid open switch. This is the case in manual open switch also.
10. Dry mud in driver seat carpet. This is a summer, so, no reason for dry mud in a new car.
11. Dry mud in under chassis in all four wheels.
12. Scratches and muds in door plastic flashings provided at the bottom.

All these are the defects I found in my visual test in next day light.

Because of my belief on your quality, I did not checked the vehicle before delivery. But Now I feel that I could have checked the vehicle even though it is produced by a good manufacturer and its appointed dealer.

Please advice me that what to do now. The showroom persons told me that the KMs run was most common in all Mahendra vehicles. Is it common to all your vehicles?

Will you do test drives in factory on all vehicles or Will you deliver test droved vehicle to customers?

Are you admitting your dealers to deliver their used cars to customers as a new one?

This is my first buying experience in India from a India's number one diesel vehicle manufacturer. I had proud of buying a quality vehicle from a Good manufacturer. But after seeing the vehicle the impression I got is, just I bought a second hand car as a new car.

I am waiting for your early reply.

Best regards
P.Karthikeyaraja

I HAVE PURCHASED DURO DZ 125 FROM JAMMU DEALER NAME KRISHNA MOTORS, GREATER KAILASH THREE MONTHS BACK ON 14 MAR 12, BUT THEY ARE UNABLE TO PROVIDE ME REGISTERATION CERTIFICATE (KRISHNA MOTORS) .NOW IT IS 03 MONTHS PAST AND I AM UNABLE TO DRIVE THE VEHICLE WITHOUT RC BOOK. THEY HAD TAKEN THE MONEY AND ALL REQUIRED PAPERS DURING PURCHASE OF VEHICLE. I AM AT PRESENT WORKING IN GUJRAT (KANDLA PORT) AND CANNOT UPDOWN TO JAMMU SO MANY TIMES. SO PLS DO SOMETHIG I[censored] CAN.
THANKS



MOBILE NO P [protected](GUJRAT)
____________ [protected] (JAMMU)

hello sir
main omprakash arora bina main rahta hoon main 05-jan2012 ko narmada motors hosangabad se bolero purches ki thi maine uska ragistration taxi main sagar r.t.o. se karya tha jiska no.m.p.15 T2288 hai mujhe abhi tak refund nahi milla hai

Sorry to say my vehicle no PB10CS2940 is standing in co. premises from last 6 days and no one is taking care of my vehicle. If the company is not having the sclied labour then please return my vehicle i will get it repaired out of the co. Daily i am reciving the calls from the co. person giving some silly excuse or other and trying to make me fool.Is it fair on your part that they are delaying it for nothing.Today i am not sure what they are doing with my vehicle from last 6 days to prove themselves right.
Sir it is my humble request please deliver the vehicle as it is that is in earlier stage without replacing the parts.

dear sir,

i have submitted all the documents in your office in jai plaza ggn nd they told me that they will give the d o next day bt till 1 week they were making me fool &1 o[censored]r employee said that ur loan cannot b approved because ur father name is in civil bt they knew it before also ........so i just want to know that is there any this kind of rule ...because he was asking for 5000 rupees to approve the loan ..........kindly see this






regards
vicky

The cable which holds the step - in tyre broke on the way while driving and not noticed by the driver. Some body on the road shouted at and informed about the incident.
If this would had happened on a high way and some other vehicle following imagine the impact.
Most worrying part is even though this was informed to M&M no action was taken so far. Even a mail was sent about 15 / 20 days back for no response !.
Still one more chance being extended before going to media. I feel strongly this is nothing but a design mistake and utter neglegience by the manufacturer.

