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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Gurgaon
Gurgaon District
Haryana
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122002

Motorola Mobility reviews & complaints page 95

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A
Amar Sharma
from Mumbai, Maharashtra
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Very Poor service

Dear sir, 15-Sep-08
I gave my Motorala(w-355) handset at your service centre at Jaipur, Rajasthan on 11-Jul-08 for repairing of mic. They gave back my set after two days and said that the MIC to be replaced and it is out of stock right now. Since then I am asking them regularly and they are asking me to wait for 3-4 days but this is going on for too long. Please tell me weather my set can be repaired or how long it will take.
...
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S
Shobhit Chaudhary
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Center Not Working Properly

I purchased a Motorola Mobile in kanpur 17/12/2007 in The Mobile Store in Kanpur Inv.No.UP/01380/00001/1047. On 1 July 2007 my mobile Display Not come & Remaining Working Properly. So I go to Redington Service Centre for Motorola in swaroop nagar.& give the mobile for repairing but when I go for deleivery. Service center Person said to me this mobile found water log on PCB so Repair on Paid. I return & yesteday (10/09/08) go for...
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D
Dr. Sandeep Stevens
from Pune, Maharashtra
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Non cooperation and misbehaviour by the authorised service centre

I purchase above mentioned hand set from Solution Infotech, G-15, Ground Floor, Indira Bhawan, Allahabad on 17.07.2007 vide challan no. 9779 dated 17.7.07. the set started giving trouble since April 08. On the screen there was no signal and only emergency services was written. I visited your authorised service centre for many times but everytime i was told by the center people that there is network problem. On 15.07.08 the authorized service...
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S
Shashikant kaushik
from Hisar, Haryana
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Poor Customer service And Mental Harrasment

myself shashi.i am just fed up by this Motorola company.it was the biggest mistake of my life to buy my L7.I gave it to Motorola CCS Centre for its service as nothing wrong with my cell but for my satisfaction.it was gone through every check in by executive.then he suddenly opened it up..i just dont have an idea what he did but as he handed over to me it was nothing but a piece of scrap..it was in warranty period..he started making excuses..he...
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M
Manoj Sharma
from Hisar, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile not working

sir
I am having a motorola mobile W-230 which i purchased on 21st feb-2008. just after one month this phone started malfunctioning . IMIE no. of phone is - [protected]. I gave this phone in your service centre in Hisar ( Haryana ) .The serial no. of complaint list is - 463 and work order no. is - 08/00180 . from the last two months this phone is lying on your service center . They are saying that they have sent the mobile in the...
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S
Saurabh Gupta
from Mumbai, Maharashtra
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Worst product

I purchased a motorloa mobile last year but with with in a year i have to take my mobile trice in customer care . Now the position is that if i talk for more than 20 min thn battery get discharged. Now the new position is that it is totally stucked . I spent 14000 Rs on it and it is totally waste....
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A
Ankit shrivastava
from Mandsaur, Madhya Pradesh
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internal damage.

In moisture or rainy season it usually go on hanging always, this is regular problem before warrenty period gone end. now it was over the warrenty period (1 year & 5 month). now some time it's keypaid works automatically. after the one paid service they told me that it's internal PCB has been damaged, and it will cost more than the cost of that MOTORIZR Z3 mobile phone. I have perchased this mobile from Milan Infocom, indore...
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E
eshan gupta
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response of company within warranty

This is too open the eyes of all related to motorola ...i have a W180 of motorola..within the 6 months of purchase my hand set, it has been repaired for 5 times..parts already changed...headset kit, charger, MOBILE PHONE BOARD.and still i am facing the problems...what i need from motorola is now that please tell me a place where i can dump this handset...the Ucom technologies Bhopal(M.P. India) service center is a 3rd class service center..AND...
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The entire episode started after I was getting a problem in charging of my Motorola L9 Mobile phone IMEI No. [protected], the mobile phone was sent for repair at the above mentioned center on 19th of June 2008, after the successful repair another problem occurred immediately which was that the memory card was not showing contents. This new problem was reported within one week, upon which the service center people told that a part will...
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G
Global Educational & Welfare Society
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty

Dear Sir,
We had purchashed one Motorola ROKR E6 Black Mobile on 27/10/2007 with one year warranty. The details of the invoice is as follows:
Shop : HOTSPOTS RETAILS PVT. LTD., Ground floor, Sanmukh Plaza,
Ramnagar, Alambagh, Lucknow (UP).
Invoice No :[protected], Dt. 27/10/2007
Consumer ID : [protected]br...
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V
VIBHOR SINGHAL
from Delhi, Delhi
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Not Repairing the handset

I bought a motorola handset Motorazer-II (V8) in January 2008.
20 days back that is around 18th of july, its display suddenly disappeared and there was no light on the screen.

