Sir,
My purchase, motorola E6e(with EDGE) on 12th June 2009, IMEI no.[protected][protected], needed servicing within 10 DAYS of buying the cell phone.It was a faulty set, with MANUFACTURING DEFECT.
I took it to REDINGTON INDIA PVT.LTD, (Landsdown place, 4C, Trikut building, 2nd flr.), where MR.PRANAB, an ill-mannered and rude man, took it in for 15 days, with a job sheet.when i got back the cell, it was in the SAME CONDITION.morever, on insisting that he correct the problem, he took my phone inside and came out with a DIFFERENT PHONE( E6, without EDGE), this we realised on returning home.we were not informed of this changing of handsets. He took my HIGHER VERSION phone & replaced it with a LOWER VERSION same looking cell-phone.he has NO RIGHT to do this.this amounts to theft.
motorola, should look into WHO they are giving servicing dealership.i will be forced to lodge a police complaint.
kindly look into the matter as fast as possible.and if possible plz send me any contact who represents motorola company in kolkata.
thanking you,
S.Sen
Aug 14, 2020
Complaint marked as Resolved 
