Motorola Mobility Complaints & Reviews

I have tried more and more time but no response to ASC and TVSe.

I have go to consumer court for complained


--- On Mon, 15/12/08, naveen kumar <[protected]@yahoo.co.in> wrote:

From: naveen kumar <[protected]@yahoo.co.in>
Subject: Fw: Web Comment/Question - Mobile Devices [Incident:[protected]]
To: [protected]@mailwc.custhelp.com
Date: Monday, 15 December, 2008, 4:39 PM

1.) Handset Detail i.e.( IMEI and MSN Number ). [protected](E-6)
2.) Name and Address of Service Centre contacted. SSR Care Center,
Shop no 437, Shoping Complex Modeltown Rewari,
Near Reliance Web World, Agent - TVSE,
Haryana, India,
Tel:[protected] / [protected],
Email: [protected]@yahoo.com.

3.) Job Sheet or Work Order Number issued by service Centre if any.MG8B[protected]Sumit)

4.) Your Contact Number [protected]


--- On Sun, 14/12/08, Motorola India <[protected]@mailwc.custhelp.com> wrote:

From: Motorola India <[protected]@mailwc.custhelp.com>
Subject: Web Comment/Question - Mobile Devices [Incident:[protected]]
To: [protected]@yahoo.co.in
Date: Sunday, 14 December, 2008, 7:00 PM



Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 20 days.

Thank you for allowing us to be of service to you.


Subject
Web Comment/Question - Mobile Devices

Discussion Thread
Response (Deepender K.) 15/12/2008 12.30 AM
Dear Mr. Naveen Sharma,

Thank you for writing us at Motorola Customer Care.

With reference to your mail regarding MOTOROKR E6, we request you to please provide us following details, so that we can assist you further.

1.) Handset Detail i.e.( IMEI and MSN Number ).
2.) Name and Address of Service Centre contacted.
3.) Job Sheet or Work Order Number issued by service Centre if any.
4.) Your Contact Number.

Warm Regards,
Krishan
Motorola Customer Care - India
________________________________________________________________________________...⇄
In case you require further assistance, pls contact us by clicking here You may update your incident at https://motorola-global-en-aus.custhelp.com/cgi-bin/motorola_global_en_aus.cfg/p...⇄


SMS- For Menu: Send MOTO to 56070
* For nearest MOTOSTORE: Send MOTOSTORE < pincode > to 56070
* for nearest dealer: Send MOTODLR < pincode > to 56070
* For Handset MRP: Send MOTOPRICE <Model number> to 56070
* For nearest service center: Send MOTOSC <pincode> to 56070
Customer (Naveen Sharma) 12/12/2008 06.26 PM
Web Comment/Question - Mobile Devices
[protected][protected][protected][protected]

Contact Information -

Name: Naveen sharma
E-Mail: [protected]@yahoo.co.in
Company: Motorola
Address: 66/E, Munirka
P.O-J.N.U
New Delhi-67
Phone: [protected]
FAX: NA

Possibly Regarding -
Mobile Devices

Comment/Question Text -
i Have purchase a mobile e6(motorola). after 6 month touch screen not working. i have go to service centre(TVS-E). he was accept my h/s. but not response for two month. after two month he is return my own h/s. but this is not mine.beacuse imei is diffretn and dadely condotion.psl suggest me other wise i am going to pollice booth to lauch a fir for motola division.



______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________

I bought a W230 from Bangalore Big Bazzar 2 months back and it is not getting charged. When I use the battery on some other device the battery is getting charged there. So it is the fault of W230 what I purchased. I called many times to the warranty Toll free contact but not reachable.
Any suggestions how to come out of this issue?
-constant

Dear Sir,
I purchased my motorola v3i chrome w number[protected] from Gulf oasis Electronics co. (L.L.C.) Lulu Hyper market, Ghusais Dubai- UAE I was using this phone in India Mandawa, Jhunjhunu (rajasthan) India yesterday during my travel to jhunjhunu by a public bus somebody stolen from my shirt pocket. my phone no. is [protected], Kindly let me know how can I find my phone or trace my phone if he is using with other number. I love my phone very much plz. help me.

My phone volume button stopped working after 4 days and customer service people are saying it is physical damage.
On phone there is no sighn of any phycical damage but without any reason they say it is physical damage. I am really fed up with these customer care pepole.

I HAVE A MOTOROLA ZN5 I GOT ONLY LESS THAN 1 Hr TALK TIME .Purchase date is 02/04/2009 What I CAN DO.

Motorola India Limited,
Dear Sir,
I had purchased one ZN5/356427/02/012237/3, hand set on 02/04//2009 from METRO CASH & CARRY INDIA Pvt.LTDSurva no 18/1, 18/21A Konanakunte Villae, BANGALORE SOUTH THALUK, BABGLORE 560062 .Now I am in Kerala Cochin my hand set does not give no longer battery backup. The hand set can give less than 1 hour call time. How can I rectify this problem? & where I bring the hand set and how much time need to do this. Please inform me.

I shall request you to kindly look into the matter, what best can be done in the matter.

Prasanth M N
Manchickal H
Mannathoor
Mannathoor P.O
Ernakulam Dist,
Kerala
Pin : 686723
E-mail : [protected]@hotmail.com
: [protected]@ymail.com
Mob : [protected]
Ph : +[protected]

Motorola — front glass

I had motog2 .. Itz having corning gorilla galgalsgalgalssgalgalsgalgalss rightright .stillstill it got damage

no network ..
range zero

sir,

my Motorok e6 phone unlocked.

pls the lock number this phone


IMEI;354524/01/066418/4

my motorola l9 l theme/skins use cheyyan pattumo ? engane

Motorola — Cheating Customers

i purchased a Motorola L9 Handset, after few months the 9 key of key stopped functioning. i took this to the Shop from where i purchased the same. the told that it will take few days to rapair and kept my handset with them. they made me walk for several days to reply how long they will take to rapair it and finally they tlod me that they have sent it to Chennai for rapairing. i got it after two months, but i noticed that they Key Pad was repaired but it could neither receive nor dial any other number. i informed they and they kept it back for repair. Again after a long time they informed me that they are unable to repair the problem. I am puzzled what to do.

