Claimed

Naaptol Online Shopping Complaints & Reviews

2.9
Last updated Jul 3, 2024
Complaints 2336
Resolved
1285
Unresolved
1051
Quick Links
Statistics
Share
Contacts

File a complaint to Naaptol Online Shopping

Having problems with Naaptol Online Shopping?

File a complaint and get it resolved by Naaptol Online Shopping customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Naaptol Online Shopping reviews & complaints page 97

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
satyakamparida
from Mumbai, Maharashtra
Jan 18, 2012
Resolved
Report
Copy
Resolved

broken mtv wrist watch,network problem in handset all time

Address: Dhenkanal, Odisha

my name is satyakam parida and i am from dhenkanal,odisha.I bought a vox ephone mobile with a wrist watch free,my order number was 3192733.i got the delivery on 16.01.2012 from the post office.when i opened the parcel,the wrist watch's lower cover was missing. Also the phone is always showing emergency,no network all the time. Please kindliy take my complaint in your concideration and replace my...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
boopalan
from Salem, Tamil Nadu
Jan 18, 2012
Resolved
Report
Copy
Resolved

MOBILE

Address: Coimbatore, Tamil Nadu

I AM BOOPALAN FROM TIRUPUR I PURCHASED HTC G1 MOBILE..DATE WAS 09.01.2012 I RECEIVED THAT MOBILE 17.01.2012..SO MANY PROBLEM ARE OCCURED IN THAT MOBILE DISPLAY SHAKING PROBLEM,MOBILE BACKSIDE OVER HEATING AND MEMORY CARD OPTIION WAS NOT WORKING...
PLEASE REPAIR THAT MOBILE OR REFUND THE COST....
THANK YOU...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ambey singh
from Mumbai, Maharashtra
Jan 17, 2012
Report
Copy

delivered handset is not working

Address: Chandigarh, Chandigarh

Maine htc touch diamond mobile naptol.com ke jariye online book karke mangaya,unhone jo detail online di hui thi wo puri nahi thi,mobile without sim h aur usme RSN number nahi h,inhone kaha tha ki ye phone reliance ke network pe kam karega lekin ye product reliance ke network pe kam nahi kar raha h,iske sath kuch accessories bhi nahi mili thi,unke bare me complain kiye hue 1 mahine se jyada ho haya lekin abhi tak nahi mili h,har bar phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chill48
from Chennai, Tamil Nadu
Jan 15, 2012
Resolved
Report
Copy
Resolved

NAAPTOL SCAM selling refurbished items and no refund absolutely what-so-ever.

Address: Chennai, Tamil Nadu

EVEN AFTER READING THIS MAIL-TRAIL IF YOU DECIDE TO BUY ANY PRODUCT FROM NAAPTOL YOU ARE NOTHING BUT A FOOL.

AS I CAN PROVE THAT THESE PEOPLE SELL ONLY REFURBISHED ITEMS AND THE WORST PART IS THAT YOU WILL NOT GET ANY REFUND ANY WHICH WAY YOU TRY.

AN OPEN BET FOR ANYONE HERE...

I AM READY TO PAY EXTRA CASH FOR ANYBODY WHO GETS REFUND FROM NAAPTOL.

Below is the mail I have sent and...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
SANJU K
from Delhi, Delhi
Jan 14, 2012
Resolved
Report
Copy
Resolved

NOT DISPATCH IN TIME

Address: South Delhi, Delhi

Sub: Regarding non delivery of mobile phone even after 15 days order no. :3119424
Sir
This is to inform you that I have purchased a Samsung star 2 duas on 28 dec 2011. It an instantaneous payment but its pity on your system that even till now I have not been able to get my mobile phone despite the fact that I have called no of tmes to your representative.
It is a matter of regret that you people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pinaki1979
from New Delhi, Delhi
Jan 13, 2012
Report
Copy

NON RECEIPT OF MOBILE PHONE

Dear Sir,

I have received an empty parcel against an order of Blacberry Tour mobile handset from Naaptol vide Order No 3196007.
After viewing the same I have refused to accept the parcel & sent back the courier.
I have lodged a complain to their customer care vide complaint no.2279684 & requested them to refund my payment made against the order.
Please help me in getting the payment from Naaptol...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
dhruvmoza
from Noida, Uttar Pradesh
Jan 13, 2012
Resolved
Report
Copy
Resolved

Fake Beats by Dre earphones

Address: Gautam Buddha Nagar, Uttar Pradesh

I ordered the beats on tour by dr dre earphones from NAAPTOL.com on January 1st, 2012. I was out of town and the order was delivered to my home on January 11, 2012. I opened the box, they turned out to be completely fake. They are not like they look in the picture and the quality of the products is not to specification. I called customer care and they said that the complaint cannot be registered as its too late.

Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
A
amitmt95
from Mumbai, Maharashtra
Jan 13, 2012
Report
Copy

product provided is not working properly

Address: Sonbhadra, Uttar Pradesh

I purchased a product named easy sew (sewing machines) from naaptol.com and i found that it is not working properly,
i tried many times to call to their customer care number but they didn't provide any proper details.so i am really fed up with all such product and will not suggest anyone to purchase any product from naaptol.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
uttham_senthil
from Bengaluru, Karnataka
Jan 12, 2012
Report
Copy

