Maruti Udyog Limited — Non Delivery of Maruti Dzire

Dear Sirs

I am B. Natarajan from Chennai. On the 14th of April 2008, I paid Rs 50, 000 as advance to Khivraj Motors, Chennai 600 020 and booked for a ZDI Maruti Swift Dezire. Since they had indicated a 4 month's delivery, I was waiting patiently and I started enquiring from the 5th month on wards.

The sales man at the Dealer's just says that there are no cars being released and they have no idea when the supplies will resume. This is simply a pathetic state of affairs. This is the same reply I get every time I ring up the Sales Man. Yesterday I contacted Chennai office of yours and was told that all the executives are busy attending a meeting. Again to-day I contacted the office and again the same reply. This is certainly creating a very poor impression of your much valued company. We know and we can understand if there are any problems and a reply saying that it will take one more month for delivery. But to draw a blank, it is really bad for the company's image. I am sure Mr Suzuki himself may not like this.

I shall be grateful, if you could look into this and let me have a reply.The details of my bookiong are given belo.

Booked with Khivraj Motors Private Ltd.,
Ref; Their Order booking form No Nil dated[protected].
Their Proforma S. No 10621dated[protected]

Advance of Rs 50, 000 was paid by cheque No 334587 dated[protected] drawn on Canara Bank, St Mary's Road Branch which has been duly realised into the Payee's account.

There are rumours that the dealers are playing up with the deliveries to collect premium on the price. I want to know that this is not true so that I can avoid filing a criminal complaint.

I hope you will find time to look into this and send me a suitable reply.

I agree with Mr.Natarajan. I have also booked a DZIRE in Khivraj Motors, chennai. I am surprise in Khivraj Sales Excutives are not responding to coustomers properly and very surprise to say Sales Manager Mr.Daraneedharan also not intrested to meet the coustomers. They are not mentioning any time of delivery of the vehicle for last 5 months. I hope i have to take some legal action soon.

when will this Maruti will increase the production. If you all are taking so much time then please stop launching this new car. first create more units and then sell the cars.

Disgusting production. Chutiya dealers bribing customers. Maruti you are getting [censored]all day by day.

I have booked DZIRE VDI version in AUTO HI-TECH Kolkata dealer on 4th Feb 2009. Initially they told me that It will take around 2 months time. Now they have start talking about 3 months time. Let us hope for the best. See what happens.

I have booked Maruti Dzire VXI with Ratan Motors Mumbai Dealer since May 2008. I hope to get it soon.
Any one from Maruti can answer for the delay.

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