[Resolved]  Maruti Suzuki — manufacturing defect

MANUFACTURING DEFECT IN SX4 . SEVERAL REMINDERS TO MARUTI BUT DO NOT RESPOND . ITHINK MARUTI CANNOT MAKE SEDANS HENCE DOES NOT HELP . ALL WHO READ THIS MESSAGE DO NOT BUY SX4, IT IS FULL OF DEFECTS .
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Aug 14, 2020
Complaint marked as Resolved 
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I purchased Maruti Suzuki Alto K10 three months back. The vehicle is defective. It rumbles even on a smooth road. I contacted the sevice person a number of times but they are not able to rectify the problem. Even after three months of purchase the problem still persists.
Registration No: KL 26 B- 3957 with Chassis No: MA3EWDE1S00216755 and
Engine No: K10 BN 1362146.
I have purchased the above referred car from your dealer, Popular Vehicles And Services LTD, Kottayam, (Pathanamthitta showroom), believing the words spoken by the sales agent on behalf you and your dealer. I was made to believe that your company makes best small cars in India and above referred Maruti Wagon R car is one of the best products in the small car segment. The sales executive made me believe that said wagon r car is made of quality materials which assure durability and stability. You are here by informed that on[protected], while the car driven in a straight smooth road, left wheel drum of the car broke and car was turtle down, there by the entire car was damaged. By god’s grace my son who was driving the car was saved without much injury. The car met with the accident since the wheel drum was broken and the same is a clear example o[censored]se of inferior quality of material for the making of car. The wheel drum is claimed to be made of best quality cast iron. Even if the car is repaired, I am not in a position to believe that the same will not be repeated since it is proved that the car is made of inferior quality goods. The car is only 4 years old and the same was maintained by me in an excellent manner. The insurance coverage for the car will not wipe of my loss and uncertainty in future. In these circumstances I call upon you to show your positive response being a reputed car maker in India and request you to replace the car with another car. You may consider this as a notice and take positive action without fail. I once again remind you that a repaired car will not meet my demand made here. Otherwise I will be constrained to take further action at your risk and cost. I am herewith attaching the photos of damaged car with broken wheel drum.
Regards,
K. Muraleedharan pillai.
Vasantham, ThuvayoorSouth.P.O
Kadampanad, Pathanamthitta(dist)
Kerala.PIN-691552
e mail-sreejith.[protected]@gmail.com Mobile-[protected]
From,
Muraleedharan pillai. K.
Vasantham
Thuvayoor South.P.O
Kadampanad (via), Pathanamthitta (dist)
Kerala.PIN-691552
E-mail:- sreejith.[protected]@gmail.com.
To,
The Authorized officer,
Maruti Suzuki India LTD
Sir,
Sub: Replacement of Maruti Wagon R Car.
Ref: Registration No: KL 26 B- 3957 with Chassis No: MA3EWDE1S00216755
and Engine No: K10 BN 1362146.

I have purchased the above referred car from your dealer, Popular Vehicles And Services LTD, Kottayam, (Pathanamthitta showroom), believing the words spoken by the sales agent on behalf you and your dealer. I was made to believe that your company makes best small cars in India and above referred Maruti Wagon R car is one of the best products in the small car segment. The sales executive made me believe that said wagon R car is made of quality materials which assure durability and stability. You are here by informed that on[protected], while the car driven in a straight smooth road, left wheel drum of the car broke and car was turtled down, there by the entire car was damaged. By god’s grace my son who was driving the car was saved without much injury. The car met with the accident since the wheel drum was broken and the same is a clear example o[censored]se of inferior quality of material for the making of car. The wheel drum is claimed to be made of best quality cast iron. Even if the car is repaired, I am not in a position to believe that the same will not be repeated since it is proved that the car is made of inferior quality goods. The car is only 4 years old and had run only 12597 Kms and the same was maintained by me in an excellent manner, periodically serviced only by Maruti authorized service centres. The insurance coverage for the car will not wipe of my loss and uncertainty in future. In these circumstances I call upon you to show your positive response being a reputed car maker in India and request you to replace the car with another car. You may consider this as a notice and take positive action without fail. I once again remind you that a repaired car will not meet my demand made here. Otherwise I will be constrained to take further action at your risk and cost. I am herewith attaching the photos of damaged car with broken wheel drum.


Regards,

K. Muraleedharan pillai. [protected]

Gold coin business, is it a cheating?

I purchased one swift dzire from popular kothamangalam. They offered 2 gram gold coin. I took delivery of car one month back. When I they say different - different excuses. I do not know what is happening. l like to know that.

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