Naaptol Online Shopping Complaints & Reviews

I Have received this product Dated 2/4/2012 , I am complaint raise (Complaint no.2720855) from 05/04/2012 but today(16/04/12 at 10:10 Pm) till now no any reply form your side regarding this complaint. Its very bad experience in my life. So I am request to you plz call to me and i am sending the product in your end and i am received the money. No any replacement of this product. So I am last time sending this mail if no any reply shortly...

This has reference to the tele conversation I had with Mr Prashant at the CC.

I was able to speak to the agent after a wait of almost 7+ mins....

I have lodged a complaint (ref no 2766391) that I feel cheated as the mobile you have sent to me is not HTC and is T mobile.

He has been trying to convice me that I should accept the product and that the product would not be replaced.

I...

Dear Sir,
I have purchased one blackberry mobile 8830 from Naaptol with order #3559683 after seeing its ad in Navbharat times.
They have delivered defective mobile to me. I have sent several email to replace the mobile but they not heard my complaint despite of several reminder. Please could you look into the matter and alert your customer from cheating by Naaptol Company.

Let see how you are concern about your...

I had ordered Air Compressor + Car Jack + Tyre Repair Kit + Multipurpose Tool bar vide Order # 3570149 dt.[protected].

This was delivered to me but on opening packet I found that the Air Compressor was broken and other contents were in a damaged / broken condition.

I had to pay the full amount to postman as I had taken delivery and opened the packet. I was anguished as I couldn't get in touch with Naaptol...

I had orederd VOX touch scree mobile phone from NAAPTOL 15th March order no. 3628945 - the product delivered was a Senior citizen mobile phone of cheap model. I called up customer support and it reall difficult to get the line and on top of it its not toll free so every time you call u are on hold and all the service agents are busy handling other customers. Finally I got the line and registered the complaint Reference Complaint Number -...

I am one of the victims among many that are cheated by naaptol. If you check online there are tons of complaints regarding their service and non refunds.

Regarding my order details:

order number: 3767475

product name: 21 led rechargeable emergency light cum night lamp - buy 1 get 1 free

status: out of the two lights received, both are not getting recharged and no indication of...

I had purchased blackberry flip mobile combo with a bluetooth headset on the 17 th of march'2012. I recieved the blackberry mobile on the 18 th of march minus the bluetooth headset. I have made several complaints till date but have failed to receive any bluetooth headset from them.( I also have a recorded conversation in which the customer executive is promising me to send the headset but it has been weeks and they have not even responded...

I received an advertisement mail from naaptol.Com on friday 6th april 2012 about sony ericsson mobile. It was stated that the actual value of mobile ID rs. 25000, but they are selling it for rs. 9990. Plus courier charges of rs 299. Plus free bluetooth
I ordered the mobile & paid rs. 10289 thru citibank credit card.
The order no was 3764862.
On 9th april I recieved a courier from naaptol with invoice of of M/S alpha...

I have purchased a levis jean pant from naaptol online . The payment option was net banking , received SMS from naaptol that the material has been despached through one ARAMEX courier.Several times after that i contacted the customer care and being answered of getting the material within two days(each time the same phrase). But till date it is unseen.Surprisingly today i received an SMS as "your order no.... has been delivered,thank...

I ordered one HTC EVO 4G CDMA mobile from your site. My order no. is 3687827
I received it on time. But now problem is that it is not working with any CDMA provider.
At the time of ordered the person who is taking my order assured me that it is work on any CDMA (Reliance, TATA).
Actually mobile is not getting any signal from any provider.
I tried to contact customer care 3 times and every times I got reply that...

Hi all,

I am the resident of Karnataka. Few days back, my car audio system started Mal-functioning and i wanted to replace with new audio system. By the same time, last week, i saw an advertisement given by naaptol.com in a daily news paper - stating that they going to give a bundle of Car Stereo products only @ INR 1999 + 300 as shipping charges. The bundle consists of a USB enabled Car Stereo player + 2 speakers + 2 tweeters...

I bought the HTC Magic-G2 Android Mobile order# 3719379 from naaptol.com yesterday and had paid in advace through my card. Their website says Feature of Android 2.2 OS however the phone i have received has 1.5 OS which is very old and makes the phone useless because i can not buy any application from the Andriod market on this OS. This phone is T-Mobile phone made for ONLY united states of america as confirmed by the HTC customer care on...

Complaints & Reviews - Misleading Mobile Advertisement – Features Lacking! My order# is 3719379 and i ordered HTC Magic-G2 Android Mobile which was said to have the mentioned feature however it is not the same in the handset i have received. Android 2.2 OS which is not true because i received a phone that has 1.5 OS. I spoke with HTC tech support care people[protected] and they said that this phopne with IMEI [protected] is...

I had compalined abt NAAPTOL.com

They have a standard copy & paste solution for all the complaints they recv... Pls see all the responses from NAAPTOL.com.. Same standard reply

I saw all the complaints online.

First they send you defective / wrong products. Then they expect you to run around for sending the product back to them.. Then you are supposed to run around to get your payment. Which...

I ordered a BigHome mini silai machine thruogh naaptol.com vide order no 3315708 and was delivered to me. Since the product was a defective one I sent back to the vendor and the receipt was confirmed. After rectification the vendor sent me a mail that the product has been re-dispatched to me vide Firstflight Currier consignment no LA0378047. The consignment No was wrong because the same consignment was delivered to me at the very first...

We placed an order for a Wespro NEW 1GHZ Touch screen Tablet PC with 3G on NAAPTOL.COM . order no. 3702089. they shippped us an old model which is cheaper & did not have all the contents inside as mentioned on the main carton & now they expect us to send the tablet PC to them back & wait for 15 days to recv the replacement. We had ordered on COD basis as we are a bit skeptical abt online shopping.

Looks like they...

Dear Sir,
We have ordered for a laptop which is for kids from naptol .com after watching in TV. At the time of order itself we checked out about warranty ,but they said that if we receive defective piece, the same will be replaced within 7 days.Now from the time we received the order ( order No: 3701584), volume is not working.When called the same people they ask to call customer care, & customer care line is always busy, finally...

Hi
I have purchased a HTC G1 Android Mobile from Naaptol.
After getting delivered , I found that the piece is defective and its not getting charged. The software has full of errors and flaws.

The bluetooth headset given on offer is not working too...

I spended Rs.7198 on this product...

I asked for refund but the customer service is not responding.....

My buying detailsbr...

hello friends


This is kailash kishor mishra living in delhi. I suggest you to never purchase a mobile or any other electronic gadegets from naaptol.com. Because they cheated you. all time. I have purchased a sony ericsson satio from naaptol.com. They deliverd me this product in a week. After getting the product i found the quality of product is very low. even they dont provide the warranty directly from service center....

i had purchased a blackberry storm 9530 from naaptol.the order no for the same was 2961525.i received the product in dec 2011.there is a major anomaly in the project.the handset after every 15-20 mins displays "emergency calls only".i have to then switch off the handset and switch it on again to receive the signal .but again the same problem recurs after 15-20 mins.the battery too drains very fast and the charger is defective.i...