[Resolved]  Monginis — standard price not maintained

there is a monginis outlet in ghatkopar west..right opp to the station..where the construction for metro is going on...
none of the cakes n other items have the price tags on them.. n they charge any price they want for the cakes..! all other outlets have standard prices for various types of cakes..out here they charge any price as they wish and loot all the people who come there ! i was charged Rs.30 for a piece of "black forest"(egg) cake ! the usual price is not that high ! when i enquired bout such a high price..they got furious and started to argue with me !
please look into this monginis outlet and make sure that they put price tags for all their items...! i even doubt whether its an authorized outlet or not !
thanking you..
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  10 CommentsShareTweet


its true that the monginis outlet in ghatkopar west does not price tags for their items.
Yes Also there is a outlet at Vikhroli (E) kannamawar nagar. There the Price difference is too much with comparison to the Monginis outlet in Vikhroli (W).
Its too expensive to east. y there sia difference????????
Employee of Colaba Monginis shop(Behind Sarkari Bhandar) is extremely rude.He should be sacked immediately.His name is Mr.Pandit.His is not fit for his job.


Monginis — got spoilt cake

got spoilt blackforest cake,from your your shop in complaint number is 5717 and i got the refund of just 40 rupees of 240 rs. cake,but the cake was spoilt and the cake served can't be taken back,and one of consumer got food poisining because of it .so kindly refund all my money .otherwise i will complaint for the same in consumer court and will ask for compensation .so do the needful and return my money.

Monginis — kerosene cake

I purchased black forest pastry from Monginis shop at fort mumbai.My nephew vomitted immediately and I called up Mr.Murtuza of monginis then Virendre gole of Monginis and Prajakta all of them were least bothered.Virendra and Prajakta were callous rude and indifferent also.
This is a serious issue concerning health of many people who can suffer food poisning.How to tackle this

Monginis — stale cutlet

This is to inform you that i purchased 2 Burgers worth rupees 28/- each from MONGINIS shop which is at( GOYEL shopping center) BORIVALI (WEST) Mumbai, tel no :28929817.both the cutlets inside the burgers were Stale.On bringing this to their notice and asking them to write a complaint they not only refused but they were very rude and on the contrary humiliated me.This was totally unnecessary .
I had purchased one cake half kg for rs 220 on 8 th september 2012 from monginis shop kanjurmarg east near state bank of india.I purchased at 9 pm.On reaching home we ate it.Found to be stale.Taste was horribly bad.Went to the shop next day at 5:30 pm.The attendent said you should have come immediately I would have forwarded the complaint to higher authorities.He was very rude.Was not willing to listen.He even told me if you have guts go to police station.I told him that cake has been kept in refrigerator and stilll 24 hrs have not passed.Still they want to shift the blame on the consumer.These people also do not give them bill unless asked.They expect you to return cake at 1 am in the night also as if their shop will remain open till that time.Horrible service from monginis.That is their trick to sell stale cakes and later not accept responsibility for it.I will never ever buy anything from monginis.
I had purchased one cake half kg "black forest"(egg less) for rs 230 on 30th October 2012 from manginess shop Dharavi .I purchased at 9 pm.On reaching home we ate it.Found to be stale.Taste was horribly bad.Went to the shop
yes you are right. Monginis is overcharging their cakes. I bought one from Dapodi outlet (in Pune). They overcharged me 40 Rs. They should have rates mentioned in the shop. they don't have any price tags. This is disgusting.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Monginis Cake
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Monginis Cake Phone
    +91 22 4078 6702
    Monginis Cake Address
    B/60, Off. Link Road, Andheri (W), Mumbai, Maharashtra, India
    View Full Information