Nokia — Long delay caused

Address:Udaipur, Rajasthan

I have given my Nokia 500 handset IMEI no. [protected] on 01-Jul-2013 to Nokia Care Center, Udaipur, Rajasthan for curing of some technical problem and they assured me to get my handset back 10 days but now its been 26 days I have not got my handset. Additionally, nobody either at Nokia Center or Consumer Care is taking responsibility for such long delay. Further, they are not cooperating. I am very much dissatisfied.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Nokia India Pvt Ltd — Under Warranty Mobile N5300

My name is Charan Jit Sachdeva and residing in Bhwanigarh i hav a Nokia N5300 which fel down by me mistakenly i send my friend Narinder Pal to my nearest Nokia Care Centre EMM ESS Enterprises, SCO 96, Choti Baradari, Patiala[protected] ASC 233_343506 on 20 Feb 2008 they have told your set is repaired under the charges Rs. 500 i Commit ok After 1 Month they have returned my handset without repaired. Now tell me What Should i Do

Nokia India Pvt Ltd — cemera problem / nokia -5700

regarding the completes, i had purchase the nokia mobile since last two month but unfortunately my mobile does not work since i was purchased, i given to nokia care but they does not repair them properly now they saying it is not in our hands, they holds my mobile since one months but not progress,
my job sheet no was :[protected]/080514/26, now what i can do, my mobile does not work effectively, please take action seriously to them, the staff are not well, and does not know about nokia function,
i am from gujarat (bhavnagar)

the mobile which i given to nokia care address is:

krony system
102, shoppers point,
parimal ckock,
waghavadi road
bhavnagar

phone no: [protected]

thanks

your faithfully

deepak bhoot
i had purchase the nokia mobile 6233 few months ago but unfortunately my mobile camera does not work properly since i have purchased it, i have given it to nokia care P. S. Electronics at nagpur on 07/05/2008. but till date i do not got my handset. when contact them for my handset they did not give any answer. they just say we sent ur phone to pune and it didn't come yet. now what i can do, i have no phone from last two months, please take action seriously, the service is very poor to customer.

nokia/mobile 5700 — mobile not working properly under warranty

my mobile nokia 5700 was under warranty when i gave it for getting repaired.it has been around 2 months when i gave ma set for repair.they told it will have to be sent to delhi for repair which i agreed upon and when ma set came back it was not working properly and then i gave ma set back to them they said it will have to be sent again to delhi and i have not recieved my handset back and i am facing many problems because of that.

in this case i want a new set replaced in place of that and the monetary compensation for all ma inconvenience and all the money which i spent on travelling as i am a student and i am studying in indore and i gave ma set for repairs in dehradun which is my home town and i don't want my old set back as it has been opened up 3 to 4 times for repairs and i don't no what parts must have been changed and what would have been done with it.
so please kindly take some action on this as fast as possible.

Nokia India Pvt Ltd — set has receive under warrenty by local aturised service centre but company has told that is not under warrenty

set has receive under warrenty by local aturised service centre but company has told that is not under warrenty.
Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7894
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information