Motorola — Cheating their Customers

I am using a Moto Rokr E6 mobile phone few months back I went to the authorized service centre of Motorola regarding my mobile was not charging, without even cheking anything they just took my mobile for reparing even when I was forcing them to check my charger. When they returned my mobile still the problem remains then they told me that its your charger is faulty. From that day onwards I am facing problems in my mobile regularly. They dont even reply to my mails now. Its a pure case of cheating. I have also mailed them regarding the consumer forum still no response. Please take some hard steps against them so that they should know what is Consumer Forum...

the lucknow aliganj service center is not returning my own moto yuwa w 270 phone they are saying that it is lost..how shameful it is for the company..

Motorola — cheat

hi handphone fair in sac mall malaysia... what does hp fair means if they give me cheaper price but i buy original without usb NOT INCLUDED and headset NOT INCLUDED... wat is this ...if i want it i must pay extra 25 for headset and must also buy the usb wayer...this is cheating...

you r unlucky.i m very happy with my Motorola l9.I also faced problem with mu mobile.But i sent it to Motorola customer care.after 3 days they repair my set as new.Not only they repair it but also they give me the latest software.So i am very pleased with there service.

Well, all handphone fair is cheating they customer ! they try to blind the consumer with the 70percent discount or other promotion . my friend bought a china iphone thats exactly look like the original iphone. the seller told him that is a APPLE iphone 3G. its consider cheating. my friend bought it for 1499... buy a CHINA iphone with this price. What to do ? They are non stop making handphone fair to cheat consumer but government do not take any action !!

Motorola — cheating

Dear sir,

i bought a mobile in univercell hyderabad but is not working fine. if i ask to univercell employe there are not responding please take a acetion on it.

dear sir,
i purchase moto ZN200 on 30.oct.08, but after fifteen days the set was not working in process i have to complain on that store"hotspots retail.ltd" with in three days, set was hang go back to store but the executive told me your set send to service cenre.
after five went to that store then the exicutive told plz submite your set for ten days after ten you get the new set from the "hotspot" store till now i got no response from the "hotspot"

Bill detail=
1. serial no.kn/kp/
2 date 30.10.2008
MOTOROLA ZN200
3. IMEI NO.[protected]
MODEL NO. HG10680, 1405A

MOTOROLA DEAD ON ARRIVAL CERTIFICATE DETAIL

BOOK NO. 209
SR. NO. 10435
SERVICE CENTER/DEALER/DISTRIBUTER DETAIL
Redinton (india) ltd. kanpur

plz. do the need full,

thanks & regards
sunil kumar
[protected]

Motorola cellphone service in India is very very poor. The srvice people are kind of shameless people. i bought a w181 model on 7 Nov, 08

from

essar retailer
saheed nagar
in front of rd womens college
bhubaneswar





and just after 2 days the mobile stopped working(no signal). i deposited my handset at regington motorola service centre(, master canteen, Bhubaneswar) on 25 december 08. I was promised that the problem would be fixed in 15 days..
and did not provide any stand by.

they return me with the same condition again and again after that.


i want to register a consumer case.

and also i want to know that i should case against the retailer or motorola.
shubhakanta panda-[protected]
2nd hostel
room -152
Utkal university
bhubaneswar


.

motorola cellphone ZN200 — complaint against bad service

mane apna phone Motorola ZN200 (IMEI no[protected].11.08 me purchase kiya tha .first 2 month i am full satisfy but now last 1 months i have faced problem.So mene guwahati ke Motorola Service center (REDINGTON INDIA LIMITED) pe 2.2.09 ko jake mobile dekhaia aur moble ko service ke lie dia.After 10 days mene unke sath contect kia to unohone muje 13.02.08 ko bulaia aur kaha ki apka mobile ready hai. Jab me gaya unlogo ne bola ki mobile thik nehi hoa he ape 10days bad aia.For this I have faced many problem. So till date what can i do ?

In december 2008, i had bought a Motorola ZN200 cell phone from a Hotspot store in Vaishali, it was running good. but day before yesterday i lost my cell when i was travelling in the bus in Delhi. my handset's IMEI no. is[protected].
kindly help me to find out my cell phone or please get me suggestions to follow to search it out.

hey

motorola / E-8 — hanging problem & ringer problem

Not Repairing for last 3 months

Some prob occured in the phone suddenly after purchasing of 10 days. The phone got swtiched off and on putting it on the phone just vibrates.It was given for repair to the authorised service centre in kanpur at motijheel.. After keeping it for 3 month they not returned it back ans says when it ll be repaired it will hand over to you but i now become insane and now m desided to go on consumer forum ,if i dont get back witin 10 days.

Motorola — SOFTWARE

I have Motorola KRZR K1, it has a software problem.
its time gets reset everytime even though it is set on desired time it changes automatically in some time.
The other problem is it gets restarted automatically.
And when it gets restarted it switches on in Aeroplane mode.

I have an internet connection...
But still then the software is not able to update itself

same problem here. the software Phone Tools 5.0 doesn't support A810. Even their international support website says so. Why the hell they are giving this CD to us.

I HAVE PURCHASED MOTOROLA A 810 MOBILE BUT I AM NOT ABLE TO CONNECT PHONE WITH MY P.C
I AM HAVING WINDOWS XP. OPERATING SYSTEM, WHENEVER I CONNECT TO PC AFTER COMPLETION OF INTALLATION IT ASK "Your mobile required next version ", WHAT IS THE SOLUTION NOBODY IS GIVING ANSWER IN COMPONY AND SONY BLUETOOTH HEADSET ALSO IS NOT SUPPORTS

I have purchased New Motorola A810 Mobile When i was tried to install Mobile support CD, Half the stage of installation system asked " Your mobile required next version ", Also it is asked to Version update ikon. But i dont have internet connection, So need to new updated verion CD .
i have contacted this dealer three four times but no answer they will give regarding this problem

Essem Communications, 91 & 92, Hemachandra Complex, 7th Main, 4th Block, Jayanagar, Agent - Redington FSC, Bangalore, Karnataka, 560011, India, Tel:[protected] / [protected], Email: [protected]@vsnl.net, [protected]@yahoo.co.in.

