[Resolved]  Mother Dairy — Lack of customer care

Dear Sir,
It looks mother dairy hardly takes care of customer care campaign.
Gone are the days, when its booths were manned by well trained staff.
Nowadays, goons or vandals manage it.
Take for example, Mother dairy booth in Sector 12, Dwarka, New Delhi-110075.
Its staff is not only ill trained but badly behaved.
It often uses foul/gruff language with customers, many of them happen to be well read professionals.
Since, there is hardly any other milk booth, elderly persons and office goers have no or limited options.
May I request mother dairy to take strict action against these employees or ask the booth owner to change them.
This creates a bad impression on a good brand!
Hope, my request will be attended!
yours,
ram nivas,
Dwarka
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am completely agree with this. I too have witnessed similar things in Ambar Hai Dwarka Sec 19. The booth number is 159. The name of the employee/owner is Mr. Inderjeet. He uses very foul language and behaves very badly with the customers. Due to his behaviour I avoid going to the booth.

I don't have any hope that Mother Dairy will take any action against it. But if they do something it'll help them regaining some lost customers.

Thanks and Regards
Sushant Kumar Dubey
i completely agree with this. i witness even worse than this in rohini secor-2 safal booth where staff doesn`t even miss chance to molest custmers on pretext of rush . behaviour of staff is not so good with customers. mother dairy is too complecent about all this . there should be bar of qualification and proper training of the staff.
hello sir.
i complentely agree with booth no 025 in illigal so you plz chack the document 10th Class
booth address
nijamudin railways station
booth no.025
booth holders name. S.P mathur
I am fully agree.
Take for example, Mother dairy booth 676 in Vikas Puri, Gallaxy market, New Delhi-110018.
Its staff is not only ill trained but badly behaved.
It often uses foul/gruff language with customers specially with ladies, many of them happen to be well read professionals.
May I request mother dairy to take strict action against these employees or ask the booth owner to change them.
This creates a bad impression on a good brand!
Hope, my request will be attended!
yours,
Kandari
in most of delhi its like that. i never visited to above mentioned booths
but have same experience from some other mother dairy booth most
of shopkeeper seems to be illetrate and don`t know how to behave
. and i also agree that mother dairy will never take action against them
as this department too is full of such people so they don`t understand what
is good behavior

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mother Dairy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    938
    Pending
    0
    Resolved
    359
    Mother Dairy Phone
    +91 12 0439 9501
    +91 12 0439 9500
    Mother Dairy Address
    A-3, Sector-1, Noida, Uttar Pradesh, India - 201301
    View all Mother Dairy contact information