On 31st may i felt minor problem in clutch, my vehicle no PB10CS2940 and was taken to the Modern moters ldh for repair.The agency person after checking told that the cylender has to be replaced.Imejeatly the item was replaced.After tfe replacement i felt some problem when asked to the superviser he brefed that after running some kms it will automatically adjust.After some time on 06th june i again lodged the complaint regarding the same and the replaced cylender is not smooth and need attention but no body responded.So on 10th june again a complaint was lodgedat the headquaters .On 12th june the vehicle has been taken back to the co premisses.
Now the manager and the superviser of repairs are telling that the clutch plates has to be overhauled and for that a additional expenditure of 11000/- you have to bear.When asked why they replied earlier the siperviser has done his own now this time let me do.I wonder on what basis Co. machenics are working as the are getting traning on my vehicle.I feel i am been cheated by the co mechanics and they are trying to enhance the bill unnessarily.
So i reqiest the vehicle may please be returned back along with my old cylinder and my payment should be refunded as they are not co. persons are not capable of repairing my vehicle.

I have a scorpio sle purchased in 2010, and i faced a big problem with it and avoid to drive it, because that is frequently heating due to some technical fault since i purchased,
So, I had told the BHASIN MOTOR service centre to check what was the problem. The service centre expert had tested my car with long drives and returned the car to me saying that there was NO PROBLEM, but still the problem is same as earlier.
Ph:[protected]

About 10 months ago,I had purchased Mahindra Xylo Celebration Model(WB06G4997) from Royal Motors(Prestige Height, 135 As.P Mukherjee Road, Kolkata, West Bengal, 700026 ,Ph[protected] and I am highly dissappointed with their services.
Firstly,the AV charger of the car was defective from day one.I have sent the car to service center 5 or 6 times,but still the part is not replaced.
Everytime the car was sent to service center,they told that the part is not availabe in the company.
Secondly,when had sent the car to them for the second free service,they just told that my time for servicing had lapsed because the the duration of the second free service is 8 months from the purchase date.I had sent the car on the 9th month,altough in those 8 months i had sent the car to them 5-6 times but they did not asked for servicing.
I would like you to help me with this matter.
thanking you,
Dinesh bansal
[protected]

It is not understood why the problem comes again and again of the clutch in a very short time.I request the co. to handle it professionaly as it is very serious mater.My vehicle xylo no.PB1OCS 2940 is always been servised by the co. dealer.It is also intimeted that i had requested in writing to both the dealers at ludhiana to replase some of the plastic parts which where damaged due to miner wear and tear but the dealers have not heeded to my request. Requsted to direct the dealer to attend the above problem.

Dear Sir

I would like to complain Regarding my Mahindra Xylo Tires . during driving in the city suddenly front right side tires burst. i also remind you my vehicle is new hardly one month before i had purchased it from A automovers pvt.ltd. faizabad road lucknow near HAL . how its happen ? company should give answer and claim so that i had applied for change my tires but they have rejected it and they are saying its happen due to some other reason. so that i want your help to solve this issue . if possible please help me and do the need full soon .

Regards
Anurag Singh
c-1037/3 indira nagar lucknow
mn.[protected]

Resp. Sir/Mam,
I am Mrs.Sukhjeet kaur residence at Malout,Dist.Muktsar,Punjab.I had purchased Maruti-800
and financed from Mahindra and Mahindra finance ltd, branch at Bhathinda(Punnjab)
in year sept,2006 (Agreement no.503009) and which was matured in Aug,2011.I had paid all
the 60 installments with my own responsibilty and on the time.
But I have charged Rs.6070 penalty due to the non-payment of 3rd installmenat in nov,2006.
Actually I had paid this installment which was not updated to my account.
My son Amrinder Singh consulted about this with branch manager Mr.Rajesh Kakkar but he said
that you have to pay the panalty.
Actually sir/mam this was the mistake of the branch that they had not updated my account.
I had paid 3rd installment dated 28/11/2006 and now submitted the photo copy receipt to Mr.Rajesh
Kakkar but he did not bother about it and made no enquiry for this.
I had paid this installment again to this branch Rs.3550 and not able to pay the penalty.
Please make a enquiry for my complaint and refund my Rs.3550 with the cancellation of penalty.
And the contact number of manager Mr.Rajesh Kakkar is [protected].