First don't connect your phone with PC. Now Install the CD by clicking Next Next, Skip registration (Click on register later) skip version update (Click on Cancel).
After finishing the installation launch the motorola tools bar from your desktop.
Select Default Profile and select your connection type Cable or Bluetooth.
After that you need to activate your phone as a modem from PCsync (Its an Icon placed on your Phone menu).

this phone is such a and is no way worth buying...the only feature which i found quite satisfactory is its display thats it
its software does not support it---it asks for a higher version which is not available with motorola..(i guess)
its camera quality is very 3rd class even a vga camera of nokia 6600 gives a better coloured picture
sepia effect available in camera will turn every thing yellow --- so i guess they dont know what sepia effect is
i just dont use its camera now, sometimes i even forget that it actually have a camera
no themes available
no games
volume is not so satisfactory in comparison of other phones of same or less range (price)
no speaker mode for radio
overall its just waste of money...thats all
THANKYOU

I have a motorola a810.the software does not support it needs a latest version. The customer care and neither the dealer are of any help.
So how do i connect this stuff to my pc???

hi this is suvo i bought a motorola A810 but its phone tools cd is not working it shows that i need a current version wat the helllllllllll...

i wnt to install internet setting in my motorola A810 phone. please advice how can i install such setting in my mobile

Dear Sir/Madam
Please Help me has lost please find the location

Motorola A810 — please Find the Location

Dear Sir,

my cell no is [protected] mobile has lost with sim card the person whoes get a mobile is not done swith off
when i am try to call than countinue is rining please help me for location

am facing the same problems .

If the Motorola can not provide compatible software, then why is it selling these phones .
It is a blatant breach of consumer rights !!!

I have a 810 but i want pc suite i does not work

Hi all for the volume problem,

I used samsung head phones. Its pretty good, even in heavy traffic, I can feel the music.

Hi All,

Picture quality is bad, I accept it. But video quality is pretty good. Pls try it and revert.

Motorola — software support unavailable

the CD available with Motorola A 810 is incompatible with the phone, making the phone completely inaccessible from a computer.

yar...

i am also having the same phone.. from my side the phone is good.. but i feel sound is very low ( need some application to boost the volume of audio like Goldwave...


i feel for better performance.. need to dip a bucket of surf ... hehehehehehee

i am manoher Banger

hi to all!
well i also have the same phone!
and i have a long list of bugs!
i dont know why the hell motorola is giving the CD when the supported software is not there even the motorola support dont know about it they are not able to tell that is it the new OS or the old one!
thought the touchscreen works really fine the software is a real problem maker.
it cannot search files(music, photos etc) by names or alphabets.
there is no java app which can access its memory card, even not its own.
And motorola has no plan to launch update in the near future!
do anybody know software developer who can fix this even the guys at modmymoto could not do it because they do not have the source code!
HEEEEEEELLLLLLLLLLLLPPPPPPPP!!!1111

Nice phone but the cd is crap could not load the phone tools same complaint as your have tried a million times and am tired will have to take it back.

Where the hell is the icon pcsync...on the phone I waste my money on this phone

Finally I was able to load the cd after switching my phone to modem...on pc connections

PLEASE HELP.I am from tamilnadu.. Bought STUPID motorola a810.. Now i can able to connect to phone tools.. When i asked service centre, they told me to download latest version.WHY SHOULD I?? i have decided to make a complaint on consumer court... any one want to join me... my phone no..+91 [protected]

hear everyone,

I have purchased a YUVA W270 mobile. it contains class 10 type of GPRS system. but still it cannot used for connecting internet with my personal computer. I am totally fed up about it...

with regards

jayaprakash

Motorola ppl sucks...how can these are able to make such a big company...

Hi Guys….I found the Gprs Settings for A810(Aircel)…First Please go to the setup and select DataNetwork..Then select a new profile and Profile name Is AO(Capital Important) and then Set the Wap(Main Gateway And Port is 0.0.0.0 and 0 respectivly).And Select Gprs settings then set the Access Point Name as like “aircelgprs.pr” (All in Small letter & avoid the inverted Commas.Please Dont change anything in Gateway..Keep like 0.0.0.0 and port as 0.Then selsct the Homepage Settings And set like “http://aircelthrills/operator/aircelwap”(type same like this without inverted commas)…Then switch off and remove the sim foe 1 min then turn on…Definately It ll work….If not so mail to my id….

Motorola A810 — Motorola should go out from INDIA (Do or Die)

Dear Sir / Madam,

I purchased Motorola mobile model of A810, I Bought in the month of March2009, That day itself i got very lower volume of MP3 player and very poor of Camara quality also. It is a 2MP Camara but the image size will come only less than 200kb.
I gave my mobile on 6th Aug 2009 to motorola service station at chennai(Redington India Limited). They accepted my compliant and i got the acknowledgement also. They told me to come on 14th Aug 2009, I went there but they told me, you come on 17th Aug 2009 and they have signed me to deliver on that day. Due to my official work i went back to 18th Aug 2009. They again said some reason to me, and said you come on 29th Aug 2009.
I didn't accept that and i shouted them. Then immedietely they gave my mobile with out doing any work. They gave my mobile in the same condition before i gave to them. The concerned irresponsible persons names are C.BASKARAN, Rajasekaran and Nagendran REDINGTON INDIA LIMITED, 16A and B, Wellington Estate, New no 53, Ethiraj Salai, Egmore, Chennai - 6000105 . After seeing my compliant whether motorola will take action are not?
I suggested all Friends DONT BUY ANY MOTOROLA PRODUCTS.

