[Resolved]  Mother Dairy — Stale Curd

Dear Sir

I purchased a mother dairy dahi from Rajouri Garden booth no. 606 and it was smelling badly. I went to the mother dairy booth, he saw the curd, agreed that it was stale and gave me complaint number. I talked to the person on that number and he told me that i will be getting a call back from the concerned department. I got a call and the person told me to go back to the booth and tell him that he shoud replace it. The Curd got replaced.

Again i purchased the curd from the same booth on 23.04.08 and again same thing happened. I complained about it and got a call back from Mr Maninder(same person who gave me call before). But to my surprise, instead of replacing, he starting accusing me. He used bad language and told me that we dont have any other complaints, its you who only complains as if i have some personal problems with mother dairy.

I am not writing this complaint for any replacement. But atleast a person should know how he or she should talk to a customer.

Please look into the matter.