[Resolved]  Maruti Suzuki Swift Dzire — Non-Delivery Of Vehicle

Address:Mumbai Suburban, Maharashtra

To:
The Managing Director
Maruti Suzuki India Limited
Gurgaon
14th August, 2008

Dear Sir,

I had booked a Maruti Swift Dzire Zdi White with your dealer Spectra Motors Ltd. ,
Goregaon(West) Mumbai-62.Receipt no.B9358 dated 15/2/2010 Allotment no.[protected].
At the time of booking, it was promised that the vehicle will be delivered within 2 months of booking.As on today,3 months have passed,the dealer is not mentioning the exact date of delivery.Sir,I had sold my old WagonR on the assurance from the dealer for getting the vehicle on time.I am a diabetic patient and it is extremely inconvenient for me to travel without a car.Your company is known for it's excellent customer care and I cannot expect such kind of delay from an excellent company.
You are therefore requested to look into the matter and do the needful so as to get me my vehicle at the earliest.
Thanking You,
A.P.Garhewal
([protected]@gmail.com)
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Aug 13, 2020
Complaint marked as Resolved 
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Maruti Udyog Limited/ Swift Dzire — Non delivery of booked Car

I am to bring in your kind notice that I have booked Swift Dzire (VDi) with BERKELEY AUTOMOBILES LIMITED, Chandigarh on 11.4.2008. An amount of Rs. 50000/- (Rupees Fifty Thousand Only) was deposited as booking amount. The Executive of said dealer told me that the vehicle in question will be delivered to me within three months from the date of booking but when I contacted the dealer on 11.7.2008, The dealer not only failed to deliver me the car on the promised date of delivery but also failed to give the exact date when the car will be delivered to me. I didn't expect this from a highly reputed company like Maruti Suzuki.
Furthermore, when I go through the booking register of the dealer, I was surprised to see that some of the cars were delivered out of turn to the customers for which the dealer has no satisfactory answer to give. There are also rumors in the city that Swift Dzire cars are being sold after charging over and above money from the customers.
Keeping in view of above, I request your good self to take steps so that I may get my car immediately as the matter has already been delayed for no fault of mine.

Yours faithfuly
Jatinder Kumar
# 989, Sector-70, Mohali

MARUTI SUZUKI/SWIFT DZIRE — NON DELIVERY OF VEHICLE

I had booked a Swift Dezire with M/s. Jayalakshmi Automotives, D. No.8-24-31, Mangalagiri Road, Guntur, Ph: 2241000, 2242000, 2243000 vide their receipt No.14 dated 04.04.08, Allotment No.18 by paying an amount of Rs.50, 000/- vide cheque no. 146538 dated 04.04.08 o[censored]CO Bank, Guntur.

I have written to them as well as Maruti as to when I can expect delivery but there is no reply at all.

Maruti Suzuki Swift Dzire — dilly dallying regarding non delivery of swift desire

I, (Lt Col Tarun Anand)had booked maruti swift desire vxi with modern automobiles Chandigarh through CSD on 14 Mar 09. the Mgr Mr Deepak and the person dealing with CSd Deptt Mr Amit had promised to deliver the car within 07 to 30 days. But as on today Mr Amit says that he cannot deliver the car in near future- as the car is not available. On checking with other dealers in Ambala and Jaipur it was confirmed that delivery could be given in a week to a month 's time. It cleary shows that Modern Automobiles is bungling the bookings- Giving the cars recieved to persons who are known to them or probably grease their palms. Maruti Suzuki Gurgaon needs to Pull up the particular dealer- instruct him to deliver the car at priority. We Go to Maruti - Prefer buying Cars from them Just because of the name MARUTI.Rest is up to Maruti.

Tarun Anand- email: [protected]@live.in

Maruti Suzuki, Swift Dezire — Non delivery of car

Dear Sir,
I had booked a Maruti Suzuki car Swift Dezire with Autopace Network Pvt Ltd located at 112-113, Industrial area, Phase -1, Chandigarh on 09 April 09 (to be bought through C S D canteen). The date given for delivery was two to three months. The executive told me that though the delivery date is written as two to three months but the same is delivered within one and half month.
It is more than Four months and nothing is heard from the dealer. Every time I ring up the executive I am informed that the cars are not coming from the factory and the dealer has no information as to when the cars will be delivered to them.
They also said that no Swift desire has been sold from Chandigarh(any dealer) in the last three months, which is not correct. I have the information that an individual booked the same Swift Dezire, VXI model and got the car within one month. It can not be believed that no car has been sold from Chandigarh.
An advance of Rs 13000/- was deposited with the dealer wide receipt No 171 dated 09 April 2009 for Swift Dezire, VXI model.
You are requested to please check up and intimate to me the date by which I can get the booked car.

Maruti Udyog — Non Delivery of Car

I am from Kolkata and own a Swift Desire who's Registration No is: WB-06 A 4546.

Unfortunately the car met with an accident on 19/12/2009. As the Dewars Garage is having strike we had to deposit our car at MACHINO TECHNO at Darga Road. Kolkata.

All the insurance formalities were done by 23-24/12/2009 and the started to repair the same. On 29/12/2009 they informed us that there preliminary work is over and that they have ordered for some mechanical parts and are waiting for same and it will take around 5-7 days. we asked them to make it fast as we are having problems as we have only one car in our family.they said ok.

Sir i am really shocked, astonished,helpless and in a very hurt state to experience this kind of behavior,service,false commitments shown by the work shop MACHINO TECHNO as today is 14/01/2010 and they are saying that they have not recvd any parts and thay are stiil waiting for them. Also they are unable to confirm the exact date of recpt of that parts.

I heartily regret and very sorry to say that the MARUTI COMPANY who is the largest car seller in India Does not even trust its work shops and keeps their parts stocked and updated at thier largest workshop in calcutta. Then its very risk for the customers to trust them and buy cars from them.

The related persons has taken us for granted and that we are helpless and is no condition to do anything to them. whenever asked they are just replying that we have orderes and that now we have no other option than to wait.

Its already been close to one month and my new swift desire is standing there like a scrap car and there is no action against it.

I dnt knw what to do other than write a complaint.

I am totally fallen down as it is only car in my family and can not afford to buy a new one. Also am not getting the confirmation as when i will get the car as the servicemen there have no responsibility as the Maruti has also lost all its service value and shoul be withdrawn all right of appereciation from customers.

Plz HELP and get my car released with all the work done in good way. Hope Maruti will take some action.
I Moti Singh, from Alwar[Raj] owner of Maruti A STAR, regn no.RJO2CA6463 want to draw your kind attention towards your service at Alwar work shop.Your labour at this workshop is very irresponsible and disobedient.They make people stand in queue for long hours and ultimately the result is very dissapointing.I am a govt. servant and i dont have enough time to indulge myself in all these things.The second service of my vehicle took place on 25/12/09.I wasn't satisfied with the work and on my complaint I was called again on 14/1 /10.Unfortunately the same thing was repeated again.I waited for 3 hrs and was then informed that the labour was absent.I am really dissapointed with their attitude.I paid Rs.650 for all this, but it was all in vain.At the end of all, i just want to say that your company is unreliable.
I Moti Singh, from Alwar[Raj] owner of Maruti A STAR, regn no.RJO2CA6463 want to draw your kind attention towards your service at Alwar work shop.Your labour at this workshop is very irresponsible and disobedient.They make people stand in queue for long hours and ultimately the result is very dissapointing.I am a govt. servant and i dont have enough time to indulge myself in all these things.The second service of my vehicle took place on 25/12/09.I wasn't satisfied with the work and on my complaint I was called again on 14/1 /10.Unfortunately the same thing was repeated again.I waited for 3 hrs and was then informed that the labour was absent.I am really dissapointed with their attitude.I paid Rs.650 for all this, but it was all in vain.At the end of all, i just want to say that your company is unreliable.My contact no. is [protected]

Related to TRC

i bought maruti alto k10 vxi on dated 25 january 2015 from Nainital Motors Pvt.Ltd. Haldwani Uttarakhand Ranikhet Branch. Branch Manager Mr. Vinod Pandey is mis guiding me for TRC about one month. How can I ragister my Vehicle?

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