DONT BUY ANY MOTOROLA PRODUCTS

I have purchased a Motorola A810 mobile it doesn't support most of software no games, doesn't works its PC suits it is almost worse mobile.

Purchasing of Motorola Mobile is only loss of money. I think this company should punished if some body is going to take any legal action then I will be with him.

thanks!
Basu
[protected]

i have purchase a mobile phone motorola a 810. phone not connect to the computer .

i have not found free motorola a 810 mobile phone software site.

i have had this phone for a yar now, and i just downloaded the motorola phone tools v 5.1.3b which is in spanish using ares. so give it a try. i have one problem, i cant install themes, does anyone knows how to to this.

hi friend please send soft wares of nokia pc suite and motorola pc suite

hi, i have a motorola a810 but i don't have a pc suite cd.but i want a free downloads on internet.so u can help me with website free downloads on my pc..

I have a motorola a810.the software does not support it needs a latest version. The customer care and neither the dealer are of any help.

********************GUYS PLZ GO THROUGH THIS************************************
WE ALL ARE MAKING ONE COMMON MISTAKE, WE ARE SELECTING THE STORAGE DEVICE IN THE MOBILE, ISNT IT????

BUT GUYS RATHER THAN SELECTING STORAGE DEVICE WE HAVE TO CHOOSE MODEM...TRUST ME GUYS IT WORKS...I HAVE BEEN TRYING FOR THE LAST 5DAYS...N FINALLY GOT THE SOLUTION...
********************************************************************************...⇄

********************GUYS PLZ GO THROUGH THIS************************************
WE ALL ARE MAKING ONE COMMON MISTAKE, WE ARE SELECTING THE STORAGE DEVICE IN THE MOBILE, ISNT IT????

BUT GUYS RATHER THAN SELECTING STORAGE DEVICE WE HAVE TO CHOOSE MODEM...TRUST ME GUYS IT WORKS...I HAVE BEEN TRYING FOR THE LAST 5DAYS...N FINALLY GOT THE SOLUTION...
********************************************************************************...⇄

motorola a 810 is the very very very very very worst phone in the world... motorola phone tool creator's are very big ...

Phone getting closed while playing music

Purchase the phone Moto g 2 in Nov '14 thru flipkart. It is getting closed while playing music Contact Shivali Shekhawat [protected], Dwarka Sec 22, New Delhi

battery drains quickly

I have taken Moto g2 3days ago. The battery drains within 4-5 hours.

moto E mobile screen glass broken

I am geting the mobile last 2 month small damage i'no.but this time mobile was fully glass broken kindly refain my mobile...

Dear Sir
Please Motorola Service Center Display Not Available
Mobile Model No W230
Pl Service Center Address Bhopal

Sudama Rajput

I have a mobile w270
Please give me Motorola Services Center Adress in Bhopal.

my cam is not working properly due to dust
but service centre says its ok

Now a days motorola service center are shifted in jawaharchouk

Dear Sir,

I am also serching address of service centre of Motorola Bhopal

sir pls give me the address of service centre of moto in bhopal

Is there any authorized service in Gwalior(Madhya pradesh), If it is, then please send me the adress of that service centre
Thanks

Address of Motorola Mobile (Authorized) service station at Bhopal.

i have a motorola L-6 mobile, , which has a automatic on off problem, , , , , , , how d prb be solved

Dear Sir
Please Motorola Service Center Display Not Available
Mobile Model No W220
Pl Service Center Address Bhopal

plz tell me how apply theam in motorola zn200 i m wating 4 ur responce plz

Address of Motorola Mobile (Authorized) service station at Bhopal

hanging very much and some problem with google Too

My Moto e 2nd gen is hanging very much nd shows ssome problem like google play has stopped and further whawhat shoud i do plzzzz help

motorola/mobile moto KRZR K1 — POOR QUALITY

sir,
this is to inform you that i bought a Motorola KRZR k1 mobile onJun 07 and immediately after a year the cover of the mobile started peeling off and is giving a very bad look.
you are requested to do the needful and replace the set or repair the same as one year is too short a period for a set of worth Rs 8508 to go bad.

Regards

Maj AP Singh

sir i bought NEW MOTOKRZR K1 Mobile in 4/6/2007... i had used Free Service with in a Expiry date too ..after 14 Months my mobile got problem so i gave for service to REDGINTON service center in COIMBATORE [ R.s.Puram] they said want to do Flash and they charged 1400.Rs...then after 3 months once again that same moblie got Problem and i given to same shop [REDGINTON] they said they will charge 2450.Rs but i didnt do the flash still now it was not working...in service center they are not at all Responding Properly... they are charging too much of money from innocents... i will expect good resolt from you... so pls help me and others...

sir/mam
I bought one motorola L9 mobile. after 2 months got a problem in mobile.. i submitted my mobile with my original charger and ear phone on 05/03/09 work order no 08/08623.. they told me to call them after 2days. after 2days i visited them directly.they told it ll take time to clear ur problem in mobile. again they told me to call after 10 days. after that also i visited them diractly and they told again we didin get ur mobile from our office so call us after 2days we'll tell u..like tat it was gone.. finally i got my mobile on 27/03/09.. they gave my mobile with DUPLICATE CHARGER instead of my original charger. So u should know about the MOTOROLA SERVICE canter in coimbatore.


yours
Rajeswari

hello sir i am neeraj please call me [protected]

hi, i m kapil sharma, i bought a new phone motrorola w270, but after 6 month my phone flap is not working properly, i went to motorola service center in distric center janak puri, he says the phone flap not in warrenty. acutlly i want to complaint in motorola please give proper information to the costmer when he purchase motorola phones.

i want to kmow the motorola servicecentre in tirunelveli. and i want to change my panel of mot L9

Moto is not very good. I ever have a MOTO mobile. It always broken!! I'm boring!!! At last, i threw it and change another moblie!

Your Mobile Phones blog, offer news and information from around the world. With latest mobile phones, mobile news and all about Mobile Marketing.Here you can get all these information and reviews in our website also:http://www.testseek.com/

Nice blog

Motorola CDMA is a junck handset..

