Motorola Mobility Complaints & Reviews

Sir,

I recieved an sms informing me that i have won 200, 000 GBP in the 2008 shell INT'L mobile draw on the date 16 Dec 2008. please let me know how much true is this.Here is the copy of sms
Your mobile # has won GBP 200, 000.00 in the 2008 (SHELL) INT'L mobile draw . To claim, contact Dr. Robert on [protected] or [protected]@live.com

Sir,

I recieved an sms informing me that i have won 200, 000 GBP in the 2008 shell INT'L mobile draw on the date 16th December, 2008. please let me know how much true is this.Here is the copy of sms
Your mobile # has won 200, 000 pounds in the 2008 shell INT'L mobile draw . To claim, contact Dr. Robert on +[protected] and E- Mail [protected]@live.com

I can't imagine how Motorola would even have the audacity to release the phone to the market. I have the same phone - and it is TOTAL CRAP as far as power consumption goes.On standby, without using it at all, the battery is dead after 12 hours!!!

Same problem for me also. The Battery stand by time in Worst.

my mobile phone is stolen in my room when am in bathroom, can u help to find out the location of mobile phone or currently using the no of that mobile
name : Aneesh.v.v
Address: bangalore
Phone model: motorola L7
Make:motorola
Last used No.: [protected]
E-mail for communication: [protected]@yahoo.com
Missed date:21/08/2009
IMEI No: [protected]

my mobile in only white display pl's help me

My name is saurabh Tiwari, my handset was stolen from my office, i want to lock my mobile anyhow. Can u please help me out?

I've activated GPRS on my motorola l9. but when going to use window appears "data server is not available". I can't check yahoo mails only gmail I can open but here also I cannot send msg.

Pls solution

i also suffering from same probelm. i am having motorola L9 model and i had tried MTNL and Airtel connection. both have snded settings and activated GPRS but when i want to connect then it shows internet is disconnected.

BSNL GPRS has not activated in my Motorola SLVR L9. When receive receive browser message from BSNL at that time showing up date is required. How to update my mobile to activate GPRS setting.

BSNL costmer dose not resive to my call. i have many times called to costmer care, so please tell me to whic persion can i call for complaint.

I have requested several times customer care to give settings from my mobile([protected])but till date they havent provided it yet.also my gprs not activated



BSNL GPRS has not activated in my Motorola SLVR L9. When receive receive browser message from BSNL at that time showing up date is required. How to update my mobile to activate GPRS setting.

my mobile motorola w220 sim insert no service

Motorola — after sale service

i took a new mobile zn5 for rs.16000 on 30/10/08 and started facing problems from day 2 of hanging slow processing... uneffective volume n vibration mode n also the headset automatic deduction at last i gave it on 13/11/08
they told me that they will be contacting me in half n hr.
but they dint than when i called them they said we have to send it to delhi n it will be come back within 4-5 days but after 6 days when i called them they said there sysyem is not working so they wont be able to tell the current situation of my set and told me they will contact me within half n hr n will tell me the current position of my handset but they din't
but on 18th nov 08 i.e. today when i called them mr. kaushik some head of their told me that it will tak4-5 days more when i asked why he just slammed (disconnected) the phone and dint picked up again...
the service and the service people are not happening and after wasting my 16k's i dont think i would be takin any handset o[censored]r company nor will be advising others.
there is no sense of responsiblity customers comes and shout on ur office people but they just dont give a llok to it.
a customer was telling me his memory card was taken by the office people and a lady was shoting as on of the office persons out their used her mobile.
no body told me that the handset can only be changed within 7 days whicjh should be a responsiblity of a store.
i believe i should file a suit against this happening

Respected Sir,

I was buy new mobile motoyuwa W388 12 oct. & i have also bill and loss my mobile. can i findout my moblie

please give me motrola servising centers in hyderabad

i had w388 is just soetware problem, but in mangalore service center they told me that they need 15 day to sove the problem they want to send mine mobile to bangalore

my motorola f3c phone showz 1-100 locked how tro unlock it

please tell me as soon as possible...

Motorola — Regarding moto g2 battery backup and camera hang ups

My moto g2 hangs up on taking 3-4 pictures consecutively and gives hardly battery back up of 6 hours. So i request you to assist my issue.

My mobile model is W388. My mobile is facing a new problem that I can't read any new messages in phone... It prompts a "FAIL..." Dialogue box.
When i try to create a new sms n send to someone again it prompts a message that "ERROR UNKNOWN" .Please tell me a way for recovering from the problem...

