Naaptol Online Shopping Complaints & Reviews

I have purchased a Mini laptop yesterday (20/12/11). But its not even working.

Order No:2976001
Product Name: TCL Mini Laptop with WIFI Conn

Its not even power on or charging. I think this product is not in good condition. So i want to replace this product.

Today[protected] i have received the charger, but the beauty is, i received the old charger, the pin which is used to plug is rusted...

I had placed order # 2928821 from www.Naaptol.Com for a blackberry 8830 CDMA + GSM mobile phone on 1 dec'11 and got it on 19 dec'11. After unpacking the device, I found that the phone was not working in the CDMA mode. I have spoken repeatedly to both Naaptol and Reliance customer care to try and get the handset to work - but to no avail. Reliance have informed me that this phone's ESN number is "duplicate" and the...

Incoming&Outgoing unavailable,network problem,all time show no service,network searching& network registration failed.Solve immediately or replacement or money back.....

Dear all online shopping member,

just i want 2 inform u that www.naaptol.com is a fraud site ,they published there ad in TV CHANEL,EMAIL SENDING,ONLINE SITE

BUT THE ONLINE SITE 100% FRAUD , BECAUSE ME AND MY 2 FRIEND ALSO CHEATED FROM THIS ONLINE SITE

FOR MORE DETAILS PLEASE CALL US [protected],[protected],[protected]

OUR EMAIL ID [protected]@gmail.com

address...

i ordered for blackberry storm 1 from naptool, i received the product on[protected] and it was a used product, so i sent it back to their warehouse in bombay as their instruction, but so far i have not received any comunication from them i also sent the P O D copy ( scan) to them, but still the price of the product is not refunded to me,,
order no.2894528
email; [protected]@yahoo.com,
please help...

Dear sir,

I have place a order thru online shopping site Naaptol club. My order no was 3007109 of Product- Levis- Mens I504- C jeans. On 21st Dec'11 i have received my parcel and received the wrong product. In my order the product with blue color jeans but i have received black color jeans.

I have complaint with the product and call on his customer care no. [protected] and told that at the time of order...

i ordered beat earphones from naaptol.com.
today on 24th dec 2011 i recieved them at 1pm.
but i find them fake.
i called naaptol customer care on 1.05pm.
they said they cant register my complaint.
before ordering the earphones,they ensured that they will take their product back the product and refund my money if i am not satified by there product within 24 hrs.
now they are not responding.
please...

1. The advt of Rotimaker combo was misleading. The advt says the rotimaker costs 6200/- rs. On receipt I realised the cost of rotimaker plus the free acessories that is atta maker and caserolle does not exceed 1700 rs. For that naptol.com charges 1900/- rs. and 300/- rs. delivary charges.
2. SIMILAR products and that too branded are available in market for less than 1500/- rs.
3. The warranty card of the rotimaker delivered...

I had purchased VOX IE7 Full TOUCH SCREEN Slider Mobile with QWERTY Keypad – with Six Manufacture Warranty from Naaptol with Order # 2249990 Dt.05.09.2011

The product got failed in less than one month and WE ARE NOT GETTING THE SCREEN DISPLAY.

We had lodged the complaint with your Customer Care vide Complaint No.1564800 Dt.10.10.2011

Naaptol had acknowledged and replied to my complaint by Email...

Don't know where to start the complaint list !!! --

1.) Ordered a mobile. Till about 2 months there was no sign of the delivery of the product. Everytime we contacted the customer care, all they said "ur order is being processed." What does that mean?? No one in the call centre could help!
2.) One fine day, @ months later, we received the product. That too, it was an un-sealed box, half damaged. Once we...

Dear Sir,

I have booked HTC-G1 3G Android Mobile phone from online shopping site i.e. Naaptol.com on dated 28th Nov'2011. my order no is 2903721.The Site commits that if the payment is made throgh credit card. the product will be dispatch immediately after the verification.
But today is 7th and we have yet recieved our product.infact the product has not yet been dispatched. We started calling at their customer...

Dear Sir/Madam,

I have ordered a mobile phone on Naaptol.com on the date of 23rd Nov 2011, where they given me order number as 2874934 and delivery date they have given me 30th Nov 2011.

But today its 7th Nov 2011 i have not received my product to me.

I have called to Naaptol customer care number [protected] yesterday and i spoken to there customer executive about my order but they (Pratiksha &...

For the past few days naaptol.com is carrying out an online and a newspaper advertisement to sell Mobile handset of Blackberry model no. 8830 which they claim to be compatible to CDMA + GSM network. This is a false claim as the handset is not compatible with OMH SIM cards supplied by the CDMA service providers like Reliance which is one of the leading CDMA service providers in the country.
The ads of Naaptol.com which are carried...

Respected Sir/Madam,

This is with reference to my order no.2919149 placed with Naptol.com for "Exotic Gold plated Jewellery Collection by Vintage". There was an advertisement from Naptol regarding "Exotic Gold plated Jewellery Collection by Vintage" in Mumbai Mirror on 28th Novemeber,2011. I had placed an order for 7 necklace chain sets and 2 openable kadas worth Rs.1999- (Actual value Rs.6599) on 29th November,...

I purchased naaptol product - compressor , toolkit & car jack. after spending 2300 rs , i found it's very low quality & third class product. there is no service station availablr. I didn;t get manual also. I complaint on phone 4 times in 5 days..but No response from company. Actual product & shown in Advstment is quiet diffrent. So be VERY CAREFUL TO PURCHASE ANY PRODUCT FROM E OR PHIONE shopping. All o[censored]s may feel that...

I have ordered Nokia Mobile to Naaptol after making the payment by credit card on29th October.Their Order no. is 2726994 and the product is C2-02 Nokia Mobile.The mobile was sent by Chronos Courier under doc.No. AWB 85410 as cliamed by them and is on their website.I have called them more than 10times and also sent emails to their CEO and also to their office but they dont do anything except that they say you will get the product in 2-3 days...

I had order a product of Black Beery storm 9530 with 3G, Order No- 2746517 Dated - 01/11/2011,Shipping Detail- COD Payment. Vat No[protected]V CST NO[protected]C , I Have been delivered the product on 21/11/2011 through First Flight Courier Tinsukia. The Product send to me by Naaptol was defected, After that i have call to customer care service but they doesn't responded me, In that Product MANUAL BOOK, DATA CABLE, DRIVER CD,...

my complaint is, i had ordered a mini selai machine+branded slicer deicer with a paper add of andhrajyothi on[protected]through naaptol company....
my order code is 1658995... i got the product but due to trouble in their product i returned them to their said address..
i had called them many times, they said we had send you a return check of money back through "afl courier " ... till now i dint get that..
please...

I have placed an order for an External Hard Drive with naaptol.com on 29th Aug 2011 order no. 2347982 and paid the amount at the time of placing order. But till date i havn't recieved my poduct nor i have received any confirmation about the dispatch details of my product. I have called their cutomer care many time they say that are sorry for unable to dispatch the product. And requested everytime to wait for 7-8 days....

Hi,

Below is the mail that was sent to the customer care of NAAPTOL for which I have not received any response till date.

This will also explain the issue instead of me writing the entire issue in indirect speech.

----- Original Message -----
From: Javeed Miyan
To: [protected]@naaptol.com
Cc: [protected]@naaptol.com ; [protected]@naaptol.com
Sent: 03/11/2011 10:39 AM
Subject:...