[Resolved]  Naaptol.com — Fake products sent on much higher price than the MRP without any invoice

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New Delhi, Delhi

I ordered for nonstick cook ware set at Naaptol .com on basis of an advertisement, where product shown was described as induction based nonstick cookware (5 piece set + 1) on 21/09/2013 and on 23/90/2013 I made payment of Rs.1590 at the time of delivery.When I opened the carton and found that the product (Milton Nova) sent was not nonstick but ordinary hard coat enamel ware, and it was no where mentioned on the carton as nonstick but hard coat enamel ware and to my surprise, the MRP shown on the box was just Rs.899.00, no invoice was sent.This is a clear case of cheating .I immediately called at the customer support no. and informed of this, they told me to email the images of the product received.I sent image it one week back, but there is no response from them, Despite of several phone calls and emails, they did not bother to call back.I want to return the product and refund of my money.It is cheating and extorting money from customer. From: jaya verma <[protected]@yahoo.com> To: "[protected]@naaptol.com" <[protected]@naaptol.com> Cc: "backoffice.[protected]@naaptol.com" <backoffice.[protected]@naaptol.com> Sent: Thursday, 26 September 2013 7:29 PM Subject: order no-7191734 Dear Naaptol team, I have already sent images of the item I received. Since then2 days have past but you have not taken any action. I am again sending you the photographs of the item I received on 23 th September, 2013 and paid Rs.1590 for the same but MRP mentioned on the carton is just Rs.899.00 only.I am not satisfied with this deal.Kindly resolve this problem at earliest. Regards, Jaya Verma