My vehicle no. DL4CNB3571 is covered under extended warranty. Of late the Air conditioning system is giving some problems. It was got repaired in June, 2011 when condenser was changed and again in March, 2012 when the cooling coil was replaced under warranty. When recently started using the Car AC, it was frequently tripping and it was taken to Sri Durga Automobiles on 02.05.2012, from where regular servicing and repairing of the car is being...

Manufactoring Diffect on newly purchaed Vehicle

Sirs,

My Name is PRASAD G. RAJPURKAR, employed in Boisar, TAPS.. Recently I bought a Xylo D4 from GLOBAL GALLARIES SHOW ROOM, BOISAR on 1st April, 2012.

After 15 days and 2000 km of my ownership my central locking system was not working and they are replaced me that.

On 24th April, we are going for our family function on return journey my clutch plate was failed. They are told me that I have push the clutch and drive. Pl tell me that the new vechile which was tested how its possible that within 3000 km clutch plate may be damaged. I have full doubt that that is the manufacturing defect.


Let me have my humble doubts on my past experiance

1. Do I have to pay the listed price to buy a diffective car
2. How far the quality control of Mahindra and Mahindra can be reliable,
3. Why the PDI did not find out this error
4. Since I am dipressed from the show room people first and the
vehicle make me desperate later, what is the meaning of customer
satisfaction.
5. How can I be confident on a new product on road from Maihndra.
6. Being a consumer, It is my right to protect my interests even if I
have to use the help from authorities, at this early stage of Xylo,
dont you think it will affect the sales.


Being a buyer of Xylo D4 from Mahindra & Mahindra through GOLBAL GALLERIES, I belive
I have my rights to make sure that the quality of the product wHich I
purchased is the best to its value. So please advice & guide me to conclude the matter in a very amicabily.

best regards

PG RAJPURKAR,
TYPE C-5/1, ANUVIKAS COLONY,
TAPP 3&4 TOWNSHIP,
BOISAR, MAHARASHTRA,
MOBILE NO. [protected]

Dear Sir,
We herewith bring to your notice that we had booked a Bolero Pickup FB BS3 on 12/10/2011 by paying Rs.10,000/- as the booking amount. Subsequently we were informed by your Marketing Executive that the vehicle we booked is in great demand and the tentative date of the delivery will be more than three months and we should not wait for the vehicle and purchase Force Motors vehicle if we needed the vehicle immediately. We were very surprised with the behavior of your representative. We got a feeling that he must be having some under hand dealing with Force Motors. But we purchased two vehicles from Force Motors because we were in urgent need for the same. Further since we needed one more vehicle we kept on corresponding with your office by telephone about the vehicle we had booked but there was no response from your side.
Recently on 15/04/2012 we once again enquired about our vehicle and we were told by your showroom staff (Miss Sunitha, Miss Rekha and Mrs. Pinto) that the vehicle has arrived and the rate has increased by Rs.15,000/-, but we will get our vehicle at the old price ( the Price when we booked the vehicle). Initially they told us to draw a DD for Rs.5,45,003/-Later they informed us that we have to pay extra for the speed governor which was not included in the price while quoting the rate. They issued us a new proforma invoice in which they had mentioned body building charges. They later said that the Body Building Charges was actually the charges for speed governor and the DD amount including Speed Governor was Rs.5,67,003/- after deducting Rs.10,000/- booking amount which was Rs.30,000/- more than the amount quoted on 20/10/2011. On bargaining they informed us that the prices have hiked again by Rs.8000/- and we are the only customer to get the benefit of Rs.8000/-. To find out whether the rates have increased or not we contacted Miss Rekha through our sister concern Atul Associates and the price quoted by her had no difference in the rates quoted to us and the rates are not going to increase further.
We have a strong feeling that there is some kind of internal commission business running between your staff and Force Motors and they are trying to persuade the Mahindra customers to go for Force Motors vehicle. We have lost faith in your firm and your staff hence we are cancelling our booking and we request you to kindly refund our booking amount of Rs.10000/- paid to you as per the receipt No.81306 dated 02/11/2012.