Naaptol Online Shopping Complaints & Reviews

I had purchased a Cell Phone Blackberry 9530 vide my order No. 2576327 from Naaptol.com. However, the Invoice of the phone does not contain the IMEI no of the Cell phone. in the absence of the IMEI no the genuineness of the product can not be ascertained. I called the naaptol costumer care several times also sent several mails but did not get any appropriate response. Orally they say only one thing that we can neither provide the same nor...

I ordered for delivery of a mobile, product name " VOX ePhone with TV " as described in naaptol's advertisement in their websight on 09.10.11. The item was booked under their Order no.2605493, payment term " COD " offer price was Rs.3498.00. The mobile should have the facility of ,touch screen (WQVGA Display ),Duel Sim Duel Standby and high definition Duel Camera with Flash. It should support MP3 MP4 3.5mm Audio...

Naaptol

Dear Sir/Madam

Last month i bought a VOX IC7 Full Touch Screen Dual HANDSET from Naaptol.Com after seeing an ad in newspaper. My Naaptol.com Order No. 2292328 dtd. 20/8/2011. I got the product and very next day I found that the Handset was not in satisfactory level, and its not working in Delhi. Because of this I suffered a lott. On 01.9.2011 I complained through customer care number i.e. [protected]...

SIR,
iI had purchased a MINI SILAI MACHINE from naaptol a month ago by telephonic order. My order id is 2331562.
i received my order on 7/9/2011. but the product was defective,it was not working,i complained to costumer care they advise me to send it back to naaptol because they have no technician facility to make it correct & they will refund me my paid amount that is - 2298/-,i did same.
till today i have not received...

I had ordered an induction cooktop from naaptol on august 27,2011.....Order track states "order shipped" on August 30,2011........But unfortunately AWL (courier/post) number and details were not displayed.......Today is October 6 and i hadn't received my order yet........I had call almost 12-13 times to the customer careline....Everytime after a hold of 5 mins, the reply was "Your product has reached in your area and will...

I have purchased the Car Stereo with FM, MP3, USB, SD Card Support + Speakers + Tweeters + 4GB Branded Pen Drive + Reebok Watch from the naaptol on 27-07-11 and paid an amount of Rs. 2299. Inspite of givng the product asked me to pay an amount of Rs. 2299 on 2-08-11. Till today naaptol has not paid the entire amount. So I request all the customer not to buy the product from naaptol....

I had purchased an insect killer from NAAPTOL site. from there hot deals section, which says buy an insect killer and get 1 free in 999+ 199 handling charges.
I did as they said. and when i received my parcel on 30th september 2011, it was not in good condition and when contacted the customer care they said return it and they will return my money in 21 days...whereas the site says 10-15 days.

Other thing i asked them...

I had ordered a "Aviator Remoter Controlled Helicopter" from naaptol.com. It was a cash on delivery order for which the company charged me Rs. 250/- additional as delivery charges.

The received product was in completely broken state and was unacceptable. I filed a complaint over their customer care number. Now they are saying that I will have to go to some courier company and send them the product back PACKING IT...

Naaptol.com regular advertiser in the times of india daily english newspaper,where my ordered cosmetic jewellery, worth of 1700 inclusive of courier by cash on delivery, they say ten days but it will reach in two days time.....we paid to aramex couriers we are very shock and unhappy that all the jewellery are broken and quality of jewellery is very very very poor and we lost 1700, now it s in the dustbin.....I immediately called customer...

Order .no.1042259 Balasaheb Vinayak Kanchan
B ooking DATE.29/11/2010 At.post. Khamgoan . Kanchaanwadi.
Delivery DATE.21/12/2010 Tal.daund.dist.pune. 412214
...

Dear Sir

This is regarding the below mentioned order placed by me on[protected] via NAPTOL.COM. A person from Aramex had come to deliver the parcel of my order. But to my surprise he demanded Rs 135/- as shipment charges.

