Naaptol Online Shopping Complaints & Reviews

I ordered a 1 TB 2.5 inch WD Elements SE External Hard disk on 17th October. The item I received was a 3.5 inch hard disk instead.
After calling customer care on the 27th October, they refused a replacement on the grounds that I should have contacted them within 24 hours of delivery. Since it was more than that, they wont replace it.
When I contacted customer care now, they said that I was told on the 27th to send my hard drive...

NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
NAAPTOL.COM is a FRAUD
Hi everyone,

My name is Ravi, resident...

Hello I am Vishal from Vasai...
In the month of July i ordered 2 Number of 'Desire Energy Efficient Induction Cooking Stove + Free Special Kadai." costing Rs. 4596/- from Naaptol..& my order number is 2334949..

I saw an Ad in the Mid-day & thought of ordering the product But they took more than a month to deliver me the product & that too without the FREE SPECIAL KADAI as promised by them earlier.br...

Dear Sarvanan,

Please accept our sincere apologies over the delay.

Order # 2196473 provide by you is registered in some else name & the product specified by you also does not match.

We request you to provide the correct order # contact # & your full name to assist you further.

Please be assured of complete resolution.

You can write us at [protected]@naaptol.com...

Dear Sir/Madam,

Myself Saravanan from chennai, my order no 2196473 after seeing the advertisement I got attracted the naaptol offer regarding a Car Compressor Kit I have purchased from Naaptol. I received the parcel on[protected] from Gati courier I paid the amount Rs. 2198/- cash. and after opening the parcel I found that unconditioned items. i really disappointed with bad quality. its not worth of Rs. 2198/- with condition.br...

Sir, I had ordered for a mini sewing machine from your company naaptol on 08.07.2011. The order number is 2037518. I had ordered for it after seeing an advertisement on bengali newspaper. Its price was Rs.1699. You had delivered the product within a few days. But from the very beginning it was not working properly. Though it was getting on and started to sew the bottom bobbin was getting out from its case for everytime it started to sew....

Dear Sir,

My Name is James Raja and I had ordered a Wespro tab on 11/04/2011.
Order Number - 2774441.

I received this product today 11/11/2011 from Aramex Couriers and I have paid the complete amount of Rs. 6298/-. This product is faulty and it does not work at all. This tab also looks refurbished. I kindly request you to send me a replacement as soon as possible or provide me with a complete refund....

Dear Mr. Kumar,

Kindly accept our sincere apologies over the delay caused.

As confirmation received from the concern vendor your product against the order # 1725879 has been dispatched from our end on 04th Nov through blue dart courier AWB # [protected].

You can also reach us @ [protected] or can write us at [protected]@naaptol.com or [protected]@naaptol.com

Thanks and Regards,
br...

Dear mr. Bansal,

kindly accept our sincere apologies over the delay caused.

We would like to inform you that refund has been initiated against your order # 2724456, as the product was out of stock,

be assured the amount of rs. 4999/- Would be credited to your a/C in next 3-5 working days.

We value your association with naaptol and thank you for your patronage and co-operation.br...

Dear Devraj,

Please accept our sincere apologies over the delay.

Your product has been dispatched through AWB# Chronos Courier 85627, same would be delivered to you in 3 to 4 working days.

You can write us at [protected]@naaptol.com for any clarification.

Regards,
Naaptol Customer Care...

Dear Dr.Abraham B.Meleth,

Please accept our sincere apologies over the delay.

We had escalated the non delivery issue to the blue dart team & as confirmed by them the product has been lost in transit.

However, we are awaiting a confirmation through mail from them. As soon as we receive the confirmation from them, we would initiate refund & the amount would be credited to your card account...

Dear Mr.Bansal,

Please accept our sincere apologies over the incident.

As per the telephonic conversation with our customer care executive Mandeep, we have escalated the case to the concern vendor & awaiting revert from them.

However, if the vendor has not dispatched the product we would initiate refund against your order # & the amount would be credited to your card account.
br...

sir,
i purchased a trimmer from naaptol on oct 18 but i didn't got the product yet. when i checked the consignment number, i saw that the product went back to naaptol. after that i called them 2 times to make them send it again or refund my amount.they said sorry for the inconvinience caused and will send the product soon. but till now i didn't heard anything from them. i am so much worried about it. please take necessary...

Respected Sir/Madam,

I ordered a Samsung Mobile Phone S3770 from naaptol.com on 28th October, 2011 via order number 2724456.i paid the money through Internet banking of HDFC Bank.After Placing an Order I got a mail from [protected]@ccavenue.com stating the Below mentioned text

From: [protected]@ccavenue.com
Date: Fri, 28 Oct 2011 19:56:13 +0530 (IST)
Subject: Order No.2724456 from CCAvenue
To: [protected]@gmail.combr...

good afternoon to all the internet users


my self sarvesh pandit .

i belong to navsari, its the city in gujarat state .


i had purchased mobile handset from naaptol .com

when i booked that handset at that time they had given some information about product

features of mobiles like 77 hours battery back up, screen touch , mp3player, push mail...

I tried to purchase a Sony Ericsson mobile W205 online with http://www.naaptol.com/. The transaction got complete however the website could not deduct money as I had to choose cash on delivery option. The customer care of http://www.naaptol.com/ called me to tell that I had to cancel the deal. This is truly not professional. I had to cancel the deal as per their wish. This was totally unacceptable. I strongly feel that such online websites...

I bought a Reebok watch from Naaptol. It was delivered after 10days. I received a damaged substandard, cheap, old product (Jan-2010) product.
I really regret that i trusted a fraud company run by some cheat. My order ID: 2685534. I had a similar experience 5 years ago with rediff.com after which i never buy anything from online stores. In india, online shopping is still not matured. It is very difficult go back and ask for replacement....

i ordered kodak c195 camera from naaptol and received on sep 13 2011,
Order Details
Order Number
2413606 Kodak Easyshare C195 (FREE : 4GB CARD + Battery Charger + Camera Pouch + Zapak Game Coupon = 120 Full Games) 4199.00.
i received parcel which didn't have 4GB memory card, i mailed twice and receved call from Naaptol about provoding 4 GB memory card.I received two calls from courier company to verify my...

Dear Sir/Madam,

I have ordered a Blackberry Mobile 9530 ‘Storm’ on 29/9/2011 through online shopping portal Naaptol.com whereas they offered the price of mobile as Rs 9799(basic price)+299(delivery charges) =Rs 10098. I have paid the amount by using my ICICI Bank Credit card.

I got this shipment on 4th October which was packed in poly bag of Naaptol.com & well wrapped by BOPP tap with intact condition....

My Name is Santosh Kumar Gupta From Allahabad i bought a brand new Wespro Tablet PC 786 on Naaptol order 15th Oct. delivery date 24th Oct, the tablet not working in delivery time and was not usable. queries to customer cell were clueless on replacement formalities. and today date is not any action . just needed to know hiw can teh company expect the customers to use a......