[Resolved] Nokia - X6 — Defective model | |||
I had purchased Nokia X6 on 18 July 2010. After about 10 days, the mobile phone stopped being charged. So we went to the dealer asking him to identify the problem. The Dealer kept the phone for about one week and then returned the mobile handset to us saying the problem was in the battery. he replaced the battery. However the problem continued and we cpould still not charge the mobile handset. We again went to the dealer who told us that the handet will have to be sent to the nokia repair center. It was sent on 3 August 2010. Its been over a 35 days but i dont have my handset with me. The Nokia representatives have been delaying the process by telling us to talk to Mumbai services center, the Mumbai services centers directs us to Bangalore and the bangalore representatives are directing us to Gurgaon without providing us an update on the status of my mobile hand set. We asked them to replace the handset but they are not ready for it. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I bougth Nokia X6. On which i got 2 free movie ticket offer.After booked the ticket from bignokiarewards.com they told me i will inform you before 2 days of date. but its almost 1 month neither they are receiving the phone nor informing me and i know they will say to me that date has been expired.
I had a mass memory problem with the Nokia x6 that i bought within 20 days of purchase. For no apparent reason i show it was full. When i went to the service center they said they had to completely reload the software which i agreed to reluctantly. I am not sure why cant they just format the mass memory and why do they have to completely reload the software. Dint get an answer for that .. and no one seems to be even bothered to explain. Anyway, not the quality and the response of the phone is not as good as it use to be. Just 2 months into it now the hands free is not working. I am not sure if it is such a good phone afterall!!!
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Nokia - X6 — Poor quality repair against warranty
My 10 days older Nokia X6’sone of the loud speaker got complaints and it is making some noise while playing music. I sent it for repair against warranty and received it after 19 daysNow the problem is it is not able make high frequency sounds- like sounds from cymbals-poor quality music while playing when equalizer is put in jazz mode from the replaced one other is working fine