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Pls send your Address and Contact Number for necessary support.

Thanks,
Sarah Pereira

Onida Oxygen Thounder TV 21inch — Oofar problem in 8 Months

Dear Sir,

As my TV was underoofar problem, i had launched compliant in ONIDA service centre at Gulbarga cal;l centre, After 15 days past there was none of the fellow visited to repair the TV . i almost Spent 50 of rupees callin service centre at gulbarga but man at jagirdar pick the call and not responding today or tomarrow.
This is shear sign of negligance and irresponsibility from your part, Pls recruit people who will Respond quickly and Attn compliants . I will Expect from u to Bombard People responsiblle for this event Hope to Hear from u soon.
After 15 days attended the cal given the some circuit problem reason as same day commited me he will get the new kit will fit it next three days but as on today there is no respone from him, am calling daily twice but no body attended the cal .kindly help on this & da the needful.
As my TV was under oofar prablem, i had launched compliant in ONIDA service centre at gulbarga cal;l centre, After 15 days past there was none of the fellow visited to repair the TV . i almost Spent 50 of rupees callin service centre at vasai but lady at vasai pick the call and not responding .
This is shear sign of negligance and irresponsibility from your part, Pls recruit people who will Respond quickly and Attn compliants . I will Expect from u to Bombard People responsiblle for this event Hope to Hear from u soon.
After some days attebdded the call given the service thereis some problem in kit for kit repair he has taken 10 days am calling constantly evry dasy he will infor today will attend the call but still no response & not at attended the call .
My complian no is Glb 263
Call attendar mr jagirdar ]very very bad response from him.
i din't see this before i brought onida microwoven; i brought it on 20/07/09 from saravana stores, till now i am trying and waiting for DEMO, they said tuesday, i don't know which tuesday?. wait we will see.
I agree with you 100%, & I swear that I will never ever buy or advise any one to buy ONIDA PRODUCT.


I have gone through the same problems with Onida Authorized Service dealer ADONIS- Mumbai. After 3 calls to them, customer care gave me number of service engineer, who was sooooooo... busy that he said will call me later... Which Never Happened!


One fine day some one from the ADONIS calls up saying they need to take the AC to their factory. The whole scenario is so suspicious, how can one trust ADONIS, as none of their responsible person co-ordinates with customers & somebody claiming sub-contractor of adonis calls up to say they are on the way to take the AC to factory for repairing.


I CAN NEVER TRUST. CAN YOU TRUST THEM???????

Onida - 1.0 Ton Split Ac — Compressor not working

A/c purchased from M/s. Chellamani & Co, Madipakkam. Invoice No. VAT/0910/78 dt.10.04.2009.

Free service not yet attended. No response.

Complaints registered in service centre on 28.07.2009 C. nO. 81104.
" SERVICE PERSON TOLD CAPACITOR PROBLEM"

Till date, not yet replacing. Reply : spares Not available.

Kindly take immediate action please.
Free Service follow-up action to be executed promptly.

Onida — Nightmarish ordeal in putting TV for repair at Adonis Electronics Pvt. Ltd.

Here is my ordeal of the worst customer service center I have experienced in my lifetime.

When my TV broke down, I called up Adonis Electronics Pvt. Ltd. in Ahmedabad and put in my complaint. The service engineer came on the same day to inspect the TV. He said that the TV needs to be taken to the service center for repairs. It is after this that my nightmarish experience begun.

I inquired the service engineer whether he can take the TV to the service center, he refused. I asked by calling at the service center and they told to me that "WE DO NOT PROVIDE THIS SERVICE". I had to take half day leave from work just to give the TV. It was very embarrasing for me to ask for a leave for such a trivial issue.

As I was not given any choice, I myself went to the service center to give the TV. The experience there is another ordeal. On my entry to the service center, it gave me a feeling that it was more like a Government office with people sending me from table to table and I was getting replies as if they were obliging me by showing the direction. On reaching the TV service area, all the servicemen were totally ignorant of my presence and no one seemed ready to take up my job. After about 5 mins one guy came up to me and I told him that your service engineer has checked the TV and it needs repairs so just give me the service request form and you do the repairs as required because I am getting late for work. However, the service engineer did not pay any heed to my request and said that first we need to open the TV and see the problem. I repeatedly said that you do the repairs as you deem fit and just let me go for now. Still he did not listen and opened the TV then he saw that the TV was very dirty from inside, so he ordered two people to take it and clean it. and it took almost another 25 minutes for cleaning the TV. After the cleaning was done, the service engineer did not tell me anything nor did he check the TV and just gave me the service form and asked me to leave. I don't get this, if he was not going to tell me the problem, why did he make me wait for so long? It took me 1 hour in your office just to drop the TV!!!

He told me that it should be repaired within 2 days. After 2 days, we called for update, he said it will be done on next day. In this way it has been 2 weeks and I still haven't received my TV. Only after calling up 2 times today, finally I got a call after office hours of Adonis Electronics Pvt. Ltd. that my TV has been repaired. Now do you think they will be in office when I reach there to take it?

Here is the worst part of my experience with your service center:

Everytime I called the operator asked me the same questions, one of them was "Did you yourself bring the TV?"

