[Resolved] Mts — Mblaze speed is very low

homebizdubai

from Mumbai, Maharashtra

Address:

Thiruvananthapuram, Kerala

I subscribed a post paid broadband connection of MTS MBlaze last month. They offer a broadband speed of maximum 3.1mbps in the city. I didnt expect that speed but expected at least a 1mbps. But my connection speed is just 200-400kbps only! Is that a broadband? Why should I pay for broadband and get a 2G speed connection? Also paid 1100 Rs for the device too. I called their customer service many times but they couldn't fix the problem. If you plan for MTS broadband, please stay away from them.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

p_kanawade

MTS — SPEED LOW

I have purchesed mts prepaid they was tell me speed is very high but after installation speed is very low

only 24 to 60 kbps.so dont purches mts internet connection my mail id [protected]@rediffmail.com

KAVIN T

hey guys this is kavin after some usage of 15gb i getting down to 20kbps per second so please take an action my no is [protected]

seenukody

MTS Mblaze — Speed

I am using M balze mobile internet service, which I purchased two weeks ago. Itr was tols that it is broadband and will be at high speed. But I am getting only 48 KBPS. It is much less than other service provider non broad band service which comes to 128 KBPS. Are they cheating the customer? How can I complaint to TRAI and get the refund for the same