[Resolved]  Motorola — Alwys not reacable or no response

PROBLEM: MAXIMUM TIME NOT REACHABLE OR NO RESPONSE. NOT NETWORK PROBLEMS AS RELIANCE HAVE CONFIRMED


Dear Madam,

If the below mentioned problem is not solved I have to register or go to consumer Court.

Even Software people Mr, bhushan had come to my place thrice and taken logs and found that Out of 50 calls made 40 calls have failed.

What shall I do.

Kindly reimburse my Money BAck

Regards,
Deepak. B. Asopa
Manager - Accounts,
Meyer Healthcare Pvt. Ltd., No. 10-D, II Phase,
Peenya Industrial Area, Bangalore - 560 058
Phone:[protected]/2803, Fax:[protected]
Mobile: [protected]
Email: [protected]@meyerhealthcare.com
�??Please don't print this e-mail unless you really need to.
"Don't permit yourself to show temper. Always remember that if you are right you can afford to keep your temper, and if you are wrong you cannot afford to loose it"
-----Original Message-----
From: Deepak Asopa
Sent: Tuesday, March 04, 2008 3:55 PM
To: 'Anil.[protected]@relianceada.com'
Subject: FW: COVERAGE ISSUE (Top Urgent)
Importance: High



With Regards,

DEEPAK.B.ASOPA
MANAGER - ACCOUNTS
Meyer Healthcare Pvt. Ltd.,
# 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
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Success lies not in the result but in the effort...
"Being" the Best is not at all important, "Doing" the Best is all that matters...

"I am not in competition with anybody but myself ... My Goal is to beat my last performance..."
-----Original Message-----
From: Deepak Asopa
Sent: Tuesday, March 04, 2008 3:46 PM
To: 'Anil.[protected]@relianceada.com'
Subject: FW: COVERAGE ISSUE (Top Urgent)
Importance: High

Dear Sir,

Please note that I have visited Motorola ASC and explained them the problem regarding network issue. Those people have told me there is no problem in Handset and the problem is in network Your people are not ready to solve the problem.The last option left is to go to consumer court and give all the details to news channel where I will get Justice

Kindly Advise

With Regards,

DEEPAK.B.ASOPA
MANAGER - ACCOUNTS
Meyer Healthcare Pvt. Ltd.,
# 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
�?? Please Consider the Environment before printing this Email
-----Original Message-----
From: Deepak Asopa
Sent: Saturday, March 01, 2008 1:07 PM
To: 'anil.[protected]@relianceada.com'
Subject: FW: COVERAGE ISSUE (Top Urgent)
Importance: High

THIS IS FOR YOUR KIND INFORMATION

With Regards,

DEEPAK.B.ASOPA
MANAGER - ACCOUNTS
Meyer Healthcare Pvt. Ltd.,
# 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
�?? Please Consider the Environment before printing this Email
-----Original Message-----
From: Deepak Asopa
Sent: Saturday, March 01, 2008 12:59 PM
To: 'satish.[protected]@relainceada.com'
Subject: FW: COVERAGE ISSUE (Top Urgent)
Importance: High


Dear Sir,

As per Tele Talk had with you please find the Mail details.

Kindly help me out of this issue immediately.

With Regards,

DEEPAK.B.ASOPA
MANAGER - ACCOUNTS
Meyer Healthcare Pvt. Ltd.,
# 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
�?? Please Consider the Environment before printing this Email
-----Original Message-----
From: Deepak Asopa
Sent: Saturday, March 01, 2008 9:26 AM
To: 'NS.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'
Cc: ''Prabhu.[protected]@relianceada.com'
Subject: FW: COVERAGE ISSUE (Top Urgent)
Importance: High

Dear Sir,

I have Purchased Motorola V 9m from Malleswaram Reliance Web world. But the problem is The phone is always Not reachable. I am running every corner but my efforts are not reaping me good results.

EVEN RELIANCE STAFF VISITED MY HOUSE AND THEY HAVE SAID THEIR IS PROBLEM IN HANDSET AND NOT IN NETWORK AS CLAIMED BY MOTOROLA.

Further you suggest me what I shall Do. Even I am having written Mails from Reliance which suggest their is Problem in handset. The last option left is to go to Consumer Court to claim my money back and the pain I have suffered

Kindly guide me and give me your chairman’s or top officials email ID in case you are not capable of doing so. In mean time I have told my cousins to contact Reliance In Mumbai and do the needful and get me contact details. If you are unable to do the same kindly inform me so that I can take further action or go to Consumer Court.


With Regards,

DEEPAK.B.ASOPA
MANAGER - ACCOUNTS
Meyer Healthcare Pvt. Ltd.,
# 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
�?? Please Consider the Environment before printing this Email
-----Original Message-----
From: Deepak Asopa
Sent: Thursday, February 28, 2008 5:20 PM
To: 'NS.[protected]@relianceada.com'
Cc: 'Prabhu.[protected]@relianceada.com'; '[protected]@relianceada.com'
Subject: RE: COVERAGE ISSUE (Top Urgent)

Dear All,

As per Reliance instructions I had given my Set for Repair at ASC ( UCOM Technologies). Yesterday your person Mr. Ajay Singh - Asst Manager RF tried to Contact me and the message was Not reachable.

I REQUEST YOU TO KINDLY EXCHANGE MY SET AS EARLIER MY OLD HANDSET THERE WAS NO PROBLEM OF NETWORK

YOUR IMMEDIATE ACTION WILL BE APPRECIATED

With Regards,

DEEPAK.B.ASOPA
MANAGER - ACCOUNTS
Meyer Healthcare Pvt. Ltd.,
# 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
�?? Please Consider the Environment before printing this Email
-----Original Message-----
From: NS.[protected]@relianceada.com [mailto:NS.[protected]@relianceada.com]
Sent: Thursday, February 28, 2008 12:15 PM
To: Deepak Asopa
Subject: Fw: COVERAGE ISSUE (Top Urgent)


fyip


With Regards,

Manjesh.N
CDMA Operations
[protected]
----- Forwarded by NS Manjesh/RCOM/RelianceADA on 02/28/2008 12:12 PM -----
NS Manjesh/RCOM/RelianceADA
02/28/2008 10:48 AM To Prabhu Shankar/RCOM/RelianceADA
cc Cdmanetworksupport Karnataka/RCOM/[protected]@INFOCOMM, Gururaj Torvi/RCOM/[protected]@INFOCOMM,
Subject Re: COVERAGE ISSUE (Top Urgent) Link







Dear Prabhu,

visited the customer location, customer is facing not rechable issue all over bangalore. The sensitivity of the handset is bad compared to other handset.
Pls ask the customer to visit ASC.

With Regards,

Manjesh.N
CDMA Operations
[protected]

Prabhu Shankar/RCOM/RelianceADA
02/25/2008 11:53 AM To Cdmanetworksupport Karnataka/RCOM/[protected]@INFOCOMM
cc NS Manjesh/RCOM/[protected]@INFOCOMM
Subject COVERAGE ISSUE (Top Urgent)





Dear Team,

The below customer has facing a problem where in customer is getting (Incoming) Not Reachable in some Areas of Bangalore.

Kindly resolve the customer issue on Priority.

MDN : [protected]
RSN : RMRHSI[protected]
MODEL : Motorola V9M.
Address : No. 17, 1st Flr, 18th Main, Maruthi Layout,
Vijaynagar, Bangalore 560040
Customer Name : DEEPAK ASOPA

Customer facing problem in receiving calls in places like Malleshwaram, where in IVR customer is not reachable.

Regards,

Jagadish
Handset After Sales Support
CSD - Karnataka
RIM:[protected]

E-Mail: Prabhu.[protected]@relianceada.com

Success lies not in the result but in the effort...
"Being" the Best is not at all important, "Doing" the Best is all that matters...

"I am not in competition with anybody but myself ... My Goal is to beat my last performance..."



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[Deepak Asopa]



Dear Sir,

Kindly see the Problem in attached file. We both of them purchased the mobile from Reliance Malleswaram and then gave it to Motorola service centre

But the same problem is repeating

No response from Motorola company

Dissatisfied for the first time by using the set

Pl advice me what to do..?

I Request you change the handset at the earliest.

I am struggling from past month onwards….i also given so many e-mails & having so many request numbers given by your Personnels.

But there is no use.

I am very much upset with MOTOROLA service…

I am the customer of reliance..not Motorola…

I don’t want go to MOTOROLA here after.

Pl solve my problem within 48 hours… otherwise there is no any other option for me..finally I have to file the petition against Reliance & Motorola in the consumer court.

Hope now you will understand my problem & do the needful immediately.