[Resolved] Maruti Suzuki India Ltd — Bad Service

AmanU2

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had submitted my car (Wagon R) for servicing my mistake that I gave them the car with a full tank of petrol, I had done 4 k.m. after refuelling. The car was taken by the service centre and then home delivered after service and doing some 25 additional kilometers but the fuel levels were below half levels.

When I contacted the service centre manager at Spectra Motors Ghatkopar, his attitude reflected to be of absolute aloofness and did not have clue, all he could say was that when the car was taken for service its fuel levels were at 3/4 and still did not have any explanation of the fuel level being below half even if the original levels were at 3/4 as he was saying (whic is not the truth).

Please beware the staff at Spectra motors as this is the second such incident that I have faced here along with always inflated bills almost 40% above estimates.

Regn UP -16 H 5535

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Aug 13, 2020

Complaint marked as Resolved

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Comments

VIJENDRA CHAUHAN

from Chennai, Tamil Nadu

MARUTI SUZUKI INDIA LIMITED — BAD SERVICE

I HAD GIVEN MY CAR FOR REPAIRS AT KATARIA DEALERSHIP PIPLOD SURAT. 10 DAYS HAVE GONE BY BUT THE WORK IS NOT DONE. THE WORK WHICH SHOULD HAVE BEEN DONE IN ONE OR TWO DAYS IS TAKING SUCH A LONG TIME. THE DEALER IS NOT BOTHERED NOR IS THE COMPANY. I HAVE RAISED COMPLAINT ON MARUTI SUZUKI WEBSITE BUT LIKE THEIR DEALERS THEY ARE ALSO NOT BOTHERED.
THESE PEOPLE ARE SIMPLY HARRASING THE CUSTOMERS.

VIJENDRA CHAUHAN
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csvora

from Mumbai, Maharashtra

MARUTI SUZUKI INDIA LIMITED — bad servicing

on 6th august-10 i have given my maruti alto car for servicing to maruti authorised service centre-MY car bhopal.i have paid more than 2500 ruppes for car servicing.
i found that my car was not properly serviced by centre.car was not properly cleaned from inside and no oil and greecing was done to all the doors.
thay have also charged mony for changing breake oil,engine oli and coolent but i doubt that thay have really changed.
i dont know why despite giving money as per there demand,why dealer fail to give proper service to customer and customer remains unsatisfied.

y.Chadha

from Mumbai, Maharashtra

I have purchased Wagon R and our Dealer at Lucknow M/S Anand Motors is not doing proper service. Recently i got changed wind Screen of car but on frist day of rain it started leaking from top,immediatly i went to worshop of the dealer and they repaired the same but again it was not properly fixed and rain water is coming from wind screen. i am fail to under stand what to do and to whom i should contact ?

y.Chadha

from Mumbai, Maharashtra

Maruti Suzuki ltd — Bad Service

I got replaced wind screen of my Wagon R from our dealer M/S Anand Motors Lucknow,but immediatly in rain water started coming from ,i immediatly went to dealer's work shop and got it repaired but it was not properly fixed again and water is coming from front. I fail to undersyand to whom should contact and what to do as this is very unavoidable ?

Y.Chadha
2/186 Vivek Khand,
Gomati Nagar,
Lucknow
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