Online order cancelled after 12 days

Address: Bangalore, Karnataka

I have placed order for 2 blackberry playbooks on[protected] order nos: 3144043 & 3144064) and payment was made on same day via credit card online. However product should have been delivered within 7 to 10 working days, there was no feedback or status update until 11-01-11 after which I insisted for feedback and made several calls post which Naaptol have updated the status online saying the product is out of stock from vendor hence order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
praan64
from Calicut, Kerala
Jan 11, 2012
Resolved
Report
Copy
Resolved

wrong product and not taking back the product

Address: Malappuram, Kerala

i have complained from 24th december onwards..now it is 8th january 2012 and the product is still with me.
i want to send the product without paying any shipping charges.For that i have given the email address of blue dart operation executive upon the request from naaptol cc on 27th december and the told me that they will contact the bluedart and request them to take back the product without any shipping charges and i will get a confirmation...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Abhisheks.285
from Bengaluru, Karnataka
Jan 7, 2012
Resolved
Report
Copy
Resolved

missing accessories and missing applications

Address: Mysore, Karnataka

Hi Sir,

i had bought a HTC G1 mobile handset from naaptol shop online, i received the parcel on 27/12/2011 in that parcel USB cable and User manual was mising, when i switch on the phone browser application was also missing. i had given a complaint through thier online customer feedback. they had not responded to that and then i caled them on 28/12/2011 and they told they will call and solve the isue in 48hrs, but they did...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mr_raval
from Chennai, Tamil Nadu
Jan 7, 2012
Resolved
Report
Copy
Resolved

for refund

Address: Ahmedabad, Gujarat

my name mahesh raval from ahmedabad, ghodasar, guajrat,zip 380050, my order no: 2447679, i had placed order for mini silai machine dated 14/09/2011. i want to inform you that i had received defective silai machine which is defected properly from the day it got delivered , and i had raised complain to you about refund,i had all ready send it back this product to as per your instruction to j.s associate ,mumbai here i am giving you a maruti...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Areshkumar
from Mumbai, Maharashtra
Jan 7, 2012
Report
Copy

Mobile not working

Address: Chennai, Tamil Nadu

As i have purchased the mobile called VOX Mobile below are details of the product

order date: 21-09-11
Model Number : VOX IE7 Full touch screen slider mobile with QWERTY keypad
challan No: 15845874
Seller Ref. no. : 2495621
Price: 4198/-

i have buyed the mobile which is not working properly from the day it got delivered as the company just displayed the features to attract the customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nvasi27
from Mumbai, Maharashtra
Jan 6, 2012
Report
Copy

extreme delay in delivery

I have placed an order for room heaters on naaptol.com (Order No. 3042775) on Dec 17th, 2011. The product was not delivered as on Jan 6th, 2012, i.e. when the winter was drawing to close & when a room heater is no longer required. This is like send an ambulance a week after placing the request. I ave written to naaptol.com twice already, but I haven't even received acknowledgement. PLEASE BE WARY OF PLACING ORDERS ON NAAPTOL.COM...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
manikandan_r
from Chennai, Tamil Nadu
Jan 4, 2012
Resolved
Report
Copy
Resolved

failure of product delivery

Address: Chennai, Tamil Nadu

I have ordered a samsung star II duos (c6712) mobile online through naaptol.com on 01/01/2012. The order no is 3149535. When i called naaptol to check the status, they are just saying that the order is under process. Upon calling customer care at [protected], i had to wait for nearly ten minutes to speak to an executive who was very rude. He informed me that the payment has not been received. But when checking with my bank, i came to know...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishalughade
from Ahmedabad, Gujarat
Jan 2, 2012
Resolved
Report
Copy
Resolved

poor quality of products and service provider.

Address: Pune, Maharashtra

I was oredred and purchased 1 blackberry strom 9530 with 3g on 17 nov .from naaptol.

courier agency - aramax.

when they give me handset i was paid cash RS .10098/- .when i open the box handest is problematic,i was call customer care no- [protected]
executive told me go to blacberry service centre.i told him i want my money refund.but they cant support ,and cant provide satisfactory answer to me . i was...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
krishnasajja1
from Vijayawada, Andhra Pradesh
Jan 1, 2012
Resolved
Report
Copy
Resolved

delay in product delivery

Address: Guntur, Andhra Pradesh

Delay in product delivery
I orderd my wrangler denim WRJN-0079 blue jeans on 06/12/2011 on NAAPTOL at www.naaptol.com but beyond one month has past but I don’t have any product detail or any product information . I have called more then 100 times on following numbers / [protected] /[protected]/130 if you need I have a detailed Bill of my jeans which shows the call details. I don’t under stand that why is this delay happning...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praan64
from Calicut, Kerala
Dec 29, 2011
Resolved
Report
Copy
Resolved

wrong product

Address: Kerala

I have place a order thru online shopping site Naaptol club. My order no was 2955111 of Product- Levis- Mens lot ol 306 1423 jeans. On 24th Dec'11 i have received my parcel and received the wrong product. Eventhough the invoice showed the same product number i ordered, when i opened it is Levis lot ol604 1339

I have complained with the product and called his customer care no. [protected] and even sent mail but they didn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
shash35
Dec 29, 2011
Report
Copy

Status order 3011011 dated 13-dec-11

Address: Maharashtra

Hi;

Please find the details of order are

Order No : 3011011
Product : Philips HL1659
Order Date : December 13, 2011
Status Description : Your order will be delivered shortly.
Current Status : Order Verified

Almost more than 10 times I called on [protected] and every time getting different types of reply.
As I called on 27-dec-11 , the delivery date has been given...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
santosh_001
from Mumbai, Maharashtra
Dec 29, 2011
Resolved
Report
Copy
Resolved

Best Customer Care

Address: Patna, Bihar

I purchased silai Machine from Naaptol for my mom because she want the job at home and i got delivery within a week when i opened it i haven't received thread set Immediately i called up to customer care of naaptol they inform me that will get set within 7-10 working days.I got it within 6 days and this machine also working well and my mom also use easily.
My suggestion for all housewife want best service and complete satisfaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy