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[Resolved]  Onida / HDR - 5522 Atom — Warranty Issue - No warranty cover for remote.

bought a Onida DVD player, Model-HDR - 5522 ATOM in October, 2009 and had hardly used it for 5-6 times since then. Its remote control had stopped working. There is no provision on the DVD Player to play and rest of the functions.

I appoached the Agency from where i had purchased the DVD Player along with bill and i was informed that there is no Warranty on the remote.

It is really frustrating that I had purchased a Branded DVD Player only for the sake of warranty and quality. BUT it had stopped working so soon when i had hardly used it and on top of it there is no warranty and simply they told to purchase nw remote which will be in range - Rs. 400-450.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  17 Comments     Updated: ShareTweet

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ONIDA/DVD Player HDR - 5522 ATOM — No Warranty on DVD Player

I bought a Onisda DVD player, Model-HDR - 5522 ATOM in October, 2009 and had hardly used it for 5-6 times since then. Its remote control had stopped working. There is no provision on the DVD Player to play and rest of the functions.

I appoached the Agency from where i had purchased the DVD Player along with bill and i was informed that there is no Warranty on the remote.

It is really frustrating that I had purchased a Branded DVD Player only for the sake of warranty and quality. BUT it had stopped working so soon when i had hardly used it and on top of it there is no warranty and simply they told to purchase nw remote which will be in range - Rs. 400-450.
I bought onida 5957 & used very minimal times. it's stopped working after 4 months. but i was told that,
lence is gone bad need to be replaced by paying additional Rs 1200/-. i simply thrown out the player.

I request people not to buy any onida products. It has only good features but no quality.
Dear Sir,

Pls send the Address and contact details for necessary support.

Regards,

Sarah Pereira
Mumbai
I too facing the same problem, the remote is sub standard, will onida look into the matter ?
The DVD is of no longer any use as all functions are on remote only
Why remote is not covered under the warranty ?
Planning to move to the consumer court, MRTP commission etc
Mohit Goyal
[protected]
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I too facing the same problem, the remote is sub standard, It worked for a month only.
The DVD is no longer of any use as all functions are on remote only
Why remote is not covered under the warranty ?

Onida — remote

for my onida dvd i lost my remote i approached for a new to the service station but they are always telling it is not available it is a new model and the model no is hdr s 5522
I AM ALSO FACING THE SAME PROBLEM BUT I ORDER THE REMOTE CONTROL THROUGH SERVICE CENTER IN NANDED (MAHARASHTRA) @ RS 375 AND THEY TOLD ME UR ORDER WILL TOOK 4 DAYS THEN AFTER 4 DAYS THEY HANDOVER ME THE USED REMOTE AND TOLD ME THIS IS UR NEW ONE I INSIST THEM TO GIVE ME THE NEW ONE BUT THE SHOCKING THING IS THAT TOLD ME TO GET THE OLD ONE AT THE COST OF NEW ONE RS 375 WITH BILL ORIGINAL BILL INCLUDING VAT
I Purchase a Onida DVD player, Model-HDR - 5522 ATOM in 2010 and. Its remote control had stopped working. because battery down every 2 days. There is no provision on the DVD Player to play and rest of the functions. pl help me new remote OR repair old remote. [protected]@gmail.com
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I also faching very-2 problem with out Ondia Dvd 5522
I am not understanding why are Onida Company not provided DVD 5522 remote
yes...remote is not working...failure remote model i have purchease two times..no use of it
where can i buy a new Remote for HDR 5522 in Mumbai ??? how much is the COST??
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Same problem, I also face the problem, where is HDR 5522 remote shop? telling us,
Manikandan
Namakkal
RESPECTED SIR, I NEED THE ONIDA LED TV REMOTE FOR LEO22HMS MODEL. Where Shall I get this remote?
If any address, pls send it to [protected]@gmail.com
I had purchased Onida HDR 5522 DVD player from Reliance Digital. Its remote did not work and when taken to Reliance they refused to check. They gave the number of Onida which never worked. After downloading the same from Internet, the call center refused to take the complaint of the remote. As already stated in the complaints above, the system do not have the manual controls. This has made my money going down the drain.

I hope Onida management hears this complaint and good sense prevails upon them and the systems are rectified.

Thanks and regards

Anil Kohli
Dear Onida,

I had purchased Onida HDR 5522 DVD player from Metro Hyderabad. I lost my remote control, So many places I had surched but I don't get it the remote .so please advic me through my contact or email as mentioned below.
where it is available and how to purchase it. Pl help me . I need new one Remote.
Thank you.
From,
HARI KRISHNA GAREGA
HYDERABAD
MOB. [protected]
[protected]@gmail.com
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I purchased Onida HDR 5522 Atom DVD player from Bajaj Electronics Hyderabad in 2010. I might've used it hardly 10-15 times since then as it always used to give some or the other problem. Mostly the remote controller is non responsive. Within 6 months the power supply board in the player packed off. Got it repaired against warranty from service center. Remote problem still remained irregularly. Finally now new issue arised, the lens gone faulty and Onida Service Center Palakkad asked 2000 Rs for resolving. Remember I might've used it hardly 10-15 times. This is highly failed product of Onida. Both player and remote. And the worst part is service center persons are highly irresponsible and charges heavily.

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
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