I have given my motrola cell l9 to Wazirpur, Rohini for repairing. It is hangs after on. They have taken it. ang give me after repaired. I have checked after reach on my home but is problem same. How motrola things work. I do, t know.

i have motorola w-230, purchase date-23 mar'08, after some in my phone speaker is not work. i have work this mobile at vibration mode. after some time also problem in on & off


pls. solve the above matter.

thanks,

ashok kumar
[protected]

I HAVE MOTOROLA RIZR Z3 SOME TIME IT DOES NOT DETACT MEMOERY CARD.
I HAVE COMPAINT FOR THIS IN SERVICE CENTER IN ROHTAK (HARYANA), BUT THE GUYS
THERE ARE NOT SO MUCH TRAINED, DAY BY DAY I AM FACING THIS PROBLEM MORE'N'MORE

i need a motoroker's 4 pin head set or hands free.kinly let me noe the actual price & show rooms in maharashtra.

i have also gone by this situation, i have also given my motorola Mobile on 14/feb/2009 to repaire in warrenty period, the display was not working, the service center demanded 1125 to repaire, all other parts were working fine the gave me, problem happend due to moisture, and it is not coverd, every time the do such comment to take money from coustomers.
the are responsible for bad service provider on behalf of mortorola

hi,
i wanna know 2 about ur service center in rohtak .(haryana).
thnx

yor ss senter

i have motorocker. it is not working . pls let me know the service centre.

I HAVE MOTOROLA MV3i SOME TIME IT DOES NOT REFLECT SCREEN AND AUTOMATICALLY SWICHT OFF.
I HAVE COMPAINT FOR THIS IN SERVICE CENTER IN NEAR KHANPUR SOUTH DELHI, BUT THE GUYS
THERE ARE NOT SO MUCH TRAINED, DAY BY DAY I AM FACING THIS PROBLEM MORE'N'MORE

I have taken motoral handset in feb 2009 but it has been stopped to take charging with in 6 month what should i do ? kindly assist me ...

My motorola rocker e6 is not functioning properly; Battery is going off frequenly.AND, I have taken GPRS connection which is not acting appropriately. Also, blue tooth is not functioning. Pleaes advise at [protected]. Also, i need the s/cente of south delhi number. My mobile number is [protected]

All these , thought that... they purchased company in few ponds,

Madarchodon khareedate waqt dhyan kyo nahi dete...

Kyo maa chudayee khareed ke.. motorola ka phone..aur fir kyon yaha maa chuda rahe ho ??


regards...
Moto Care
India

Moto care...

Your language speaks very loudly about your CLASS, SOCIAL STATUS, ETHICS, MORALS, FAMILY UPBRINGING AND LOW IQ.

PEOPLE LIKE YOU HAVE DEFAMED THIS COUNTRY AS COUNTRY OF ARROGANT LAZY AND ILLMANNERED PEOPLE.IN YOUR LANGUAGE"BLOODY CHORS"...PEOPLE LIKE YOU WHO SUPPORT THEM ARE EVEN MORE CHORS...GOOD FOR NOTHING ...CREEPERS AND PARASITE ON SOCIETY .

SO DONT BOTHER TO EVEN COMMENT AS WE KNOW ITS BEYONG YOUR APTITUDE AND INTELLIGENCE TO SOLVE THE ABOVE RAISED CONCERNED.

MAY YOU GROW UP AND GATHER SOME WISDOM AND BETTER EXPRESSION ABILITIES.

NO REGARDS
XYZ

My story has been very similiar

You bloody mother , i[censored] don't have ability to continue the company..
why u started it...i'm getting problem in my cell, who's responsible for that...
tell me u suckers..

As i have got motrola razor v8 last year and last 2 months back my 2 megapixel camera hos got burred, and this is not because of dust, lens is cleared. Can you describe the reason why it has happen? And what should i do? And i already know that my warranty has been over but still i want answer to my question? Other application are working absolutely fine, pls suggest as i dont want to loose my phone. it is really goodphone.

thanks
Kundan

Lost Mobile Moto E

I have lost my mobile Moto E (White), having IMEI no on 10th Jan 2015 in Bangalore..? I had blocked both sims ([protected] - voda & [protected] - docomo) and obtained duplicate for the same

Motorola — low battery backup

sir
i am aswin from calicut, kerala.i buy motorola a phone(motorokr z6) one month ago . I am getting avery poor battery backup of 10-20hours .They offered me a battery backup of 2days.I went to motorola service centre . they change the battery, but the problem is not solved yet .

Dear Sir,
Plz give me the address of Motorola Service Centre in wazirpur.

C.k

I am not at all happy with the motorla service center guys. The problem is with the low battery back up of my motorola v3i Razor. i went to the service center of the motorola in lajpatnagar (delhi) and informed them the same. Without diagnosing the guy, very smartly said that the problem is with the battery backup and the battery is gone bad as its been a year, so you simply need to change the battery and get the new one it would definately resolve the issue. May be their was the problem with the charges too so he took my battery and charger and gave me the new battery and charger fot that i paid Rs 1350/. i came back home and fully charges the cell around 9:30 in the night and didn't made any call or receive any, when i wake up in the morning around 4:50, the cell was beeping due to low battery. It was so frustating, that after paying that much amount it doesn't resolved the issue.
Again after 2 days i went to the service center and informed him about the same and they said that we will send it for diagnostics and for that i need topay 150 i did that.. after waiting for around 10 days they called me back to get the call and they says that the problem was with the motherbord they fixed that and again took Rs 1450/ for that. i dis that. Now the moment i pluggged in the the charger got an error messgage that "Not charging". tried that for 4 time then it took it. Chrged it the whole night but in the morning it started responding the same manner without any betterment, again i went to the` service center
they took it for 2 days and said that they were using it and its absolutely fine now.
But still it is not working and i am pissed of that. Don't even have that much time to spend in their service center. This is PATHATIC.

kumar saurav
[protected]

hello! i'm prashant gupta.i'm a motorola v3i user.i'm sick & tired with its battery back up .if there is any solution of this problem plz tell me . i'll highly oblizesed u.
thank u..