I went to the Motorola Repair Centre at Ghaziabad (UCOM Technologies, RDC, Raj Nagar).They took my handset and said that handset will go to the company for repair and that they will inform me about the status within 5 days.

After...
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D
D.K.Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motherboard, Keypad, bluetooth not working

My self D.K.Singh ( Mob. No.[protected] ) I purchased your Motorola L-9 on dated 08/08/07 from your registered dealer at Gurgaon (Haryana). I purchase this mobile due to your good service & reputation in market but I'm am very unsatisfied because I am suffering from last one & half month and this is not the first time that this cell phone create huge headache of my life. suffering details with dates are given bellow
br...
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C
Charu Shah
from Valsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery

I am having motorola A780 mobile phone. The battery of the phone is not working. I have sked the authorised dealer in Ahmedabad to get me a new battery. He is not responding to my compliants nor is he issuing me any demand number. When I try to talk with the motorola call centre they ask me for a demand number but the service centre since one month has not issued me any number. Even the call centre does not give any proper response. ...
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V
Vikas Sharma
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the phone hangs every now and then

I bought motorola V3i Razr a year ago. From the past few days it has been giving strange errors like "Check SIm". Initially i thought it was giving this error perhaps because it had fallen on the ground once and some part of it would have got loose but no it gives this error even if the cell is kept untouched. my cell warranty has already expired, so, i guess i will have to go to some local shop to get it working again. But motorola...
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S
santosh_1
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service centre - Redington

I have purchase Motorola @209 3 months back. Unfortunately it drenched in rain (though a little). My phone stopped working. When i went to Redington service [protected]@Pune and opted for "Payed service" They took 119 for just checking and said to collect after 3 days. When i went there they din even checked it and said it cannot be repaired and needed change of motherboard.

As a final trial i went to local mobile repair...
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S
Shreyaswini
from Guntur, Andhra Pradesh
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Poor customer service during guarantee period

Hi,
I had purchased Motorola Z6 Premium cell phone on November 9th, 2007 from Sangeetha, Ace, Bharath Mall, 3rd floor, Opp KSRTC, Bejai, Mangalore-575004
with the set number [protected] & bill number SI/MNG/5302.
Since then I am facing so many complaints like the Memory card getting corrupted ( 3 times since the time of purchase), the ‘Navigation key’ & the ‘center key’ getting...
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A
amritesh mishra
from Bulandshahr, Uttar Pradesh
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Deficiency in service

Dear Sir/ Ma'am,

I, Amritesh Mishra, a customer of Motorola Mobile Phones, am extremely dissatisfied by the after sales service provided by the company. Since I am a working bachelor (fresher), it is really inconvenient for me to keep running after the service centre and therefore I thought fit to write to you about the matter. I have explained my grievance as below:


Matter: Deficiency in service...
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SUNEETA KHURANA
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of caller tune

Sir,
This is to tell you that i am using your connection since 2002. Now on 14/06/08 i got a message form your company that we have activated caller tune on your mobile and Rs. 30 will be deducted from your account. Since i have not applied for such thing how can company itself can do this. This is my request to you please deactivate this caller tune service and credit my balance as it was before activation at the earliest.
Thanxbr...
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M
Mukesh Gupta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor voice quality

I have purchase one motorola slvr 7 in the month of Sept'07. Since then I am facing following problems in my above set :

1. Poor Voice quality

2. Volume is very low

3. Frequently low battery

Despite of our repeated e-mails since 30th march'08 to till date to your customer care service, no proper response has been given till now.

Mobile...
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Satish Bhagwan Kadam
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone dead in warranty period, delay in repair

Dear Sir,

I purchased new mobile Motorola W230, nearly 2 months back.
The date when i purchased this mobile, its not functioning properly and gets dead. I submited the faulty mobile to service station " Redington India Limited", No 202, 202, 203, 205 Sheetal plaza, 2nd floor, Off F.C. Road of model colony, shivajinagar, pune 411005." .
They repired it, but next day again problem comes to...
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