I want to bring to your notice that while purchasing the product I was promised of free shipment and I had paid Rs 255/- at that time only.

This is a very shameful act on part...

I have placed an order to Naaptol.com by viewing their Adv. on News paper, I order CAR USB Player which was costing 1999 with additional Delivery charges of 299.

I received the said product on 18-09-11 but when I tested that product it was dead and not working at all, so I called customer care for replacement on that they said I have to send it to service centre somewhere in Mulund but didn't provided me the precise address,...

BEWARE BEWARE: Stay Away From Naaptol Club I Purchased GUESS COATED INDIGO DENIM GWA011-DE My Order No Is 2469481 But All I Got Is Used & Defective Jeans To Make the Matters Even Worst The Colour And Size Were Different Then What I Ordered. the Jeans Looks Like Is Atleast Been Used For More Then A Year... Even My Maid Doesn't Want To Wear It....

I purchased a BB storm 9530 from Naaptol.com on 29th March 2011. The Order Id was 1560414.
The phone has stopped working with following malfunctions.
• The screen display has stopped.
• The Phone gets hang while a call is answered or dialed.
• The BB mail service is not working, the phone loses its sync with BB server on regular basis.
The IMEI of the Handset is A[protected] & BB pin no. is...

Hi, I recently ordered a wespro mini laptop from naaptol.com. My order number is 2444683. Their specification clearly shows the presence o[censored]SB ports and it is reasonable to expect that it will be compatible for usb internet connectivity. Their delivered naaptol mini laptop is incompatible with all plug 2 surf services, which is not mentioned in their specification. This is nothing less than pure deception. I would like to return this product...

Order No.2379345 Was Placed for
Aircompressor+ Tool Kit + Hydraulic Jack+ Dent Removing Accessories.

Consignment received on 16.09.11 through GATI on COD Basis and
Payment Was made of Rs. 2,298.00.

On opening onsignment it was observed that, Air Compress and Tool Kit were missing. Consignm,ent was received in good condiation and there is no doubt of theft. Imediately complaint was made to mr.Sushil...

I HAVE PURCHASED A MOBILE HANDSET (AWB NO. [protected]) from NAAPTOL ON LINE PURCHSED VIDE ORDER NO. 198957 BY SEEING AN ADVERTISEMENT IN NEWSPAPER. THE SUPPLIER HAS GURTENTEND ONE YEAR BUT UNFORUNATELY IT HAS BEEN DISORDERED AFTER A MONTHS OF TIME. THE SAME HAS BEEN SENT TO THE COMPANY FOR REPAIRING ON DATED[protected] THROUGH A COURIER SERVICES NAMED BLUE DART. ONE OE THE COMPANY REPRESENTATIVE NAMED SUDHA RECIEVED IT ON DATED[protected]....

I placed one order vide order no 2386514 dt 05/09/2011 for multipurpose portable folding table . I received product on 08/09/2011.on opening i found the product in broken condition i contacted naaptol over the phone the informed me that i have to send the table back thru courier & they will send the money back with in one week for which i didnt agreed.I have to take leave & deliver the product to courier office & bear the cost...

I had ordered online for supply of Jaipan Induction cooking @ a cost of Rs.1999.00 plus shipment charges of Rs.399.00 under Order No.2156253.I had paid the money and received Anjali Induction cooking.
Besides the kadai supplied is of inferior quality.
When the same was reported to their customer care centre over their cell No.[protected] they admitted their mistake and asked me to return the Induction cooking and kadai by curior...

Dear Sir,

I have purchased One Famous Slicing & Dicing Master + BIG HOME - Mini Silai Machine with Thread Set form Naaptol.

My Order no is : 2110028

I have received both items on time on 1st August 2011 on COD of Rs.2298/-. But on opening o[censored]NDAMAGED PACKING, Slicing & Dicing Master was found damaged. looking to packing, it seems that the damaged product was dispatched.

The...