Motorola — Heating Phone

When we talk 30 mint or above the mobile is getting to hot as compare to another phone. Please resolve the problem.

motorola motorokr — theft of my mobile

i came delhi on 30 march, on 2 april i was travelling fro laxmi nagar to anand vihar in local bus of delhi.when i went in the bus frm laxmi nagar bus stand then within 1 minute somebody took out my cell frm front pocket of my jeans. its imel no. is[protected] and its msn no. is -f53whd2c9z.

motorola L9 — Internet Charges

Dear Sir,
On[protected] the Airtel Moblile service deduct Rs.99/- from my account without my request of installing internet services on my mobile no.[protected].
Please refund immeidately the above said amount to my account
Thanking you
Kanwaljit Singh
Mobile No.[protected]
Address:
#55, 1st Floor, State bank of patiala
Tripuri Town, Patiala.
Punjab, India

motorola L9 — bad behaviour and service

my complain to motorola head office.
plzz forward my message to the head of the motorola.

hi i am debobrata from kolkata.
from last 10 months i am using motorola L9 phone.
But from the past few days i m having a problem with this set.the phone stops detecting the extarnal memory card.it gives a message-system error frequently.but when i restart the phone, it starts working smoothly.

Due to this problem i went to Motorola service centre, at "Surya Business Pvt ltd, 9A Kyd Street, Ground Floor, kolkata, India"
on 25/09/2008.
i told my problem to the person in charge(dont know his name).he just avoided me by telling that "we can look into the problem but it will take 8 to 10 days...no no 15 to 20 days...actually we dont have the parts.actully in festive week we cant tell you the exact time tthat will take to solve the problem."

as i use cell phone i cant effort to give my phone for service to such a long period.

now rest is upto you.you can find lots of complaints like this.you are a good brand after nokia. if you are trying to achive the trust of the people then you must have a well equipt service center, the best servicing and most importantly well behaved and caring people in your service center.

thanking you
i hope you will react...

i bought a phone w[protected]
2 times i had to send it back for repair
the last time 1 month ago
still waiting

Dear Sir,

1. This is apprise you that I have purchased Motocola L9, [protected] from Virmani Telecom 28 chakrata Road Dehradun Uttarakhand, on 17 July 08. After two months of purchase date the sadi set has developed problem like short battery life, on and off blank display. The problem was reported to Virmani Telecom and I was directed by Virmani Telecom to contact Redington India Limited No 10 Ground Floor Tilak Complex Tilak Road Dehradun Uttarakhand. As a customer I am sorry to inform you that the said set has been given to service centre five time in last couple of months but the problem has not been rectified

2. Since the set is in warranty period May we request you to direct concern to replace the set else case will be processed throu consumer's court.

Thanking you,

Lt Col (Retd) BS Rawat
Ragav Vihar (Smithnagar)
PO Premnagar
Dehradun Uttarakhand

Mob : [protected]

I have a problem with my headphone available with the MOTOROKR E8. I went to the Poddar Court Service Centre, there they firstly told it will take 7 days for repairing. After 7 days when i called them they told that the headphone has been repaired and is available there, but whene i went there they told me that no such headphone has been repaired. This was repeated for several times. When I asked them about this type of behaviour, they told me that it may take another 4 days or more.
Please have a look on this matter, because this is just hampering the reputation of the company.

Regards,
Sayantan Sarkar.

motorola L9 — Disgusting after sales service

I bought a Motorola L9 from the Mobile Store in Annanagar, Chennai in April 2008. Within 6 months, the screen started to 'white-out', and I had to restart the phone each time, to get it to work at least for a few seconds. When I contacted the Mobile store, I was directed to a Moto store. They, in turn, sent me to the Redington service centre opposite Ethiraj College. I was made to wait for 1 hour before they examined my phone. Then it was declared to be a problem with the board, which was to take 7 to 10 working days. It took them a whole month(all the while with me calling twice a week) to return the phone with, in their own words, "the keyboard changed, along with the board also". I started facing the exact same problem within a month and I went back to the service centre. There I was told the board hadn't been replaced, just serviced, and told to come back for the fixed phone in 3 days. I went there today, and was told, "how can anyone tell you to come for the phone in 3 days? It'll take 7 to 10 working days. We'll call you once your phone comes back". I hope a solution will be found before my warranty expires in March. Even then, I'll never recommend anyone to buy a Motorola ever again. The after-sales service is slow, incompetent and totally inefficient.

I have a Motorazr V3i. For a couple of weeks it was having a peculiar problem - when the flip is closed, nobody can call into that number - it would say 'Not reachable'.
I gave it to the nearest motorola service center( Shibpur, Howrah) and after 2 weeks it got rectified with a service fee of 1500/-. Then soon, the problem reappeared again.
I gave it to the service center again and then nearly one and half months have passed. I call up the center nearly every alternate day or so, and every time they reply saying 'It will be done in the afternoon / will be done tomorrow'.
I am now seriously suspecting they are not doing anything at all. Even today they said the 'spare hasn't come'...when I crossed saying only yesterday they had said that the spare had already reached, they said 'yes, spare has reached but the person who fixes the problems hasn't come today'.
I am extremely frustrated with the service. Would appreciate a very quick response about this.

dear concern,

i have given my motorola L9 for repair at moto auotherised service centre Ucom Technologies Pvt Ltd (M/s, mDR service india pvt ltd, no1/19, 1st floor, katpadi road, thottapalayam, vellore-632001 ph:[protected] reporting probvlem Mic & Earpiece not working on[protected] they told they have to sent it to chennai repair centre for replacing IC and it will take 10 days... but unfortunately still i am getting the same reply that tehy have not received my phone after repair as IC is not in stock if you dont have spare parts stock then replace with new set for your mistake WHY CUSTOMER HAS TO SUFFER. i cant give my phone for such a long time as per today[protected] it was more than 40 days... concern person look into this and take a action immedaitely otherwise you will be loose your valued customer due to your POOR & DELAY RESPONSE.

motorola L9 — Technical problem and poor customer support

I purchased a Motorola L9 handset in April '08. It is still in warranty period.But till date I have been suffered a lot for this handset.It has already been repaired 2/3 times. But still it is creating problem. The service centres are not helpful atall. Those people always ignored the customers.I stay in Kolkata.I wrote so many emails to the service centres.But they did not pay any attention.

technical problem and poor customer support

i m from kolkata, using motorola L9 since 1 year, having problem with my set after using it only for 3 months since i have purchased. problem is that, it gets hanged daily twice and headphone and data cable is not working completely. after 4 months of purchasing this set, i got problem with the headphone and fully damaged.

Motorola has the POOREST after sale service support even for the handset which is under warranty period. The experience with motorola & its service centres is really pathetic and causing mental harassment and wastage of time.

Motorola is not even willing to replace the hadset knowing that its been already submitted four times to service centres but received back unrepaired.

In my opinion, this company should not be allowed to sell its products in the cities where it is not able to provide after sales support to customers.

The brief of my handset and its problem is given below:
Model: MOTOSLVR L9
IMEI No.: [protected]
Purchased From: SWITCH COMMUNICATION, 22, First Floor, Nehru Shopping Complex, Lawrence Road, Amritsar,
Invoice No.38, Dated May 05, 2008

First time given for Repair to UCOM Tech, Amritsar on Jan.05, 2009.Received back UNREPAIRED on Jan.20, 2009(after 15 days).

Second time again given for Repair to UCOM Tech, Amritsar on Jan.24, 2009.Received back UNREPAIRED on Feb.05, 2009(after 12 days).

Third time again given for Repair to UCOM Tech, Amritsar on Feb.12, 2009.Received back UNREPAIRED on Feb.25, 2009(after 14 days).

Fourth time again given for Repair to AHD Communications, Amritsar on Feb.26, 2009. Till date the device is with them and unable to tell its status.


For last three months i don't have my mobile phone with me and i am not able to use my phone number/SIM.

Now i have thought of taking legal steps against this company.

I HAVE PURCHASED A MOTOROKR EM30 on nov 2008 .and after a few months my handset got hanged frequently.i gave it to the service center and they repaired my handset after 15 days but after receiving the handset i found that side keylock was damaged and i now i have to apply to lot of pressure for its functioning.The service center people are not able to repair it properly and they are saying that it cant be repaired, , , , i have also mailed to the customer service department but no one has yet responded...concern person look into this and take a action immedaitely otherwise you will be loose your valued customer due to your POOR & DELAY RESPONSE.

Hello !
I'm Annesha Bhattacharya, I purchased my MOTOROLA L9 phone in last year middle of July from Sk. Mumtazzuddin, Kolkata.It was running very smoothly, but for few days I faced a critical problem.My handset operate commands automatically, it showed unlock, ok options automatically, t take the voice call and sound "say command " whenever i touched the red button, and when it stop, on the screen it shows "unlock code ".When I switched off the phone and then on it, it shows " busy, try again later ".I can't tollerate this problem anymore.As I'm a working person I need this phone in everymoment.So if you people help me out of this problem, i'l be thankfull.Because within warranty period i couldn't expect this from a reputed brand like you.I need the solution now.

motorola L9 — Non receipt of Mobile

Dear Sir,

I have purchased Motorola L9 on March 14th 2009 along with warranty of one year.

IMIE No: [protected].

On 5th May 2009 it was not switching ON, then I gave the mobile to the authorised service centre of Motorola at coimbatore On 6th May 2009. They took the hand set for repairing as it was not having any water loging complaint .

Work order No:CB/MO/09/00701
Work Order Date: 06/05/2009 10:20:00 hrs, When ever I call, Harshly they reply that they are waiting for the spare.

Then on 4th may I called Motorola customer care, they convinced me and promised that they will contact me soon.

Almost waited for one month, But till now nobody turned back. I'm totally upset on their reply.(Same reply from the repairing centre)

Please help me to get my handset back in good condition.

Waiting for your Immediate steps to solve my problem.

Thanking You
Martin
[protected]

I have got the same problem as Annesha Bhattacharya said. i have called many time to their specified service centre but no one received the call. I think it is very bad handset, company should stop to sale this. If some one review about MOTOROLA L9 ...pls don't buy this its very bad...

Motorola Cellphone (L 9 Model cell) — Service Centre

Last 1 month back my cellphone screen got Dim And the power of battery gone low with some sound & network problems. Further to this on 25th of july i reached to the Motorola service centre which is lying in jaipur in the mentioned address that is Redington India Ltd F-46-B First Floor Ramesh Marg C-Scheme-Jaipur. Tel[protected].Service staff taken my mobile back with the commitment that it will be repaired last by 1 week (31-July) but when i reached there on aforesaid date to get my mobile back they said "Sir the parts gets recieved yesterday u take your mobile on Monday 3 Aug.OK I cooperated with them and again i landed on service centre on 3 Aug after getting frustated when they were not recieving my call to get my mobile but this time i again got the same answer that parts had been recieved today and with the commitment that it will be delivered by 6 aug for sure.I was getting so many problems in communication and it affected my daily life but still i cooperated with the service staff.Further this i called the service centre on 6 aug they said " Sir work is in Progress so you can only get your mobile on Saturday".When i got this answer i gave them the warning to escalate this matter to the manager but because on the request of Service guy's i left the matter after getting the commitment of saturday (8th August).

On today(8th Aug) i called them and asked for the mobile the same excuse i recieved from them that "Parts recieved today" with the commitment of Delivering on Monday.

The delays from service centre affected my communication and daily life.

Lastly i am requesting to the Consumer Forum to take strict actions against the Service centre or the Company for their poor services which is affecting the consumers.