As I was earlier told that "ADONIS ELECTRONICS PVT. LTD. DOES NOT PROVIDE THIS SERVICE", I sarcastically asked "Do you have the service? Because if you don't have the service as you have told me earlier, then you should not ask such questions, To which she replied that "THE SERVICE IS FOR TVS IN WARRANTY ONLY?

I was aghast on listening this. So does this mean that you care for the customers only until the TV is in warranty? Are they of no value to you once the warranty is over?

Few months back when my Sony Home Theater was not working, I was told that I will need to pay Rs. 300/- if the Sony service center guys themselves pick up and drop the home theater. And I opted to pay Rs. 300/- more so that I do not have to take a leave from work.

This is by far the WORST service center I have experienced in my life. Now I know one of the reason why people have stopped buying Onida TV.

I feel very sad to have opted for an Onida TV in the first place and will make sure that I do not make this mistake again.

Onida — microwave gone out of order but not responding at all

sir

I BOUGHT A ONIDA MICROWAVE ON 22 /03 /2009, FROM PANTALOON (INDIA)LTD. CASH MEMO .T20/15872 AT 16;34;53, KOLKATA BR..MY COMPLAIN NO AT ONIDA.. 1227 BY DATE 10/ 08/ 2009.

NOW PLEASE TAKE SOME ACTOIN, SO THAT, LIKE THIS COMPANIES DOES NOT ANY ADVANTAGE FROM CITIZEN OF OUR COUNTRY (INDIA)

Onida / Fully Automatic Washing Machine — Not working

We have purchased fully automatic wahsing machine of ONIDA company in Jan 2008 having warrant of 2 years and its not working.I have filed complaint against the same alomost one month back.Service men came and chcked and told that Mother board has some problem we will get it done by one week as they have no stock of PCBS.Till date they have not done please look into this issue as time is very much important for us.

Onida F950 Gsm Handset — Bad customer service

poor quality product & Bad cutomer service Unavailabulity of Spare Ports)

ONIDA Mobile (F950) does not work after few months of purchase and the same problems conticenue i went to authorised service station in Hyderabad... i waited a long time there is no response ...poor battary stand by time...even service center contact no also not working... there is the only one service center in Andhra Pradesh.
Hi To whom so ever it may concern,

I am extremely annoyed to get the Onida TV repaired 4 times in last 1 Year, With the warranty in place the technician does not turn up even after repeated follow up, I take a day off from work to set this problem but I never get the technician resolving the problem.

I had to visit them and ask them to come to repair my TV as it still has the warranty but there is some or the other excuse they have, they don’t have a spare parts or they basically do not want to repair.

My Name Khalid [protected]
Manager Vijay[protected]
Tecnician- Kareem

Onida Split .8 — new ac not working after install

my new ac not working after fixing my home
Dear Mr. Naseer,

Kindly send your Address and Contact Number for necessary followup.

Thanks
the all of music sustem companey gyes are a big
Hi All,

Please register your all complaints and suggestion in onida website so that they also will know our problem and THEIR WORST CUSTOMER SERVICE. Kindly go through the below link.

http://www.onida.com/customercare/customercare.asp

I sent feedback using the above link.

Thanks,
Muruganandam. C
I bought onida 21flat kytheatre i got problem on this tv i inform to the service since 4 months but they cannot come to service to this date thanks

Onida — water coming from the air frills

We are having an export house at Sitapura EPIP (Export Promotional Industrial Park) Zone.
We have purchased two Split A.Cs. of 1.5 tonnes each for our factory named KAGZI EXPORTS, G-177/178, EPIP, RIICO SITAPURA INDUSTRIAL AREA, JAIPUR.
We purchased it from one of your supplier / distributor named BOHRA APPLIANCES, PRADHAN MADRG, MALVIYA NAGAR, JAIPUR.
From last four or five months there is problem in both the ACs. During working of ACs everytime water comes out from the air frills and our showroom becomes a water tank.
We have complained several times to Bohra Appliances and they are not able to sort the problem.
Kindly do us a favour as I am having visit of my buyer on[protected] at our factory and so this complaint.
Thanks

Onida 29" Oxygen 350w (Duo) — TV is not working properly

I bought TV on 20.10.2008. Initially its functions are good. One month before the TV didn't function properly and serviced by ONIDA service Engineer. Again TV is not functioning properly from 8.09.2009 onwards.
Complaint lodged on 9.09.2009 at 10.30 am. Till now i.e., 12.09.2009, 9.30 pm no response from service Engineer. We have contacted repeatedly to the customer service centre and no response from that side. We didn't expect such a poor services anywhere.

Onida TV Oxygen 200 — tv 200

DEAR SIR!

i hav bought a tv since july 2008 oxyan 200 flate tv .but it is not functioning froperly last 15 days.i hav complain in customer care 2times for repair for my cost but still there is no response.daily i have make a call on[protected] and reminder for it.
my compalint no-260809/18 and 090909/22 for ur ready reference
i don't no why this renound company doing so.

hope you will take seriously look into this matter.


regards

manish sharma
[protected]

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
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    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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