[Resolved] Nokia Lumia 720 — piece defect

swathi453

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

Hi, i have bought LUMIA 720 on[protected]. from the day one i had battery problem. i gets over heat soon and battery drains on an average of 30% per hour. i have returned the phone to dealer and they replaced with new battery. service was very poor in priority center, there were scratches on the pannel and on screen gaurd, still i accepted the phone. But the problem persists. Now they are saying that they will change mother board. They are not accepting for phone replacement.

Guys tell me how will you feel i[censored] bought a new mobile of cost 18k and u hav'nt used it for 10 days, and facing different problems with phone and they keep on changing the components. what should i do for this?

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Complainant3451

from Tirupati, Andhra Pradesh

HI even i faced the same problems i will help u in dealing with these nokia folks.Contact me on [protected]

rupind

from Mumbai, Maharashtra

i m also facing th plm i bougt my ph on 21 june

Nokia India Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.