Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Feb 19, 2024
Complaints 2335
Resolved
1285
Unresolved
1050
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Naaptol Online Shopping
Customer Service Contacts

Naaptol Online Shopping Phone Numbers

Phone
+91 92 2353 7000
423
176
+91 14 1402 4376
136
95

Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 92

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
durugakarbayer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received Money back

Address:Hyderabad, Andhra Pradesh

Dear Sir / Madam, I have given order to Naaptol for blackberry phone with Order no. 2886333. The instrument was defected one & return the same. I have requested for refund & they sent me refund cheque with spelling mastake. Same thing I informed to customer care & as they guided me I have sent back the cheque & also they asked for bank statement scan copy for Jan month. I have sent to “backoffice.[protected]@gmail.com mail Id. After...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gaurav Sotani
from Banswara, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order returned back but didn't get refund amount yet.

Address:Pune, Maharashtra

I got blackberry 9530 with 3G. But it was used mobile.
I have sent the product back through blue dart. But still did not get any reply from Naaptol guys.

My order no. is: 3919821

Account number through which courier was sent is: 113260

Regards,
Gaurav
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mansi_gd
from Dehra Dun, Uttarakhand
Report
Copy

Refund required

Address:Dehradun, Uttarakhand

Dear Sir,
I would like to Complain against Naaptol.com as on 20 April i have ordered a Sennheiser CX 215 Blue Street Line hands free,which according to them on 5 of May became out of stock and so my order has been declined... the status of my order on their site has been updated as request for refund,whereas i haven't requested for refund i wanted my ordered product... never the less everything being computerised still neither...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BHARAT40742
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery related

Address:Sri Ganganagar, Rajasthan

i have ordered a morfi richerd hand blender HBSD SS on date 30 APR ,2012. and paid rs 3192/- from net banking.
and the order is conformed on net day 1 MAY,2012. But still today on day 09 May,2012 no consignment no is given to me and there is no
update of delivery status on there site .i have called a number of times to the customer call center but they r not giving me fruitful information about delivery.
please do need...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant Taluka
from Gurgaon, Haryana
Report
Copy

replacement

Address:Jaipur, Rajasthan

dear sir,

my order no is 3738908.i got some problem in my product so i dispatched that product to js associates and it was recieved by mr mohan on 30th april and still i m not getting any reply from your side .i want you to replace or refund the amount..
plz help me out.


thanking you
nishant taluka
tel;[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
satakan088
from coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone not received and not refund also

Address:Coimbatore, Tamil Nadu

I am Satgurdass working as manager marketing & Operation, in Laxmi vignesh corporate service limited and also International medalist in shooting. Sir I had ordered HTC Touch pro Phone from Naaptol.Com .My order No is 3671541 dt 22 Mar 2012 and I had received phone on 24 on Cash on Delivery by Aramex Domestic . I paid total amount of 7298.00 including courier charge.
Sir when I had open the parcel phone was not in working condition....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
bitragunta
from Hyderabad, Telangana
Report
Copy

missing items car dent remover

Address:Hyderabad, Andhra Pradesh

I have purchased car scratch pen with vacuum cleaner and car dent remover kit.
But few items where missing on car dent remover. please help
(Bridge) in dent king.

order :1338308
Complaint num : 489988...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pophalenv
from Nashik, Maharashtra
Report
Copy

product quality is not so good

Address:Maharashtra

5 month ago i will order drill machine & set
i received product to naaptol company but product quality is not so good and drill machine is not working

i am complent this product but no reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jmbhalodia
from Jetpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Naaptol htc evo 4g mobile not working with reliance cdma

Address:Rajkot, Gujarat

Dear sir,

ref order no - 3687827
I send back my htc evo 4g with all the original packing by trackon courier awn :[protected] dated : 11/4/2012
there is no refund or nothing positive reply since then.
I write 3-4 time to naaptol and alpha radio but no reply from them. I also tried to contact customer care no of alpha radio but it not working or nobody is picking up phone.

I even wrote to naaptol...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jittu2008
from Bhubaneshwar, Odisha
Report
Copy

regarding BLACKBERRY 9530

Address:Durg, Chhattisgarh

MY ORDER NO IS 3870091. I BROUGHT THE PRODUCT BY OPTING CASH ON DELIVERY. IF THE PRODUCT FOUND DEFECTIVE NAAPTOL SHOULD TAKE IT BACK AND REFUND THE AMOUNT, WHEN I ASK CUSTOMER CARE THE ARE NOT REPLYING CORRECTLY .

MORE OVER NAAPTOL IS PROVIDING GUARANTEE FOR THE PRODUCT TO BE NEW. THEY SHOULD PROVIDE NEW PRODUCT.


