Claimed

Motorola Mobility Complaints & Reviews

2.7
Last updated Apr 24, 2024
Complaints 1939
Resolved
1021
Unresolved
918
Quick Links
Statistics
Share
Contacts

File a complaint to Motorola Mobility

Having problems with Motorola Mobility?

File a complaint and get it resolved by Motorola Mobility customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Motorola Mobility
Customer Service Contacts

Motorola Mobility Phone Numbers

Toll free
1800 102 2344
49
37
Phone
+91 12 4413 1500
26
19
+1 800 668 6765
5
5

Motorola Mobility Website

Motorola Mobility Head Office Address

12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India
122002

Motorola Mobility reviews & complaints page 94

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swati Naithani
Report
Copy

Faulty Moto Razr V8 - No response as yet

I have purchased a Moto Razr V8 handset on 7-Sep-08 from Aakash Electronics (Noida, Sector - 18) and it had a one year warranty. On 1-Oct-08 my handset stopped working (within 25 days of purchase). I have purchased this handset for Rs. 12, 500 and its a very big amount for me. I gave my faulty set to AMBE Electronics (Its a Motorola Authorised Service Centre in Sector - 18, Noida) on 9-Oct-08 for repair and i was comitted by them that they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sudhanshu kakkar
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company refused to service product under warranty

I have purchased a motorola E6 handset on may 8th 2008. The product comes with 12 months warranty.The blue tooth device of the handset was not functioning, The handset was handed over to service center in jaipur but it was returned with out repair. the customer service center was contacted thru email but there was no response from them except a few mail exchanges.The Imei number of the handset is [protected]. Requesting your help to resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharadsaxena
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am not satisfied for service center

i have a bluetooth hand free for motorocker E6 but it is not work properly . i have request in service center( Redington india Limited, lucknow) for this problem. service center genrate a work order (05525 dated 24.09.2008 and time 16:28:38 in favour of mR. sanjay Singh ) and said the bluetooh device replace in 10
days but the device is not change till date and time .so i request in take action immediatially as soon as possible. and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ambuj Chhibber
from Jind, Haryana
Report
Copy

accessories not working

I 've purchasd a motorola
W230(IMEI [protected]) on 09 oct from a dealer in Ambala Cantt.. but till date
i am not able to use that mobile, because of the delaer and
Service center people. within few hours, after purchasing the H/s
I had to visit the dealer shop to change the data cable with the H/s.
And the dealer response was so cheap that it was shock to me. i've
purchase a mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakesh Bhardwaj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sale of defective product

Motorola India Limited,
Dear sir,
I had purchased one W375/[protected], hand set on 24.03.2007 from M/s Atlas Radio Traders (Mumbai). During and after November 2007 the set started giving some trouble, as at times, it will get switched off itself automatically. But it could be switched on again. When problem started persisting, I had contacted your service centre M/s Redington India P Ltd, 102-103, Arenja Arcade, Sector-17,...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
SUJITH
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Against the Service Centre at Alleppey,. Kerala State, India,

Sir, my Motorola MOTO ROKER Z6 have some problem, so i gave it to our local authorized cervice center located at Alleppey, Kerala State, name of the center is M/s ATLANTA Computers, Alleppey Kerala, (my hand set is now in the warranty period), but they are very indifferent to me, they have not yest repaired and not even agreeing a favorable date to me too. and its already 2 months over, My complaint is against the service center. Please do...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sybin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customer

I bought a Motorola cell and it stopped working within 3 months. And i had given it for service. i was informed that the motherboard needs to be repaired. when i got it back, it was in a locked status. so i again contacted the service center and i was told that only Airtel GID sim can be used in this phone. I was using vodaphone sim when bought it and neither I am informed about it also by the shop. Even the manual or the cover does not give...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
P
Pankajkumar50
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola cellphone - Very Very poor service

Motorola cellphone service in India is very very poor. The srvice people are kind of shameless people. i bought MotorKRZR-K1 on 7 Nov, 07 and just after one month bluetooth stopped working. i deposited my handset at Ranchi motorola service centre(UCOM TECHNOLOGIES, Ranchi- Work order no. 15064) on 28 June 08. I was promised that the problem would be fixed in 1 week. However after 30 days with lot of following up a stand-by set was given....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
S. MADHU SUDHAN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Muting of mobile while on talking phone etc.

I have purchased a L9 model mobile of Motorola at M/s. Vasavi Communications, Borabanda, Hyderabad on 14.01.2008. I have handed over the same to the authorities of Motorola service centre of M/s. REDINGTON (India) Limited, Spmajiguda, Hyderabad on 19.09.2008 for rectification of muting of mobile and speaker problem with work order No.01903. Even on elapse of two weeks, they have not yet repaired the same till date. They are going on telling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G.Kumar
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PC CD not able to install due to needs higher version support CD.