I am also facing the same problem with my Motorola W388. I am unable to send SMS which shows Unknown Error and Unable to read which shows Fail!

Does anyone know how to resolve and overcome this problem. this was working fine. But suddenly it started. Is anything gooffed up with the setting on this handset.

I AM USING MOTOROCKER E6 . IN WHICH THE SIDE LOCK KEY IS NOT WORKING . SO I WAS GOING TO REPAIR IT . BUT AT THE SERVICE STATION OF BARODA (REDIGTON SERVICE STATION ALKAPURI) NO STOCK IS AVAILABLE . THEY ARE SAYING ME THAT PART WILL BE COME MINIMUM 15 TO ONE MONTH.AND THERE ATTITUDE TOWARDS CUSTOMER WAS VERY RUDE.THEY HAVING NO SENSE HOW TO TALK. PLEASE ARRANGE MY PART AS SOON AS POSSIBLE BECAUSE OF SIDE LOCK KEY I HAVING SO MANY PROBLEMS .
THANK YOU

i am using moto rocker e6 too.I am from Nepal.I don't know whether there is sole distributer of motorola cell phone in Nepal or not.My side lock key is broken too.I really tried hard roaming every spare parts shops but couldn't find it.how am i suppose to get it.I am havein' lots of problem too due to this sidelock.is there any way?please assist.

i am using Motorola milestone A853 of android.I am from Nepal.I don't know whether there is sole distributor of Motorola cell phone in Nepal or not.My my screen is crashed out but display is alright.I really tried hard roaming everywhere for its screen to change except Motorola care center but actually i want Motorola care center.how am i suppose to get it.I am havein' lots of problem too due to this crash of screen.is there any way?please assist.

my music liabrary folder & pictures is disappeared .i can`t add songs through my data cable only i can delete songs through my cell phone.please response as soon as possible

my phone w230 gets restarted automatically.. and when it gets restarted all the data in the phone memory are lost.. what's the solution for dis? is der any software update for dis?

Even i have the same problem

Even i have the same problem to ... :(

I have purchased motorola L9 mobile in feb 2008. that is in 1 year warranty but i am totally distrub because of this mobile. my mobile is repaired several time by motorola co. but again my mob. is not working . pls change my set becaue i dont want this routine exercise. other wise i will file complint aginst your co.
brand... motorola model...L9 IMEI NO... [protected]
bill no. INV5628 ic date 22/02/2008
my last job no.[protected]
date 09 JULY 2008

YOUR CUSOMER
TUSHAR CHOPRA
[protected]
[protected]

Dear sir,
I purchased my motorola mobile set[protected] Moto W180 (IMEI:[protected]) on 22 Feb, 2008 from The mobile store Gwalior.After facing the charging problem I took it to the moto (customer care) service center.where the service engineer find the set and charger o.k. but"not compatible with each other".after describing the whole matter on phone no.[protected], I again approached the Darul Habib Roxy moto service center.(phone[protected].
Showing anger upon it Mr Vikash at the center kept my set, charger and battery & assured me to remove my complaint on 01May, 2008.After rounding there four time, he he return my set about 15 days later, without removing the problem.
After then I again made complaint on Ph .no.[protected], about the whole matter., the recklessness & worse behavior of office-in charge towards customers. complaint no.[protected]date 17/5/2008.but nothing is to be done up to today.I hope that you will take appropriate action to remove my trouble.Thanks.
yours
K.K.Awasthi, Gwalior . Mob. [protected]
[protected]@yahoo.co.in

motorola l9 mic not working plz help me

I dont think their are any good service centres for motorola. My headset stopped working in 5-6 days so went to service centre and i came to know it was closed 2 years before but was still mentioned in motorola list of service centres.The phone numbers of other service centres given in motorola manual are wrong/invalid. I think their service are the worst.

very very very poor customer service of motorola
i bought motorola L9 from Karachi in JAN 2009, but when i open the box my handsfree not in working condition, ( one earpiece work fine and another totally dead), when i complain to motorola service centre located on shahrah faisal, nobody listen my complain and give me proper reply my cell imei number is [protected]. after all i purchased the new handsfree from the market,

i purche moto l9 last year but it not working properly plz tell soluion. i m very distrub with this moto l9 set .

Loss of MOTO G (XT1033)

Dear Sir, I have lost my subject mobile phone. You are kindly requested to block the same to stop any misuse. The IMEI No. is [protected].