Looking forward for the further actions.

Regards,
Manish Sharma
C/O R.G Sharma
5/116 Agarwal farm,
Mansarovar Jaipur-302020.

I very much echo with the above complaints Motorola service is really pathetic.It Sucks!!!
I've given my phone at service center in Bangalore and its been more than 2 months still i haven't got back my cell Phone.Whenever i call them they say the parts have not yet arrived it'll come next week and already more than 6 weeks have been passed.
I also spoke to some one by name Amit Gaurav who is south incharge itseems and he is a very irresponsible person always tells a wrong date and when i ask for complaint id he refused to give it to me.I am pissed off with this kind of service

I would be really glad if this feedback reaches to the Motorola head to improve their service and have some responsible person's in the organisation for company's benefit.

Motorola Phone service...sucks...!!!

i hav imported motorola set from china
i want to know that is it will be serviced in dehradun service centre {uttarakhand}

Kindly Contact me on [protected]@gmail.com i have something useful for you

I have purchased new motorola mobiole supplied reliance people in vellore
phone is working onley there month after is not working
service centre no responsible please give any way?

I am working in priviate companey in Ranipet, my companey small scale industries,
my companey doing job work, Some privitate company has giving job work(Including Drwing).
Last there month my companey has problem .One of the bigest companey in the world Ge&oilgas giving some job workes as per P.O .Suddenley Ge&oilgas says P.O cancel. but my companey is fabrication&Inspection has complete More than 1250 MT. now my companey position is very bad
lot of people no work more than 300 familay suffering .Which way my companey relive ?
world biggest companey G.E like this?

motorola L9 — Very poor customer service

Hi,

I had purchased Motorola L9 set through Hot Spot store in Garia
(Kolkata) last year on 29th May 2009. From Jan/Feb 2010 i am facing a problem in my set - it is getting autorestarted couple of times in a day. I feel it is a software issue and submitted the set on 13th March with the hot spot store along-with care pack xerox papers which in turn they had taken up with motorola service centre in Kolkata.They had assured that it would be done at the earliest since my profile of work needs to be in touch with colleagues all the time, but enquiring they informed me that it would take 1.5 weeks. I agreed to that, but after that when i checked with them in the 3rd week of march they informed me that they wanted more time since nothing from motorla service centre was informed to them and also the personnel who is in charge was not well and was on leave. Then after enquiring after a few days they said that the mobile would be handed over to me on 3rd April positively understanding the urgency i had but told they cannot handover the set to me before 3rd since they would get the set from service centre at the mentioned date only.

Now calling them on 3rd i understand that the Motorola service centre people are not getting one of the parts for replacement and delaying the set handover.They now have given me a time for 10th april. I am very very unhappy with the situation and feel that i have made a blunder in purchasing a motorola set since they do not have the ability to repair a minor problem in a set for more than 20 days and are also not providing me a brand new set if they are unable to repair the same.They do not have proper answers to our querries and do not care about the customers. Hope you understand the situation and take proper action so that customers are not neglected otherwise people will loose faith in hot spot centres across India.

Regards
Kalyan Banga
Director - Research
Access Markets International
Sarat Bose Road

# [protected]
IMEI No: [protected]
S.R.No B-56041
Hot Spot Store No:[protected]

motorola L9 — Mobile Theft

Dear Sir/Mam

My mobile was stolen on 12th nov 2010 .i was using airtel prepaid sim no:[protected]

My mobile model is : Motorola L9
I would like to block my mobile from misusing it,
My mobile IMEI is [protected].
purchase date - 11/23/08
Shop - Shakti cell world mecheri-636453;

Kindly help me to block this mobile. and trace it

Regards,
Mythili IS

motorola mobile (L9) — INTERNET IS NOT WORKING ON MOBILE

from last four months my motorola L9 is not responding for internet. i also visited its service centre but they said that they have no solution for this problem. please help me............................ and tell me what to do for this

Motorola — storage

I bought a moto e on 10 july 2014 i want to install some apps on my phone when i go in storage It says 120 mb free but when i download a 5 mb app it says insufficient space availableavailable please help me out in this

Motorola — mobile not working correctly

Dear Sir/Madam i have problem in usage of motto e handset there is battery backup and suddenly switched off and restarted automaticallly . plz try to understand my problem and resollve in short time

power off

Moto e brought in June 2014 gets turned off by itself. Facing this problem since April 2015.Reply soon.

voice clarity problem

network problem, voice not clear.lot of time complaint forward in motorola customer care.even changed motherboard also bt no response

Motorola — handsfree not working

dear sir
I purchased a motorola w220 from laxmi nagar delhi.
i am facing some problum of handfree that is the one side speaker is not working so i put up a complaint on 16 april in shakar pur service center.
those people who are working there told me that ur problem will be solved with in a week but now it is may running n there is no responcible answer from service center's people..again n again i call there 4 asking my hand free they only give me one answer "sir it will take much more time.." now i m uncomfertable feel with this answer, so u r requested to plz look at this metter and give me a right answer.

motorola w230 handsfree — hands free not working

i purchased motorola w230 set 2month ago but my handsfree not working properly. plz send me any motorola service center address which is near the naraina(new delhi)

I purchased a motorola w270 from south extention. handfree speaker not working oneside. i am in warranty. I give handfree for repair in your service center on 03 September 2008 address:- O2, Lajpat Nagar II, New Delhi-110024. your sevice center staff are saying "it will take much more time" & "not is in stock". is it a comfertable answer?
Thanks
Aftab Alam Haider
Madangir, New Delhi-62

Dear C.C,
I purchased a motorola w230 from Dwarka Sector-5 New delhiat 20/8/2008. in this set is not working properply due to battery always goes in minus. pls change the battery.

The price of accessories are not same in motorola service center.

Motorola — Moto G2

Dear Sir/ Madam, This is to mention that I purchased Moto G2 In the Month of November 14.. But Now. I am facing the problem of bettry Kindly Resolve It Thanks & Regards CA Nitin Singhal [protected]