On 04.10.08 I ahve purchased New Motorola A810 Mobile from Century Telcom - Pondicherry, When i was tried to install Mobile support CD, Half the stage of installation system asked " Your mobile required next version ", Also it is asked to Version update ikon. But i dont have internet connection, So need to new updated verion CD .

tks
G.Kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
42 Comments
Report
Copy
D
Dr Jayant Tapase
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service centre Bhopal Ucom Technologies Pvt Ltd

I have a mobile L-6 IMEI No [protected]
with a comlaint of Automatic On/Off problem.
Mobile deposited in Ucom Technologies Pyt Ltd Bhopal service centre on 7/7/08.
As per information the centre send this mobile to Delhi on 8/7/08 to solve the problem.
Today on 19/07/08 I, visited the service centre they unable to give me the status of my Mobile.

Kindly take this situation seriouly and solve my...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
J
JAYANT KUMAR
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE CENTER

sir/mam
I bought one motorola w270 set on 25.06.08.After less than two months earphone was not working then on 20/08/2008 WORK ORDER NO - 6991 i submitted my mobile to the service center and they told me there is problem with the port of the mobile and according to them i submitted my handset and the earphone and know the traumatic story began, they use to call me after 5 days or 7 days on every call and it was around 15 times that...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
P
Pranay Sahay
from Delhi, Delhi
Report
Copy

Motorola Mobiles battery in trouble within 6 months of purchase

MOTOROLA-CDMA V3C Standard 2 NOS
MSN NOS-E14WGM39TZ & E14WGM3545 PURCHASED ON 30.06.2008 (TOTAL OF 5 MOBILES PURCHASED FROM TATA CDMA NOS [protected]-4)
PROBLEM WITH BOTH MOOROAL SETS-BATTERIES STARTED WITHIN 6 MONTHS OF PURCHASE. BOTH BATTERIES REPLACED 24/4/08 & 30/4/08 AFTER MUCH PURSUANCE FROM AUTHORISED SERVICE CENTER ESSEM COMMUNICATIONS, BANGALORE 560011.
WITHIN 2 MONTHS OF REPLACEMENT OF BATTERIES BOTH...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Summer Bhullar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Received At Motorola Showroom In Sec 18 Noida

I bought a Motorola Motorazr v8 last year in december. Within just a few days the flip started getting stuck. Eventually something started going wrong with the software and the graphics also. The camera is blurred. Messages get deleted automatically. I press something and something else pops up.
I took my Phone to a motorola service center is Sector 18 Noida. They told me that they would not repair the outer body of it and it is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
17 Comments
Report
Copy
D
DEBASISH SAHA
from Mumbai, Maharashtra
Report
Copy

Very poor reliability and service

Hi,
Myself DEBASISH SAHA, from Malda(W.B)
I purchased the mobile set 'Motorola C168' on 23.10.06, but I had to go to the nearest authorised service centre 'dev computer', 6/7, Rabindra AVenue, Malda on 26.09.07due to display problem.The service centre refused to entertain warranty saying, water leaked into the set and on 20.12.07 they charged Rs 650/ for repair and returned the set after repair.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachin
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service by service centre

I am totally dissatisfied with your motorola service centre located in
khade bazar at belgaum. I went to service centre with the speaker
problem for my handset v3i on 10th setember 2008. The response from
Prasad pednekar ASC Incharge of this service centre is same till today
he use to send me back by telling that spare is not available with him
to repair my cell and he is not receiving it from bangalore.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
D
debobrata
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behaviour and poor service in the servicing center

my complain to motorola head office.
plzz forward my message to the head of the motorola.

hi i am debobrata from kolkata.
from last 10 months i am using motorola L9 phone.
But from the past few days i m having a problem with this set.the phone stops detecting the extarnal memory card.it gives a message-system error frequently.but when i restart the phone, it starts working smoothly.

Due to...
Helpful
Be the first one to find this review helpful
Found this helpful?
30 Comments
Report
Copy
V
vijay sunil choudhari
from Mumbai, Maharashtra
Report
Copy

RETURNED UNREPAIRED MOBILE WHICH WAS UNDER WARRANTY

My cell phone is under warranty model no L6i.I had some issue that mobile like sometime it used to switch on n off automatically moving to any menus automatically.hell lot of problem so 15 days back i sended my mobile to service center here in Vashi (vardha electronics)they first were not ready to accept cell phone telling that I dont have the bill.I lost the bill but still on warranty is there on seeing the S/N no .last time also my cell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayush
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective piece

hello sir,

this is regarding my motorola mobile model no- e6.i have purchased it from the mobile shop, sapna sangeeta road, indore, mp-452001.i have purchased it on 21/11/2007 after that within 10 day the problem occured, i visited the service center i.e - Redington company ltd, malva tower, old palasiya indore-452001, m.p.the problem got resolved after 2 days again problem occured at jan 08 again i visited the center again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varun kundra
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

keyapd problem light problem handsfree not working

bought motorola e8 mobile phone on 20.8.2008 for rs.12500 keypad lights were not working i went to customer service center in jalandhar on 6.9.2008 they told me to to come back after 7 days no response after 7 days then after 10 days i recieved the phone keypad light were working fine but the cuesor stopped working and the customer excecutive were really rude to me my headset (handfree) were not working from the day i purchased the phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy