[Resolved]  Naaptol — AMOUNT NOT REFUNDED

Dear Sir

Mene Naaptol.com Se 8GB Green Apple MP3 and MP4 Player Liya Tha[protected] Ko
Product Tuta Hua Nikla To Mene Vapis Kar Diya Lekin Abhi Tak Muje Mera Paisa Vapis Nahi Mila He
Ek Image Bhi Sath Me Attach Kiya He Mene....Aaj[protected] Date He Fir Bhi Muje Mera Paisa Nahi Mila He
Amount Refuntd Stuts[protected] Likha He Lekin Payment Transaction Number He Hi Nahin Isme By Hand Paisa Diya He To Uska Koi Mail Nahi Koi Call Nahi Aaya Aur Paisa Bhi Nahi Mila He.........Please Help Me........

My Cell No. [protected]
Dilip

Almost similar thing is happenning with me...
I purchased the 8GB green apple... but the product was faulty & i send it back to naaptol. they said i will recieve my money through cheque in 15 days on recieving the product to them back.. but around a month has passed and no call from them. Whenever i call the customercare number they says u will recieve ur cheque within 2 days. i called them 4 - 5 times but they says u will get cheque in 2 days...
I sent feedback to naaptol from there customer support section on there site... but no response from them.
does any one out here know where can i contact to know about status of my query .. except the naptol customer care number ...

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Please be assured of complete resolution.

Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Please be assured of complete resolution.

Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Please be assured of complete resolution.

Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

ORDER NO 2680982

ORDER NO 2680982

Dear Mr.Balkrishna,

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We have escalated the issue to our concerned finance team and awaiting a revert on the same.

Kindly allow us 48-72 working hours to respond to your query.

Request your patience in the interim.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

DEAR SIR,

YOU HAVE ALREADY TAKEN NOT 48-72 HRS, BUT U TAKEN 200-300 HRS, BUT THERE IS NO REPLY FROM YOUR SIDE, I COMPLAINT AGAIN N AGAIN AND YOUR TEAM GIVE SAME REPLY.

me too complained ...but no reply from their side...looks like a bunch of frauds...should bring them before court

Dear Customer,

As per our telephonic conversation where you said that you have not received refund in your given account no.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Your complaint Id 1992837 & we have escalated this case to concerned finance team & awaiting a revert on the same.

Kindly allow us 48-72 working hours to respond to your query.

Request your patience in the interim.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.