[Resolved]  Maruti Suzuki Ltd. — WAGON R DUO / GAS LEAKAGE

I have WAGON R DUO purchased on September 30, 2006 from Modern Automobiles, CHD. I'm facing leakage of LPG from the engine side till from the date of purchased. I complaint about that than it resolved. Now the same problem is facing again. I have a extended warranty of 1 year i.e.3 years or 60000 kms from the date of purchaes. I vist to local dealer M/s.Swani Motors, jalandhar about the same problem they said that it is not covered under warranty you have to pay for that. Their is some part of arround 2500/-. Please do the needful to resolve my problem. According to your EMMISSION WARRANTY POLICY the emission warranty is for 80000 kms or 3 years from the date of delivery. the parts covered under the warranty is Gas-air mixer, Eletronic control unit-LPG(ECU), Fuel Control valve, Low pressure regulator (Veporiser), LPG Solended Valve and Emulator.
Please solve my problem as i'm too much harrased due to my this problem. Y

You are requested to take action against the dealership and the company for harrasing the consumer.

Thanks,

SURINDER PAL SINGH
House No.41, Street No.27,
Sadar Bazar, jalandhar cantt.
JALANDHAR 144 005
Punjab
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The vodafone services are really poor. In 4 out of 7 calls, either you can't hear anything or you are inaudible, but never do they fail to deduct the call charges. Inspite of repeated complaints the packet loss issue hasn't been addressed.
i read the above mentioned case . so i changed my decission, finaly take a decission to purchase a car except maruti, a lot of thanks to mr surinder.
I read the above mentioned case, at present i am also facing the same problem with the wagon R DUO car. the dealer demand Rs 3000/- appoximatly for the ractify the problem.They are saying the part ( Gsa Vapourizer ) is faulty& it is not covered in the Warranty. But in the Supplementary Manual of maruti the LOW PRESSURE REGULATOR ( VAPOURISER ) part covered under Emission Warranty. At present my meter reading is 26000 km, purchase period 28 month only With 2 year extended warranty.

so i requsted to uou pls let us know what is the wrong & what is Right.

Hum log kaise janne ki khon sa part covered in warranty.

Mukesh Gupta Service Dealer - Vipul Motors p ltd. Faridabad, Haryana ( code -5801 )
[protected], [protected]
I HAVE ALSO HAS SOME TECHNICAL PROBLEMS WITH MY CAR WHICH HAS PERCHASE FROM SAME DEALER.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information