Nokia — Faulty Handset C2
Msmshitole on Jan 9, 2013
I have purchased Nokia C2. It has problem like hanging and auto restarting, contact number hiding. I gave the phone to customer care for around 2 times and they updated the handset and says the handset is fine. I have purchased this handset in May 2012. In the month of December 2012 it again had problem and the customer care people said that it will go to the company and it will be replaced. Janauary 2013 last week i got my phone replaced by company as per customer care people. But i have found that replaced hanset is used one. Customer Care People are saying nokia policy is to replace it with old hand handset which is available. Can any one let me know the replacement policy of Nokia.
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