Wats the price of Motorola L9?

yes it is true that even the motorola v8 with 2gb or the locatted service centers are fuss. the same thing was happend with me, but the complaint was something else. i purchased the motoroa v8 2gb (a greatest fuss) as on december 07 and still it is in the warrenty period. actually i have been suffering with the booting problem, display problem, keypad problem, since feb 08. regarding this i leave the set for the repair at the motorola care center chandighar. it was happened two times that i leaved the set for the repair and they didn't satisfied me. the problems are still there. now i prepared my mind to forward the phone to them again and if the result will not sound than i definitely sue on company.

in starting my mobile screen glass has been breaked and i send it to your motorola care in shri ganganagar in abacus computer care center and after that about 15 days ago i get my motorola handset zn5 and after that i couldnot get my mobile up to the level there is some finger touch on screen under glass and cemra also and there is not properly fiting in the mobile from back side and after that i call to the care center and they said they will do some thing adout that and after that the care center is changed and there is no response about that and now few days ago i send my mobile again to install new softwear but after that they send my mobile but they changed my mobile speaker and it is not working properly and they had also not send some rubber like my mobile caps also and they said it is not our responsibility so please take some action against it

I sent my phone to get FIXED because I had my ringtones on it. But they send me a new phone without my ringtones and I spent money on those plus the shipping to Texas so it could get fixed. What bull crap!!! I wanted the phone with the ringtones that was the whole damn point in sending it there. I told them that and the man said that it was fine well where is my ringtones???? I don't have them anymore THANKS a LOT!!!

m havin moto rokr e6 n i'm from rajkot city gujarat, i gev my phone for repair in motorola care bcoz it was not able to boot even, n repairer said ok i'll solve ur problem n giv it back to u tomorrow,
the next day i went there then he said itz not done cum tomorrow, so m totally disagree with this service so pls kindly pls do smthin i[censored] can ...pls, pls, pls, do smthin ...

i hav given my moto rokr e6 for since last week in moto repair,
in UCOM TECHNOLOGY amin marg near kalavad road, rajkot 04.
repair always says me that i will repair ur phone u collect from me tomorrow,
i do went there the next day but he repeated the same words since last 4 days so this want happen it create bad publicity . so kindly u r forced to do smthin, i think u all hav given the authority to wrong guys,
thanking you .

how to install themes which r compressed???

i have motorola EM30 phone but my tata docomo gsm sim card is not working in it . There is allways display " you have not subscribe to data call" for resolving that problem i contact with custemer care of tata but they told me thats mobile setting problem . so what should i do? coz all sim worked properlly and tata gsm not worked. give me proper sollution Thanks.

Where is nagpurs motorola care

my complain is i have purchase a motorala mobile but right now the phone is not charging .
when i go to mobile store where i bought mobile they took phone after 15 days they cant make it workable and they charge 280 rupies for service but the phone is under warrenty i bought it last five monyth back .

my set model no-w-270 moto
place-jablapur
date of purchage-04/05/09
shope name-the mobile store 9/10 jain tower russel chowk

Motorola/V-8 Mobile Handset — Handset in Dead condition in company's authorised service centre

i have a mobile set of Motorola company model no. v8
BDADDR:001E8DC0D52C V8 & IMEI:357335/01/051541/8
I Purchase this set from your Dealer in Bhopal on 15 Aug 08 But due to some problem in the set i have given my set to your Service centre/Collection centre at Bhopal (M.P.) under warranty period in July 2009 but they return my mobile set after more than 2 months without repairing.
When i request to motorola customercare by Email that please repair my set under warranty, they told me to submit the handset but after a month they reply that it was returned back without repair because estimate was not approved from my side.
Please guide me How can i overcome from this problem.

I have a headset of Motorola W230. I want to know that this set is compatible to start internet or not . Plz give me the reply quickly.

I have diposit my motorola mobile in service centre in ambala cantt(nanak communication, haryana but now 3 months past there is no report of my mobile and service centre is not responding in any right manner, my mobile is in under warranty please help me out, , ...My name is Rajan chadha, [protected]
Dealer adderess=nanak telecom 74 / 75, gandhi market, ambala cantt 133001, haryana number= [protected]
My work order number is NN/MO/12/00012...please help me out.
Thank you.Please provide as much information as you can.

I was submitted my new motorola fire XT 311 mobile for repair on 20th June to authorized service center in bengalore, but till date its not ready. every week service center giving new date for repair.. and i have registered complaint on motorola customer care as well still handset parts not received by service center for repair

I bought moto e on May 15, 2014.my phone display hasn't working for past one week...so I gave it to customer service at Madurai(vinayaka communication).Their service is poor and asking Rs 3900 for repair even though my phone is in warranty period...Why I have to pay money when it is warranty period...please give me a solution

Job sheet no. IGT/MG/1S/00071..no update even after 16 days. Please remember that a phone and our communication is off for about 16 days...Such a slow service is pathetic. Call on [protected] for more details.

no update and follow up, even after 16 days. Please remember that a phone and our communication is off for about 16 days...Such a slow service is pathetic

MOBILE MISSING

MY MOBILE HAS BEEN MISSING FROM TODAY MORNING, ITS A MOTO-G MOBILE16GB IN ONGOLE

Motorola — No Response from MOTOROLA

Poor battery backup, poor connectivity in rural areas, ringer sound not proper, hang most of the times, speaker not working, 1 GB MMC using but handset is not supporting, Job Sheet Lk/MO/08/09857 deposited on 25/jan and set returned on 19th mar by them, and deposited again on 21/Mar for the same problems that was occuring previously, with a new problem that after using 15 minutes o[censored]se handset restarts. Job sheet no of 21/mar is LK/MO/08/10457

I have tried more and more time but no response to ASC and TVSe.

I have go to consumer court for complained


--- On Mon, 15/12/08, naveen kumar <[protected]@yahoo.co.in> wrote:

From: naveen kumar <[protected]@yahoo.co.in>
Subject: Fw: Web Comment/Question - Mobile Devices [Incident:[protected]]
To: [protected]@mailwc.custhelp.com
Date: Monday, 15 December, 2008, 4:39 PM

1.) Handset Detail i.e.( IMEI and MSN Number ). [protected](E-6)
2.) Name and Address of Service Centre contacted. SSR Care Center,
Shop no 437, Shoping Complex Modeltown Rewari,
Near Reliance Web World, Agent - TVSE,
Haryana, India,
Tel:[protected] / [protected],
Email: [protected]@yahoo.com.

3.) Job Sheet or Work Order Number issued by service Centre if any.MG8B[protected]Sumit)

4.) Your Contact Number [protected]


--- On Sun, 14/12/08, Motorola India <[protected]@mailwc.custhelp.com> wrote:

From: Motorola India <[protected]@mailwc.custhelp.com>
Subject: Web Comment/Question - Mobile Devices [Incident:[protected]]
To: [protected]@yahoo.co.in
Date: Sunday, 14 December, 2008, 7:00 PM



Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 20 days.

Thank you for allowing us to be of service to you.


Subject
Web Comment/Question - Mobile Devices

Discussion Thread
Response (Deepender K.) 15/12/2008 12.30 AM
Dear Mr. Naveen Sharma,

Thank you for writing us at Motorola Customer Care.

With reference to your mail regarding MOTOROKR E6, we request you to please provide us following details, so that we can assist you further.

1.) Handset Detail i.e.( IMEI and MSN Number ).
2.) Name and Address of Service Centre contacted.
3.) Job Sheet or Work Order Number issued by service Centre if any.
4.) Your Contact Number.

Warm Regards,
Krishan
Motorola Customer Care - India
________________________________________________________________________________...⇄
In case you require further assistance, pls contact us by clicking here You may update your incident at https://motorola-global-en-aus.custhelp.com/cgi-bin/motorola_global_en_aus.cfg/p...⇄


SMS- For Menu: Send MOTO to 56070
* For nearest MOTOSTORE: Send MOTOSTORE < pincode > to 56070
* for nearest dealer: Send MOTODLR < pincode > to 56070
* For Handset MRP: Send MOTOPRICE <Model number> to 56070
* For nearest service center: Send MOTOSC <pincode> to 56070
Customer (Naveen Sharma) 12/12/2008 06.26 PM
Web Comment/Question - Mobile Devices
[protected][protected][protected][protected]

Contact Information -

Name: Naveen sharma
E-Mail: [protected]@yahoo.co.in
Company: Motorola
Address: 66/E, Munirka
P.O-J.N.U
New Delhi-67
Phone: [protected]
FAX: NA

Possibly Regarding -
Mobile Devices

Comment/Question Text -
i Have purchase a mobile e6(motorola). after 6 month touch screen not working. i have go to service centre(TVS-E). he was accept my h/s. but not response for two month. after two month he is return my own h/s. but this is not mine.beacuse imei is diffretn and dadely condotion.psl suggest me other wise i am going to pollice booth to lauch a fir for motola division.



______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________

I bought a W230 from Bangalore Big Bazzar 2 months back and it is not getting charged. When I use the battery on some other device the battery is getting charged there. So it is the fault of W230 what I purchased. I called many times to the warranty Toll free contact but not reachable.
Any suggestions how to come out of this issue?
-constant

Dear Sir,
I purchased my motorola v3i chrome w number[protected] from Gulf oasis Electronics co. (L.L.C.) Lulu Hyper market, Ghusais Dubai- UAE I was using this phone in India Mandawa, Jhunjhunu (rajasthan) India yesterday during my travel to jhunjhunu by a public bus somebody stolen from my shirt pocket. my phone no. is [protected], Kindly let me know how can I find my phone or trace my phone if he is using with other number. I love my phone very much plz. help me.

My phone volume button stopped working after 4 days and customer service people are saying it is physical damage.
On phone there is no sighn of any phycical damage but without any reason they say it is physical damage. I am really fed up with these customer care pepole.

I HAVE A MOTOROLA ZN5 I GOT ONLY LESS THAN 1 Hr TALK TIME .Purchase date is 02/04/2009 What I CAN DO.

Motorola India Limited,
Dear Sir,
I had purchased one ZN5/356427/02/012237/3, hand set on 02/04//2009 from METRO CASH & CARRY INDIA Pvt.LTDSurva no 18/1, 18/21A Konanakunte Villae, BANGALORE SOUTH THALUK, BABGLORE 560062 .Now I am in Kerala Cochin my hand set does not give no longer battery backup. The hand set can give less than 1 hour call time. How can I rectify this problem? & where I bring the hand set and how much time need to do this. Please inform me.

I shall request you to kindly look into the matter, what best can be done in the matter.

Prasanth M N
Manchickal H
Mannathoor
Mannathoor P.O
Ernakulam Dist,
Kerala
Pin : 686723
E-mail : [protected]@hotmail.com
: [protected]@ymail.com
Mob : [protected]
Ph : +[protected]

Motorola — front glass

I had motog2 .. Itz having corning gorilla galgalsgalgalssgalgalsgalgalss rightright .stillstill it got damage

no network ..
range zero

sir,

my Motorok e6 phone unlocked.

pls the lock number this phone


IMEI;354524/01/066418/4

my motorola l9 l theme/skins use cheyyan pattumo ? engane

Motorola — Cheating Customers

i purchased a Motorola L9 Handset, after few months the 9 key of key stopped functioning. i took this to the Shop from where i purchased the same. the told that it will take few days to rapair and kept my handset with them. they made me walk for several days to reply how long they will take to rapair it and finally they tlod me that they have sent it to Chennai for rapairing. i got it after two months, but i noticed that they Key Pad was repaired but it could neither receive nor dial any other number. i informed they and they kept it back for repair. Again after a long time they informed me that they are unable to repair the problem. I am puzzled what to do.

Motorola — Cheating their Customers

I am using a Moto Rokr E6 mobile phone few months back I went to the authorized service centre of Motorola regarding my mobile was not charging, without even cheking anything they just took my mobile for reparing even when I was forcing them to check my charger. When they returned my mobile still the problem remains then they told me that its your charger is faulty. From that day onwards I am facing problems in my mobile regularly. They dont even reply to my mails now. Its a pure case of cheating. I have also mailed them regarding the consumer forum still no response. Please take some hard steps against them so that they should know what is Consumer Forum...

the lucknow aliganj service center is not returning my own moto yuwa w 270 phone they are saying that it is lost..how shameful it is for the company..

Motorola — cheat

hi handphone fair in sac mall malaysia... what does hp fair means if they give me cheaper price but i buy original without usb NOT INCLUDED and headset NOT INCLUDED... wat is this ...if i want it i must pay extra 25 for headset and must also buy the usb wayer...this is cheating...

you r unlucky.i m very happy with my Motorola l9.I also faced problem with mu mobile.But i sent it to Motorola customer care.after 3 days they repair my set as new.Not only they repair it but also they give me the latest software.So i am very pleased with there service.

Well, all handphone fair is cheating they customer ! they try to blind the consumer with the 70percent discount or other promotion . my friend bought a china iphone thats exactly look like the original iphone. the seller told him that is a APPLE iphone 3G. its consider cheating. my friend bought it for 1499... buy a CHINA iphone with this price. What to do ? They are non stop making handphone fair to cheat consumer but government do not take any action !!

Motorola — cheating

Dear sir,

i bought a mobile in univercell hyderabad but is not working fine. if i ask to univercell employe there are not responding please take a acetion on it.