RAJANIKANT BARIK
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jmbhalodia
from Jetpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund of faulty HTC EVO 4g

Address:Rajkot, Gujarat

I buy HTC EVO 4G from naaptol. my order no is Order # 3687827 date 30/30/2012
After getting it I found that it is not working with reliance CDMA in India. I contacted naaptol customer care and as per his instruction
I send back my htc evo 4g with all the original packing by trackon courier awn :[protected] dated : 11/4/2012
there is no refund or nothing positive reply since then.
I write 3-4 time to naaptol and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shree 2012
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tIMES OF INDIA & Naaptol.com- Publishing & delivering scrap products

I had ordered for Sewing machine with one gram jewelery set which they had advertised on Times of India news paper costing Rs. 1999/- COD charges extra . But for our shock we received a rusted sewing machine and worn out jewelery set. Upon complaint on their customer care number [protected], nobody seems to be bothered about it. After calling many times finally they gave me a complaint number saying that the concerned department would call...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
A
ABHISHEK7007
from Kalagarh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OLD PHONE GIVEN NEW BOX

Address:West Delhi, Delhi

DEAR SIR

I HAVE PURCHASE BLACKBERRY 9530 STORM HANDSET FROM NAAPTOL WEBSITE BUT WHEN I RECEIVED THIS SET & OPEN BOX SO I RECEIVED USED HANDSET WITH LOCAL EARPHONE,PLZ REPLY ME WAT I DO FOR NAPTOL COMPANY WEBSITE,& ALSO DEAR ALL REQUEST YOU TO PLZ DO NOT PURCHASE BLACKBERRY STORM 9530 FROM NAPTOL COMPANY WEBSITE,THIS WEBSITE TOTALY FROUD

REGARDS
ABHISHEK N SHARMA
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu

I purchased a blackberry Strom 9530 on 19 th April From Naaptol.com (Online Shopping Side).But They are delivered a Used Peace Mobile set and some of the feature is not working i given a complaint today ie 24 th April (I tried previously 2 times no body is respond)but They told we are covered our warranty those who are complied in between 24 hrs. Where as on the purchasing time they told we are giving warranty up to 6 month from product delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MANISH KUMAR YADAV
from Kolkata, West Bengal
Report
Copy

Naaptol cheating for Blackberry flip 8220

Address:Bardhaman, West Bengal

Dear sir/Madam,
I had order blackberry flip 8220. But they sent china phone in blackberry body.
Several time I called to naaptol customer care centre they given me complaint no[protected]and assured me that they will return my consignment within 48hrs. But they are not taking appropriate action.
Plz. Take necessary action against naaptol.
Regards,
manish kumar yadav
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anshulmantri
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive the product & refund

Address:Delhi

I bought a Blackberry Storm from Naaptol, which was delivered to me on 21th Feb & on switching on the mobile i was shocked to see black lines running all over the screen. I immediately called up the Naaptol team & couriered the product back to them on assurance that they would replace it with a new one.

Initially they also went upto the extent of claiming that they have not received the defective product, but after...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Pune, Maharashtra

Unfortunately I had ordered the SONY VIVAZ handset from NAAPTOL worth Rs. 10,000 and got a unsealed mobile box, and within one week the handset charging pin came out and when I went the the SONY authorised service center I got to know that the product sent by NAAPTOL is not original but a fake one and its not even covered in warranty by Sony. Further the product didn't carry a warranty card from SONY as claimed by NAAPTOL site that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pkpathak83
Report
Copy

Wrong product shipped

Address:Gurgaon, Haryana

Hi ,

I have ordered online product from naaptol.com for Inalsa Licquas Juice extractor (Product Code: 73057) .Order no is 3828144 .Order value is Rs 1875 .

Now I have recieved order of another low value product i..e Inalsa Fruitlick Juice Extractor (Product Code: 73044) , this is worth Rs. 900approx.

Now I called naaptol customer care and explained them the situation .Requested them to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arun2404
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product and overcharging

Address:North Delhi, Delhi

This has reference to my order for a electric spray and paint machine price 2798/-(2499/- for the product +299 shipping charges) being sold by Naaptol. today i got the order ( no:[protected]. i have 2 issues regarding the product:-
1.-although motor part is working fine buy paint sprayer trigger leaks fluently on pressing it hence making it useless.
2.- complaint number 2 really disappoints me, the M.R.P printed on product box...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
jigsapna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund order id :3597432

Address:Pune, Maharashtra

I have purchased BlackBerry Tour 9630 from naaptol order ID :3597432 and i got faulty handset. so send it back to him by Bluedart courrier id :[protected]. they received it on 20th march . they promise me to refund money within 21 day.

before a week , I come to know that instead of refund , you have send me replacement product through DTDC courier . Shipment ID : V08565554.
when i checked online from DTDC site.it shows...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy