[Resolved] Maruti Udyog Limited — Sub : Harrassment & Unsatisfactory Services of M/S Harison Automobiles at Panipat,Haryana

[Resolved] Maruti Udyog Limited — Sub : Harrassment & Unsatisfactory Services of M/S Harison Automobiles at Panipat,Haryana

S S.P.Sharma from Gorakhpur, Uttar Pradesh

Sub : Harrassment & Unsatisfactory Services of M/S Harison Automobiles at Panipat, Haryana Dear Sir, It is a matter of great concern that recently I have approached the authorized dealers of Maruti M/S Harison Automoblies, Panipat for purchasing a new Wagon ( R ) VXI. On dated, vide bill no. VSL08001209 dated 28.01.09, I purchased this car, but during dealings, I have experienced the following hardships & grievances with the dealer which I definitely want to share with you so that you can take appropriate action in the matter. Needless to mention here that before purchasing this car from M/S Harison Automobiles, I was repeatedly told my colleagues /friends ( M/S National Fertilizers Ltd.) that the services of this dealer is not upto the mark & suggested me to get my car purchased from Karnal (From my native place) which is only 30 Kms from Panipat.) But being a PSU’s employee of NFL ( Group A Company of Central Govt.) at Panipat, I opted to purchase it from this dealer but now I feel that I have committed a mistake & also feel cheated . The following are the facts of the case :- 1. For getting delivery of the vehicle, I was to wait for abnormal time of 6 hours when all the papers like, DD no. 1100803 dated 28.01.09 & a cheque was deposited with them on dated 24.01.09. 2. At the time of delivery, an additional Rs. 500.00 was asked on the plea that I am not covered under Corporate discount of Rs. 3000.00 & only Rs. 2500.00 can be allowed. 3. Through an advertisement in local a paper, it was made clear that PSU employees will get a discount of Rs. 3000.00 whereas during transaction this was not passed on to me so far in spite of repeated requests. 4 A lengthy discussions was deliberated & at a later stage Mrs Manvi given me in writing that in lieu of this they will provide a discount of Rs. 500.00 on any accessions. 5 On dated 02.03.09, when I contacted Miss Manvi on phone, against the balance discount of Rs. 500.00, it was replied that I can get either on Body Polish, Tyre Polish & Dash board Polish & this can be collected by me on 03.03.09 at any time. 6 But, today when I approached, it was replied by Miss Manvi that Mr. Bali ( Sales representative) has given the instructions that Rs. 500.00 can be availed in shape of purchasing a new Music system only which naturally a harassment of a customer & a another way of cheating . 7 From this whole episode, I have observed that the main person who has generated such type of grievances is Mr. Parul Bali ( Sales representative) who during dealing/transaction also not provided a normal salesman ship & given misleading information & backed out every time to the offered commitments & since these were not provided in writing therefore I don’t want to elaborate it here. I am not bothered for an amount of Rs. 500.00 but you will appreciate that not disclosing such misleading facts & improper dealings to the appropriate form will definitely encourage the act of bad elements. In view the above circumstances, I am confident that you will take an early appropriate action in the matter under intimation to me Thanking you, ( Rajeev Mehta) B-339, NFL Township, Panipat-132106 Haryana (M[protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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S.P.Sharma

from Gorakhpur, Uttar Pradesh

Maruti Udyog Limited — Harrassment & Unsatisfactory Services of M/S Harison Automobiles at Panipat,Haryana

Sub : Harrassment & Unsatisfactory Services of M/S Harison Automobiles at Panipat, Haryana
Dear Sir,
It is a matter of great concern that recently I have approached the authorized dealers of Maruti M/S Harison Automoblies, Panipat for purchasing a new Wagon ( R ) VXI.

On dated, vide bill no. VSL08001209 dated 28.01.09, I purchased this car, but during dealings, I have experienced the following hardships & grievances with the dealer which I definitely want to share with you so that you can take appropriate action in the matter.

Needless to mention here that before purchasing this car from M/S Harison Automobiles, I was repeatedly told my colleagues /friends ( M/S National Fertilizers Ltd.) that the services of this dealer is not upto the mark & suggested me to get my car purchased from Karnal (From my native place) which is only 30 Kms from Panipat.)

But being a PSU’s employee of NFL ( Group A Company of Central Govt.) at Panipat, I opted to purchase it from this dealer but now I feel that I have committed a mistake & also feel cheated .

The following are the facts of the case :-

1. For getting delivery of the vehicle, I was to wait for abnormal time of 6 hours when all the papers like, DD no. 1100803 dated 28.01.09 & a cheque was deposited with them on dated 24.01.09.

2. At the time of delivery, an additional Rs. 500.00 was asked on the plea that I am not covered under Corporate discount of Rs. 3000.00 & only Rs. 2500.00 can be allowed.

3. Through an advertisement in local a paper, it was made clear that PSU employees will get a discount of Rs. 3000.00 whereas during transaction this was not passed on to me so far in spite of repeated requests.

4 A lengthy discussions was deliberated & at a later stage Mrs Manvi given me in writing that in lieu of this they will provide a discount of Rs. 500.00 on any accessions.

5 On dated 02.03.09, when I contacted Miss Manvi on phone, against the balance discount of Rs. 500.00, it was replied that I can get either on Body Polish, Tyre Polish & Dash board Polish & this can be collected by me on 03.03.09 at any time.

6 But, today when I approached, it was replied by Miss Manvi that Mr. Bali ( Sales representative) has given the instructions that Rs. 500.00 can be availed in shape of purchasing a new Music system only which naturally a harassment of a customer & a another way of cheating .

7 From this whole episode, I have observed that the main person who has generated such type of grievances is Mr. Parul Bali ( Sales representative) who during dealing/transaction also not provided a normal salesman ship & given misleading information & backed out every time to the offered commitments & since these were not provided in writing therefore I don’t want to elaborate it here.

I am not bothered for an amount of Rs. 500.00 but you will appreciate that not disclosing such misleading facts & improper dealings to the appropriate form will definitely encourage the act of bad elements.

In view the above circumstances, I am confident that you will take an early appropriate action in the matter under intimation to me

Thanking you,

( Rajeev Mehta)
B-339, NFL Township,
Panipat-132106
Haryana
(M[protected]

manoj sutaria

from Ahmedabad, Gujarat

dear sir,
i have purchased maruti van so maney complaied not a single person are soul my problem so i request never purchased maruti any car maruti compney talking in pper customer satisfection.my self purched maruti van at kataria ahmedabad my cell number[protected].
manoj sutaria

Jayant Banerjee

from Bilaspur, Chhattisgarh

I had purchased a Zen Estilo which got accidented within 1 year on 2 aug 2009. Still on date the vehicle is lying at the roof of Sparsh Automobile raipur saying that they have not recieved the workorder from IFFKO TOKYO to repair the vehicle whereas at the time of selling they said that if we take maruti insurance we should not bother for an serveyor and claims and our vehicle would be repaired cashless. The vehicle was purchased from Ganpati Motors bhilai and after such long period when contacted the GM of Ganpati notors Mr. Moses, he spoke in such ruthless and un cooperative manner that I have decided to promote not to get there vehicle from these kind of dealers. The attitude is totally wrong.